Diagnostic Practice · 2019-10-02 · large amounts of vehicle health and status data, identify...

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Diagnostic Practice Overview

Transcript of Diagnostic Practice · 2019-10-02 · large amounts of vehicle health and status data, identify...

Page 1: Diagnostic Practice · 2019-10-02 · large amounts of vehicle health and status data, identify clusters of failures, and provide optimized fault-identification steps and predictive

Diagnostic Practice

Overview

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We endeavor to be the most innovative and globally trusted brand for provision of standards driven end-to-end diagnostic and mobility solutions & services.

As experts in vehicle diagnostics, KPIT has been a competent development partner for vehicle manufacturers and their suppliers for almost 20 years. With a sustained focus on the latest international automotive standards, KPIT has been an active and contributing member of ASAM standardization committees since 2004.

Who we are

Our Footprint

Headquartered in Munich, Germany, the KPIT diagnostic business unit employs 400+ dedicated diagnostics engineering professionals and subject matter experts across the globe. We provide a broad spectrum of diagnostics tools, solutions and services to OEMs across industries.

A user-centric design approach underpins solutions and tool development at KPIT. The resultant tool-chains, focus on efficiency and usability, and are enriching the experiences of engineering users and service technicians across the globe.

USA

GERMANYINDIA

CHINA

JAPAN

SWEDEN

UK

On Road OFF HIGHWAY Non Auto

Serving OEMs across Industries

Our Focus

In close co-operation with our customers, partners and universities, we invest in the development of the latest technologies, such as

• End-to-end diagnostic data creation & validation tools• Service platform on Cloud & Mobile, including Network-based diagnostics (Assisted Fault Finding)• Embedded & Remote diagnostics utilizing Diagnostics over Ethernet (DoIP) • ECU updates over-the-air (OTA) • Big Data analysis and predictive maintenance

Our Vision

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Core Offerings

We follow a platform based approach (KPITs Diagnostic and Connectivity Platform), to offer standard products for almost all possible application scenarios relating to on-board, off-board and connected diagnostics in engineering, production and service.

Based on this platform we are creating the best fitting solutions for our customers and integrating with their existing processes and IT landscape.

K-DCP ENGINEERING TOOLCHAIN The K-DCP Engineering toolchain is an integrated toolset which caters to all diagnostic engineering use-cases and processes across the OE vehicle development flow. The toolchain has been designed to embrace and leverage the benefits of data re-usability, transparency and uniformity.

The K-DCP Engineering platform enables > 30 % reduction in authoring efforts, with improved and consistent data quality

It enables the OEM system, component and function engineers to seamlessly execute activities ranging from

The Engineering platform’s integrated environment provides complete transparency based on dashboards visualizing the ECU lifecycle and diagnostic maturity at corresponding quality gates.

Through complete integration with the OE IT systems, the platform allows the users to move away from a file based data management approach, whilst accessing a centralized data store.

The journey utilizing the K-DCP Engineering toolchain ends with a successful and validated delivery to all downstream customers.

• Diagnostic requirements development• ECU diagnostic data authoring• Developing test sequences for ECU validation • Executing ECU sequence and conformance tests

EngineeringIntegrated platform for all diagnostic engineering processes and tasks

AftersalesCaters to local & remote Aftersales use-cases on varied operating systems

Associated Services

Business IntegrationAn Interface to integrate diagnostic solutions with prevalent IT ecosystem

Connected DiagnosticsConnects vehicles, users and systems for real-time data access & monitoring

Process Consulting

& System

Engineering

Data Authoring

Specifications

Vehicle Vehi

cle

Module M

odul

eCom

ponent Com

pone

nt

Product Aftersales

DBD NG

E

AS

Diagnostic design, specifications & template

ECU Diagnostic Data authoring & management

System Specification Authoring Guidelines

Data Import / Migration

Develop diagnostic & ECU validation sequences

OE Vehicle Development Flow

Enterprise Integration Platform & Services

V

ET

Automated ECU Conformance Testing

Test ECU Sequences & Analyze Log/Traces

Output ODX & OTX Data

Version ControlData Validation

Dashboards & ReportsRelease Management

Maturity Scoring

User Management

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The K-DCP Aftersales suite drives 30% faster diagnostics, whilst improving service technician productivity by up to 40%

K-DCP AFTERSALES SUITEKPIT has leveraged its extensive and rich expertise in aftersales solutions, specifically for OEM dealerships, to develop its next-generation Aftersales suite. This suite enables dealerships to perform a host of activities ranging from basic functionalities like fault reading, to advanced utilities like intelligent guided diagnostics and root cause repair.

The K-DCP Aftersales suite is designed to run on multiple platforms like desktop, mobile, cloud and in-vehicle, whilst catering to both local and remote application use-cases.

The built-in assisted troubleshooting functionality enables service engineers to already test functionality during remote diagnosis and to make conclusions from the fault pattern or possible symptoms. The solution tracks the most critical aftersales metrics i.e. Fix-first-visit (FFV) and repair turnaround time. Enablement of visualization techniques (AR & VR) furthermore enhances the platform’s capability of assisted troubleshooting.

A machine-learning based root cause analysis system leverages a learning loop to process and analyze large amounts of vehicle health and status data, identify clusters of failures, and provide optimized fault-identification steps and predictive alerts.

All KPIT platforms support authorization and authentication using KPIT’s License system (LIMAS), including capabilities for application and data updates.

K-DCP CONNECTED DIAGNOSTICS SOLUTIONThe KPIT ‘Connected Diagnostics’ solution utilizes its proven diagnostics products and services to deliver a standards-based, scalable and an end-to-end solution.

Input from Engineering Platform

Publish diagnostic data to aftersales

environment

Remote diagnostics

Local diagnostics

User & Update Management

OE Aftersales

ODX/OTX

Develop Guided Fault Finding & Testing Scripts

Remote Diagnostics & Troubleshooting

Intelligent guided diagnostics & *RCA

*Root Cause Analysis

Remote Diagnostics, OTA

OE Service 24*7 pulse on vehicle health

Connected Always!

Embedded, Onboard diagnostics & health check

Driver Real-time alerts- Informed Always!

OE Cloud Backend

Diagnostic Stack

Predictive Analytics

Enterprise Integration Platform

OE Command CentreTrace2Fix Guided fault finding and Root cause analysis

Remote Updates - OTA Streaming Vehicle Status Predictive Maintenance Alerts & Notifications

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The K-DCP Connected Diagnostics solution is in productive use and is adding 10M+ vehicles every year

K-DCP Business Integration enables better reliability, higher reusability and lower development cost of diagnostics data

K-DCP BUSINESS INTEGRATION KPIT provides custom integration components and consultancy in order to enable integration of K-DCP offerings with their enterprise environment. This system level integration supports customers digitization needs and ensures utility of existing data assets & cross functional synergies.

The platform follows enterprise integration methodologies, with industry specifications like REST HAL, OPEN API, etc; to expose diagnostic data services within the diagnostic data development process.

It publishes diagnostic data to ECUs and tools in the field taking its hardware and software dependencies into account. The Diagnostic data store records all session data and is used as a base for analytics. The KPIT analytics platform uses this data for dashboarding and business impact measurements. On the same lines, vehicle data is used for machine learning to offer predictive maintenance and warranty reduction.

The platform mimics a standard software development process of Develop -> Compile -> Verify -> Reiterate for diagnostics. This ensures that ‘stored data’ is reliable and ‘deployable’.

The K-DCP connected diagnostics solution allows for the execution of some key use-cases which have the potential to accelerate vehicle issue resolution, improve vehicle uptime and enhance the overall customer experience.

A fully featured standards based diagnostic stack sits at the core of KPIT’s connected diagnostics solution. The stack is designed to operate in resource constrained environments such as a telematics control unit (TCU).

KPIT’s connected diagnostics solution is being readied for next generation service-oriented diagnostics for Adaptive Autosar/ high-performance controller (HPC) based connected vehicles.

A few of them are outlined below:• Over the air updates • Vehicle state monitoring• Vehicle state recovery

Business Integration Platform

ExVE Data

Dependency Management

ODX Manager

OTX Manager

Continuous Integration

Web Dashboard

API

Authorization

Existing IT Landscape / Customer Applications

License & Update management

AnalyticsExVe Data Manufacturer’s

Server

K-DCP Products

Diagnostics is modeled like a standard development process:

Develop -> Commit Compile Test Release

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K-DCP Associated services provide access to expert resources that augment & accelerate your program development efforts

KPIT is a global technology company with software solutions that will help mobility leapfrog towards autonomous, clean, smart and connected future. With 6000+ Automobelievers across the globe, specializing in embedded software, AI & Digital solutions, KPIT enables customers accelerate implementation of next generation mobility technologies . With development centers in Europe, USA, Japan, China, Thailand and India – KPIT works with leaders in mobility and is present where the ecosystem is transforming.

Copyright © 2019. KPIT and its logo(s) are trademarks of KPIT Technologies Limited. All rights reserved. All other logo(s) used are trademarks of their respective owners.

kpit.com/company/kpit /KPITTechnologies /twitter.com/kpit

K-DCP ASSOCIATED SERVICESKPIT provides diagnostic consultancy and data authoring services to pulse-check your diagnostic development and delivery strategies, ensure that they are future-ready and to deliver content as efficiently and effectively as possible.

KPIT’s Process Consultancy Approach

Global Data Authoring Model

Data authoring- Provide access to just-in-time expert resources that can augment your existing team and deliver exceptional value both on-site and off-shore as required.

Process consultancy- Provide expertise that can benchmark current-state processes and practices whilst understanding what future-state will look like and providing recommendations on how to evolve.

Analyze Define Recommend

As-Is diagnostic databases & systems

Future vision for diagnostics servicesHigh-level architecture for future systemConcept solution for variant mgt. related problem statements

Interactions between depts. (ECU dev, Mfg., Aftersales, IT etc.)

Proof ofConcept

Impact/ROI assessment

How to minimize deviations w.r.t. standards, owing to potential process changes

Define Proof of concept and related roadmaps, to de-risk new concepts

Analyze business impact of recommend-ations & ROI for customerData migration

approach to convert existing dataChanges to existing vehicle connections (e.g. VCI)

North America

Europe

South Asia

East Asia