DiagBox Help

8/10/2019 DiagBox Help

1/24

1

G B

GENERAL USER GUIDE

This General User Guide offers a comprehensive guide to all the functionsincluded in the DiagBox diagnostic tool. This User Guide is valid regardlessof the brand selected: Peugeot or Citron. It is recommended that you read thisGuide carefully before using the software.

C O N T E N T S

Installation and Start-up 2Description of the MMI 3The Supervisor 3

The menu bar 3The retractable sidebar 4The tab bar 5The Portal 7Operations 9Customer Delivery 9Repairs 9Search for Faults 10Maintenance 10Diagnostic modes 10Guided Diagnostic mode 10Navigation phase 10Choice of item (Procedure) 11Executing the procedure 13Expert diagnostic mode 14Global Test 14Computer Menu 15

FL (Fault Log) 15Parameter Measurements and Graphic Parameter Measurements 16Additional tabs 18Documentation 18Measurements 18Reports 20Keyboard shortcuts 21In the event of a problem 22


2/24

2

INSTALLATION AND START-UP

The DiagBox software is compatible with equipment sold by ACTIA and SPX asof 2007 and those sold by PSA as of 2009.

DiagBox therefore only works with approved PPS, Lexia3 and Proxia3 tools solfrom 2007 onwards. If you already have one of these tools, DiagBox can be installed using theinstallation CD-ROM provided by your country/subsidiary. If you are ordering a new tool, the software will be preloaded.

DiagBox is started by clicking on the DiagBox icon on the desktop.When starting DiagBox for the rst time, the tool will ask you to activate youraccount. To do this, connect to the Internet and enter your activation code.

Note: The activation code is the RRDI code provided by the sales outlet .For further information, please refer to the Installation Manual.


3/24

3

G B

DESCRIPTION OF THE MMI

The software consists of a zone that is permanently available while you use thesoftware (at the top of the screen). This is called theSupervisor .

The second layer of the software changes depending on how the program is useand the operations selected.

THE SUPERVISOR

The Supervisor includesthree elements. The rst two(the menu bar at the top andretractable sidebar) can beaccessed regardless of thetype of screen:

Menu barRetractable sidebarTab bar

1

2 3

The menu bar

1 2 3 4 5 6 8 97 1 0

Brand Brand logoInformationbanner

A clickable information banner with a drop-down display zone showinginformation for users. The message changes colour depending on thenature of the information (red = very important; yellow = important; andgreen = for information purposes). The information banner also providesaccess to user manuals for certain functions within the tool.

DownloadUpdatesbutton

The Download Updates button allows you to download product updates.The Download Updates button may be accessed when the tool is activatedand an Internet connection is available.Click on the button or press F10 to search for the updates available foryour tool.If an update is available, the button icon will be blue and will change to

green when the download has been successfully completed, or red if thishas failed.


4/24


5/24

5

G B

RetractableSidebar button

To display or hide the retractable sidebar at the left of your screen, simplyclick on the button or press theF1 key .Note: By default, the sidebar is hidden.

Vehicleinformation

The banner above the elds displays all the information relating to thevehicle (trade name, VIN, DAM or OPR). The banner is populated as thesoftware is used.

Tree structureinformation

TheInformation panel located to the right contains anExpert treestructure allowing you to navigate through the different menus in thismode. The text can be clicked to access the selected menu.

Global Test TheGlobal Test button displays a summary of the status of the vehiclecomponents during the Global Test performed in the session. If a GlobalTest has not been performed the button is greyed out.

Fault Log TheFault Log button presents a summary of the faults found on thevehicle.The button is greyed out if the function is not accessible.

Print Screen ThePrint Screen button allows you to save an image of the screen inuse, which can be attached to the report for the current session, underthe Reports tab. If there is no vehicle session in progress, the tool willindicate where to nd the Print Screen button.

Conguration TheConguration button allows you to congure the tool (activation,languages, Internet access, etc.).This menu can only be clicked on when there is no vehicle session in progress.

Help TheHelp button provides access to the General User Guide.Assistance TheAssistance button allows you to send a request for assistance

(EmailDiag) or launch the Webex application for remote support. It ispossible to send additional information and consult the assistance le log.Notes:You can also access EmailDiag via the EmailDiag shortcut on the desktop. When requesting assistance, you can send all the reports and logs associatedwith the current session.

Close The Close button allows you to quit the application and close the tool. Amessage appears asking you to conrm this request.

The tab bar

The tab bar makes it possible to navigate through the different functions withinthe software. The available tabs are displayed depending on the operationselected and the activation prole. Below is an example of the tabs available afchoosing the vehicle and theSearch for Faults operation.

1 2 3 4 5 6


6/24

6

Hometab

The Home tab allows you to choose the vehicleand access the Operations menu.In the Operations screen, if the Search forFaults menu is selected, the Diagnostic andExpert tabs are available.

Press theF2 key to accessthis directly.

Diagnostic tab TheDiagnostic tab allows you to proceed to therst stages of the diagnostic process.Important: TheDiagnostic tab is only accessible ifthe Internet Connection button (@) is green.

If the tab is available youcan access it by pressing theF3 key.

Experttab

TheExpert tab allows you to perform repairoperations and access the content of computers(parameter measurements, TA, downloads,etc.).TheExpert tab is always available.

If the tab is available youcan also press theF4 key toaccess it directly.

Documentationtab

TheDocumentation tab provides accessto the diagnostic documentation and thePSA PEUGEOT CITRON documentationsites (e.g: Citron Service/Service Box, etc.).TheDocumentation tab also allows you toaccess all documents opened via DiagBox.


Measurementstab

TheMeasurements tab allows you toaccess operations for physical measurements(oscilloscope, multimeter, etc.).This tab is always accessible.


Reports tab TheReports tab allows you to access the currentsession and previous sessions (operations

reports, parameter measurements reports,navigation reports, etc.).

If the tab is available youcan also press theF7 key to

access it directly.

Note: The other tabs available depending on the operation selected are:

Delivery tab Prepare a new vehicle or perform upgrading operations.Maintenance tab Perform maintenance operations on the vehicle.Repair tab Perform remote operations for encoding, purging, pairing, etc. as part of

an intervention on a vehicle.

These tabs replace theDiagnostic andExpert tabs within the Search for Faults operation.


7/24

7

G B

THE PORTAL

The rst screen allows you to select the vehiclemodel.

If necessary, a secondscreen will ask you tospecify the variant of thevehicle chosen.Once the vehicle hasbeen chosen, a rstconnection is establishedbetween the tool andthe vehicle. Informationrelating to the vehicle, such as the VIN and the mileage, are recovered.If the automatic recovery of the VIN could not be performed, a screen will ask user to provide this information manually.

DiagBox is the software you will use regardlessof the type of vehiclerequiring diagnostics. Ifthe vehicle is old and hasnot been incorporatedinto the new software, you can launch the oldsoftware (PP2000 orLexia) from the DiagBox portal.The software will thengive you a choiceof operations to beperformed on the vehicle.

1

2

3

4


8/24

8

CustomerDeliveryoperation

Menu allowing a new vehicle to be prepared or upgrading operations to beperformed.

Repair operation Menu for performing remote encoding, purging and pairing operations apart of an intervention on a vehicle.

Search for Faultsoperation

Menu allowing you to diagnose a fault and repair the fault found.

Maintenanceoperation

Menu allowing you to perform maintenance operations on the vehicle.

The example provided in the User Manual below describes what occurs when tSearch for Faults operation is selected.

Once theSearch for

Faults operation hasbeen chosen, a GlobalTest is automaticallylaunched and two tabsbecome available: theDiagnostic and Experttabs.

Note: During the Global Test, an Internet connection and authentication test is performed. The availability of the Diagnostic tab depends on the results ofthese tests.

By default, the application then suggests starting inDiagnostic mode inaccordance with the recommendations included in the diagnostic process.However, you can navigate through the different tabs at any time, includingExpert mode.


9/24


10/24

10

SEARCH FOR FAULTS

This menu allows the user to resolve a faultvia the Guided Diagnostic mode or the Expertmode. These two modes will be available under

two different tabs and Diagnostic mode canonly be accessed if there is an active Internetconnection.

MAINTENANCE

This menu allows the user to access the followingthree functions:- Inspection.

- Maintenance.- Measure Battery Charge Status.

DIAGNOSTIC MODES

When the user chooses theSearch for Faults operation, two diagnostic modesare proposed. These two modes are described in more detail below.

GUIDED DIAGNOSTIC MODE- Navigation phase

After the Global Test, if you have provided authentication and are connectedto the Internet, you will be automatically directed to theDiagnostic tab, whichincludes the Guided Diagnostic operation. To access the diagnostic methods you rst of all need to choose a domain, then one (or several) sub-domain(s) annally a customer complaint.

General remark:in some screens, icons giving access to thedocumentation are present. Below are thetwo types of icons:

1

2


11/24

11

G B

NavigationDocumentationicon

This icon is a link to on-line documentation (present on CS/SB sites)relating to the corresponding navigation category.

ContextualisedDocumentationicon

This icon allows you to access all documentation relating to the currentvehicle session.

- Choice of item (Procedure)

The diagnostic step consists of four stages to be performed, preferably, accordinto the order specied:- Pre-Diagnostic: This stage allows you to ascertain the nature of the problemand reminds you of the basics to be performed before a more advanceddiagnostic.- Straight to the Point : This allows you quick access to a solution if the problemis already known and may be applied to your vehicle.- Procedures by Fault Code : This allows you to execute the tests to beperformed to diagnose a malfunction based onone or more fault codes presenton the vehicle.- Procedures by Symptom : This tool allows you to execute the tests to beperformed in a specic order to diagnose the customer complaint.

NOTE: Not all of the above stages have a corresponding procedure.- Description of screen navigation options:

1

2

34

67

6

6

7

8

5

7


12/24

12

Processreminder

This is an indicator advising you of your status within the process. Thestages in blue correspond to the stages in progress or completed.

Fault List Clicking onFault List displays the faults present and identied on thevehicle. You can access the list of faults by clicking here.

SessionSummary

Provides access to aSession Summary : a summary document containingthe status of the session in real-time (vehicle information, proceduresexecuted, list of faults present...).The Session Summary is also displayed systematically at the end of eachsession.

Procedure Status Clicking on theProcedure Status icon displays a table summarising thelist of tests performed, your current position within the procedure andthe list of remaining tests. Each test performed has a status (e.g: faultidentied, rejected, etc.).

Coloured balls These represent the diagnostic stages. The gure inside the ball indicatesthe number of diagnostic items to be executed during each stage. Clickingon one of the coloured balls allows you to access the corresponding part(Pre-diag/Straight to the Point/Procedure by Fault Code/Procedure bySymptom).

Diagnosticstages

Diagnostic stages: Pre-diagnostic, Straight to the Point, Procedure by FaultCode, Procedure by Symptom. The stage does not appear if none of thediagnostic items concern the current diagnostic session.

Diagnostic items A diagnostic item is a route proposed for the resolution of the customercomplaint. It is ltered based on the customer complaint, the vehiclediagnosed and the fault codes present on the vehicle. Double click on thediagnostic item to select and access the corresponding tests.

Conrmationzone The blue box is for conrming your choice. It also allows you to provideadditional information.Click on the green tick to access the procedure.


13/24

13

G B

- Executing the procedure

Once the diagnostic item has been chosen, you proceed to the Contextualisationstage. This screen provides information on the conditions under which thefollowing test(s) must be performed (e.g. with engine running).

Having followed the instructions and conrmed the screen, the test screens canbe accessed. The buttons in the conrmation zone are used to progress throughthe procedure.

NOTE: Progression through the procedure may be voluntarily interrupted at any time(in particular by clicking on one of the Back buttons or one of the colouredballs).

Notes:Several types ofinstructions can befound on the test screen (standardmessages, notes,information, obligatorymessages). You canalso find images,

technical features,links to documentation(diagrams, etc.).During a diagnostic procedure, tools such as Read faults,Parameter Measurements, Actuator Tests and Remote Encoding may be used.

ContextualisedDocumentation icon This icon allows you to access all documentation relating to thecurrent vehicle session."Standard Instruction"icon

This icon shows a standard instruction message.

Note icon This icon warns the user or calls their attention to a specic point.Warning icon This icon is followed by a Warning instruction.Critical icon This icon is followed by a Critical instruction.Parameter Measurement This section of the screen allows you to view the result of a

parameter measurement.

1

6

2

3

5

4


14/24

14

End of procedure

If the user follows the diagnostic right to the end without interrupting theprocedure, there are two possible outcomes:- A fault is identied (merging of tool): the result of the diagnosis is displayed

the session is closed.- No fault is found: the user can select a new diagnostic item or close the sessiIn both cases, if the session is closed, the end of session report will be displayed

NOTE: You will eventually be asked to delete the faults.

EXPERT DIAGNOSTIC MODE

In Expert mode, each of the Global Test computers has Communication/RepairComputers functions (Identication, Read Faults, Parameter Measurement,Actuator test, Remote Encoding/Download, etc.).- Global Test

The Global Test is launchedautomatically by the portal afteran operation such asSearchfor Faults orRepair is selected.

This identies the computerspresent in the vehicle and thecorresponding faults.The Global Test is presentedby function. Each computer hasthree levels: the computer, thefaults and the contexts of thefault.For each function, a computer can be recognised. To access the computer menuselect and click on the green tick ().To access the fault properties and the context in which this appeared, click on thicon to the left of the fault.

: This icon means that there is a computer in the vehicle, not present in theBSI.

12

5

4

6 7 8

39

10


15/24

15

G B

Function/computer The name of the computer recognised appears beside the function.Number of Faults The icon on the computer indicates the number of faults on that

computer. Click on the icon to access the computer faults.Fault Properties Provides details on the origin, status and type of fault.Associated Variables Provides information on the context in which the fault appeared.Access Accesses details of the selected fault.Graphic display Access the Graphic Display for the Global Test.Fault Log Provides access to the Fault log (FL).Conrmation Provides access to the menu for the selected computer.Show/Hide Details By clicking on the "+" button, the details of the fault properties wil

be displayed, and subsequently the associated variables. To close,click on the "-" button.

Print A document will be created when you click on the Print icon. This

document includes all the information available on the currentscreen.

The result of the Global Test can be viewed at any time (from when it is launchfor the rst time), thanks to the Global Test function on the retractable sidebar(press theF1 key - see Figure 4).

- Computer Menu

The Computer menu is launched by clicking on the Conrmation buttonin the Global Test window ( in the gure on page 14). Depending on thecomputer selected and the operation chosen, you will have access to moreor fewer functions, such as Identication, Read and Delete Faults, ParameterMeasurements, Actuator Tests and Repair Pack, among others.

- FL (Fault Log)

If the vehicle is equipped with aBSI with the Fault Log function,the function will be accessible viathe Global Test under theExpert tab. This log is like a reportrecording all the events andcontexts during different testsperformed within the BSI.

1

4

3

5 6 7

2

8


16/24

16

You can access it from the Global Test screen by selecting the specic button atthe bottom of the screen. In addition, using the sidebar, if you click on theFaultLog, you will see a pop-up summarising the result of the last Fault Log read.The table lists all the events linked to the fault, i.e. when the fault appeared (redarrow) and disappeared (green arrow), as well as the conditions surrounding theevent.If the number of faults is high, the list of faults will be divided into lots (Cf. but

and to move from one lot to another).It is possible to modify the lter for the Fault Log. By default, the Fault Log issorted in reverse chronological order. You can lter by chronological order, by tnumber of events per fault selected,

Appearances Indicates the conditions under which the fault appeared.Disappearances Indicates the conditions under which the fault disappeared.Filter pop-up The Filter pop-up enables the conguration of the lter parameters.Filter The Filter button displays the Filter pop-up.Previous page Clicking this will bring you back to the previous page.Next page Clicking this will bring you to the next page.Access You can access the details of the fault selected and its related variables by

clicking on "Access".

- Parameter Measurements and Graphic Parameter MeasurementsThis function provides real-timeinformation on the parametersrelating to the computer selected.The menus for graphic parametermeasurements and standardparameter measurements areavailable from the Expert menu.


17/24

17

G B

Computer name/sub-functionName of the variable measuredVariable valueVariable value unitAccess to Global TestAccess to the Graphic ParameterMeasurementAllows you to go back to theprevious screen.

24

6

35

1

7

There is also a Pause button to pause measurements.

For graphic parametermeasurements, you can selectdifferent parameters from thecomputer.

1

2

3

You can access the graphic report of your measurement from the "Reports" tab.


18/24

18

ADDITIONAL TABS

DOCUMENTATION

Allows you to access

information and documentspresent on the differentPeugeot and Citrondocumentation sites.You can access the tab byclicking on or pressingF5. The content of thistab is structured into three

sections, as shown in thegure opposite.The two upper sections listthe documents or documentation sites that are available.The left section () contains the documentation corresponding to the vehicle andltered using the vehicle's VIN in the current session. The documents may beelectrical diagrams or Intervention Files (IF).In the section on the right () there is a list of general documentation. Here you

will nd access to sites such as: Citron Service/Service Box, Pocket MaintenanGuides.The lower section () provides a log of documents consulted in DiagBox. Click oone of the document links to open this document again.

Note: The Documentation tab appears when the tool is opened using a single- brand profile or after choosing the brand in the case of a dual-brand profile.

MEASUREMENTSThe Measurement tab allows you to take physical measurements at any timewithin the diagnostic tool.The PPS, Lexia3 and Proxia3 measurement cards are compatible with DiagBox

3

4

1

2


19/24

19

G B

3

4

5

2

1

Measurements tab Click on the tab to access the Measurement function or pressF6 toaccess this directly.

Multimeter menu This menu includes the following functions: Voltmeter Ohmmeter Ammeter

Oscilloscope menu This menu provides access to the one-way/two-way oscilloscope.Reference Curvefunction

This menu provides access to the Reference Curve function (one-way/two-way) only for vehicles available in DiagBox.

Oxygen SensorTest function

This menu provides access to the Oxygen Sensor Test function.


20/24

20

REPORTS

By clicking on theReports tab orpressingF7 you can access thereports available in the different

sessions.Each column allows theidentication of a session basedon type of vehicle, VIN and dateof session.Each session contains at least oneNavigation Report.You can run a search by type (): Navigation Report Parameter Measurements Report Inspection Report Preparation of New Vehicle Report Physical Measurement Report Accounting Operations Report Diagnostic Report Fault Log Report Print ScreenA Navigation Report is created when the vehicle is identied and ends at theend of the session (when a new vehicle is selected or the DiagBox is closed). Aoperations performed during a session are recorded: Customer Delivery, Searchfor Fault (customer complaint and offending element), Maintenance, Repair.

Report tab Click on the tab to access the reports. PressF7 to access this directly.Session Select the session.Column header Allows you to sort the sessions by type (vehicle, VIN, by date, etc.).Conrmation Allows you to access the reports for the session selected..EmailDiag Allows you to access EmailDiag and attach all reports for the session

selected.Filter Allows you to search for a session according to selection criteria.Delete Delete the selected sessions.

1

2

3

4567


21/24

21

G B

You can also access the NVPreports via theReports tab.

Content of the Navigation Report.Access to other session reports.

Access to EmailDiag. The sessionwill be attached to the EmailDiag.

KEYBOARD SHORTCUTS

Domain Function Shortcut keyUseful navigation area Conrm/

YesEnter key

No Delete key (above Enter)

Backspace F9Supervisor Main

unitUpdates F10Authentication F11Internet connection F12Quit Escape key

Tabs Home F2Guided mode F3Expert Mode/Delivery/Maintenance/Repair

F4

Documentation F5

Measurements F6Reports F7Zoom Zoom in Ctrl +

Zoom out Ctrl -

2

3

1


22/24

22

Domain Function Shortcut keySidebar Open/close sidebar F1

Global Test

Launch sidebar, use the and key to select the function andEnter to access it

FLPrint ScreenCongurationHelpAssistanceClose

IN THE EVENT OF A PROBLEM

The procedure to follow in the event of a problem is to go theAssistance menuon the retractable sidebar. You will then see the EmailDiag option. The TechnicalSupport Team will respond as soon as possible. However, the problem may beresolved by simply restarting the machine.Important: You must be connected to the Internet to send the message!See the notice on the information banner for more information on requesting

assistance.


23/24

23

G B

NOTES


24/24

DiagBox Help

Documents

Transcript of DiagBox Help