Secure Cloud DevelopmentDevelopers

Varun Badhwar: Senior Manager, Force.com Security, salesforce.com

Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This documents and others are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Agenda

Salesforce.com’s Philosophy

Vision

Secure Cloud Development Lifecycle:– Education

– Secure Design

– Secure Development

– Secure Testing

Security Libraries for Common Development Platforms

Recommended Free Testing Tools

Spot the Bug Contest

Q&A

Success of cloud computing dependant on

earning and maintaining customer trust

Protecting the privacy of customer data is

salesforce.com’s core value

Details available at:

http://trust.salesforce.com/trust/security/

Salesforce.com Philosophy

“Security better be on top of everyone’s mind.”- Marc Benioff CEO, salesforce.com

Vision

Create a security conscious community

within which all developers / ISVs value trust

as a priority

Provide free educational resources, tools

and processes that help deliver trusted

Force.com applications

Reduce overall development costs– According to NIST*, eliminating vulnerabilities

in the design stage can cost 30 times less

than fixing them post-release

* NIST –The National Institute of Standard and Technology

Secure (Software) Development Lifecycle

Security

Education

Design

DevelopTest

Release

Seamless integration of security into your existing SDLC

Secure Development Lifecycle: Education

Overview of Force.com Security– Learn about the sharing model and various

security controls available to org

administrators

Developer Training– Get educated on writing secure code on

Force.com

Developer Quiz– Assess your security awareness and learn to

identify vulnerabilities within Force.com code

Secure Development Lifecycle: Design

Security Design Resources– Generic Force.com articles and resources. Topics

include authentication, single sign-on, sharing, etc.

Security Discussion Board– Discuss your questions & concerns with Force.com

developers and employees

Security Self-Assessment– Receive a customized report with links to security

articles and resources specific to your application

architecture

Office Hours– Receive free consultation from a member of the

salesforce.com security team

Secure Development Lifecycle: Development

Secure Coding Guidelines– Obtain platform-specific (Force.com,

Java, .Net, etc.) recommendations on

mitigating security vulnerabilities such as

XSS, Injection, Session Management, etc.

Secure Coding Library– Open source library for implementing

additional security features (CRUD/FLS,

input validation, output encoding, etc.)

– Follows OWASP Enterprise Security API

Secure Development Lifecycle: Testing

Force.com Security Source Code Scanner– On-demand static source code analysis tool

to identify security vulnerabilities within your

Apex and Visualforce code

Web Application Security Scanner– Integrating a web-application with Force.com?

AppExchange & OEM partners are entitled to

receive a free license for Burp Suite

Professional

Secure Development Lifecycle: Release

Salesforce.com Security Review– Periodic security review of AppExchange and

OEM applications

– Details published at:

http://wiki.developerforce.com/index.php/Security_Review

Incident Response (Coming Soon)– Guidance on engaging with customers and

salesforce.com in case of a security incident

Recommended Security Libraries for Common Development Platforms

Java– ESAPI (authentication, validation, encoding/decoding, WAF, cryptography)

– Apache Shiro (authentication, authorization, session management, cryptography)

PHP– ESAPI (authentication, validation, encoding/decoding, WAF, cryptography)

– HTML Purifier (white-list based filtering & XSS protection)

ASP.Net– MS Web Protection Library (XSS and SQLi protection)

– ESAPI (authentication, validation, encoding/decoding, WAF, cryptography)

Ruby on Rails– Loofah (XSS protection)

– ESAPI coming soon

Recommended (Free) Testing Tools

Application:– Websecurify

– Acunetix Free Edition (XSS only)

– Netsparker Community Edition (SQLi & XSS only)

– SWFScan & Nemo440 (Flash)

– CookieDigger (Cookies)

Network:– OpenSSL, SSLDigger

– Wireshark

– Nessus, nMap

Multi-purpose Proxies & Plug-ins:– Proxies: Paros, WebScarab, Burp

– Plug-ins: Web Developer, Firebug, Tamper Data

Checkmarx Eclipse Plug-in for Force.com

Direct visibility into security and quality

issues– Eclipse Plugin

– Line by line click-through

Free 90 day trial for first 1000

downloads

Download at www.apexscanner.com

Spot the Bug Contest

Identify the bug in this code snippet and win a $50

Amazon gift card!

Key Take Aways

Deliver Secure Applications – http://developer.force.com/security

– Educate developers on security

– Consider security implications at design time

– Leverage guidelines, open-source code and assistance from salesforce.com to your advantage

– Incorporate security testing into each release cycle

Earn & Maintain Customer Trust

Save $$$ in Development Costs

Varun Badhwar

Question & Answer

Secure Cloud Development

D I S C O V E R

Visit the Developer Training and Support Booth in Force.com Zone

Discover

Developer

Learning Paths

Developer training, certification and support resources

S U C C E S SFind us in the Partner Demo Area of

Force.com Zone 2nd Floor Moscone West

that help you achieve

Learn about Developer

Certifications

How Could Dreamforce Be Better? Tell Us!

Log in to the Dreamforce app to submit

surveys for the sessions you attendedUse the

Dreamforce Mobile app to submit

surveysEvery session survey you submit is

a chance to win an iPod nano!

OR