Competing with Software: It Takes a Platform -- Devops @ EMC World
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DEVOPS TALKS
CONFERENCE
2018
MELBOURNEMarch 22-23
DEVOPS TALKS
MELBOURNEMarch 22-23
CONFERENCE
What got you here, wont get you there –
A Story of transformations
Mirco HeringAPAC lead for Agile and DevOps
23.03.2018 3Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
About me
@mircohering #notafactoryanymore
Mirco HeringAPAC Lead for DevOps & Agile
@mircohering on Twitter
Upcoming BookBlog at http://notafactoryanymore.comAt work
• Run a team of passionate transformation agents
• Create solutions for clients• Fix problems
23.03.2018 4Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
@mircohering #notafactoryanymore
23.03.2018 5Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
The problem at hand
https://devops.com/still-fighting-problems-devops-15-years-ago/
@mircohering #notafactoryanymore
23.03.2018 6Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
An attempt of an explanation
We are here
DevOps Practices & Tools
DevOps Organisation
@mircohering #notafactoryanymore
23.03.2018 7Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
The Transformation lifecycle
@mircohering #notafactoryanymore
Stable State Stable StateStable State
23.03.2018 8Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
The Transformation lifecycle
@mircohering #notafactoryanymore
Ongoing stimulus
23.03.2018 9Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Working with the wrong mental model
@mircohering #notafactoryanymore
23.03.2018 10Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Misaligned principles and processes
“Rigth now, your company has 21st century Internet enabled business processes,
Mid 20th century management processes all built
Atop 19th century management principles.”
- Gary Hamel, American Management Expert
@mircohering #notafactoryanymore
23.03.2018 11Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
IT can be managed based on Engineering/manufacturing principles
Predictable Production Process allowing you to measure Productivity and define output
Economies of Scale and effort of scaling
Based on functional specialisation of labour
Importance of upfront planning
Automation is improving productivity
@mircohering #notafactoryanymore
23.03.2018 12Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Not a factory anymore?
@mircohering #notafactoryanymore
23.03.2018 13Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Three dimensions of change
Organising and managing knowledge
workers in IT
TechnologyArchitectures
Ecosystem of vendors and applications
Rigorous Continuous
Improvement
InnovationSpeedAgilityQuality
@mircohering #notafactoryanymore
23.03.2018 14Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Technology – Enabling Small Batches
Optimum
batch size(lowest total
cost)
Items per batch
Co
st
Optimum
batch size(lowest total
cost)
Items per batch
Co
st
@mircohering #notafactoryanymore
23.03.2018 15Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Technology – Evolving Architecture
Consolidated core system(s)
Access
Simplify core
Access
Core as-is
Value Added Services
Access
Core
Access
Modular
Core as-is
Access
Silo
“We need a simpler core and we are also going to simplify our processes and products”
“We need agility on top of our core systems to become digitally enabled”
“We will try this out to test if it will work for us, putting it in the core now is not feasible”
“We have different businesses with different agendas, one size does not fit all; decouple”
“Our core systems need more functions / we need to consolidate across our businesses”
1
2
3
4
5
The traditional stating point / goal
@mircohering #notafactoryanymore
23.03.2018 16Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Technology – Governing Delivery
@mircohering #notafactoryanymore
23.03.2018 17Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
People – Providing Context
@mircohering #notafactoryanymore
23.03.2018 18Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
People – The Platform Movement
Delivery Governance
DevOps Platform Team
Test
automation
Plat 1
team…Plat 2
team
Plat n
team
Automated
App Release
Environment
provisioning
DevOps
Governance
function
Quality
Assurance
Agile
Governance
function
Test Automation COE
@mircohering #notafactoryanymore
23.03.2018 19Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Ecosystem – Evaluating Software VEndors
@mircohering #notafactoryanymore
Functionality + Architecture + Engineering Capabilities
In-House IT Capabilities
Source CodeAPIs
ModularityCloud Enablement
AutoscalingSelf-HealingMonitoring
Change-ability
23.03.2018 20Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Ecosystem – The Evaluation Challenge
Automation
Vendor A: 100 Dollar per day
Vendor B: 80 Dollars per day
AV
G $
Tota
l $
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23.03.2018 21Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Ecosystem – The Evaluation Challenge -Part 2
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First Time Resolution Rate/Resolution TimeSLAs
23.03.2018 22Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Ecosystem – Partner or Vendor
Are you using average daily rate as indicator of productivity, value for money, etc.?
Do have a mechanism in place that allows your SI to share benefits with you when they improve through automation or other practices?
Do you give your SI the “wiggle room” to improve and experiment and do you manage the process together?
Do you celebrate or at least acknowledge failure of experiments?
Do you know what success looks like for your SI?
Do you deal with your SI directly?
@mircohering #notafactoryanymore
23.03.2018 23Melbourne — March 22-23
DEVOPS TALKS CONFERENCE 2018
Silver bullet or Snake Oil?
@mircohering #notafactoryanymore
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