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RFP for Group Mediclaim Policy (GMP) for Out-Patient Department (OPD) to eligible Pensioners of National Bank for Agriculture and Rural Development (NABARD) for the period 15th August 2018 to 14th August 2019 Sealed tenders are invited by the National Bank for Agriculture and Rural Development (NABARD) for GMP for OPD offered to their eligible Pensioners. NABARD has authorized Marsh India Insurance Brokers Pvt. Limited to solicit proposals through a two stage bidding process (comprising Technical and Financial bids) from Insurance Regulatory & Development Authority (IRDA) Licensed General Insurance & Stand-alone Health Insurance Companies operating in India. Interested bidders are requested to refer to the said RFP. Bids made strictly as per provisions of the RFP document should be submitted latest by 5 pm on Tuesday, 07th August 2018 at the address mentioned below: The Chief General Manager Human Resources Management Department Personnel Policy Division, 6th Floor, ‘D’ Wing NABARD Head Office C-24, G Block Bandra Kurla Complex Bandra (East) Mumbai – 400 051

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REQUEST FOR PROPOSAL

(RFP)

for

Group Mediclaim Policy for

Out-Patient Department to eligible Pensioners of

National Bank for Agriculture and Rural

Development (NABARD)

15th August 2018 to 14th August 2019

National Bank for Agriculture and Rural Development Human Resources Management Department -

Personnel Policy Division Head Office

6th Floor, 'D' Wing C-24, 'G' Block

Bandra Kurla Complex Bandra (East)

Mumbai – 400 051

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This document is the property of National Bank for Agriculture and Rural Development

(NABARD). It may not be copied, distributed or recorded on any medium, electronic or

otherwise, without the NABARD’s written permission therefor. The use of the contents

of this document, even by the authorized personnel / agencies for any purpose other

than the purpose specified herein, is strictly prohibited and shall amount to copyright

violation and thus, shall be punishable under the Indian Law.

Disclaimer

This Request for Proposal (RFP) is not an offer by the Bank, but an invitation to receive

response from eligible interested bidders for OPD for eligible Pensioners of the Bank.

No contractual obligation whatsoever shall arise from the RFP process unless and until

a formal contract is signed and executed by the Bank with the bidders. This document

should be read in its entirety.

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Introduction

National Bank for Agriculture and Rural Development (NABARD) is an apex

development bank in India with its Head Office at Mumbai (Maharashtra) and Regional

Offices all over the country. It has offices across the country in 28 cities and employs

a total of around 4000 staff. The Bank has around 2700 pensioners settled across

the country out of which more than 850 are 70 years and above.

NABARD has authorized Marsh India Insurance Brokers Pvt. Ltd., to solicit proposals through a two stage bidding process (comprising Technical and Financial Bids) from IRDAI Licensed General Insurance & Stand-Alone Health Insurance companies operating in India for Out-Patient Department Insurance Program offered to their Eligible Pensioners and their spouse. Bidders are invited to submit their proposal in accordance with the enclosed Request for Proposal (RFP) terms.

NABARD proposes to provide OPD benefits to the eligible pensioners and their

spouse through the OPD Cover effective for one year from 15th August 2018.

Complete confidentiality should be maintained. Information provided here should be

used for its intended scope and purpose. Retention of this RFP signifies your

agreement to treat the information as confidential. You must agree to bear all costs

related to the preparation of your proposal.

If a bidder decides to decline this RFP, NABARD requests written confirmation,

via email, of the bidder(s) intent and reason(s) for declination by Tuesday, 31st

July 2018. The bidder may send the email to suraj.anchan@marsh.com with

copy to utkarshaa.pandey@marsh.com and ajay.shetty@marsh.com

Bid submission, queries and all other terms and conditions are detailed in the

following sections of this document. All communication with regard to this

proposal needs to be directed to Marsh India Insurance Brokers Pvt. Ltd.

through e-mail to suraj.anchan@marsh.com with copy to

utkarshaa.pandey@marsh.com and ajay.shetty@marsh.com

Proposal Requirements

The following sections include the information necessary for the bidder organization

to respond to this RFP. The bidder’s proposal must:

Consider 15th August 2018 as effective date for Policy placement and

administration;

Provide premium quotes in the requested format as stated;

Answer all questions in following sections clearly and concisely; and

Proposal to be submitted in the form of sealed envelopes on or before 5 pm

on Tuesday, 07th August, 2018

Failure to submit the proposal within the stipulated time will result in disqualification of

the proposal.

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General Information The objective is to ensure that this GMP for OPD to eligible pensioners is managed at

a high service level and in the most cost-effective manner. The insurer must have the

flexibility necessary to respond to NABARD’s current and changing needs.

NABARD’s primary objective in conducting this RFP is to contract with an insurer

who:

Matches the desired plan design and contract provisions; and

Demonstrates the ability to deliver high quality services at a competitive price.

This RFP provides following information to enable the bidder to prepare and

submit proposals for consideration by NABARD:

Broker on Record Letter (BORL)

Proposed Plan design

Eligible Pensioners and Spouse demography data

Claims data-New Policy (hence not available)

Time Schedule

Task Completion Date

Request for proposal Release 30th July 2018 (Monday)

Intent to bid (via e-mail to Marsh India

Insurance Broker’s Pvt. Ltd.)

31st July 2018 (Tuesday)

Written questions regarding RFP to Marsh

India Insurance Brokers Pvt. Ltd.

01st August 2018(Wednesday)

Proposal Submission Due Date 07th August 2018 (Tuesday) 5.00 pm

Date of Opening of Technical and financial bid 08th August 2018(Wednesday) 11.00

a.m.

Plan Effective Date 15th August 2018

Should you so desire, maximum of two of your authorized representatives may

remain at the time of opening of bids at the below mentioned address.

The Chief General Manager National Bank for Agriculture and Rural Development (NABARD) Human Resources Management Department Personnel Policy Department 6th Floor, ‘D’Wing, C-24 ‘G’ Block Bandra-Kurla Complex, Bandra (East) Mumbai 400 051

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Response Format

If you intend to respond to this proposal, please send a confirmation mail to

Marsh India Insurance Brokers Pvt. Ltd. as per the above mentioned time

schedule.

Your proposal must clearly indicate the name of the responding organization, as well

as the name, address and telephone number of the primary contact at your

organization for this proposal. Your proposal must include the contact name for local

service and account management team that NABARD/Marsh India Insurance Brokers

Pvt. Ltd. can call directly.

Please submit your proposal response in sealed envelope suitably super-

scribed as detailed under Proposal Instructions-Point ‘E’-Bid Submission, on or

before 5:00 p.m. on 07th August 2018 at the NABARD address mentioned below:

No extension of time and date will be granted for submission.

In case of difficulty in bid submission, you may contact the following officers of

NABARD:

Address for communication

The Chief General manager

National Bank for Agriculture and Rural

Development(NABARD)

Human Resource Management Department

6th Floor,’D’ Wing, C-24,’G’ Block, Bandra-Kurla

Complex, Bandra (East), Mumbai-400 051

Contact Persons

Shri Pradeep Mehrotra

Deputy General Manager

Phone : +91-22-26539873

Mobile : 09779464837

e-mail :

p.mehrotra@nabard.org

Shri Joshi Puthoore

Assistant General Manager

Phone: +91-22-26539476

Mobile: 08547722208

e-mail:

joshi.puthoore@nabard.org

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Questions concerning the RFP or its attachments can be directed to representatives

of Marsh India Insurance Brokers Pvt. Limited. As per the details given below:

Contact Persons at Marsh India Insurance Brokers Pvt. Ltd.

Ms. Utkarshaa

Pandey

Manager

Employee Health &

Benefits

Mob.: 7045243683

e-mail:

utkarshaa.pandey@

marsh.com

Mr. Suraj Anchan

Assistant Vice

President

EB-Placements

Mob.: 9819060102

e-mail:

surja.anchan@marsh

.com

Ajay Shetty

Assistant Vice

President

Employee Health &

Benefits

Mob.:07506706228

e-mail :

ajay.shetty@marsh

.com

Beena Nair

Vice President

Employee Health &

Benefits

Mob.:07506706219

e-mail :

beena.nair@marsh.

com

No questions concerning the RFP are to be directed to NABARD and no answers will

be provided over the phone. Please submit all questions in writing by email to

suraj.anchan@marsh.com and with copy to utkarshaa.pandey@marsh.com and

ajay.shetty@marsh.com by Wednesday, 1st August 2018, Marsh India Insurance

Broker’s Pvt. Ltd. will send a written response by email to substantive questions within

24 hours by reply mail.

NABARD and Marsh India Insurance Broker’s Pvt. Ltd. assume no responsibility or

liability for any costs you may incur in responding to this RFP, including attending

meetings, visits or negotiations.

Deviations from RFP Specifications

It is intended that you should conform to these specifications in full. Do not quote any

alternative Plan Designs. Please quote the requested financial arrangements only.

Any deviation will make you liable to be disqualified.

Your company will be bound to comply with the provisions set forth in this RFP.

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Proposal Instructions

(A) Proposal Requirements

You may note that for the purpose of appointment of Insurer for OPD Insurance, a

two-stage bidding process will be followed. The response to the present tender will

be submitted in three parts, i.e., the Integrity Pact (IP), the Technical Bid and the

Financial Bid. The Bidder will have to submit the ‘Integrity Pact’, ‘Technical Bid’

and the ‘Financial Bid’ separately in three different envelopes, but within the

stipulated date and time. The terms and conditions of the Integrity Pact are as

indicated in Annexure – 1. The “Technical Bid” will contain the exhaustive and

comprehensive Technical details as indicated in Annexure 2, and “Financial

Bid’’ will contain the Pricing information as indicated in Annexure 3. The

Technical Bid shall NOT contain any pricing or financial information at all and if

the Technical Bid contains any price related information, then that Technical

Bid would be disqualified and would NOT be processed further.

Your response should be organized into following sections:

Section 1 Executive Summary / Introduction

Section 2 Proposal Compliance Letter

A letter signed by an authorized officer of your organization signifying

your proposal’s complete compliance with the RFP specifications except

as specifically noted in the appropriate sections.

Section 3

Section 4

Integrity Pact ( as per Annexure 1 to this RFP)

Technical Bid (as per Annexure 2 to this RFP)

Section 5 Financial Bid (as per Annexure 3 to this RFP)

Premium quotes should be inclusive of all charges as mentioned below

excluding Goods & Services Tax

-TPA charges as applicable

-Brokerage of 2%

Section 6 Items included with Proposal

Important Note:

The ‘Integrity Pact’ document is attached as Annexure -1. Prospective vendors/bidders

are requested to submit a duly signed and stamped ‘Integrity Pact’ on an INR 200

Stamp Paper. Compliance to ‘Integrity Pact’ is mandatory and shall be the pre-

qualification criteria.

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Non-submission of ‘Integrity Pact’ or submission in different format (other than

the prescribed one) and not duly authenticated by authorized signatory shall

disqualify the prospective vendor/bidder at the initial stage and their

‘Technical/Financial bids shall not be opened.

All proposal responses will be opened in front of a Committee constituted for

this purpose in NABARD in the presence of representatives of Marsh India

Insurance Brokers Pvt. Ltd., 2 (two) representatives of each bidder Insurance

Company, if they choose to remain present.

(B) Important Terms

Quotes: The rates quoted must be final and considered firm regardless of

actual claims experience as on the policy effective date, 15 August 2018.

Terms: Your proposal must not include “Cancellation” and/or “Premium /

Claims Review” clause.

TPA: The Insurer must agree to work with Vidal Health TPA Pvt. Ltd. or any

other TPA identified by NABARD.

Endorsements: Premium for endorsement (addition/deletion/changes in sum

assured) should be computed on daily pro-rata basis. Any refunds on account

of deletions should be refunded on daily pro-rata basis subject to benefit

utilization.

(C) Process to be Adopted for Evaluation of the Bids

In the first stage, only the Technical Bids will be opened of those bidders, which fulfil

the details as indicated in Annexure 1 will be considered. The Technical Bids will be

evaluated on the basis of Technical details and the points to be awarded as per

following table:

Evaluation criteria for Technical Bids

Sr.

No. Criterion Points Total

1 Number of Years Since License given by IRDA as on

31.03.2018 10

1. Up to Three Years 4

2.More than three years and Up to Five Years 6

3.More than five years and Up to Seven Years 8

4. Above Seven Years 10

2 Gross Total Premium underwritten within India (in

Crores) as on 31.03.2018 10

1. Up to Rs. 100 Crores 4

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2. > Rs. 100 Crores - Rs.200 Crores 6

3. > Rs.200 Crores – Rs. 400 Crores 8

4. > Rs.400 Crores 10

3 Health Premium underwritten within India (INR. In

Crores) as on 31.03.2018 20

1. Up to Rs. 25 Crores 5

2. > Rs. 25 Crores - Rs.50 Crores 10

3. > Rs. 50 Crores – Rs.150 Crores 15

4. > Rs. 150 Crores 20

4. Number of Group Mediclaim policies being serviced

where Total Lives covered are 20,000 Lives in each

policy during Financial Year April 2017 to March

2018 *

30

1.One Policy 7.5

2.Two Policies 15

3. Three Policies 22.5

4. Four or more Policies 30

5. Number of Group Mediclaim Policies where the Premium paid is more than INR 20 Crores during Financial Year April 2017 to March 2018 *

30

1. One Policy 7.5

2.Two Policies 15

3. Three Policies 22.5

4. Four or more Policies 30

* For Point Number 4 and 5 mentioned above, the following conditions will apply:

- Policies where your company is a Co-Insurer will not be considered.

- Micro Insurance/State Policies will not be considered. Only Corporate Group

Medical Insurance policies will be considered for the Technical Bid.

- Company that does not have any policy of the required size will not get any points.

Bidders scoring equal to or more than 60% marks as per the above evaluation

in Technical Bid, will qualify for Financial Bid.

In the second stage, the Financial Bids of only those bidders, who have qualified

through the above process on the basis of evaluation of their Technical Bids,

will be opened. In case of eliminated bidders, the sealed Financial Bid will be

returned.

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(D) NABARD reserves the right to:

Reject any or all responses received in response to the RFP without assigning any

reason whatsoever.

Cancel the RFP / Tender at any stage, without assigning any reason whatsoever.

Waive or Change any formalities, irregularities, or inconsistencies in this proposal

(format and delivery). Such a change / waiver would be duly and publicly notified

on NABARD's website before the closure of the bid date.

Extend the time for submission of all proposals and such an extension would be

duly communicated by Marsh India to all the companies.

Select the next most responsive bidder if the first most responsive bidder evaluated

for selection fails to result in an agreement within a specified time frame.

Select the bidder even if a single bid is received as response.

Share the information / clarifications provided in response to RFP by any bidder, with all other bidder(s) / others, in the same form as clarified to the bidder raising the query.

(E) Bid Submission

1. Response Format:

Section -1 – Integrity Pact to be submitted in separate envelope –

Refer : Annexure 1

*Super scribe the envelope with the reference #NABARD/OPD/2018-19/IP

Section 2 – Technical Bid to be submitted in a separate sealed envelope* as per

the attached Format

Refer: Annexure 2

*Super scribe the envelope with the reference # NABARD/OPD/2018-19/TB

Section 3 – Financial Bid to be submitted in a separate sealed envelope* in the

attached Format

Refer: Annexure 3

*Super scribe the envelope with the reference # NABARD/OPD/2018-19/FB

2. The sealed covers containing the Integrity Pact,Technical Bid and the Financial

Bid should in turn be put in one single sealed outer envelope to be super-

scribed as :

‘Integrity Pact, Technical and Financial Bids for Out-Patient Department

Insurance- 2018-19’.

3. The bid should be signed by the bidder or any person duly authorized to bind

the bidder to the contract. The signatory should give a declaration and through

authenticated documentary evidence establish that he/she is empowered to sign

the tender documents and bind the bidder. All pages of the tender documents

except brochures, if any, are to be signed by the authorized signatory.

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4. The bid should contain no interlineations, erasures or over-writings except as

necessary to correct errors made by the bidder. In such cases, the person/s signing

the bid should authenticate / countersign such corrections.

5. The bidder is expected to examine all instructions, forms, terms and conditions and

technical specifications in the Bidding Documents. Failure to furnish all information

required by the Bidding Documents or submission of a bid not substantially

responsive to the Bidding Documents in every respect will be at the Bidder’s risk

and may result in rejection of the bid.

6. No columns of the tender should be left blank. Bids with insufficient information and

which do not strictly comply with the stipulations given above, are liable for rejection.

7. The bids will be opened in the presence of authorized representatives of the

bidders. However, the representative of the bidder has to produce an authorization

letter from the bidder to represent them at the time of opening of Technical /

Financial bids. Only two representatives will be allowed to represent any bidder. In

case the bidder’s representative is not present at the time of opening of bids, the

bids will still be opened at the scheduled time at the sole discretion of NABARD.

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4

Plan Design and Related Documents

Plan Design

Please see the attached document “NABARD GMP for OPD to eligible pensioners”

– Annexure 4.

Census Data *

Eligible Pensioners in the current policy period of NABARD as on 19thJuly 2018 is

given below:

The above count is only of Eligible Pensioners and is tentative. The process of

collating the data of Eligible Pensioners and their Spouse will continue post inception

of the policy, which will be forwarded to you for endorsement issuance. The coverage

will be retrospective from the inception date. Sufficient CD balance will be maintained

for the same.

Sr. No. Group/Grade Count of Eligible Pensioners

(Age 70 to 75)

Count of Eligible Pensioners

(Age 76 and above)

1 Group C 30 10

2 Group B 30 09

3 Grade A 17 13

4 Grade B 33 13

5 Grade C 148 144

6 Grade D 98 121

7 Grade E 01 77

8 Grade F 25 62

9 ED 09 10

Total 391 459

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RFP Terms and Conditions:

Following additional terms and conditions shall apply to the evaluation process:

(a) Bidder warranties - By submitting a Response, the Bidder represents and

warrants to NABARD, that, as at the date of submission:

i. the Bidder has fully disclosed to NABARD in its Responses all information

which could reasonably be regarded as affecting in any way NABARD’s

evaluation of the Response;

ii. all information contained in the Bidder’s Response is true, accurate and

complete; and

iii. not misleading in any way;

iv. no litigation, arbitration or administrative proceeding is presently taking place,

pending or to the knowledge of the Bidder threatened against or otherwise

involving the Bidder which could have an adverse effect on its business, assets

or financial condition or upon NABARD’s reputation if the Response is

successful;

v. the Bidder will immediately notify NABARD of the occurrence of any

event, fact or circumstance which may cause a material adverse effect on the

Bidder’s business, assets or financial condition, or NABARD reputation or

render the Bidder unable to perform its obligations under the NABARD

agreement, if any or have a material adverse effect on the evaluation of the

responses by NABARD; and

vi. the Bidder has not and will not seek to influence any decisions of

NABARD during the evaluation process or engage in any uncompetitive

behavior or other practice which may deny legitimate business opportunities

to other Bidders.

(b) Confidentiality - Bidder must keep confidential any information received from

or about NABARD as a result of or in connection with the submission of the

Response. All information contained in the Response, or in subsequent

communications shall be deemed confidential and may be used only in

connection with the preparation of Bidder’s Response. Unless expressly

agreed in writing, prior to submissions, Responses are not confidential and may

be used by NABARD in whole or part. NABARD however, will not disclose the

information provided by a Bidder in a Response other than to its affiliates or to

its professional advisors, unless required otherwise by any provisions of law.

Additionally and at any point of the evaluation and selection process, NABARD

may require the Bidder to execute a Non-Disclosure Agreement (NDA) if the

Bidder has not executed an NDA with NABARD previously.

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(c) Disclaimer - Whilst all reasonable care has been taken in compiling this

Response document, the figures, documents and details are presented in good

faith; and no warranty or guarantee (express or implied) is given by NABARD

as to the completeness or accuracy of the Response or any information

provided in or in connection with it. To the maximum extent permitted by law:

i. NABARD, its officers, employees and agents will not be liable in any way

whatsoever for any loss, damage, cost or expense (including without

limitation any liability arising from any fault or negligence on their part)

arising from the evaluation process; and

ii. each Bidder releases and indemnifies NABARD from all claims, suits,

demands, proceedings, actions, liabilities, damages and costs which may

arise under statute, law, equity or otherwise arising from, whether directly

or indirectly, or in connection with the evaluation and selection process.

(d) This RFP is not an offer to contract, nor should it be construed as such; it is a

definition of specific NABARD requirements and an invitation to recipients

to submit a responsive proposal addressing such requirements. NABARD

reserves the right to make no selection and enter into no agreement as a result

of this RFP. Only the execution of a written agreement between NABARD and

an insurance company will obligate NABARD in accordance with the terms and

conditions contained in such agreement.

(e) It should be understood that your response to this RFP constitutes an offer to

do business on the terms stated in your response and that, should a contract

be awarded to you, NABARD may, at its option, incorporate all or any part of

your response to this RFP in the contract. NABARD reserves the right to accept

your offer without further discussions and without any additional opportunity for

you to amend, supplement or revise your submitted offer.

(f) NABARD’s right to verify - NABARD reserves the right to conduct a site

survey or obtain other evidence of facilities, resources, and managerial,

financial and Bidder performance abilities prior to announcing the successful

Bidder or awarding an agreement under this evaluation process.

(g) Financial documents - NABARD may request additional financial/ business

information from the Bidder at its discretion.

(h) Selection criteria - The selection criteria, inquiries, questions or information

put forth in the Response are meant to be provided on the aforesaid and

established through the details submitted by the bidder in the Technical Bid.

Financial bids of those companies which do not meet the evaluation

standard of 60% marks, will not be opened and processed further.

(i) Termination/or suspension of evaluation process - NABARD reserves the

right to suspend or terminate the Bidder evaluation process (in whole or in part)

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at any time in its absolute discretion and without liability to the Bidder or any

third party. Bidders will be notified if any suspension or termination occurs but

NABARD is not obliged to provide any reasons.

(j) Other Rights - Without limiting its rights under any other clause of this

evaluation process or at law, and without liability to the Bidder or any third party,

NABARD may at any stage of the evaluation process:

i. Require additional information from a Bidder;

ii. Change the structure and timing of the evaluation process;

iii. Terminate further participation in the evaluation process by a Bidder;

iv. Negotiate with more than one Bidder;

v. Terminate negotiations being conducted with a Bidder;

vi. Vary or extend the timetable and evaluation process ;

vii. Accept any non-complying Response; or

viii. Vary the terms and conditions of the evaluation process, the RFP or

specifications or requirements at any time.

(k) Responsibility for Costs - Bidder is responsible for all costs, expenses or

liabilities incurred by them or on their behalf in relation to the evaluation

process (including in relation to providing NABARD with the response, the

revised response or any additional information).

(l) Non-Reliance by Bidder - Bidder, by submitting a Response, acknowledges

that:

i. It does not rely on any information, representation or warranty, whether

oral or in writing or arising from other conduct, other than that

specified in this RFP or otherwise provided by NABARD in writing;

ii. It has made its own inquiries as to the risks, contingencies and

other circumstances that may have an effect on the Bidder’s

Response as well as the accuracy, currency or completeness of such

information; and

iii. Information provided in its Responses are based on historical trends

and does not constitute a representation that such trends will continue

into the future or occur again and nothing contained in its Response can

be relied upon as a commitment, guarantee or representation regarding

future events or performance.

(m) NABARD‘s right to vary - NABARD reserves the right to vary any aspect of

this valuation process, RFP without liability to Bidder. Where NABARD varies

any aspect of this evaluation process or the agreement, NABARD shall notify

the Bidder of that variation.

(n) Incorporation of Responses into agreement - The successful Bidder, as

concluded by NABARD, shall sign an agreement with NABARD. NABARD may,

at its sole discretion, incorporate any portion of any successful Response of a

successful Bidder into the final agreement. NABARD may require a successful

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Bidder to submit, before negotiation of the NABARD agreement, details of

issues which may affect their ability to act as a Bidder.

(o) Precedence of Documents - If there is any inconsistency between the terms

of this RFP and any of its appendices, schedules or attachments then, unless

the contrary is explicitly stated in this RFP, the terms of the RFP will prevail to

the extent of any inconsistency.

(p) Governing Laws & Dispute Resolution - The RFP and selection process shall be governed by and construed in accordance with the laws of India. Any dispute arising out of the RFP process shall be referred to arbitration under the Arbitration & Conciliation Act, 1996 as provided hereunder:

a. If any dispute, difference or question shall at any time arise between the parties

concerning anything or as to the rights, liabilities and duties of the parties under this RFP, the same shall be referred to arbitration and a final decision after giving at least 30 days’ notice in writing to the other (hereinafter referred to as the “Notice for Arbitration”) clearly setting out the items of dispute to a sole arbitrator who shall be appointed as hereinafter provided. For the purpose of appointing the sole arbitrator referred to above, the NABARD shall send to the BIDDER within thirty days of the “Notice of Arbitration”, a panel of three names of persons who shall be presently unconnected with NABARD or the BIDDER.

b. The BIDDER shall on receipt of the names as aforesaid select any one of the persons so named to be appointed as the Sole Arbitrator and communicate his name to NABARD within 15 days of receipt of the names. NABARD shall thereupon without any delay appoint the said person as the Sole Arbitrator. If the BIDDER fails to communicate such selection as provided above within the period specified, NABARD shall make the selection and appoint the said person as the Sole Arbitrator.

c. If NABARD fails to send to the BIDDER the panel of three names as aforesaid within the period specified, the BIDDER shall send to NABARD a panel of three names of persons who shall be unconnected with either party. NABARD shall on receipt of the names as aforesaid, select any one of the persons and appoint him as the Sole Arbitrator. If NABARD fails to select the person and appoint him as the Sole Arbitrator within 30 days of receipt of the panel and inform the BIDDER accordingly, the BIDDER shall be entitled to appoint one of the persons from the panel as Sole Arbitrator and communicate his name to the NABARD.

d. If the Arbitrator so appointed is unable or unwilling to act or refuses his appointment or vacates his office due to any reason whatsoever another Sole Arbitrator shall be appointed as aforesaid.

e. The Arbitration shall be governed by the Arbitration & Conciliation Act, 1996 as in force time to time or any Ordinance or Legislation that may be made in lieu thereof. The award of the Arbitration shall be binding and final on the parties. It is hereby agreed that in all disputes referred to the Arbitration, the Arbitrator shall give a separate award in respect of each dispute or difference with the terms of reference and the award shall be a reasoned award.

f. The Court’s in Mumbai only shall have exclusive jurisdiction to deal with the matter(s) arising out of the above claims/dispute.

g. The evaluation process as communicated earlier shall continue without any changes. h. In the event that you elect not to respond to this RFP, then the restrictions shall

continue to apply to the use or disclosure of the information. Additionally, Bidders must immediately return this document and certify in writing to Marsh India Insurance Brokers Pvt. Ltd., that all copies have been returned to Marsh India Insurance Brokers Pvt. Ltd., or destroyed.

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Annexure – 1

Section – 1 – Integrity Pact (IP)

(Find below)

Annexure – 2

Section 2- Technical Bid for Policy Period 15 August 2018 to 14 August 2019

Sr.

No. Parameters Points/

Response Documents required

1 Number of Years Since License given by

IRDA as on 31.03.2018 (Years and

months)

Copy of valid license issued by

IRDA while granting the license

and confirmation that the entity

can do business.

2 Gross Total Premium underwritten within

India (INR in Crores) as on 31.03.2018 Auditor’s Certified Copy

[External/Internal Auditor/Legal

and Compliance]

3 Group Health Premium underwritten

within India (INR in Crores) as on

31.03.2018

Auditor’s Certified Copy

[External/Internal Auditor /Legal

and Compliance]

4 Number of Group Medical Insurance Policies being serviced where Total Lives covered are 20,000 Lives in Each Policy for the Financial Year 2017-

18$ *

Auditor’s Certified Copy

[External/Internal Auditor/Legal

and Compliance]

5 Number of Group Medical Insurance Policies where the Premium is more than INR 20 Crores for the Financial Year 2017-18 # *

Auditor’s Certified Copy

[External/Internal Auditor/Legal

and Compliance]

6 Declaration on acceptance on Terms and conditions as per Annexure VI

Stamped and Signed by

authorized signatory

$ Point No 4 – Required Details

Details in respect of each such policy to be provided as under:

Name of the Company &

Contact Person (s)

No. of Lives

Covered Premium Per Life

Covered Total Yearly

Premium (INR) (Exclusive of Tax)

#Point No 5 – Required Details

Details in respect of each such policy to be provided as under:

Name of the Company &Contact

Person (s)

No. of Lives

Covered Premium Per Life

Covered Total Yearly

Premium (INR) (Exclusive of Tax)

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*For Point Number 4 and 5 mentioned above, the following conditions will apply:

- Policies where your company is a Co-Insurer will not be considered.

- Micro Insurance/State Policies will not be considered. Only Corporate Group Medical

Insurance policies will be considered for the Technical Bid.

- Company that does not have any policy of the required size will not get any points.

*NABARD reserves the right to verify the information provided against item Nos.4 & 5

above.

Signature of the Authorised Signatory

Office Seal

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Annexure - 3

Section 3 - Financial Bid for Policy Period 15 August 2018 to 14 August 2019

Particulars Amount (Rupees)

Premium before Tax *

Add: Applicable GST (@18%)

Total Premium including Tax

*Premium should be valid for a period of 12 months effective 15 August 2018 and is

inclusive of the following

- TPA charges as applicable

- Brokerage of 2%

Signature of the Authorised Signatory

Office Seal

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Annexure 4

NABARD GMP for OPD to eligible pensioners Type Of Cover Cover is for Eligible Pensioners Age above 70 Years and

their Spouse of NABARD, Family Size: Self (Pensioner) + Spouse Only. Cover to take care of multiple claims related to Out-Patient procedures subject to the sum insured limit as mentioned in Table 1 .

Grades, Sum Insured & Limit per policy period of Pensioner & Spouse

As per Table I

Eligible Pensioner + Spouse

(in case of demise of a Pensioner, Spouse coverage will

continue under the policy)

Scope of Cover 1. Medical Consultations required for Wellbeing and

disease control of the member. These include

General Physician and Specialist – Allopathy as

well as AYUSH.

2. Treatment modalities covered –Vaccinations,

Diagnostics and Treatment Procedures, Dressings,

Foreign Body removal, Fracture reduction,

Psychotherapy, Nutritional Counselling,

Physiotherapy, Occupational Therapy, Exercise

Therapy, Ayurvedic Therapies, Yoga etc.

3. Diagnostics- Diagnostic procedures, Lab

Investigations- Biochemistry, Pathology,

Radiological etc. It covers suitable screening tests

and health checks done to check the health status

of the member( and spouse)

4. Nutritional supplements are covered with

supportive prescription

5. Visual aids/ Hearing Aids - Lenses- With Frames/

Contact lenses/ Low Vision aides, hearing aids etc.

a) All Type of Lenses covered. Benefit including

spectacles, lens cost (Bifocal / Multifocal Lens cost),

Frames.

b) Cosmetic Treatment Not covered

c) Sunglasses and Riding Glasses not covered

6. Orthopaedic aids- Like Walking sticks, wheel chairs,

Walkers .

7. Dental Treatment- Dental treatment as

necessitated by the condition of the teeth and

advised by a qualified Dental surgeon. Covers

Dentures, implants, veneers

a) No Limit on type of caps

b) To include braces, implants & other treatments

along with prescribed medical justification

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c) All dental procedures covered including but not

limited to dentures/ bridges, crowns / caps, scaling,

cleaning, polishing etc.

d) Any cosmetic treatment not covered under

policy

e) Treatment related to consultation, investigation,

hospitalization covered

8. Health Equipment’s- Health equipment aiding in

treatment of a disease or maintenance of health like

Medical beds, recliners, CPAP machine, Nebuliser,

Treadmill etc.

9. Health Equipment Hiring- If the member need to

hire a medical aid, it can be covered for a period not

more than 180 days.

10. Cover for Terrorism & Epidemic break.

11. Home Health Care- Domiciliary treatment

provided at home either by a registered doctor or a

registered nurse under guidance of a doctor. The

period of continuous treatment can be provided for

a maximum of 180 days. Home visits by qualified

Doctor and registered Nurse are covered.

12. Nurses to be from a registered nursing Agency.

13. Health and fitness Coach- If member utilises the

services of a health coach for treatment of disease

or maintenance of health- such expense to be

covered.

14. Any activities undertaken by the beneficiaries to

fight illness and improve the overall health of

beneficiary are covered.

Consultations/documents provided should be

attested/signed by the authorized doctor and not

the consulting company.

If member has lost the bills for any of these

treatments, his claims filed with the TPA will be taken

up to NABARD, who will further discuss the same with

the insurance company and jointly take a call

regarding the amount admissibility

Additional Features

The policy also covers the following: 1. Program to be run on a reimbursement facility 2. Consultation, investigation or diagnostic fees across

all specialties 3. Prescribed Diagnostic tests 4. Prescription based Pharmacy Expenses are covered 5. Prescription to be provided by registered medical

practitioner /doctor 6. Appliances covered up to sum insured under the

program subject to prescription provided by treating doctor and treatment is medically required. Refer appliance list in Annexure 5.

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7. Hair and Skin products required for Medical conditions supported by prescription from treating doctor

8. Vitamins & Tonics under doctor’s prescription 9. Vaccinations 10. All bills to be reinforced by proper medical

prescription. Prescriptions to contain the registration number of the treating doctor.

11. Individual ID cards for each member & spouse 12. Access to a 24 hours help line (TPA must set up special

help line numbers for NABARD Pensioner) 13. No members will be out of the scheme till explicitly

mentioned by NABARD through the monthly endorsement.

14. There will be no cap/restriction on the number of medically justified treatments/ consultation or OPD procedure confinements per policy period.

15. De-Addiction programs for be covered under the program. Guidance of NABARD SMO to be taken into consent if any ambiguity of claim.

Exclusions 1. Spectacles used for cosmetic purposes are excluded. Sunglasses and Riding Glasses not covered 2. Dentistry/Opthalmology – No cosmetic treatment should be allowed 3. Expenses medical in nature incurred towards cosmetic body modifications 4. Medical treatment required following any criminal act of the insured person. 5. Any travel/ transportation cost or expenses 6. Yoga Therapy is not covered without proper prescription or bill from registered institute.

Settlement of Claims No Intimation of treatment to be provided. The claim is to be lodged with TPA within period of 60 days from the first expense/treatment taken by member or spouse by submitting original documents, which would necessarily include prescription from registered medical practitioner, bills and receipt. Repudiation of claims shall be at sole discretion of HRMD-bills, NABARD Head Office.

Policy Administration/Special Condition 1. The policy shall be valid for One year. Insurance policy

should not have a cancellation clause.

2. The policy shall be administered through a TPA which will be decided with prior approval of NABARD with a written service level agreement in place prior to the date of commencement of the cover. 3. Addition/Deletion data will be endorsed once a month. Pensioners who turn 70 during the policy period will be eligible from day one cover, subject to intimation to Insurer within 60 days from eligibility date. Sufficient CD balance should be maintained with the insurer for such mid-term inclusions.

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4. In the event of death of Pensioner, the spouse continues to be covered.

5. In case of separations/ death of pensioner and their spouse , coverage ceases automatically from that date of death. Pro-rata refund of premium shall be credited in cases of deletion of members provided no claim has been admitted in respect of such member(s).

6.All admissions shall be adjusted pro-rata, subject to monthly declarations-

7.The insured shall maintain a deposit premium to take care of additions / exits of the employees. This deposit shall be replenished each month to maintain the deposit balance. 8.Monthly declarations shall be sent through email by the insured to the insurer in the succeeding month. The insurer shall calculate the pro-rata premium/refund and communicate the same to NABARD who will arrange to give a cheque for additional premium, if any. Refund premiums, if any shall be credited to the deposit account. The final refund, if any shall be returned to the insured within one month from the date of expiry of the policy.

9.There should be a monthly meeting where the insured, the insurer and the TPA to review the progress/ health and service related issues.

10.All supporting documents relating to the claim must be filed with the TPA within period of 60 days from the first expense/treatment

11.No Deletion amount will be refunded if claim has been

lodged.

12.Cover for Terrorism & Epidemic break. 13. Insurance Brokers M/s Marsh India Insurance Brokers Pvt. Ltd. would carry out review of administration of claims on sample basis during the currency of OPD 2018-19. NABARD may carry out review of administration of claims as a part of scope of work.

Servicing MOU for servicing will be signed by the insured, Insurer,

TPA. NABARD reserves the right to seek a change of TPA,

by giving 30 days’ notice, at any time during the currency

of the policy without assigning any reasons.

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Table 1 - Existing Group/Grade-wise Sum Insured limits for the Policy Period

Amt in (INR)

Sr. No. Group/Grade Sum Insured limit (Age 70 to 75)

Sum Insured limit (Age Above 75)

1 Group C 20000 30000

2 Group B 30000 45000

3 Grade A 40000 60000

4 Grade B 50000 75000

5 Grade C 60000 90000

6 Grade D 70000 105000

7 Grade E 80000 120000

8 Grade F 100000 150000

9 ED 100000 150000

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Annexure 5

List of Appliances

26 Appliances are covered under the policy.

Please find below the list of 26 appliances but not limited to:

1. Spectacles 2. BP Monitor Apparatus 3. CPAP Machine - Apnea Cases 4. Nebulizer 5. Oxygen Cylinder / Oxygen & Accessories 6. Lumbar Roll And Ortho Belt 7. Knee Cap 8. Ankle Brace 9. Prosthetic support devices

10. Insole 11. Hearing Aid (Maintenance / Battery Cost Not Covered) 12. Hearing Aid (Including Cochlear) 13. Ambulatory Devices - Walker, Crutches, Belts, Collars, Caps, Splints, Slings, Braces,

Stockings, Elastrocepe bandages, external orthopedic pads, Urokit -Salvage Cystectomy

14. Commode Chair 15. Adult Diapers 16. Walking Stick 17. Wheel Chair 18. Diabetes Monitor & Strips, Glucometer and Strips 19. Insulin Pump 20. Negative Pressure Wound Therapy Kit & Elbow Splint 21. Gloves & Masks Based On Actuals 22. Medical beds 23. Recliners 24. Artificial Limbs 25. Treadmill / Exercise Bike 26. TENS Machine

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Annexure - 1

To be provided on ` 200 Stamp paper

PRE CONTRACT INTEGRITY PACT

General

This pre-bid pre-contract Agreement (hereinafter called the Integrity Pact) is made on ________ day of the month of ______________ between, on one hand, National Bank for Agriculture and Rural Development (NABARD), represented by Shri_________ (hereinafter called the “BUYER”, which expression shall mean and include, unless the context otherwise requires, his successors in office and assigns) of the First Part and M/s _______________________ represented by Shri _______________________ , Chief Executive Officer (hereinafter called the “BIDDER/Seller” which expression shall mean and include, unless the context otherwise requires, his successors and permitted assigns) of the Second Part. WHEREAS the BUYER proposes to procure (Name of the Stores/Equipment/Item) and the BIDDER/Seller is willing to offer/has offered the stores and

WHEREAS the BIDDER is a private company/public company/Government undertaking/partnership/registered export agency, constituted in accordance with the relevant law in the matter and the BUYER is a body corporate established under NABARD Act, 1981 having its Head Office at Plot No.C-24, Block ‘G’, Bandra-Kurla Complex, Bandra (East), Mumbai.

NOW, THEREFORE,

To avoid all forms of corruption by following a system that is fair, transparent and free from any influence/prejudiced dealings prior to, during and subsequent to the currency of the contract to be entered into with a view to :-

Enabling the BUYER to obtain the desired said stores/equipment at a competitive price in conformity with the defined specifications by avoiding the high cost and the distortionary impact of corruption on public procurement and

Enabling BIDDERs to abstain from bribing or indulging in any corrupt practice in order to secure the contract by providing assurance to them that their competitors will also abstain from bribing and other corrupt practices and the BUYER will commit to prevent corruption, in any form, by its officials by following transparent procedures.

The parties hereto hereby agree to enter into this Integrity Pact and agree as follows:

Commitments of the BUYER

1.1 The BUYER undertakes that no official of the BUYER, connected directly or indirectly with the contract, will demand, take a promise for or accept, directly or through intermediaries, any bribe, consideration, gift, reward, favour or any material or immaterial benefit of any other advantage from the BIDDER, either for themselves or for any person, organization or third party related to the contract in exchange for an advantage in the bidding process, bid evaluation, contracting or implementation process related to the contract.

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1.2 The BUYER will, during the pre-contract stage, treat all BIDDERs alike, and will provide to all BIDDERs the same information and will not provide any such information to any particular BIDDER which could afford an advantage to that particular BIDDER in comparison to other BIDDERs. 1.3 All the officials of the BUYER will report to the appropriate Government office any attempted or completed breaches of the above commitments as well as any substantial suspicion of such a breach. 2. In case any such preceding misconduct on the part of such official(s) is reported by the BIDDER to the BUYER with full and verifiable facts and the same is prima facie found to the correct by the BUYER, necessary disciplinary proceedings, or any other action as deemed fit including criminal proceedings may be initiated by the BUYER and such a person shall be debarred from further dealings related to the contract process. In such a case while an enquiry in being conducted by the BUYER the proceedings under the contract would not be stalled.

Commitments of BIDDERs 3. The BIDDER commits itself to take all measures to prevent corrupt practices, unfair means and illegal activities during any stage of its bid or during an pre-contract or post-contract stage in order to secure the contract or in furtherance to secure it and in particular commit itself to the following :- 3.1 The BIDDER will not offer, directly or through intermediaries, any bribe, gift, consideration, reward, favour, any material immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the BUYER, connected directly or indirectly with the bidding process, or to any person, organization or third party related to the contract in exchange for any advantage in the bidding, evaluation, contracting and implementation of the contract.

3.2 The BIDDER further undertakes that it has not given, offered or promised to give, directly or indirectly any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the BUYER or otherwise in procuring the Contract or forbearing to do or having done any act in relation to the obtaining or execution of the contract or any other contract with the Bank for showing or forbearing to show favour or disfavor to any person in relation to the contract or any other contract with the Bank.

3.3 BIDDERs shall disclose the name and address of agents and representatives and Indian BIDDERs shall disclose their foreign principles or associates. 3.4 BIDDERs shall disclose the payments to be made by them to agents/brokers or any other intermediary, in connection with this bid/contract.

3.5 The BIDDER further confirms and declares to the BUYER that the BIDDER is the original manufacturer/integrator/authorized government sponsored export entity of the defence stores and has not engaged any individual or firm or company whether Indian or foreign to intercede, facilitate or in any way to recommend to the BUYER or any of its functionaries, whether officially or unofficially to the award of the contract to the BIDDER, nor has any amount been paid, promised or intended to be paid to any such individual, firm or company in respect of any such intercession, facilitation or recommendation.

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3.6 The BIDDER, either while presenting the bid or during pre-contract negotiations or before signing the contract, shall disclose any payments he has made, is committed to or intends to make to officials of the BUYER or their family members, agents, brokers or any other intermediaries in connection with the contract and the details of services agreed upon for such payments.

3.7 The BIDDER will not collude with other parties interested in the contract to impair the transparency, fairness and progress of the bidding process, bid evaluation, contracting and implementation of the contract.

3.8 The BIDDER will not accept any advantage in exchange for any corrupt practice, unfair means and illegal activities.

3.9 The BIDDER shall not use improperly for purposes of competition or personal gain or pass on to others, any information provided by the BUYER as part of the business relationship regarding plans, technical proposals and business details, including information contained in any electronic data carrier. The BIDDER also undertakes to exercise due and adequate care lest any such information is divulged.

3.10 The BIDDER commits to refrain from giving any complaint directly or through any other manner without supporting it with full and verifiable facts.

3.11 The BIDDER shall not instigate or cause to instigate any third person to commit any of the actions mentioned above.

3.12 If the BIDDER or any employee of the BIDDER or any person acting on behalf of the BIDDER either directly or indirectly is a relative of any of the officers of the BUYER, or alternatively if any relative of an officer of the BUYER has financial interest/stake in the BIDDER’s firm, the same shall be disclosed by the BIDDER at the time of filling of tender.

The term ‘relative’ for this purpose would be as defined in Section 6 of the Companies Act 1956.

3.13 The BIDDER shall not lend to or borrow any money from or enter into any monetary dealings or transactions, directly or indirectly, with any employee of the BUYER.

Previous Transgression 4.1 The BIDDER declares that no previous transgression occurred in the last three years immediately before signing of this Integrity Pact, with any other company in any country in respect of any corrupt practices envisaged hereunder or with any Public Sector Enterprises in India or any Government Department in India that could justify BIDDER’s exclusion from the tender process. 4.2 The BIDDER agrees that if it makes incorrect statement on this subject, BIDDER can be disqualified from the tender process or the contract, if already awarded, can be terminated for such reason.

5. Sanctions for Violations

5.1 Any breach of the aforesaid provisions by the BIDDER or any one employed by it or acting on its behalf (whether with or without the knowledge of the BIDDER) shall entitle the BUYER to take all or any one of the following actions, wherever required:-

i. To immediately call off the pre-contract negotiations without assigning any reason or giving any compensation to the BIDDER. However, the proceedings with the other BIDDER(s) would continue.

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ii. The Earnest Money Deposit (in pre-contract stage) and/or Security Deposit/Performance Bond (after the contract is signed) shall stand forfeited either fully or partially as decided by the BUYER and the BUYER shall not be required to assign any reason therefore.

iii. To immediately cancel the contract, if already signed, without giving any compensation to the BIDDER.

iv. To recover all sums already paid by the BUYER, and in case of an Indian BIDDER with interest thereon at 2% higher than the prevailing Prime Lending Rate of State Bank of India, while in case of a BIDDER from a country other than India with interest thereon at 2%, higher than the LIBOR. If any outstanding payment is due to the BIDDER from the BUYER in connection with another contract for any other stores, such outstanding payment could also be utilized to recover the aforesaid sum and interest.

v. To encash the advance bank guarantee and performance bond/warranty bond, if furnished by the BIDDER, in order to recover the payments, already made by the BUYER, along with interest.

vi. To cancel all or any other contracts with the BIDDER. The BIDDER shall be liable to pay compensation for any loss or damage to the BUYER resulting from such cancellation/rescission and the BUYER shall be entitled to deduct the amount so payable from the money(s) due to the BIDDER.

vii. To debar the BIDDER from participating in future bidding processes of the Government of India for a minimum period of five years, which may be further extended at the discretion of the BUYER.

viii. To recover all sums paid in violation of this Pact by BIDDER(s) to any middleman or agent or broker with a view to securing the contract.

ix. In cases where irrevocable Letters of Credit have been received in respect of any contract signed by the BUYER with the BIDDER, the same shall not be opened.

x. Forfeiture of Performance Bond in case of a decision by the BUYER to forfeit the same without assigning any reason for imposing sanction for violation of this Pact.

5.2 The BUYER will be entitled to take all or any of the actions mentioned at para 6.1(i) to (x) of this Pact also on the Commission by the BIDDER or any one employed by it or acting on its behalf (whether with our without the knowledge of the BIDDER), of an offence as defined in Chapter IX of the Indian Penal code, 1860 or Prevention of Corruption Act, 1988 or any other statute enacted for prevention of corruption.

5.3 The decision of the BUYER to the effect that a breach of the provisions of the Pact has been committed by the BIDDER shall be final and conclusive on the BIDDER. However, the BIDDER can approach the Independent Monitor(s) appointed for the purposes of this Pact. 6. Fall Clause

6.1 The BIDDER undertakes that it has not supplied/s not supplying similar product/systems or sub systems at a price lower than that offered in the present bid in respect of any other Ministry/Department of the Government of India or PSU and if it is found at any stage that similar product/systems or sub systems was supplied by the BIDDER to any other Ministry/Department of the Government of India or a PSU at a lower price, then that very price, with due allowance for elapsed time, will be applicable to the present case and the difference in the cost would be refunded by the BIDDER to the BUYER, if the contract has already been concluded.

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7. Independent Monitors

7.1 The BUYER has appointed Independent Monitors (hereinafter referred to as Monitors) for this Pact in consultation with the Central Vigilance Commission.

7.2 The task of the Monitors shall be to review independently and objectively,

whether and to what extent the parties comply with the obligations under this Pact.

7.3 The Monitors shall not be subject to instructions by the representatives of the

parties and perform their functions neutrally and independently.

7.4 Both the parties accept that the Monitors have the right to access all the

documents relating to the project/procurement, including minutes of the meetings.

7.5 As soon as the Monitor notices or has reason to believe, a violation of this Pact,

he will also inform the Authority designated by the BUYER.

7.6 The BIDDER(s) accepts that the Monitor has the right to access without restriction to all Project documentation of the BUYER including that provided by the BIDDER. The BIDDER will also grant the Monitor, upon his request and demonstration of a valid interest, unrestricted and unconditional access to his project documentation. The same is applicable to Subcontractors. The Monitor shall be under contractual obligation to treat the information and documents of the BIDDER/Subcontractor(s) with confidentiality.

7.7 The BUYER will provide to the Monitor sufficient information about all meetings among the parties related to the Project provided such meetings could have an impact on the contractual relations between the parties. The parties will offer to the Monitor the option to participate in such meetings.

7.8 The Monitor will submit a written report to the designated Authority of BUYER within 8 to 10 weeks from the date of reference or intimation to him by the BUYER / BIDDER and should the occasion arise submit proposals for correcting problematic situations.

8. Facilitation of Investigation

In case of any allegation of violation of any provisions of this Pact or payment of commission, the BUYER or its agencies shall be entitled to examine all the documents including the Books of Accounts of the BIDDER and the BIDDER shall provide necessary information and documents in English and shall extend all possible help for the purpose of such examination.

Shri Debabrata Sarkar Mayfair Bouleward ( Narayan apartment) Flat No. 701, Main Avenue Road Santacruz (West), Mumbai - 400 054

Shri Subodh Kumar Goel 501, Tower-6 Common Wealth Games Village New Delhi – 110092

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9. Law and Place of Jurisdiction

This Pact is subject to Indian Law. The place of performance and jurisdiction is the seat of the BUYER.

10. Other Legal Action

The action stipulated in this Integrity Pact are without prejudice to any other legal action that may follow in accordance with the provisions of the extant law in force relating to any civil or criminal proceedings.

11. Validity

11.1 The validity of this Integrity Pact shall be from date of its signing and extend up to 5 years or the complete execution of the contract to the satisfaction of both the BUYER and the BIDDER/Seller, including warranty period, whichever is later in case BIDDER is unsuccessful, this Integrity Pact shall expire after six months from the date of the signing of the contract.

11.2 Should one or several provisions of this Pact turn out to be invalid, the remainder of this Pact shall remain valid. In this case, the parties will strive to come to an agreement to their original intentions.

12 The parties hereby sign this Integrity Pact at ______________on _______.

BUYER BIDDER

Name of the Officer Chief Executive Officer

Designation Signature & Seal of the Company

NABARD

Witness Witness

1. _____________ 1. _______________

2. ______________ 2. _______________

*Provisions of these clauses would need to be amended/deleted in line with the policy

of the BUYER in regard to involvement of Indian agents of foreign suppliers.