Freddy AgredoCEN4722 – Assignment 12Product Development LifecyclePart 5 of 5Assignment 12 - Page 520

Assignment 12 - Page 520

CEN4722 – Assignment 12Instructions

Read through the assignment. You are responding to Section a for this assignment.If you wish extra credit please also do Section b. Please use this template. You may add slides to this presentation and include graphics and pictures, but please do not delete any of the slides. Check out the Illustrations tab including the shapes & smart art to assist you.You will be graded on this assignment and it will also be 1/5 of your final project grade.I hope you have enjoyed this course!

CEN4722 – Assignment 12 aHeuristics

Ask regular users and experts about reliability and stability of the app platform

Perform an open interview session of questions with at least five people

Design the final questionnaire to evaluate app

Include a task to complete using the app

CEN4722 – Assignment 12 aHeuristics

Usabilityo All information needed for the event is visible as far as it can be

represented on the screen

o The goal of buying a ticket is achieved with efficiency and satisfaction

Interactiono App works like any other app know in the market and it is easy to

understand by any user

o Tasks requested are performed with consistency and free of errors

Human computer interactiono App is receptive to buyer’s needs

o App provides tips, help and documentation

o App returns quick answers with accuracy

o The information received matches the expectations

Credibilityo App is safe, convenient and convincing for future use

o Customers find what they are looking for

CEN4722 – Assignment 12 aHeuristics

Designo Colors are eye-catching and improve the visibility of letters and buttons

o Task flow is strong and provides quick or dynamic feedback

o Appropriated balance between context and graphics

Practicalo Software application is stable and can be used by people of any

educational background

o It is easy to know where are you located within the app

CEN4722 – Assignment 12 aHeuristics

CEN4722 – Assignment 12 aHeuristic Evaluation

Site is not aesthetically pleasingo Too many informationo Buttons and banners are confusedo A better color studio is suggested

Buying action can be lost if user clicks on the wrong linko Make purchasing procedure more interactiveo Keep track of user actions in app

Customer support misses some important featureso Include double check approval for payment and cancel transactiono Easy access links to contact support by email or web form

CEN4722 – Assignment 12 b

Redesigned Prototype - Storyboard

Extra Credit!! – based on your heuristic evaluation, redesign the storyboard you created in Part 2 of this assignment (Chapter 11, page 426, Assignment b(i).Note what changes you Made.

Works Cited:Kurosu, Masaaki. "17th International Conference, HCI International 2015,

Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I." Human-Computer Interaction: Design and Evaluation. Switzerland: Springer International, 2015. 263-267. Print.

Preece, Jenny, Yvonne Rogers, and Helen Sharp. "Chapter 15: Evaluation: Inspections, Analytics, and Models." Interaction Design: Beyond Human-Computer Interaction. Fourth ed. Chichester: John Wiley & Sons, 2005. 568. Print.

Stone, Deborah L., Carline Jarrett, Mark Woodroffe, and Shailey Minocha. "Chapter 27: Variations and More Complex Evaluations." User Interface Design and Evaluation. Amsterdam: Morgan Kaufmann, 2005. 704. Print.