Developing Through Innovation. Business Development NPS has: lCombined the best practices of the...
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Transcript of Developing Through Innovation. Business Development NPS has: lCombined the best practices of the...
Business DevelopmentBusiness Development
NPS has:
Combined the best practices of the private sector with a public sector service ethos
Created a third market
Developed its products and services and areas of operation
Made a positive contribution to the local economy
Creation of NPSCreation of NPS
Formed in 1993 as a County
Council Business Unit
Transformed in April 2002 into
a limited company owned by
Norfolk County Council
Two subsidiary companies
formed in the north of England
in 2004 –
• NPS North East Ltd
• NPS North West Ltd
Commercial Approach/Service EthosCommercial Approach/Service Ethos
Best of public sector quality of service
Best of private sector commercial approach
Building an effective team throughout the organisation
Establishing effective and consistent business practices
Creating a Third MarketCreating a Third Market
Creating a new market for public sector service providers (not all in or all out)
Business partnerships established with Wigan and Wakefield Councils
Local Authorities now have a new choice
Many expressions of interest have been received
No other company offers this mix of service and product
Products and ServicesProducts and Services
Rethinking Construction principles have been translated into action
Extensive partnership working with clients and suppliers
Strategic asset management to facilities management - the full range of property services
Maximising the use of technology to provide additional added value
Range of ServicesRange of Services
Capital Design services
Building Maintenance services
Asset Management
Rural and Commercial Estate Management
Facilities Management and Travellers’ Sites
Partnering and Procurement
Property Development
NPS Office LocationsNPS Office Locations
Empowered local
offices
Ability to recruit locally
Offices able to support
one another
Common infrastructure
National capability –
local delivery
Impact on the Public Sector
Partnerships with major local constructors bring local construction employment
NPS has worked with Norfolk County Council to achieve Rethinking Construction Beacon status
Public sector Shareholder receives profits from NPS
High value employment in all the areas in which we work
Impact on the Public Sector
Achieved through:
Partnerships with local suppliers
Investment in staff, training and technology
Commitment to the public sector
Confidence of business Development of our
people
Business GrowthBusiness Growth
£0
£5,000,000
£10,000,000
£15,000,000
£20,000,000
£25,000,000
£30,000,000
£35,000,000
£40,000,000
£45,000,000
£50,000,000
1993/94
1994/95
1995/96
1996/97
1997/98
1998/99
1999/00
2000/01
2001/02
2002/03
2003/2004
2004/2005
2005/2006
2006/07
2007/08
Staffing LevelsStaffing Levels
0
100
200
300
400
500
600
700
800
1993/94 1994/95 1995/96 1996/97 1997/98 1998/99 1999/00 2000/01 2001/02 2002/03 2003/04 2004/05 2005/06
Staff Numbers
Contact Details
Managing Director
Mike Britch
Tel: 01603 706100
Email: [email protected]
General Enquiries
Richard Bradford
Tel: 01603 706060
Fax: 01603 706001
Email: [email protected]
Offices
Norwich (Head Office)
Tel: 01603 706000
Thorpe, Norwich
George Roberts
Tel: 01603 706706
Email: [email protected]
Chelmsford, Essex
Derek Jacks
Tel: 01245 493979
Email: [email protected]
Needham Market, Suffolk
Dennis Norman
Tel: 01449 727670
Email: [email protected]
Brighton, East Sussex
Ray Finch
Tel: 01273 391100
Email: [email protected]
Luton, Bedfordshire
John Driver
Tel: 01582 544710
Email: [email protected]
Hampton Court, Surrey
Trevor Adams
Tel: 0208 4817920
Email: [email protected]
NPS North West Ltd, Wigan, Lancashire
Tel: 01942 823890
Email: [email protected]
NPS North East Ltd, West Yorkshire
Normanton (Wakefield)
Tel: 01924 307380
Email: [email protected]
Contact Details