Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

43
Chapter 02 Chapter 02 Developing Marketing Strategies Developing Marketing Strategies And Plans And Plans prince dudhatra-9724949948

Transcript of Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 1/43

Chapter 02Chapter 02

Developing Marketing StrategiesDeveloping Marketing Strategies

And PlansAnd Plans

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 2/43

Siemens AG has grown through new

product innovation and strategic

acquisitions

Siemens AG has grown through new

product innovation and strategic

acquisitions

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 3/43

What is the Value Chain?What is the Value Chain?

TheThe value chainvalue chain is a tool for identifyingis a tool for identifying

ways to create more customer valueways to create more customer value

because every firm is a synthesis of because every firm is a synthesis of primary and support activitiesprimary and support activities 

performed to design, produce, market,performed to design, produce, market,

deliver, and support its product.deliver, and support its product.

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 4/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 5/43

®STP ------value positioningSTP ------value positioning

®Provide the valueProvide the value

®Communicate the valueCommunicate the value

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 6/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 7/43

Three V’s Approach to

Marketing

Three V’s Approach to

Marketing

Define the value segmentDefine the value segment

Define the value propositionDefine the value proposition

Define the value network Define the value network 

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 8/43

Marg 

in

M    a   

r   g   i    n   

The Generic Value ChainThe Generic Value Chain

Primary Activities

Su

pp

ort

Act

ivities

Procurement

Serv-ice

Technology Development

Human resource management

Firm infrastructure

Inbound

Logistics

Opera-

tions

Out-bound

Logistics

Market-

ing

and

sales

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 9/43

A Holistic Marketing

Orientation and Customer 

Value

A Holistic Marketing

Orientation and Customer 

Value

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 10/43

What is Holistic Marketing?What is Holistic Marketing?

Holistic marketingHolistic marketing sees itself assees itself as

integrating the value exploration,integrating the value exploration,

value creation, and value deliveryvalue creation, and value delivery

activities with the purpose of buildingactivities with the purpose of building

long-term, mutually satisfyinglong-term, mutually satisfying

relationships and coprosperity amongrelationships and coprosperity among

key stakeholders.key stakeholders.

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 11/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 12/43

Core CompetencyCore Competency

®WHAT IS IT?

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 13/43

Characteristics of Core CompetenciesCharacteristics of Core Competencies

®A source of competitive advantageA source of competitive advantage

®Applications in a wide variety of marketsApplications in a wide variety of markets

®

Difficult to imitateDifficult to imitate

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 14/43

What is a Marketing Plan?What is a Marketing Plan?

AA marketing planmarketing plan is the centralis the central

instrument for directing andinstrument for directing and

coordinating the marketing effort.coordinating the marketing effort.

It operates at aIt operates at a

strategic and tactical level.strategic and tactical level.

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 15/43

Levels of a Marketing PlanLevels of a Marketing Plan

® StrategicStrategic® Target marketingTarget marketing

decisionsdecisions

® Value propositionValue proposition

® Analysis of Analysis of 

marketingmarketing

opportunitiesopportunities

® TacticalTactical® Product featuresProduct features

®

PromotionPromotion® MerchandisingMerchandising

® PricingPricing

® Sales channelsSales channels

® ServiceService

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 16/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 17/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 18/43

Good Mission StatementsGood Mission Statements

Focus on limited number of goalsFocus on limited number of goals

Stress major policies and valuesStress major policies and values

Define major competitive spheresDefine major competitive spheres

Take a long-term viewTake a long-term view

Short, memorable, meaningfulShort, memorable, meaningful

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 19/43

Major Competitive SpheresMajor Competitive Spheres

Industry

Products

Market

segment

Geographical

Competence

Vertical

channels

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 20/43

Corporate Headquarters

Planning

Corporate Headquarters

Planning

®Define the corporate missionDefine the corporate mission

®Establish strategic business unitsEstablish strategic business units

(SBUs)(SBUs)

®Assign resources to SBUsAssign resources to SBUs

®Plan new business, downsize older Plan new business, downsize older 

businessesbusinesses

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 21/43

Strategic-Planning, Implementation,

and Control Process

Strategic-Planning, Implementation,

and Control Process

Measuringresults

Diagnosingresults

Takingcorrective

action

ImplementationImplementationPlanningPlanning

Corporate

planning

Divisionplanning

Businessplanning

Productplanning

Organizing

Implementing

ControlControl

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 22/43

BioconBiocon

“To be an integrated biotechnology enterpriseof global distinction.”

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 23/43

eBayeBay

“We help people trade anything on earth.

We will continue to enhance the onlinetrading experiences of all—collectors,

dealers, small businesses, unique item

seekers, bargain hunters, opportunity

sellers, and browsers.”

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 24/43

Table 2.3Product Orientation vs. Market Orientation

Table 2.3Product Orientation vs. Market Orientation

Company Product Market

Xerox We make copyingequipment

We improve officeproductivity

ColumbiaPictures

We make movies We entertain people

Encyclopedia

Britannica

We sell encyclopedias We distribute

information

Carrier We make air conditionersand furnaces

We provide climatecontrol inside homes

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 25/43

Characteristics of SBUsCharacteristics of SBUs

® It is a single business or collection of It is a single business or collection of 

related businessesrelated businesses

® It has its own set of competitorsIt has its own set of competitors

® It has a leader responsible for strategicIt has a leader responsible for strategic

planning and profitabilityplanning and profitability

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 26/43

The Boston Consulting Group’s

Growth-Share Matrix

The Boston Consulting Group’s

Growth-Share Matrix

20%-20%-

18%-18%-

16%-16%-

14%-14%-12%-12%-

10%-10%-

8%-8%-

6%-6%-4%-4%-

2%-2%-

00Marke

tG

row

th

Rate

3

?

Question marks

? ?   ?

2

1

Cash cow

6

Dogs

8

710x 4x 2x 1.5x 1x10x 4x 2x 1.5x 1x

Relative Market Share.5x .4x .3x .2x .1x.5x .4x .3x .2x .1x

Stars

5

4

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 27/43

Market Attractiveness: Competitive-

Position Portfolio Classification

Market Attractiveness: Competitive-

Position Portfolio Classification

MARKETA

TTR

ACTIVE

NE

SS

MARKETA

TTR

ACTIVE

NE

SS

5.005.00

3.673.67

2.332.33

1.001.00Low

Low

Mediu

m

Medium

High

High

Relief valve

Flexiblediaphragms

Fuelpumps

Aerospacefittings

Clutches

Hydraulicpumps

Joints

StrongStrong MediumMedium WeakWeakBUSINESS STRENGTHBUSINESS STRENGTH

1.001.002.332.333.673.675.005.00

Invest/growInvest/grow Selectivity/earningsSelectivity/earnings Harvest/divestHarvest/divestprince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 28/43

Sales

Sales

10105500

Time (yearsTime (years)

The Strategic-Planning GapThe Strategic-Planning Gap

Desiredsales

Desiredsales

Integrative growth

Intensive growth

CurrentportfolioCurrentportfolio

Strategic-Strategic-

planningplanninggapgap

DiversificationDiversification growthgrowth

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 29/43

Strategies Suggested by Ansoff’s

Product-Market Expansion Grid

Strategies Suggested by Ansoff’s

Product-Market Expansion Grid

®Market penetrationMarket penetration

®Market developmentMarket development

®Product developmentProduct development

®DiversificationDiversification

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 30/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 31/43

Strategic Formulation

Porter’s Generic Strategies

Strategic Formulation

Porter’s Generic Strategies

®Overall Cost leadershipOverall Cost leadership

®DifferentiationDifferentiation

® FocusFocus

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 32/43

Developing the People’s Car 

‘TATA Nano’

Developing the People’s Car 

‘TATA Nano’

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 33/43

Figure 2.7 The Business Unit

Strategic Planning Process

Figure 2.7 The Business Unit

Strategic Planning Process

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 34/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 35/43

Market Opportunity Analysis (MOA)Market Opportunity Analysis (MOA)

® Can the benefits involved in the opportunityCan the benefits involved in the opportunity

be articulated convincingly to a defined targetbe articulated convincingly to a defined target

market?market?® Can the target market be located andCan the target market be located and

reached with cost-effective media and tradereached with cost-effective media and trade

channels?channels?

® Does the company possess or have accessDoes the company possess or have access

to the critical capabilities and resourcesto the critical capabilities and resources

needed to deliver the customer benefits?needed to deliver the customer benefits?

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 36/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 37/43

FedEx added Sunday

deliveries

based on customer requests and

market demand

FedExFedEx

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 38/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 39/43

Porter’s Generic StrategiesPorter’s Generic Strategies

Overall Cost Leadership

Differentiation

Focus

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 40/43

The McKinsey 7-S FrameworkThe McKinsey 7-S Framework

SkillsSkills

SharedvaluesSharedvalues

Staff Staff 

StyleStyle

StrategyStrategy

StructureStructure

SystemsSystems

prince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 41/43

The Marketing PlanThe Marketing Plan

Executive Summary & Table of Contents

Current Marketing Situation

Opportunity & Issue Analysis

Objectives

Marketing Strategy

Action Programs

Projected Profit-and-loss

Controlsprince dudhatra-9724949948

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 42/43

8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948

http://slidepdf.com/reader/full/developing-marketing-strategies-and-plans-prince-dudhatra-9724949948 43/43