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Transcript of Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948
8/7/2019 Developing Marketing Strategies and Plans-Prince Dudhatra-9724949948
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Chapter 02Chapter 02
Developing Marketing StrategiesDeveloping Marketing Strategies
And PlansAnd Plans
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Siemens AG has grown through new
product innovation and strategic
acquisitions
Siemens AG has grown through new
product innovation and strategic
acquisitions
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What is the Value Chain?What is the Value Chain?
TheThe value chainvalue chain is a tool for identifyingis a tool for identifying
ways to create more customer valueways to create more customer value
because every firm is a synthesis of because every firm is a synthesis of primary and support activitiesprimary and support activities
performed to design, produce, market,performed to design, produce, market,
deliver, and support its product.deliver, and support its product.
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®STP ------value positioningSTP ------value positioning
®Provide the valueProvide the value
®Communicate the valueCommunicate the value
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Three V’s Approach to
Marketing
Three V’s Approach to
Marketing
Define the value segmentDefine the value segment
Define the value propositionDefine the value proposition
Define the value network Define the value network
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Marg
in
M a
r g i n
The Generic Value ChainThe Generic Value Chain
Primary Activities
Su
pp
ort
Act
ivities
Procurement
Serv-ice
Technology Development
Human resource management
Firm infrastructure
Inbound
Logistics
Opera-
tions
Out-bound
Logistics
Market-
ing
and
sales
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A Holistic Marketing
Orientation and Customer
Value
A Holistic Marketing
Orientation and Customer
Value
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What is Holistic Marketing?What is Holistic Marketing?
Holistic marketingHolistic marketing sees itself assees itself as
integrating the value exploration,integrating the value exploration,
value creation, and value deliveryvalue creation, and value delivery
activities with the purpose of buildingactivities with the purpose of building
long-term, mutually satisfyinglong-term, mutually satisfying
relationships and coprosperity amongrelationships and coprosperity among
key stakeholders.key stakeholders.
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Core CompetencyCore Competency
®WHAT IS IT?
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Characteristics of Core CompetenciesCharacteristics of Core Competencies
®A source of competitive advantageA source of competitive advantage
®Applications in a wide variety of marketsApplications in a wide variety of markets
®
Difficult to imitateDifficult to imitate
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What is a Marketing Plan?What is a Marketing Plan?
AA marketing planmarketing plan is the centralis the central
instrument for directing andinstrument for directing and
coordinating the marketing effort.coordinating the marketing effort.
It operates at aIt operates at a
strategic and tactical level.strategic and tactical level.
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Levels of a Marketing PlanLevels of a Marketing Plan
® StrategicStrategic® Target marketingTarget marketing
decisionsdecisions
® Value propositionValue proposition
® Analysis of Analysis of
marketingmarketing
opportunitiesopportunities
® TacticalTactical® Product featuresProduct features
®
PromotionPromotion® MerchandisingMerchandising
® PricingPricing
® Sales channelsSales channels
® ServiceService
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Good Mission StatementsGood Mission Statements
Focus on limited number of goalsFocus on limited number of goals
Stress major policies and valuesStress major policies and values
Define major competitive spheresDefine major competitive spheres
Take a long-term viewTake a long-term view
Short, memorable, meaningfulShort, memorable, meaningful
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Major Competitive SpheresMajor Competitive Spheres
Industry
Products
Market
segment
Geographical
Competence
Vertical
channels
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Corporate Headquarters
Planning
Corporate Headquarters
Planning
®Define the corporate missionDefine the corporate mission
®Establish strategic business unitsEstablish strategic business units
(SBUs)(SBUs)
®Assign resources to SBUsAssign resources to SBUs
®Plan new business, downsize older Plan new business, downsize older
businessesbusinesses
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Strategic-Planning, Implementation,
and Control Process
Strategic-Planning, Implementation,
and Control Process
Measuringresults
Diagnosingresults
Takingcorrective
action
ImplementationImplementationPlanningPlanning
Corporate
planning
Divisionplanning
Businessplanning
Productplanning
Organizing
Implementing
ControlControl
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BioconBiocon
“To be an integrated biotechnology enterpriseof global distinction.”
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eBayeBay
“We help people trade anything on earth.
We will continue to enhance the onlinetrading experiences of all—collectors,
dealers, small businesses, unique item
seekers, bargain hunters, opportunity
sellers, and browsers.”
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Table 2.3Product Orientation vs. Market Orientation
Table 2.3Product Orientation vs. Market Orientation
Company Product Market
Xerox We make copyingequipment
We improve officeproductivity
ColumbiaPictures
We make movies We entertain people
Encyclopedia
Britannica
We sell encyclopedias We distribute
information
Carrier We make air conditionersand furnaces
We provide climatecontrol inside homes
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Characteristics of SBUsCharacteristics of SBUs
® It is a single business or collection of It is a single business or collection of
related businessesrelated businesses
® It has its own set of competitorsIt has its own set of competitors
® It has a leader responsible for strategicIt has a leader responsible for strategic
planning and profitabilityplanning and profitability
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The Boston Consulting Group’s
Growth-Share Matrix
The Boston Consulting Group’s
Growth-Share Matrix
20%-20%-
18%-18%-
16%-16%-
14%-14%-12%-12%-
10%-10%-
8%-8%-
6%-6%-4%-4%-
2%-2%-
00Marke
tG
row
th
Rate
3
?
Question marks
? ? ?
2
1
Cash cow
6
Dogs
8
710x 4x 2x 1.5x 1x10x 4x 2x 1.5x 1x
Relative Market Share.5x .4x .3x .2x .1x.5x .4x .3x .2x .1x
Stars
5
4
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Market Attractiveness: Competitive-
Position Portfolio Classification
Market Attractiveness: Competitive-
Position Portfolio Classification
MARKETA
TTR
ACTIVE
NE
SS
MARKETA
TTR
ACTIVE
NE
SS
5.005.00
3.673.67
2.332.33
1.001.00Low
Low
Mediu
m
Medium
High
High
Relief valve
Flexiblediaphragms
Fuelpumps
Aerospacefittings
Clutches
Hydraulicpumps
Joints
StrongStrong MediumMedium WeakWeakBUSINESS STRENGTHBUSINESS STRENGTH
1.001.002.332.333.673.675.005.00
Invest/growInvest/grow Selectivity/earningsSelectivity/earnings Harvest/divestHarvest/divestprince dudhatra-9724949948
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Sales
Sales
10105500
Time (yearsTime (years)
The Strategic-Planning GapThe Strategic-Planning Gap
Desiredsales
Desiredsales
Integrative growth
Intensive growth
CurrentportfolioCurrentportfolio
Strategic-Strategic-
planningplanninggapgap
DiversificationDiversification growthgrowth
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Strategies Suggested by Ansoff’s
Product-Market Expansion Grid
Strategies Suggested by Ansoff’s
Product-Market Expansion Grid
®Market penetrationMarket penetration
®Market developmentMarket development
®Product developmentProduct development
®DiversificationDiversification
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Strategic Formulation
Porter’s Generic Strategies
Strategic Formulation
Porter’s Generic Strategies
®Overall Cost leadershipOverall Cost leadership
®DifferentiationDifferentiation
® FocusFocus
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Developing the People’s Car
‘TATA Nano’
Developing the People’s Car
‘TATA Nano’
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Figure 2.7 The Business Unit
Strategic Planning Process
Figure 2.7 The Business Unit
Strategic Planning Process
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Market Opportunity Analysis (MOA)Market Opportunity Analysis (MOA)
® Can the benefits involved in the opportunityCan the benefits involved in the opportunity
be articulated convincingly to a defined targetbe articulated convincingly to a defined target
market?market?® Can the target market be located andCan the target market be located and
reached with cost-effective media and tradereached with cost-effective media and trade
channels?channels?
® Does the company possess or have accessDoes the company possess or have access
to the critical capabilities and resourcesto the critical capabilities and resources
needed to deliver the customer benefits?needed to deliver the customer benefits?
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FedEx added Sunday
deliveries
based on customer requests and
market demand
FedExFedEx
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Porter’s Generic StrategiesPorter’s Generic Strategies
Overall Cost Leadership
Differentiation
Focus
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The McKinsey 7-S FrameworkThe McKinsey 7-S Framework
SkillsSkills
SharedvaluesSharedvalues
Staff Staff
StyleStyle
StrategyStrategy
StructureStructure
SystemsSystems
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The Marketing PlanThe Marketing Plan
Executive Summary & Table of Contents
Current Marketing Situation
Opportunity & Issue Analysis
Objectives
Marketing Strategy
Action Programs
Projected Profit-and-loss
Controlsprince dudhatra-9724949948
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