Developing Lean Supply Chain Problem Solvers - … · Developing Lean Supply Chain Problem Solvers...
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1 Developing Lean Supply Chain Problem Solvers with Robert Martichenko CEO, LeanCor www.scl.gatech.edu/blscps Download this presentation at www.scl.gatech.edu/webinarpdf Lean Supply Chain Professional Series September 17-19, 2013 | Georgia Tech Campus (Atlanta, GA) Building the Lean Supply Chain Problem Solver www.scl.gatech.edu/LEAN &
Transcript of Developing Lean Supply Chain Problem Solvers - … · Developing Lean Supply Chain Problem Solvers...
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Developing Lean Supply Chain Problem Solvers with Robert Martichenko CEO, LeanCor
www.scl.gatech.edu/blscps
Download this presentation at www.scl.gatech.edu/webinarpdf
Lean Supply Chain Professional Series
September 17-19, 2013 | Georgia Tech Campus (Atlanta, GA) Building the Lean Supply Chain Problem Solver
www.scl.gatech.edu/LEAN &
©LeanCor 2008 2
The Lean Enterprise System
PDCA
Long Term Thinking
Creating Customer Value
The Purpose
Th
e
Peo
ple
Learning Organization
Change Agent
“Go See”
Problem Solver
Systems Thinker
Responsibility & Results
Students & Teacher
Standardization
Stability
Flow - JIT
Quality at the Source
Waste Elimination
Customer Focus
Th
e P
roce
ss
Respect For Humanity
©LeanCor 2008 3
Lean Thinking - Fundamentals Articulate Your Purpose and Customer Value Proposition
Build the Learning Organization
Show Respect for People
Show Respect for Processes- Stability, Standardization, Quality at the Source
Make Problems Visible - Solve Problems in Real Time
Eliminate All Waste- Do Only Those Things That Add Value to the Customer
Think Long Term as Well as Short Term
Continuously Improve: Get Better Every Day
Teach the Power of Process Review and use a simple and standard problem
solving model
©LeanCor 2008 4
The Problem Solver
What does this even mean ?
What is a problem ?
What are different types of problems ?
What is a solver ?
©LeanCor 2008 5
Problem Solving and Process
What we need to recognize is that
most problems are associated with
processes.
Therefore, the Lean Problem Solver
needs to be a process thinker.
©LeanCor 2008 6
What is a process?
Application Question
©LeanCor 2008 7
Brilliant Processes
Process Elements
Supplier
Input
Procedure
Timing
Output
Measure
Customer
If it’s all about processes, we should know what a process is:
Process: a systematic series of actions directed to some end.
Y = f(x) Business is about taking inputs and transforming them into outputs that our customer will see value in. How well we do this determines how well our organization performs.
©LeanCor 2008 8
Second Law of Thermodynamics
In a system, a process that occurs will tend to increase the total entropy of the universe.
Second law of thermodynamics
System: A group of interacting, interrelated, or interdependent elements forming a complex whole.
Entropy: A measure of the disorder or randomness in a closed system
What does this have to do with Problem Solving ?
©LeanCor 2008
Why is it critical to have formal problem solving models ?
Application Question
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©LeanCor 2008 10
ORLOE Problem Solving Model Do the Work & Identify the Problem
Plan & perform the work.Identify gap between plan vs. actual condition.
Define the Problem
Document & validate current state.Develop a clearly defined problem statement.
Determine Root Cause
Identify all possible causes to the problem.Isolate critical few root causes to the problem.
Identify Solutions
Develop solutions that address the root causes to the problem.Ensure the solutions support the entire value-stream.
Implement & Sustain the Solution
Communicate, train, and Implement the solution.Measure and monitor the impact of the solution.
Learn
Op
tim
ize
Execu
teO
pera
teR
evie
w
©LeanCor 2008
Why Problem Solve?
Waste
Incidental Work
Value Added Work
Value Added Work
Waste
Incidental Work
Growth
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©LeanCor 2008
Growth Through Continuous Improvement
CI Results
Waste
Incidental Work
Value Added Work
Waste
Incidental Work
Value Added Work
Apply CI Process
Additional Value Add
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©LeanCor 2008 13
Reinforcing the Learning Organization
Learning Organization
Problem-Solving Organization
Makes Problems Visible
Lowers the Water Level
Natural Teamwork Created
Organizational Learning Occurs
©LeanCor 2008 14
Lean Organizations Think Differently
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GeorgiaTechSCL
Georgia Tech Supply Chain & Logistics Institute
@GTSCL
www.scl.gatech.edu/blscps
Lean Supply Chain Professional Series
September 17-19, 2013 | Georgia Tech Campus (Atlanta, GA) Building the Lean Supply Chain Problem Solver
www.scl.gatech.edu/LEAN
www.scl.gatech.edu/blscpro October 15-17, 2013 | Georgia Tech Campus (Atlanta, GA) Building the Lean Supply Chain Professional
www.scl.gatech.edu/blsclead November 5-7, 2013 | Georgia Tech Campus (Atlanta, GA) Building the Lean Supply Chain Leader
http://www.youtube.com/gtscl
