Developing knowledge transfer programs to result in retention

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Poh S. Lim Principal Consultant Minuteman Resources

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Transcript of Developing knowledge transfer programs to result in retention

Page 1: Developing knowledge transfer programs to result in retention

Poh S. Lim

Principal Consultant

Minuteman Resources

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ContentsExamining critical knowledge

Identifying whether knowledge is at risk of being lost

Developing a process for transferring knowledge

Implementing and increasing engagement, productivity and work quality

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What is ‘Critical

Knowledge’?

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Operations

Supply chain

AdministrativeProcesses

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Consider the following:

The world is dynamic, not static

A corporation may be a leader today and bankrupt the next

Corporations are in a competitive

environment, vying for leadership in the

marketplace

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What then is the ‘X’ factor of an organization?

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Inherent AdaptableForward-looking

Open Engaging Inspiring

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Poor leadership (lost direction)

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Culture

Shared values and assumptions

Encoded within the organization

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Everybody in the organization is a participant and is

valued

Employee Engagement

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Knowledgeshared

Productivity

Innovation

Work quality

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For more queries:Contact: Mr. Poh S. Lim

Principal Consultant/DirectorMinuteman Resources

HP: (+65) 96171577Website: www.minutemanresources.com


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