Developing Global Competence
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Transcript of Developing Global Competence
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Developing Global Competence
Dr Barbara Gibson@Barb_G
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The World of Global Business
has Changed
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• Operating internationally within first 3 years
• Rapid expansion• Higher risk• Multi-cultural top teams• IC competency needed at
top
Born Globals
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Millennial Globals
• Larger, mature companies• Began going global in 21st century
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Companies looking for international
experienceat all levels
• Proxy for intercultural competence
• Evidence that international experience of top team impacts success*
*Sambharya, 1996; Daily et al, 2000; Carpenter & Fredrickson, 2001; Reuber & Fischer, 1997; Magnusson & Boggs, 2006; Hutzschenreuter & Horstkotte, 2012
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5 Key Intercultural Competencies
for Global Communicators
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Cultural Self-Awareness
• An awareness of one’s own cultural influences, tendencies and biases, and awareness of how one’s own culture may be perceived by members of a different culture.
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Cultural Sensory Perception
• The ability to recognize when cultural differences are in play, utilizing a range of senses to spot verbal and non-verbal cues which may differ greatly from those of one’s own culture.
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Open-mindedness
• The ability to suspend judgement based on one’s own cultural biases and accept that other ways of thinking and behaving may be just as valid.
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Global Perspective
• Viewing the business from a transnational perspective, rather than as “domestic first, rest-of-world second.”
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Adaptability
• The ability to change one’s behaviour, communication style or business strategy as needed to fit the circumstances.
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Strategy
Success
Failure
Lear
ning
&
Insi
ghts
Adapt
Repeat Repeat Repeat
Continue
AbandonAvoid
Try new strategyIn
terc
ultu
ral
Com
pete
ncie
s
Response to Failure
Conceptual Framework
© Barbara Gibson 2011
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Developing Competencies• Living/working abroad*• Mentoring/Coaching• Multi-cultural relationships/friendships• Foreign travel• Working in culturally diverse team
* But avoid the “expat bubble”
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Barbara Gibson, PhDMobile +44 (0) 7833 788252
Email: [email protected]: http://www.linkedin.com/in/barbaragibson
Twitter: @barb_g
To Read the Full Report:http://bbktheses.da.ulcc.ac.uk/64/