Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.
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Transcript of Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.
![Page 1: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/1.jpg)
Developing Business/Professional Relationships
PROFITT Soft Skills Curriculum Module 13Lesson B
![Page 2: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/2.jpg)
2
What do you pack to pursue a professional relationship and what
do you leave behind?
![Page 3: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/3.jpg)
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What does it take to create productive professional working
relationships?
![Page 4: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/4.jpg)
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What does it mean to understand the culture of the customer you
are serving?
![Page 5: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/5.jpg)
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What are the critical features of a well-developed relationship?
![Page 6: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/6.jpg)
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How do you find out about the business customer?
![Page 7: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/7.jpg)
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What are your best attributes that you can use to create solid relationships?
![Page 8: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/8.jpg)
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What Core Principles do you want to establish as anchors to building your relationships and customer
service strategy?
![Page 9: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/9.jpg)
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Strategy for Building Professional Relationships
• Assess
• Plan
• Implement
• Evaluate
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Relationship Mind Mapping
RelationshipsCustomer Service
Way of Knowing
Way of Relating
Way of Being
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Thinking & Development Time• Create a relationship networking mind map
City
Public Services
Private Services
Personal Services
School
Los Angeles
East side
Services for the Blind
Human Services
Voc Rehab
Restaurant
Working Person
Family
High school
CollegeC Tec School
B University
A College
Relationships
Student
![Page 12: Developing Business/Professional Relationships PROFITT Soft Skills Curriculum Module 13 Lesson B.](https://reader035.fdocuments.net/reader035/viewer/2022062314/56649db25503460f94aa1780/html5/thumbnails/12.jpg)
Handouts 13.B.1 - 13.B.6 12
Personal Development & Practice Time
• Practice introductions • Practice small talk