Developing an Anaplan roadmap beyond P&L planning: Red Robin’s Anaplan journey through Finance and...
Transcript of Developing an Anaplan roadmap beyond P&L planning: Red Robin’s Anaplan journey through Finance and...
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Developing an Anaplan Roadmap beyond P&L planning:
Red Robin’s Anaplan journey through Finance and Operations
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Markus LonnquistBusiness Relationship Manager –
Finance & Real Estate
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• Founded in 1969 in Seattle, WA• HQ Greenwood Village, CO• Revenue over $1.2B in 2015• 528 casual dining restaurants• Family focused & adult friendly• Red Robin & Burger Works
Brands
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Project RED2
Driving improved margins & improved guest experience
Goal: Double EBITDA over 5 years
• Seating Utilization• 12+12 Brews
Initiative• To-Go• Burger Works –
Channel Growth• Catering• Hispanic• Order-Ahead• Delivery
evenueR• Supply Chain
Management System
• Service Models• G&A Leverage
xpenseE• Complete BTI
Remodel• Store-Level
Technology• Midsize Unit
Emphasis• Franchise Acquisition• Stock Buy-Backs• Increase Pace of
Growth
Capital eploymentD
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OpportunitiesLot of
manual efforts
Rigid models
Unsupported &
unscalable technology
Improve Restaurant
Perf Visibility
Lack of flexibility
No workflow or approval
process
Empower the
Business
Limited collaboratio
n
No ability to quickly create
“what-if”
Scorecard is not action-oriented
Lots of disparate
data sources
Link summary to
detailsActionable
Insights
Cannot create
alternate hierarchies
Change Managemen
t
No ability to do top-
downs and bottoms-up
planning
Over reliance &
use of Excel
Connect financial plans to
operational plans
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Key Criteria:• Stakeholder participation• Proof of Concept for End-Users• Data Issues: Speed vs. Perfection• Time to Value
2014 Evaluation Approach -IT partnership with Business
Our journey with Anaplan
1. Operational Scorecard – Bonus Impacting 13 vs 52 Key Metrics – COGS, Labor, Sales,
Guest Voice Improved Visibility -> Improved
Accuracy Daily & Weekly Data Feeds
2.Restaurant Budget & P&L Improved Financial Management Improved Visibility
Use Cases
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KEY LEARNINGS 1. Data
• Aha Moments and Catalyst for New Initiatives, Structure and Governance
2. Stakeholder Participation• Part of design, development
and testing• Change Management
3. Early Adopter • Partnerships key to our success• Project Management and
Implementation Templates
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Future use case opportunities
Pricing & margin Data HUB
Workforce comp & benefits
New menu item pricing
Promotional campaigns Supply chain
New restaurant openings
RMA
Sales forecasting COE
Labor & capacity planning
Knowledge expansion
evenueR xpenseE Capital eploymentD
Q A