Developing a platform approach in denmark v2
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Developing a Platform Approach in Denmark 1/99
Developing a Platform Approach in Denmark
Niels Tvilling Larsen
The FLX ProcessFlexDanmark
Developing a Platform Approach in Denmark 2/99
Developing a Platform Approach in Denmark 3/99
Trips and cost in Flexdanmarks system
Developing a Platform Approach in Denmark 4/99
The Flex Concept
● FlexDanmark combines different trips from manydifferent authorities, illustrated by the ”bricks” below
● But citizens and their needs are not uniform – they have different service needs and other requirements.
Rehabilitation General Health Flex
Developing a Platform Approach in Denmark 5/99
The Flex Concept
● Each trip is described with all of its needs, requirementsand flexibility (or lack thereof).
● Authorities are able to adjust the flexibility (i.e. the time or service) which will increase or decreaseutilization.
General Health General HealthGeneral Health
Developing a Platform Approach in Denmark 6/99
The Flex Concept
● Comparing the flex concept to the classic game of ”TETRIS”, then becomes a way of explainingFlexDanmark and its core system’s function of planning and optimization.
● The goal of the game is to create complete lines of ”bricks” without any gaps, which in this analogymeans an optimized planning with least wastedtime.
Combined & Optimized Utilization
Developing a Platform Approach in Denmark 7/99
The Flex Concept
● The goal of the game is to create complete lines of ”bricks” without any gaps, which in this analogymeans an optimized planning without wasted time.
● The core system also identifies and books a resource which fits the requirements to execute the plan.
Identified Resource (Vehicle) is Booked
Developing a Platform Approach in Denmark 8/99
The Flex Concept
● During the day of execution, future trips arecontinously optimized to ensure a minimum of ”gaps” in the planning.
Completed tripsCurrent trips
Future trips
Developing a Platform Approach in Denmark 9/99
The Flex Concept
● When all trips for a given day has been completed, the core system also calculates the cost for eachauthority on a per citizen level.
Cost Allocation
Developing a Platform Approach in Denmark 10/99
Flex Process
RE
QU
ES
TE
D
TR
IP
Describe ”trip” from A to B with time and service
restraints
Determine eligibility and describe the
”citizen”
CO
MP
LE
TE
D
TR
IP
PI
CK
UP
Traffic Control & Contract
Management
Resource cost optimization
Evaluation Booking Optimization Execution Accounting Reporting
Quality Assurance &
Follow-up
Cost Allocation & Invoicing / Payments
Developing a Platform Approach in Denmark 11/99
Standards (XML)
Global Route Optimization
Cost Allocation
Business IntelligenceReport & KPI
Bas
ic in
form
atio
n a
nd
ap
plic
atio
n
Bes
tille
de
kon
kret
e re
jser
, med
fo
rud
sætn
inge
r
Re
jseL
ink
(SU
TI I
nte
rfac
e)
CONTINOUSLY/DAILY/REAL-TIME
Invoice / Payment Distribution
Traffic Control
Vehicle Dispatch Communication
Evaluation Booking Optimization Execution Accounting Reporting
GrantDescription
OrderRequisition
Trip CompletedTrip
SettledTrip
Centralizedbooking
Decentral bestilling /
Selvbetjening
Ad hocbestilling
ObjectiveEvaluation
SubjectiveEvaluation
Ad hocEvaluation
Covered by the SUTI standard
Developing a Platform Approach in Denmark 12/99
Organization Layers
FlexDanmark
NT Movia Midttrafik + Sydtrafik + FynBus
Re
gio
n N
ord
jylla
nd
Re
gio
n S
jælla
nd
Re
gio
n S
ydd
anm
ark
Re
gio
n M
idt
Aal
bo
rg M
un
icip
alit
y+
oth
er
mu
nic
ipal
itie
ss
Re
gio
n H
ove
dst
aden
Mu
nic
ipal
itie
s
Od
en
se M
un
icip
alit
y+
oth
er
mu
nic
ipal
itie
s
Skiv
e M
un
icip
alit
y+
oth
er
mu
nic
ipal
itie
s
Departments & Institutions
Regions & Municipalities
PTO
System
Developing a Platform Approach in Denmark 13/99
Booking Execution AccountingEvaluation ReportingOptimization
School
Developing a Platform Approach in Denmark 14/99
Booking Execution AccountingEvaluation ReportingPlanning
Integration LayerIntegration Platform
CONCLUSION:There is a need for a standardized and
singular integration point for accessingFlexDanmark’s core system
Municipal 3
Developing a Platform Approach in Denmark 15/99
Why the Mixing?
● Why do we mix the scheduled transport with the individual variable transportation?
+ =
ScheduledTransport Utilization
Individual VariableTransport Utilization
CombinedTransport Utilization
Developing a Platform Approach in Denmark 16/99
● The PTOs buys resources (taxies and busses) from external private companies, and, combined with all the planned trips – generated through different remote online ordering modules used by a number of authorities – will optimize the utilization of that capacity (using a real-time planning engine).
New Basic Principle
Developing a Platform Approach in Denmark 17/99
Supply & Demand
Evaluation
Booking
Resource Optimization
Vehicle Execution
Accounting
Reporting
Requirement Prognosis
Procurement
Resource Description
Vehicle Management
Accounting
Reporting
TripsResources
Contractors
PTOs Municipalities
Inst./Dept.
Developing a Platform Approach in Denmark 18/99
Fixed Market Vehicles
KPI / BI
Service Management
Contract ManagementTen
der
fro
m C
on
trac
tors
RequirementPrognosis
ProcurementRessource
DescriptionVehicle
ManagementAccounting Reporting
Recurring Trips
Garanteed Trips
Variable Trips Co
mb
ined
Res
sou
rce
Pro
gno
sis
Eval
uat
ion
of
Ten
der
s
Spot Market Vehicles
Co
rre
ctio
ns
Bas
is o
f P
aym
ent
ProcurementMaterial
Contract Data Inputin Optimization Engine
Order Payment
PTO Core Business ProcessPTO & Municipal ProcessContractor Process
Supply
Developing a Platform Approach in Denmark 19/99
We’re creating a platform
●We’re creating a platform that can receive orders from many different sources, and which supports planning with multiple optimization logics and modules.
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Developing a Platform Approach in Denmark 20/99
FlexTrip
Travelplanfor public transport
Basic platform
Taxi
Bus
Train
FLX Platform
Channels of demand Types of transport
Blue is in operation Green is approved, Yellow is on the way but needs clarification
ExternalSystems
Customer System
Web Portal booking
Call Center booking
FlexTravel
Car sharing
Airplane