Developing a platform approach in denmark v2

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Developing a Platform Approach in Denmark 1/99 Developing a Platform Approach in Denmark Niels Tvilling Larsen The FLX Process FlexDanmark

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Page 1: Developing a platform approach in denmark v2

Developing a Platform Approach in Denmark 1/99

Developing a Platform Approach in Denmark

Niels Tvilling Larsen

The FLX ProcessFlexDanmark

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Developing a Platform Approach in Denmark 2/99

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Trips and cost in Flexdanmarks system

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The Flex Concept

● FlexDanmark combines different trips from manydifferent authorities, illustrated by the ”bricks” below

● But citizens and their needs are not uniform – they have different service needs and other requirements.

Rehabilitation General Health Flex

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The Flex Concept

● Each trip is described with all of its needs, requirementsand flexibility (or lack thereof).

● Authorities are able to adjust the flexibility (i.e. the time or service) which will increase or decreaseutilization.

General Health General HealthGeneral Health

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The Flex Concept

● Comparing the flex concept to the classic game of ”TETRIS”, then becomes a way of explainingFlexDanmark and its core system’s function of planning and optimization.

● The goal of the game is to create complete lines of ”bricks” without any gaps, which in this analogymeans an optimized planning with least wastedtime.

Combined & Optimized Utilization

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The Flex Concept

● The goal of the game is to create complete lines of ”bricks” without any gaps, which in this analogymeans an optimized planning without wasted time.

● The core system also identifies and books a resource which fits the requirements to execute the plan.

Identified Resource (Vehicle) is Booked

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The Flex Concept

● During the day of execution, future trips arecontinously optimized to ensure a minimum of ”gaps” in the planning.

Completed tripsCurrent trips

Future trips

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The Flex Concept

● When all trips for a given day has been completed, the core system also calculates the cost for eachauthority on a per citizen level.

Cost Allocation

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Flex Process

RE

QU

ES

TE

D

TR

IP

Describe ”trip” from A to B with time and service

restraints

Determine eligibility and describe the

”citizen”

CO

MP

LE

TE

D

TR

IP

PI

CK

UP

Traffic Control & Contract

Management

Resource cost optimization

Evaluation Booking Optimization Execution Accounting Reporting

Quality Assurance &

Follow-up

Cost Allocation & Invoicing / Payments

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Standards (XML)

Global Route Optimization

Cost Allocation

Business IntelligenceReport & KPI

Bas

ic in

form

atio

n a

nd

ap

plic

atio

n

Bes

tille

de

kon

kret

e re

jser

, med

fo

rud

sætn

inge

r

Re

jseL

ink

(SU

TI I

nte

rfac

e)

CONTINOUSLY/DAILY/REAL-TIME

Invoice / Payment Distribution

Traffic Control

Vehicle Dispatch Communication

Evaluation Booking Optimization Execution Accounting Reporting

GrantDescription

OrderRequisition

Trip CompletedTrip

SettledTrip

Centralizedbooking

Decentral bestilling /

Selvbetjening

Ad hocbestilling

ObjectiveEvaluation

SubjectiveEvaluation

Ad hocEvaluation

Covered by the SUTI standard

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Organization Layers

FlexDanmark

NT Movia Midttrafik + Sydtrafik + FynBus

Re

gio

n N

ord

jylla

nd

Re

gio

n S

jælla

nd

Re

gio

n S

ydd

anm

ark

Re

gio

n M

idt

Aal

bo

rg M

un

icip

alit

y+

oth

er

mu

nic

ipal

itie

ss

Re

gio

n H

ove

dst

aden

Mu

nic

ipal

itie

s

Od

en

se M

un

icip

alit

y+

oth

er

mu

nic

ipal

itie

s

Skiv

e M

un

icip

alit

y+

oth

er

mu

nic

ipal

itie

s

Departments & Institutions

Regions & Municipalities

PTO

System

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Booking Execution AccountingEvaluation ReportingOptimization

School

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Booking Execution AccountingEvaluation ReportingPlanning

Integration LayerIntegration Platform

CONCLUSION:There is a need for a standardized and

singular integration point for accessingFlexDanmark’s core system

Municipal 3

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Why the Mixing?

● Why do we mix the scheduled transport with the individual variable transportation?

+ =

ScheduledTransport Utilization

Individual VariableTransport Utilization

CombinedTransport Utilization

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● The PTOs buys resources (taxies and busses) from external private companies, and, combined with all the planned trips – generated through different remote online ordering modules used by a number of authorities – will optimize the utilization of that capacity (using a real-time planning engine).

New Basic Principle

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Supply & Demand

Evaluation

Booking

Resource Optimization

Vehicle Execution

Accounting

Reporting

Requirement Prognosis

Procurement

Resource Description

Vehicle Management

Accounting

Reporting

TripsResources

Contractors

PTOs Municipalities

Inst./Dept.

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Fixed Market Vehicles

KPI / BI

Service Management

Contract ManagementTen

der

fro

m C

on

trac

tors

RequirementPrognosis

ProcurementRessource

DescriptionVehicle

ManagementAccounting Reporting

Recurring Trips

Garanteed Trips

Variable Trips Co

mb

ined

Res

sou

rce

Pro

gno

sis

Eval

uat

ion

of

Ten

der

s

Spot Market Vehicles

Co

rre

ctio

ns

Bas

is o

f P

aym

ent

ProcurementMaterial

Contract Data Inputin Optimization Engine

Order Payment

PTO Core Business ProcessPTO & Municipal ProcessContractor Process

Supply

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We’re creating a platform

●We’re creating a platform that can receive orders from many different sources, and which supports planning with multiple optimization logics and modules.

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FlexTrip

Travelplanfor public transport

Basic platform

Taxi

Bus

Train

FLX Platform

Channels of demand Types of transport

Blue is in operation Green is approved, Yellow is on the way but needs clarification

ExternalSystems

Customer System

Web Portal booking

Call Center booking

FlexTravel

Car sharing

Airplane