Developing a Disability-Inclusive Travel Risk Management Plan
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Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017 Who employs staff with a disability? Do they travel? Developing a Disability-Inclusive Travel Risk Management Plan A critical part of Duty of Care Tom van Herwijnen Health, Safety & Security Manager
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Transcript of Developing a Disability-Inclusive Travel Risk Management Plan
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Who employs staff with a disability? Do they travel?
Developing a Disability-Inclusive Travel Risk Management PlanA critical part of Duty of Care
Tom van HerwijnenHealth, Safety & Security Manager
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Speaker introduction
• Field, regional and HQ.• Development Economist• Lived and worked in Asia. • Travelled as an individual and lived with my family in Afghanistan• High risk experience• Build HS&S framework with a DI
core• Share real life challenges.• Aim and passion:
• Safeguard Aidworker lives.
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Our mission
CBM is an international Christian development
organisation, committed to improving the quality of life of people with disabilities in the poorest communities of
the world.
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Disability facts
• 1 billion disabled• 150 million children
have a disability• 6.7 million refugees
with a disability.
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Disability - reality
Nigeria has• 26 million PwDs• 50% are 0-24 • Massive challenges in:
• Education• Health• Employment
• Almost no donor funding available for disability
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
CBM’s Work - Disability Inclusive Development
672 Projects
483 Partners
65 Countries
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
CBM Workforce850 staff
Persons with disability:CBM Total: 10 %• Regional Offices: up to 20%• Brussels Office: > 50%
Aim: disability confident organisation
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Building S&S CapacityS&S Training | 2016: 279 participants & 96 briefings Contextualised risks & vulnerabilities + mitigation Not training individual staff with a disability but teams Simulations with disability inclusion
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Disability Specific Security Briefings
1. Pre departure2. De-brief
Perpetual learning
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Cultural perceptions
Security for females with a disability
• Situational awareness• Team work• Last resort: self defence
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Case studyVisual impairment
Checkpoint situation
NGO vehicle with a blind employee on board
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Case studyHearing impairment
• Warehouse attacked
• Deaf staff don’t hear gunshots
NGO warehouse in a conflict zone
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Travel Risk Management - Mobility impairment
Aidworker in a wheelchair goes on trip
Wheelchair is damaged during a flight
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Travel Risk Management - some other examples
A blind traveler’s flight is delayed; further information is on the monitors…
A deaf aidworker is on a flight that is diverted…
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Case study – disability inclusive emergency response
People with disabilities are extra vulnerable: • Can’t hear / see alarm • Can’t run away from a flood• Require devices lost in chaos• Struggle to communicate
• Can’t reach a water point in a camp• Are pushed away in the queue
People are left behind….What can we do about it?
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Embed inclusion into Duty of Care
• Discuss specific needs of staff with a disability.
• Practice and adapt to changing circumstances
• Train teams, not individuals • Discuss needs with travel agents and
insurance companies
Highly motivated staffLow staff turnover
Nothing about us without us
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Available resources
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Duty of Care Award – CBM Highly commended
International SOS Duty of Care Awards 2016
Opportunity for INGOs to share experience
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Global insecurity trend
Quote Feb. 2017 Int’l Crisis Group
• It is difficult to think of a time in recent history with so many destabilising factors.
NGOs face this reality while we struggle to guarantee programme continuity while also safeguarding our staff.
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Ten ‘lessons’ setting up a Security Management System
1 Leadership commitment
DoC / S&S = strategic risk, massive impact
2 Staff ownership No hindrance but programme enabler
3 Focus: avoid incidents
Invest: Crisis Management
4 Embed in Risk Management
Media, cyber, legal, financial, reputational…
5 Set achievable minimum standards
Allow country specific adaptations
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Ten ‘lessons’ setting up a Security Management System
6 Mandatory Staff Training
NGO specificNot off-the-shelf
7 Incident / near-miss reporting
Prevent and learn
8 Allow staff time to prepare
Tired staff make mistakes
9 Dedicate staff Field experience10 S&S budget Training, secure
vehicles, hotline
Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Questions & comments
Open to sharing resources
My ‘end of year targets’ ……• Harsh reality• Aidworkers return
home safely
