Detecting and Monitoring: Corruption Across your Operations
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Transcript of Detecting and Monitoring: Corruption Across your Operations
#ACIFCPA
ACI’s FCPA & Anti-Corruption for the Life Sciences Industry
Daniel Garen
SVP & Chief Compliance Officer
Wright Medical Technology, Inc.
Detecting and Monitoring Corruption Across Your Operations: First-Hand Insights on How to Work with Compliance Monitors, and Leverage Your Internal Audit Function, Data Analytics and Metrics
Brent White
Vice President, Internal Audit
Allergan
Joshua Torok
Associate Director, Internal Audit
PPD, LLC
April 28-29, 2014
Sara Vandermark
Analytics Senior Manager
Deloitte Financial Advisory Services LLP
Tweeting about this conference?
#ACIFCPA
Wright Compliance Dashboard Operations Status
Administration
Strategy Status Professional Affairs Status
Review & Monitoring
Annual Report IRO Management Aggregate Spend Transition Planning
Q4 FCST
Q4 ACT
Q1 FCST
Policy Updates 0 0 0
Training Events 0 0 0
Communications 0 0 0
Q4 BUDGET Q4 ACTUAL DIFFERENCE
$0 $0 $0
Departures 0 New Hires 0
Open Headcount 0
6 Month Consultant Needs Change
Proposed New Headcount -
0
10
20
30
40
50
60
2013 2012
Investigations Status
Cases Opened
Cases Closed
Competitor
0 10 20 30 40 50 60
2012Q4
2013Q1
2013Q2
2013Q3
2013Q4 *
Goal
CQRC Draft HCP Training Fully ExecutedOn Track Complete At Risk
* Excludes Early Filing Agreements
0
0
0
0
0
0
#ACIFCPA
Top 5 Q4
1. XXXXX
2. XXXXX
3. XXXXX
4. XXXXX
5. XXXXX
Top 5 Q1
1. XXXXXX
2. XXXXXX
3. XXXXXX
4. XXXXXX
5. XXXXXX
Compliance Strategy
#ACIFCPA
0
50
100
150
200
USA EMEA Intl Japan
Service Neeeds Review Committee Modifications Year To Date
New Events
Tier Changes
Hours Changes
Professional Affairs
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
12Q4 13Q1 13Q2 13Q3 13Q4
Budget
Actuals
Global Consulting Budget vs. Actual ($m)
Global Engagements YTD
Foot & Ankle
Hip & Knee
Biologics
UpperExtremity
0% 50% 100%
WGH
USA
Latin America
Japan
EMEA
Canada
BMTI
Asia / Australia
Completion of Health Care Provider Fee for Service Agreements by Region
Complete
Pending
0 0 0 0 0 0
0 0 0
#ACIFCPA
Review and Monitoring Top 5 Concerns – Q3 1. XXXXX 2. XXXXX 3. XXXXX 4. XXXXX 5. XXXXX
Top 5 Concerns – Q4 1. XXXXX 2. XXXXX 3. XXXXX 4. XXXXX 5. XXXXX 0
5
10
15
20
25
30
35
40
45
50
Quarter 3 October and
November
Quarter 3 October and
November
November
October
Quarter 3
HCP Spend Comparison
Documentation Errors
and Omissions HCP Spend Violations
Question
Number
Top 5 Questions Missed During
Interviews
18 XXXXX
19 XXXXX
14 XXXXX
17 XXXXX
10 XXXXX
0
1
2
3
4
5
6
7
8
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Nu
mb
er o
f In
corre
ct R
esp
on
ses
Question Number
Interview Results
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
#ACIFCPA
Investigations # of Cases 13Q1 13Q2 13Q3 13Q4
EOY
2013
EOY
2012 Issue Type 13Q1 13Q2 13Q3 13Q4
EOY
2013
EOY
2012
Cases Opened 0 0 0 0 0 0 Anti Bribery 0 0 0 0 0 0
Cases Closed 0 0 0 0 0 0 Concern 0 0 0 0 0 0
Competitor 0 0 0 0 0 0
Conflict of
Interest 0 0 0 0 0 0
Falsification of
Documents 0 0 0 0 0 0
Intake Method 13Q1 13Q2 13Q3 13Q4
EOY
2013
EOY
2012
Health Care Fraud
& Abuse 0 0 0 0 0 0
Email 0 0 0 0 0 0 Inquiry 0 0 0 0 0 0
Walk In 0 0 0 0 0 0 Misconduct 0 0 0 0 0 0
Hotline Phone 0 0 0 0 0 0 Theft 0 0 0 0 0 0
Hotline Web 0 0 0 0 0 0 Violation of Policy 0 0 0 0 0 0
Letter/Mail 0 0 0 0 0 0 Other 0 0 0 0 0 0
Phone 0 0 0 0 0 0
Other 0 0 0 0 0 0
Area Involved 13Q1 13Q2 13Q3 13Q4
EOY
2013
EOY
2012
Sales 0 0 0 0 0 0
Management 0 0 0 0 0 0
Other 0 0 0 0 0 0
#ACIFCPA
Corrective and Preventative Action Committee
CAPA Input Sources
0
5
10
15
20
25
Investigations HCP SpendViolation Reports
CIA Items Other
Assigned Action Items
0
10
20
30
40
50
60
70
80
90
Late
Other
Total
Linear (Total)
0 0 0 0 0 0
0 0 0 0 0 0 0 0 0
#ACIFCPA
Administration • Compliance Budget Status:
• Budget
• Actual
• Difference
• Open Headcount: #
• XXXXX
• Transitions: # hires
• Hires: XXXXXX
• Six Month Consultant Needs: Decrease/Increase/Flat
• XXXXXX (decrease)
• XXXXXX (increase)
• XXXXXX (decrease)
• XXXXXX (flat)
• Proposed New Headcount: #
Q1 Q2 Q3 Q4 EOY
$0 $0 $0 $0 $0
$0 $0 $0 $0 $0
$0 $0 $0 $0 $0
#ACIFCPA
#ACIFCPA
Process Walk Throughs
Personnel Interviews
Compliance Culture
Policy Knowledge
Overall Adherence
Detail Testing
Ensures and risk areas are identified and routinely monitored as well as assuring that WMT has policies and procedures
that are in line with Regulatory Guidelines.
Review and Monitoring – Process Focus
#ACIFCPA
Customer Facing / Focus Arrangement
On-going DPA/CIA Processes
Compliance Policy
Compliance Project Activities:
• Sales Force Audits
• Healthcare Provider Spend
• Consultant Contracts
• Healthcare Provider Payments
• Medical Education
• Grants and Charitable Donations
• Tone at the Top
• Ride Alongs
• Compliance Investigations Process
• Transparency & Aggregate Spend
• Sales Force Communication
• Anti Bribery Anti Corruption – FCPA
Review and Monitoring – Project Areas
#ACIFCPA
ACI’s FCPA & Anti-Corruption for the Life Sciences Industry
Daniel Garen
SVP & Chief Compliance Officer
Wright Medical Technology, Inc.
Detecting and Monitoring Corruption Across Your Operations: First-Hand Insights on How to Work with Compliance Monitors, and Leverage Your Internal Audit Function, Data Analytics and Metrics
Brent White
Vice President, Internal Audit
Allergan
Joshua Torok
Associate Director, Internal Audit
PPD, LLC
April 28-29, 2014
Sara Vandermark
Analytics Senior Manager
Deloitte Financial Advisory Services LLP
Tweeting about this conference?
#ACIFCPA
Anomaly detection based on predefined indicators can help isolate risky transactions and entities
High-level view Detailed view
Drill-down to a particular region
For illustrative purposes only
#ACIFCPA
Predictive analytics can help identify trends and improper payments
For illustrative purposes only
In t
ho
usa
nd
s
Vendor payment activity
What-if scenario
Trend Analysis
For illustrative purposes only
#ACIFCPA
Using text analytics to identify anomalous expenses Analyzing large text data sets and grouping it in clusters of strings by similarity can help identify abnormal text strings
In this example, upon quick review of the clusters (each color is one cluster with similar text), a cluster containing “exotic massage” was identified, and set apart for further investigation.
For illustrative purposes only