Citrix PowerPoint Master (Widescreen) April 2007

Desktop Virtualization Overview

www.gtcsystems.com

Opening new branch officesAttracting and retainingnew employeesOutsourcing key IT functionsAcquiring companiesComplex on-site infrastructureLimited workplace flexibilityHard-to-secure distributed assetsMoves, adds, changes take weeksTop CIO prioritiesTop CIO priorities Traditional Desktops cant address

Desktop virtualization is a strategic discussion, one that has the attention and interest at the highest levels in organizations. Both IT leaders and the line of business are investigating desktop virtualization because it can benefit both desktop operations and workforce productivity. Some of the top CIO Priorities include.

Increasing workforce flexibility by empowering users with teleworking programs Leveraging the latest mobile device technologies, such as tablets and smartphones Adapting to business change by ensuring IT can enable new branch expansion, offshoring and M&A initiatives, with higher security and lower costs And Enabling new levels of mobility, security and cost-reduction by re-thinking desktop computing

Todays traditional desktop infrastructure is challenged to address these priorities as it is difficult to secure remote assets, difficult to manage the complexity of on-site infrastructure, and that tying employees to a particular device and network limits their flexibility to work anywhere. Forther, just the cost and time to perform routine moves, adds, and changes can limit the ability for a business to grow and adapt.

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New generation of workers3

Consumerization4

Self-Service5Limited workplace flexibilitySecurity restricts mobility and devicesMoves, adds, changes take daysConstant refresh with limited gainsTraditional DesktopsComplex.Inflexible.Hard to Secure.

Problems with what they are doing today:

Requiring users to work from the office or offering limited remote access, resulted in reduced productivity and higher barriers to finding talent Standardizing endpoint devices to address security and manageability concerns, causing increased end-user frustration about lack of mobilityPhysically shipping PCs and infrastructure to offshore workers, branch offices and new M&As, forcing lengthy delays to key initiatives, resulting potential lost profits, loss of first-mover advantage, etc. Investing resources in continuously updating, patching and refreshing PCs, regularly disrupting users without any perceived benefit6StorageadminPreferencesAppsDesktop OSData

On-demand assembly & delivery

Client hardwareuserPreferencesAppsDesktop OSData

So You just saw some of the amazing things you can do with desktop virtualization, and you might be thinking, wow, thats great, but how do I get there, this sounds really complicated, but at the end of the day, it is a simple concept Separate the layers of the desktop experience

Todays desktop has an Operating system with drivers that locks it to the hardware, then applications reliant on the OS with libraries, then user data and preferences that tie the user to the stack. So once deployed, even with the best managed desktop practices, you have to manage each desktop as a unique object.

So desktop virtualization is based on the idea of separating and abstracting these elementsAnd by isolating them it allows you to store them centrally manage, deliver them through lots of different models and bring them together at run time.

So the payoff here is huge. You get the central management and control, security and agility you always wanted, while uses get the flexiblity and choice in devices and workstyle that they want. its great for IT and its great for users. 7

Desktops & Apps as aService

This enables IT or even a 3rd party service provider to offer desktops as a service on demand to any user in any location on any device. Since the OS and applications no longer have to run on the endpoint, there is no limitation on users endpoint preference (from iPhone to Linux workstation to thin client).8Enable virtual workstylesLeverage the latest mobile devicesRapidly adapt to business changeTransform desktop computingGo Virtual Simpler.Faster.Secure.

XenDesktop Addresses CIO PrioritiesENABLE VIRTUAL WORKSTYLES to increase workforce productivity from anywhereLEVERAGE THE LATEST MOBILE DEVICES to drive innovation throughout the businessADAPT TO BUSINESS CHANGE with fast, flexible desktop delivery for offshoring, M&A, branch expansion and other initiatives TRANSFORM DESKTOP COMPUTING with centralized delivery, management and control

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Desktop Virtualization is more than VDImobile remote office-based contractor task-based What we need is a solution that enables an entire organization to go virtual that means increased flexibility of device, location, network, and more, all optimized for different roles within the organization. All these different roles, from a task based retail worker to an on-the-go executive, have different requirements. In order to go virtual, the solution must be flexible enough to meet these different needs.10Desktop = deviceCorporate PCImage & deployLimited accessFixed costsDesktop = serviceAny type of deviceSelf-service experienceDynamic accessUsage-based costsDevice CentricPeople CentricDesktop Transformation

The desktop revolution is starting today, and we will see the transition through 2010 and 2011. Buying a desktop with a complete stack of software is already becoming an outmoded concept as disintermediating the OS and apps from the physical endpoint is not only possible now but commonplace. Corporations are already offering BYOPC programs which take the user endpoint off the books. Offering a simple method of delivering desktops to any PC, MAC, Linux machine, or thin client takes the maintenance cost out of any companys BYOPC initiative while ensuring full data security at the endpoint. The old way of imaging a PC, shipping to the user and hoping for the best is replaced with a user-pull application storefront along with provisioning a single OS image to any user. PC users are currently tied to the physical endpoint and user experience suffers when they attempt to access corporate computer resources from any other location. Desktop virtualization centralizes all compute resources so that the end user can connect in from anywhere from any device. Finally, the current PC environment requires an up-front investment to cover the user base currently in place and thousands of under utilized PCs drain budget on an ongoing basis for license fees and maintenance costs. Desktop virtualization will allow IT to dial up or dial down the number of desktops instantly while only incurring licensing and infrastructure costs as actual users are added to the network.11I want

Wow!How?Make virtual desktops easier to deploy and integrate ok, how about 10 minutes from configure to compute?

Make them simpler to manage and support ok, how about a configuration console for admins, and an operations console for support extend sys ctr phys to virtual?

Make the user experience like being there. ok, how about vastly faster printing, fully self-service setup, a completely re-designed login experience, faster ?

12Desktop Transformation ModelPhased approach to transformation

Supporting tools, resources & programs Broad industry partnerships

The process, partners, tools and resources that provide a best-practice approach for helping IT accelerate success with desktop transformation.

This is the result of the best minds at Citrix, together with customers and partners, coming out with the best way to implement desktop virtualization

Put simply, the wow is when customers understand what desktop virtualization can do for their business.

The Desktop transformation model is the How

13Use any device, anywhereSuperior user experience and convenienceDeployment model for any use caseAccess any Windows, web, or SaaS appEasy to deploy, grow, and manageXenDesktop

XenDesktop 5 delivers on all these requirements. A good way to talk about these 5 strategic points is to group them them:

The first 2 bullets are about benefits for users: Device flexibility, workplace flexibility Great user experience from any of those devices or locations

The next 2 bullets are about what services IT can deliver to workers: Virtual desktops with FlexCast Any type of app

The final bullet is about the enterprise-proven infrastructure that serves as the foundation for everything.14XenDesktopA revolutionary virtual desktop systemin one enterprise-complete product

With XenDesktop you can transform Windows desktop computing for all user types on all types of devices. Since introducing XenDesktop in the fall of 2009, the solution has won numerous awards internationally from independent 3rd party reviewers.15Check out http://flexcast.citrix.comFind whitepapers at:Sign up for a webinar atWhat do you do next?