DeskCenter USA IT & System Management Solutions Presentation
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Transcript of DeskCenter USA IT & System Management Solutions Presentation
| www.deskcenter.com
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IT SAVES UP TO 55% OF
THE 3-YEAR COST OF
MANAGING YOUR IT SYSTEMS (examples slide 3, ROI savings chart slide 22 )
WHY DO YOU NEED TO CONSIDER A LIFECYCLE
AND IT MANAGEMENT SOFTWARE?
DeskCenterUSA offers a competitive upgrade pricing structure
for Kace, Altiris and LANDesk current customers.
DeskCenterUSA will beat any written quote
by these software providers.
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EXAMPLES: &
Total Cost of Ownership $5,269 $4,650 $3,413
| www.deskcenter.com
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• Gartner, Forester, Experton, KPMG and
others say by using Software Asset
Management alone, YEARLY SOFTWARE
COSTS ARE REDUCED UP T0 30%.
WHAT ARE THE LEADING TECHNOLOGY
RESEARCH AND CONSULTING COMPANIES
SAYING ABOUT IMPLEMENTING ONLY ASSET
MANAGEMENT ALONE?
| www.deskcenter.com
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Products
DeskCenter® Management
Suite
20 Applications
Consulting
Implementation
Consulting
After-Sales Support
More than 40 years experience in IT LifeCycle and Infrastructure Management Services
More than 30 years of IT Management experience
More than 1,000 customers
900,000 systems under management
Privately owned
Based in Long Beach, NY
Founded in 2008
ABOUT US
| www.deskcenter.com
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One Database. One Dashboard.
Built from the ground up.
THE POWER OF ONE!
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Inventory
Users and
Assets, SNMP
WMI, IP Active
Directory, LDAP
Document Management
Instant-Scan
OLE Integrated
Realtime System
Management
Remote Screen
Active Scripting Toolbox
Quickscripts
Asset Management
Technical
Financial
OVERVIEW: DESKCENTER MANAGEMENT SUITE
| www.deskcenter.com
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OS Deployment
Unattended or Image
From NT to Windows 2008 R2
SP1
Software Deployment
Software rules,
Bandwith Management
Deployment MSI,
XenAPP ThinAPP
Interfaces XML, HTML
Excel, Script,
Outlook
POP3, IMAP, LDAP
Reporting Reportexplorer
Reportdesigner Automated Reporting
OVERVIEW: DESKCENTER MANAGEMENT SUITE
| www.deskcenter.com
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DeskCenter SelfService
Portal
Easy-to-use
Self Service
Ticketing
User Help Desk
Incident management
Trouble Shooting
DeskCenter CTI
Integrate local TAPI
in your helpdesk
Provide better
service
Reporting Report
explorer
Report designer
Automated Reporting
OVERVIEW: DESKCENTER MANAGEMENT SUITE
| www.deskcenter.com
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SAM DNA / plus : Microsoftt approved Software
Asset Management for more than 9,000 products
with 900,000 variations.
Energy Management: Go Green! Save energy
with automatic PC shutdowns (200 computers
saves approximately $16,000 a year).
OVERVIEW: DESKCENTER MANAGEMENT SUITE
| www.deskcenter.com
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AND MORE!
CUSTOMERS
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The only all-in-one solution for your IT Management – no OEM products, all developed in-house by skilled software
engineers from DeskCenter
Small Footprint, non-intrusive
Reporting throughout the whole IT service process
All data resides in a single database. You can run any technical & financial report
Perfect support during easy installation and thereafter
THE DESKCENTER USP
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Six different inventory methods
The modular solution – customized and configured to your specific needs
Needs lowest infrastructure ressources – no separate server; no active directory.
Integrates seamlessly into existing systems
SAM and inventory without agent – no interferences with existing systems
Easy data exchange (e.g. SAP)
THE DESKCENTER ADDITIONAL VALUE ADDED
| www.deskcenter.com
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Inventory with the
DeskCenter
Management
Service
Instant on-
Demand Inventory
Inventory with
DeskCenter® SDI-
Agent
Script Inventory
(Logon-Script)
Offline Inventory with
DeskCenter® One-Step
Inventory
HIGHLIGHTS: INVENTORY WITH OR WITHOUT
AGENT
| www.deskcenter.com
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HIGHLIGHTS: SOFTWARE ASSET MANAGEMENT
Save up to 30% on your software per user – right NOW!
Largest Software-Recognition Database worldwide
Recognizes more than 900,000 software assets!
FREE update to your software if not discovered!
SAM Solutions recommended by Microsoft
Upgrade and Downgrade rights
Perfect for managing virtualized or cloud software
Covers complex situations like User-CALs, CPI Licenses etc.
Intelligent traffic-lights support your process
Application Metering
Supports harvesting of licenses and repurposing
| www.deskcenter.com
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HIGHLIGHTS: SOFTWARE DEPLOYMENT
Use the industry standard: MSI
Deploy MSI files, Executables and virtualized Software.
We replace the WSUS-Server – Patch Management included
Deploy any OS – from Windows NT to Windows 7 SP 1
Integrate your drivers
DeskCenter is perfect for Windows 7 migrations
| www.deskcenter.com
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HIGHLIGHTS: HELPDESK
Open Tickets via Web, Phone or Email
Knowledge-Base
Easy to use – Rich Formatting
User-friendly Email notifications
SLA Management
Multiple Projects
Costcenter – Billing of time and material
Robust enough to support 1,000s of open tickets
Use the self-service portal to reduce your cost
| www.deskcenter.com
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Best price and value prosposition
in the market
PRICING – LEADING ROI IN THE INDUSTRY
• BASIC PACKAGE
• SAM PACKAGE
• DEPLOYMENT PACKAGE
• ENTERPRISE PACKAGE
Define your modules:
| www.deskcenter.com
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Implement
• Process Design
• Installations
• Customizing
• Individual Reporting
• Scripting
Training
• Training Onsite
• Training ITAM
• Training Deployment
• Training Helpdesk
• Training Reporting
Maintenance/ Support
• Maintenance contract includes updates and upgrades
• Support Standard: Web, Email, Phon
• Support Premium
• Upgrade to our premium support level
SERVICES
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0.00 50,000.00 100,000.00 150,000.00 200,000.00 250,000.00
Energy costs savings
SW License Savings ($90 per)
Admin production savings
TOTAL SAVINGS
ROI SAVINGS
Year 1 Year 3
16,500 49,500
22,500 67,500
14,400 43,200
53,400 160,200
ROI SAVINGS CALCULATION OF A TYPICAL
INSTALLATION
ROI calculation based on typical 250 seat installation of Enterprise package including
all 20 apps, 3 year Maintanance, Professional Installation Services and Training. ROI
in this case is 5 months.
| www.deskcenter.com
Talk to us about your pain points.
Review our IT Management and Lifecycle Suite during a
no-obligation demonstration.
Let‘s talk about your current budget and where this ROI will be
the most valuable.
We‘ll work out a customized price structure so you can have a
compliant, transparent IT Department while realizing
significant savings and peace of mind for years to come.
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ROI SAVINGS: WHERE DO YOU NEED TO
SAVE MONEY?
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For a customized demo, free price quote
or for further information -
Contact:
(516) 442-1508
Jacqueline – [email protected]
Valerie – [email protected]
Info – [email protected]
DESKCENTER IT MANAGEMENT SUITE:
Beyond Your Expectations.
DESKCENTER
| www.deskcenter.com
Thank you for your interest in
DeskCenter USA Inc.
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| www.deskcenter.com