Designing Grounded Interfaces
52
Drew Harry Designing Grounded Interfaces MIT Media Lab Speech + Mobility Thursday, December 16, 2010
description
In this talk, I'll show how we might apply some of the lessons of Herb Clark's model of conversational grounding to designing systems that support interactions between distributed groups of users. I'll use this model to frame two specific designs that use shared physical displays to build a better shared understanding among groups: • backchan.nl uses a projection to collect audience questions and comments, ensuring that audiences and panelists are on the same page about what the audience's interests are. • Tin Can grounds distributed meeting participants' ideas about discussion topics, tasks, and how meeting time is being spent by visualizing current meeting state on iPads in each meeting location. Video of this presentation is available here: http://bcove.me/0cnm6kso
Transcript of Designing Grounded Interfaces
Drew Harry
Designing Grounded Interfaces
MIT Media LabSpeech + Mobility
Thursday, December 16, 2010
All collective actions are built on common ground and its accumulation.
Clark and Brennan, 1991
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
573573
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
What is common ground?
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
A B
C
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Common Ground
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
How do we add to common ground?
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
...establish for each utterance the mutual belief that the addressees have understood what the speaker meant...
Clark and Schaefer, 1987
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Presentation Acceptance
Contribution
Acknowledgement
Relevant Next Turn
Continued Attention
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n Clark and Schaefer, 1987Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n Clark and Schaefer, 1987Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Presentation
Acceptance
Con
tributio
n
CommonGround
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Formulation
Production
Reception
Start-up
Delay
Speaker Change
Display
Repair
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
How can we make it easier to add to common ground?
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
What’s already part of common ground when a conversation starts?
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Identity
Environment
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Adding information to the environment can make it part of common ground.
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n flickr/jm3Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n flickr/edmittanceThursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n flickr/cubicgardenThursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Adding information to the environment can make it part of common ground.
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
How can we improve question asking at panels and presentations?
Harry, Green, and Donath 2008
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
How can we create common ground between presenters and their audiences?
Harry, Green, and Donath 2008
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Presenter AudiencePresentation
Acceptance
Thursday, December 16, 2010
flickr/opacity
Thursday, December 16, 2010
Thursday, December 16, 2010
Thursday, December 16, 2010
Thursday, December 16, 2010
Thursday, December 16, 2010
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Thursday, December 16, 2010
flickr: paigebuiltThursday, December 16, 2010
“I would love to hear more about buzz marketing - how it actually works and how clients want it to integrate it with more traditional methods”
“What’s the role of Social Media in advertising and Convergence Culture”
“What affect does the ephemeral nature of your art (changes in technology, disappearing technologies) have on your art practice?”
“Moot, what is your favorite 4chan meme?”
McCarthy, J.F. 2005
Work
Thursday, December 16, 2010
“Is anyone else cold?”
“::abuses backchannel:: Someone lost a Lumix camera yesterday. Find Susannah on the ROFLTeam to describe it/pics on it.”
“So, is NOW the time the panel should turn some attention to these excellent user-generated questions?”
“We need power strips in these seats!”
Logistics
McCarthy, J.F. 2005Thursday, December 16, 2010
“Can we get some more questions from the board answered this time? xthxbye”
How has your web-based and viral advertising work affected your work in traditional advertising?
so i herd u liek mudkipz
hard to hear :(
Did he just cite Eisner?
Props for stirring the pot!
High Rank Low Rank
Thursday, December 16, 2010
flickr: paigebuiltThursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n flickr/Tom PurvesThursday, December 16, 2010
Rekimoto, et al 1998 flickr/pfhyperThursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
How can we create common ground among meeting participants?
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
4 3
1
1
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Speaker Change
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
4 3
1
1
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
4 3
1
1
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Tasks Topics
Time
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Demo!
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Create new kinds of relevant turns.
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Create new ways to show continued attention.
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Future Directions
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
How can we make it easier to add to common ground?
Adding information to the environment can make it part of common ground!
Thursday, December 16, 2010
Com
mon
Gro
un
dback
chan
.nl
Tin
Can
Con
clusio
n
Thinking in terms of common ground can help identify both problems and solutions.
Thursday, December 16, 2010
