Designing for cognitive disabilities
-
date post
19-Oct-2014 -
Category
Design
-
view
34.882 -
download
3
description
Transcript of Designing for cognitive disabilities
Designing for cognitive disabilities
by Ruth Ellisonat UX Australia 2011
on 25 August 2011
@RuthEllison
From @StamfordUX
Image credit: My Brain by My Name is Rom ™ from http://www.flickr.com/photos/romsimplicio/2615636782/ Available under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 Generic license
Hi, I’m Ruth
User experience designer
Love gadgets
Chocolate appreciator
Skeptic and critical thinker
Work at Stamford Interactive
Love robotsCaricature by the talented Hayley Welsh
Live in Canberra
What are cognitive disabilities?
...any sort of cognitive disorder that impairs understanding and functioning.
Australian Human Rights Commission
http://www.hreoc.gov.au/social_justice/publications/preventing_crime/part1.html#fn1
Not binaryCognitive disabilities range greatly in severity
profoundmild impairment
Dad: bad with numbers
Grandma: bad memory
Richard Branson: dyslexia
There is no one-size-fits-all rule
Proloquo2Go™
Functional groupings
Memory Problem solving Attention
From Bohman & Anderson’s functional cognitive disabilities model, 2005 and http://webaim.org/articles/cognitive/
Reading, linguistic and verbal comprehension
Visual comprehension
Math comprehension
TIPS FOR AN INCLUSIVE USER EXPERIENCE
Tip #1:
Indicate progress
Provide simple reminders such as a progress bar
Consider labelling each step
Memory
Source of images: https://www.threadless.com/cart/step/shipping-info
Tip #2: help recover from errorsError messages should be as explanatory as possible
Tell users what they did wrong and how to fix the problem
Problem solving
Tip #3:
be predictableEnsure that navigation is consistent throughout the site
Similar interface elements and similar interactions should produce predictably similar results
Source: http://wave.webaim.org/cognitive
Memory
Tip #4:
avoid distractions
Avoid distracting background images, noises or moving elements
Attention
Source: http://www.dyslexia-parent.com/mag35.html
Tip #5:
allow user to control movement and timingAllow users to control content updates or changes.
Attention
Tip #6:
calculate it automatically
Math comprehension
The more ways to convey your content, the easier it becomes to communicate to others.
Pair icons or graphics with text to provide contextual cues and help with content comprehension
Tip #7:
be multi-modal Visual comprehension
Source: http://www.dancing4beginners.com/tango-steps.htmSource: http://wave.webaim.org/cognitive
Reading, linguistic and verbal comprehension
Basic Tango Steps for Men1. Step forward with your left foot2. Step forward with your right foot passing the left foot3. Step forward again with your left foot, this time passing
the right foot4. Step forward and to the right with your right foot5. Left foot close to right foot
Tip #8:
plain language
http://wilsworldofwords.com/2010/06/english-picture-idioms-raining-cats-and-dogs.html
Reading, linguistic and verbal comprehension
Tip #9:
left align
Source: (text) http://travel.state.gov/visa/temp/without/without_1990.html, http://www.pws-ltd.com/sections/articles/2009/justified_text.html
Reading, linguistic and verbal comprehension
In many cases, the techniques for making web content more accessible to people with cognitive disabilities are nothing more than techniques for effective communication.
WebAIM http://webaim.org/articles/cognitive/activity
Useful resourcesClear Helper: Web Accessibility for People with Intellectual / Cognitive Disabilities http://clearhelper.wordpress.com/
Cognitive Disabilities Part 1: We Still Know Too Little, and We Do Even Less, Bohman, Paul. 2004. from http://webaim.org/articles/cognitive/cognitive_too_little/
Cognitive Disabilities and the Web: Where Accessibility and Usability Meet? By Mariger, Heather. from http://ncdae.org/tools/cognitive/
What Problems Do People with Disabilities Have? and Why?, from http://trace.wisc.edu/docs/software_guidelines/software.pcs/disabil.htm
How People with Disabilities Use the Web by W3C, from http://www.w3.org/WAI/intro/people-use-web/Overview.html
The Forgotten People: Designing for Cognitive Disability, from http://www.thepickards.co.uk/index.php/200607/the-forgotten-people-designing-for-cognitive-disability/
An Accessibility Frontier: Cognitive disabilities and learning difficulties, Hudson, Roger., Weakley, R. And Firminger, P. from http://www.usability.com.au/resources/cognitive.cfm
Evaluating Cognitive Web Accessibility, from http://webaim.org/articles/evaluatingcognitive/
Ruth Ellison’s cognitive disabilities bookmarks: http://www.delicious.com/RuthEllison/accessibility+cognitive
Ruth Ellison
Email: [email protected]
Web: www.stamfordinteractive.com.au
@RuthEllison
@StamfordUX
Find this presentation at www.slideshare.net/ruthellison