DESIGN TOOLKIT - Knoll TOO… · The following tools were developed to support design professionals...

INTERIOR DESIGN NATIONAL CENTRE OF EXPERTISE | PSPC WORKPLACE SOLUTIONS

An introductory document to GCworkplace and Activity Based Working. PRIMER

SPACE PLANNING

WORKBOOKS

WORKPOINTDATA SHEETS

DESIGN CONSULTATION

TOOL

DESIGN TOOLKIT

A space planning tool which aids in planning and calculating workpoints and defining an activity profile. There are 2 Workbooks available, one for a Transitional GCworkplace, and one for an Activity-Based GCworkplace which has 3 Activity Profiles to chose from. Included in each Workbook are:

• Space calculation sheet (Excel)• Building Blocks Table• Sample Plans

A series of sheets outlining each workpoint, that includes a visual representation, technical data and best practices regarding size, furnishings and application.

A generic questionnaire used during functional programming to gather client functional and technical requirements. (Coming soon…)

The following tools were developed to support design professionals and project teams in the design and development of a GCworkplace.

IT STARTS HERE

In an effort to modernize the Canadian public service and foster a healthy and productive workforce, the Clerk of the Privy Council, in collaboration with public servants across the country, established a vision for public service renewal called Blueprint2020. This multi-pronged initiative identifies the following four key priorities driving public service renewal:

Public Service and Procurement Canada is mandated to provide modern, innovative facilities to support a collaborative, knowledge-based multigenerational workforce that is engaged, healthy, and productive in providing services to Canadians.

“

“

GCWORKPLACE PRIMERDEFINING A VISION FOR WORKPLACE RENEWAL

OPEN

GOVERNMENT

IMPROVED

SERVICE

DELIVERY

MODERN

WORKPLACE

HIGH-

PERFORMING

WORKFORCE

WHERE WE WERE…

2013Privy Council launches Blueprint 2020, with priorities for public service renewal

2014Many departments undergoing digital modernization in partnership with SSC

2016PSPC begins piloting new GCWorkplace concepts with early-adopting groups

2020Goal for widespread adoption of GCWorkplace across Canadian public service

…WHERE WE’RE GOING

HOW CAN WE ACHIEVE THIS?

By committing to adopting modern workspaces, digital tools and work practices that support collaboration and flexibility, PSPC aims to foster a public service workplace culture that embraces innovation and supports wellness. In doing so, we will be better positioned to recruit and retain the workforce of the future.

…ENTER

GCWORKPLACE

AND ACTIVITY BASED

WORKING (ABW)

WHAT IS ACTIVITY BASED WORKING?

Activity Based Working (ABW) is about making work more enjoyable for people and more efficient for organizations by untethering from a fixed point, and encouraging mobility and flexibility throughout the day. An Activity Based Workplace is an unassigned environment with a variety of spaces for different types of activities, whether developing ideas, delivering content or sharing. When the concept of Activity Based Working is fully embraced, it can have a profound impact on collective culture, aligning the way people work with the values and strategic objectives of the organization.

THIS IS OUR GCWORKPLACE VISION

GCWorkplace is a workplace strategy founded on seven core principles that align with the Blueprint 2020 vision of a public service that is:FLEXIBLE – work anywhere, anytime, with anyoneEFFICIENT – optimized for space utilizationHEALTHY – supporting a culture of mental and physical wellbeingCOLLABORATIVE – engage with others to drive innovationDIGITAL – use modern tools to support productivity and connect teamsGREEN – designed for energy efficiency and sustainabilityINCLUSIVE – offers choices to suit all needs and preferencesWe believe that a workplace founded on these values will best support a capable and high-performing public service that embraces innovation, transformation and continuous renewal. The concept of Acitivity Based Working aligns with many of the values brought forth in Blueprint 2020, and has therefore become the basis for our GCWorkplace strategy.

GCWORKPLACE TOOLKITWorkplace Solutions is developing a toolkit with the following documents to support design teams and clients in planning their GCWorkplacePrimer: defining the GCWorkplace strategic design visionSpace Planning Workbook: a space planning tool for design teamsDesign Guide: a full manual detailing the planning principles and steps to implementing a GCWorkplace project

INTERIOR DESIGN NATIONAL CENTRE OF EXPERTISE 21 November 2017 PSPC WORKPLACE SOLUTIONS

ADVANTAGES OF GCWORKPLACE:

• Promotes greater engagement by empowering people to choose when, where and how to work

• Embraces flexibility and choice to suit the needs and preferences of a diverse workforce

• More of the spaces that get used and fewer of the ones that sit empty means more efficient use of real estate

• Modern, inspiring spaces equipped with tools to enhance personal and collaborative productivity will contribute to attracting and retaining top talent

• By being 100% unassigned, space is inclusive and available to all

• Spaces for social connection, privacy and quiet refuge support mental health and increased happiness

GCWORKPLACE PRIMERWHAT WILL GCWORKPLACE LOOK LIKE?

Open, bright and modern workspaces

Variety or workspace choices available to all

Work anywhere, anytime, with anyone

Dynamic collaborative and meeting spaces with digital tools

Transitional zones to support individual and team function

Quiet zones for individual focused work

GCWORKPLACE MYTHS: WHAT IS IT NOT?

It’s not just unassigned workstations.GCWorkplace recognizes that work gets done more places than a desk or a meeting room – that’s why we’ve developed a wide variety of work space types (referred to as workpoints) to suit a variety of tasks, whether you need a distraction-free room, a collaborative team hub, or something in between. All workpoints are unassigned and available to everyone.It’s not a one-size-fits-all solution. Because it’s designed to suit your specific needs, each GCWorkpace can be customized to support the type of work you do, and how you want to do it. We’ll help you get started with the most important components, then tailor the types and quantities of workpoints and support spaces to suit your needs. It’s not intended as a space-saving strategy.When you have a better understanding of how you use your space, you can reduce the types of spaces that are always empty, and increase the ones that you need most. Are some of your people always in meetings, or working remotely? Take that into account during the planning phase, and you may end up with some space savings – it’s a bonus, not a driver.It’s notWorkplace 3.0We’ve learned some important lessons from previous workplace strategies. The move to open offices presented challenges for acoustic control and didn’t adequately support focus work. That’s why GCWorkplace ensures a variety of open and enclosed, active and quiet spaces, as well as personal storage and shared amenities to support a diverse workforce.

READY TO GET STARTED, OR LOOKING FOR MORE ANSWERS? Follow the links below:

Client Onboarding Interior Design National Centre of Expertise

Change Management Workplace Solutions Policy

INTERIOR DESIGN NATIONAL CENTRE OF EXPERTISE 21 November 2017 PSPC WORKPLACE SOLUTIONS

1

INTERIOR DESIGN NATIONAL CENTRE OF EXPERTISE

PSPC WORKPLACE SOLUTIONS

November 09, 2017

REVISION # DATE R3 MAY 2018R2 MARCH 2018R1 DEC. 2017

ISSUED FORVERSION 1 FOR DISTRIBUTIONDRAFT ISSUED FOR TESTINGDRAFT ISSUED FOR TESTING

CONTENTS:

WORKBOOK INTRODUCTION ............................................................................. 2GCWORKPLACE ACTIVITY PROFILES................................................................... 3BALANCED ACTIVITY PROFILE WORKSHEET....................................................... 4AUTONOMOUS ACTIVITY PROFILE WORKSHEET............................................. 5INTERACTIVE ACTIVITY PROFILE WORKSHEET................................................... 6APPENDIX A: BUILDING BLOCKS........................................................................... 7APPENDIX B: SAMPLE PLANS...................................................................................8

OTHER USEFUL TOOLS FOR REFERENCE:

GCWORKPLACE DESIGN GUIDETRANSITIONAL GCWORKPLACE SPACE PLANNING WORKBOOKWORKPOINT DATA SHEETS

GCWORKPLACE SPACE PLANNING

WORKBOOKINTERIOR DESIGN NATIONAL CENTRE OF EXPERTISE

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November 09, 2017

GCWORKPLACE SPACE PLANNING WORKBOOKThe GCworkplace Space Planning Workbook is a companion tool to the GCworkplace Design Guide, and provides a template for the space planning of general-purpose office space. The worksheets provided are for planning purposes only, and should not be confused with space allocation and the amount of space determined by the Space Allocation Standards. There are three different worksheets, one for each Activity Profile, which are geared towards accommodating clients with different patterns of mobility and interaction. Refer to the Design Guide and the key concepts below for more information.For guidance on planning accommodations for Ministerial and Deputy Head offices, Quasi-judicial and Call /Contact Centres, refer to the Government of Canada Workplace Fit-up Standards. (INSERT HYPERLINK)

KEY PLANNING CONCEPTS:

WORKPOINTS are the building blocks of GCworkplace, and refer to any area where work can be done. Refer to Appendix A: Building Blocks for a full list of workpoints. Custom workpoints can be developed to suit the functional requirements of a population, but are not customized to individuals. Refer to the GCworkplace Design Toolkit for Workpoint Data Sheets which outline each workpoint in detail.

ACTIVITY PROFILES have been developed to illustrate how GCworkplace can be planned to accommodate varying levels of mobility and interaction. A profile is determined by the information gathered during the functional programming phase,and is intended as a starting point that can then be customized to suit the specific functional requirements of the users. Refer to page 3 for an overview of each profile.

SPACE PLANNING is based on 12m2u per person. The amount of space to start with should be either the calculated space allocation or the existing or tendered amount of space. When redesigning an existing space, the target occupancy is determined by dividing the usable area by 12. The space should be designed for this occupant number, even if it exceeds the population being planned for, in order to optimize the space and build-in maximum flexibility.

The GCworkplace is 100% UNASSIGNED seating, which means that open and enclosed workpoints are available for use by all employees regardless of level or job type.

LOCKERS are to be planned in centralized areas (typically one or two main locker areas per floor), and not within workpoints. Lockers are calculated at a 1:1 ratio based on the target occupancy of the space.

ZONING: the GCworkplace is best supported by a balance of three zones - Quiet (no telephone calls or extended conversations, quiet individual work only), Transitional (typically support spaces, first point of arrival, or areas for in-between work activities), and Interactive (open collaboration and conversations encouraged).

VARIETY: the GCworkplace should be designed to optimize the variety of types of workpoints, both individual and collaborative – aim to have a few of each workpoint type, and then adjust quantities as needed based on programmatic requirements.

HOW TO USE THIS WORKBOOK:

STEP 1: DEFINE YOUR ACTIVITY PROFILESelect the corresponding worksheet tab for your chosen Activity Profile.

STEP 2: ENTER YOUR KNOWN DATAEnter your space allocation or existing space in m². This will determine the target occupancy which is used to calculate optimal workpoint ratios and distributions. If you do not have a predetermined space, multplying the population by 12 will provide a starting point for planning purposes.

STEP 3: DISTRIBUTE YOUR INDIVIDUAL WORKPOINTSIndividual workpoint quantities will be automatically calculated for each category. These can be manually modified to meet specific client requirements or preferences.

STEP 4: OPTIMIZE YOUR COLLABORATIVE WORKPOINTS AND SUPPORT SPACESA variety of collaborative and support spaces will be automatically calculated. Making sure not to exceed the total space provided for planning listed at the bottom of the worksheet, the workpoint distribution can be manually modified to meet specific dlient requirements or preferences. For support spaces, the following ratios are recommended as a guideline:

1 x Kitchenette per 50-75 people or 800m² - larger floors can have several or one large 1 x Equipment Area per 500m²1 x Telecom Room per floor

STEP 5: START PLANNING! Questions or comments? Contact Melayna Simister, Workplace Solutions at [email protected]

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November 09, 2017

3.

GCWORKPLACE ACTIVITY PROFILESAn Activity-Based GCworkplace is designed around how an organization works. This means it is not one-size fits all, and should reflect the activities and work styles of the organization. The IDNCOE have provided 3 Activity Profiles that are based on varying levels of mobility and interaction amongst employees. These profiles are meant as a starting point that provide a baseline quantity of workpoints in each workpoint category. The distribution of individual and collaborative workpoints in eachprofile supports the interaction patterns described. An organization's typical interaction pattern should be defined during thefunctional programming stage. A group that has equal levels of individual and interactive work patterns would benefit from theBalanced Profile. It is recommended that the Balanced Profile also be used as a starting point when functional programming has not be done.

The following chart identifies the 3 Activity Profiles which are based on level of interaction:

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November 09, 2017

ENTER YOUR KNOWN DATA:

1800

150

1800 m²-630 m²-90 m²

AREA REQUIRED FOR APPROVED SPS = 1080 m²

DIVIDE THE TOTAL # OF WORKPOINTS FOR EACH CATEGORY INTO SPECIFIC WORKPOINTS:Total #

workpoints # workpoints Area

Workstation 32 x = 160 m²

Touchdown 38 x = 114 m²

Focus Pod 6 x = 24 m²

Focus Room 9 x = 68 m²

Study (3m2 per occupant, min. 6 occupants)

8 x = 20 m²

Reflection Point 6 x = 30 m²

Active Workstation 2 x = 10 m²

Phonebooth 8 x = 40 m²

466 m²

ADD COLLABORATIVE AND SUPPORT SPACES TO OPTIMIZE THE REMAINING AREA: 615 m²

Area

Chat Point 5 x = 15 m²

Huddle 9 x = 72 m²

Teaming Area 4 x = 60 m²

Lounge 4 x = 80 m²

Work Room 5 x = 75 m²

Project Room 3 x = 60 m²

Medium Meeting Room 3 x = 90 m²

Large Meeting Room 1 x = 60 m²

Kitchenette 1 x = 15 m²

Equipment Area 2 x = 10 m²

Lockers (area is per FTE) 150 x = 75 m²

Shared Storage 1 x = 10 m²

Telecom Room 1 x = 10 m²632 m²

SPACE PLANNING SUMMARY:= 1080 m²= 466 m²= 632 m²= -18 m²

BALANCED PROFILE

SPACE ALLOCATION OR EXISTING SPACE:

TARGET OCCUPANCY:

TOTAL SPACE =

[WHEN PROGRAMMING A HYPOTHETICAL SPACE FOR A KNOWN POPULATION, THE TOTAL AREA FOR PLANNING IS CALCULATED AT 12m2 PER

PERSON ]

CIRCULATION FACTOR (35%) = BUILDING FIT FACTOR (5%) =

REMAINING SPACE FOR PLANNING =

Average size (m²)

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Average size (m²)3.0

8.0

15.0

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15.0

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30.0

60.0

REMAINING SURPLUS / DEFICIT

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Total space for collaborative workpoints and support spaces:

PLANNING SPACETOTAL INDIVIDUAL WORKPOINT SPACE

TOTAL COLLABORATIVE & SUPPORT SPACE

Supp

ort S

pace

s 15.0

5.0

0.5

10.0

3.

1.

2.WORKPOINT TYPE DISTRIBUTION

The Balanced profile is best suited to organizations with moderate interaction levels, mostly within teams. It has the most balanced distribution of workpoints, with an equal proportion of individual and collaborative workpoints. In this profile, variety is the key - aim to have some of each type of workpoint in order to optimize choice and flexibility for employees. Additionally, varying the furnishings and configurations within workpoint categories will accommodate the most diverse range of activity needs and work preferences.

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November 09, 2017


1800

150

1800 m²-630 m²-90 m²









8 x = 20 m²




705 m²


Area


Huddle 3 x = 24 m²


Lounge 1 x = 20 m²











TOTAL SPACE =

AUTONOMOUS PROFILE


TARGET OCCUPANCY:

[WHEN PROGRAMMING A HYPOTHETICAL SPACE FOR A KNOWN POPULATION, THE TOTAL AREA FOR PLANNING IS CALCULATED AT 12m2 PER PERSON ]



Average size (m²)

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13

5.0

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5.0


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# workpoints

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15.0

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60.0

TOTAL COLLABORATIVE & SUPPORT SPACE REMAINING SURPLUS / DEFICIT

10.0



Supp

ort S

pace

s 15.0

5.0

0.5

10.0

3.

1.


The Autonomous profile is best suited to organizations with limited interaction among colleagues or teams, and features the highest proportion of individual workpoints. Provide a wide range of sizes and configurations of Primary Individualworkpoints in order to suit various needs preferences. Due to a greater proportion of open individual work areas, Secondary workpoints such as Telephone Booths and Reflection Points are important to provide visual and acoustic privacy, and to discourage phone calls in open work areas.

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November 09, 2017


1800

150

1800 m²-630 m²-90 m²









6 x = 15 m²




327 m²


Area


Huddle 8 x = 64 m²


Lounge 3 x = 60 m²











TOTAL SPACE =

INTERACTIVE PROFILE


TARGET OCCUPANCY:

[WHEN PROGRAMMING A HYPOTHETICAL SPACE FOR A KNOWN POPULATION, THE TOTAL AREA FOR PLANNING IS CALCULATED AT 12m2 PER PERSON ]



Average size (m²)

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9

5.0

5.0

5.0


Average size (m²)

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3.0

8.0

15.0

20.0

# workpoints

Col

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15.0

20.0

30.0

60.0


10.0



Supp

ort S

pace

s 15.0

5.0

0.5

10.0

3.

1.


The Interactive profile is best suited to organizations with a high degree of interaction between colleagues and among teams. It features the highest proportion of collaborative workpoints. Primary Individual workpoints tend to be used for shorter periods of time in between group activities, and can therefore have smaller footprints. Collaborative workpoints should focus on those that are multi-purpose and reconfigurable, such as Teaming Areas and Project Rooms, to support the widest range of group sizes and types of interactions.

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November 09, 2017

Workstation 1 Low-Med Low 5 m² Quiet

Touchdown 1 Low Low 3 m² Quiet/ Transitional

Focus Pod 1 High Med 4 m² Quiet

Focus Room 1 Med-High High 7.5m² Quiet

Study 1 Low-Med Low 2.5m² Quiet

Reflection Point 1 Med- High Med- High 5 m² Quiet

Active Workstation 1 Med- High Med- High 5 m² Active/ Transitional

Phonebooth 1 Med- High Med- High 5 m² Transitional

Chat Point 4 Low Low 3 m² Active

Huddle 6 Low- Med Low- Med 8 m² Active/ Transitional

Teaming Area 6 Low- Med Low- Med 15 m² Active/ Transitional

Lounge 10+ Low Low 20 m² Active

Work Room 4 Med- High High 15 m² Transitional

Project Room 6+ Med- High High 20 m² Active/ Transitional

Medium Meeting Room 12 Med- High High 30 m² Transitional

Large Meeting Room 20+ Med- High High 60 m² Active/ Transitional

Kitchenette N/A Med Med 15 m² Active

Equipment Area N/A Low Low 5 m² Transitional

Lockers N/A Low Low0.5m² per FTE

Transitional

Shared Storage N/A Low Low 10 m² Transitional

Telecommunications Room N/A N/A N/A 10 m² N/A

Supp

ort S

pace

Kitchen millwork and appliances only - to be combined with a Lounge to include seating

Business centre and printers

Individual storage lockers in centralized areas

Open or enclosed space for shared resources or coat storage

Enclosed room for telecommunications systems to be accessible from outside secure zone off elevator lobby

Seco

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Refuge for rejuvenation and wellness

Treadmill or stationary bicycle with computer station

Enclosed or semi-enclosed area for phone calls

Col

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Enclosed room for short-mid- term team work or meetings

Enclosed room for longer-term project teams to assemble


Enclosed room for formal meetings and presentations

Col

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Area for brief impromptu conversations

Informal short-mid length meeting area, open or semi-enclosed

Informal area to support team work and idea generation

Open area with furniture for dining and/or social interaction

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Mid-long term work space with access to others

Short-term landing between other activities

Mid-long term focused work

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Shared quiet room, to be combined in groups of minimum 6 users. Total area = 2.5m² per number of users.

Name FunctionMax.

OccupancyVisual

PrivacyAcoustic Privacy Avg. Size ZoneWork Point

APPENDIX A: BUILDING BLOCKS

Autonomous Sample Plan

Workpoint Quantities for a target occupancy of 150:

Workstations: 68Touchdown: 41Focus Pod: 14Focus Room: 15Study: 1Reflection Point: 5Active Workstation: 5Phone Booth: 5Chat Point: 3Huddle: 4Teaming Area: 1Lounge: 1Work Room: 5Project Room: 1Medium Meeting Room: 2Large Meeting Room: 1Equipment Area: 2Kitchenette: 1Lockers: 150Storage Room: 1 Telecom Room: 1

LEGEND

Balanced Sample Plan

LEGEND


Workstations: 32Touchdown: 37Focus Pod: 6Focus Room: 12Study: 21Reflection Point: 7Active Workstation: 3Phone Booth: 8Chat Point: 4Huddle: 9Teaming Area: 4Lounge: 4 Work Room: 5Project Room: 3Medium Meeting Room: 3Large Meeting Room: 1Equipment Area: 4Kitchenette: 1Lockers: 150Storage Room: 1Telecom Room: 1

Interactive Sample Plan

LEGEND


Workstations: 20Touchdown: 26Focus Pod: 6Focus Room: 8Study: 7Reflection Point: 3Active Workstation: 2Phone Booth: 3Chat Point: 9Huddle: 8Teaming Area: 8Lounge: 3Work Room: 6Project Room: 6Medium Meeting Room: 5Large Meeting Room: 1Equipment Area: 2Kitchenette: 1Lockers: 150Storage Room: 1Telecom Room: 1

1



November 09, 2017

REVISION # DATE R3 MAY 2018R2 MARCH 2018R1 DEC. 2017

ISSUED FORVERSION 1 FOR DISTRIBUTIONDRAFT ISSUED FOR TESTINGDRAFT ISSUED FOR TESTING

CONTENTS:

TRANSITIONAL GCWORKPLACE INTRODUCTION ........................................... 2TRANSITIONAL VS. ACTIVITY BASED GCWORKPLACE ................................... 3TRANSITIONAL GCWORKPLACE PLANNING WORKSHEET............................ 4APPENDIX A: BUILDING BLOCKS........................................................................... 5 APPENDIX B - TRANSITIONAL SAMPLE PLAN...................................................... 6

TRANSITIONAL GCWORKPLACE SPACE PLANNING

WORKBOOK

OTHER USEFUL TOOLS FOR REFERENCE:

GCWORKPLACE DESIGN GUIDEGCWORKPLACE SPACE PLANNING WORKBOOKWORKPOINT DATA SHEETS

2



November 09, 2017

TRANSITIONAL GCWORKPLACE SPACE PLANNING WORKBOOKThe Transitional GCworkplace Space Planning Workbook is a companion tool to the GCworkplace Design Guide, and provides a template for the space planning of a Transitional GCworkplace. The Transitional GCworkplace is an interim design strategy to accommodate clients whose technology does not yet support full mobility with the use of laptops and mobile telephones as primary devices. In these cases, primary individual workpoints are planned at a 1:1 ratio of workpoints to population. This higher ratio of primary individual workpoints does limit the variety and quantity of secondary and collaborative workpoints that would form part of an Activity-Based GCworkplace, but the following key planning concepts and transition strategies are provided to facilitate a seamless transition to an Activity-Based GCworkplace.

HOW TO USE THIS WORKBOOK:

STEP 1: ENTER YOUR KNOWN DATAEnter your space allocation or existing space in m². This will determine the target occupancy which is used to calculate optimal workpoint ratios and distributions. If you do not have a predetermined space, multplying the population by 12 will provide a starting point for planning purposes.

STEP 2: DISTRIBUTE YOUR INDIVIDUAL WORKPOINTSIndividual workpoint quantities will be automatically calculated for each category. These can be manually modified to meet specific client requirements or preferences.

STEP 3: OPTIMIZE YOUR COLLABORATIVE WORKPOINTSA variety of collaborative and support spaces will be automatically calculated. Making sure not to exceed the total space provided for planning listed at the bottom of the worksheet, the workpoint distribution can be manually modified to meet specific dlient requirements or preferences. For support spaces, the following ratios are recommended as a guideline:

1 x Kitchenette per 50-75 people or 800m² - larger floors can have several or one large 1 x Equipment Area per 500m²1 x Telecom Room per floor

STEP 4: START PLANNING! Questions or comments? Contact Melayna Simister, Workplace Solutions at [email protected]

KEY PLANNING CONCEPTS:

WORKPOINTS are the building blocks of GCworkplace, and refer to any area where work can be done. For those clients who rely on desktop computers and/or landline telephones while in a Transitional GCworkplace environment, primary individual open workpoints are equipped with cabled network and communications access, and are planned at a 1:1 ratio of workpoints to population. Refer to Appendix A: Building Blocks for a full list of workpoints. Refer to the GCworkplace Design Toolkit for Workpoint Data Sheets which outline each workpoint in detail.

SPACE PLANNING is based on 12m2u per person. When redesigning an existing space, the target occupancy is determined by dividing the usable area by 12. The space should be designed for this target occupant number, even if it exceeds the population being planned for, in order to optimize the space and build-in maximum flexibility.

LOCKERS are to be planned in centralized areas (typically one or two main locker areas per floor), and not within workpoints. Lockers are calculated at a 1:1 ratio based on the maximum occupancy of the space.

ZONING in a Transitional GCworkplace, with distinct zones for Quiet, Transitional or Interactive work can seldomly be achieved due to the likely assignement of workpoints. An alternate approach is to plan in NEIGHBORHOODS, and to ensure that those workpoints where focussed, individual work is most likely to occur (primary and secondary individual workpoints) are buffered from more active collaborative workpoints and high-traffic common areas where possible.

TRANSITION STRATEGIES:

Planning enclosed spaces in modularity will allow conversion of rooms to different functions to reduce construction costs. Additional construction may be required to augment the quantities of Enclosed Collaborative workpoints when converting to an Activity-Based GCworkplace.

Individual open workpoints should be planned in such a way as to be easily reconfigured or replaced by secondary or collaborative workpoints in the future.

Planning in NEIGHBORHOODS with as much variety and types of workpoints as possible provides an introduction to activity-based working. Open areas can eventally be rezoned to designate Quiet, Transitional and Interactive zones, which will better support a range of functional needs and preferences.

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November 09, 2017

ACTIVITY-BASED GCWORKPLACETRANSITIONAL GCWORKPLACE

WHAT’S DIFFERENT?• ASSIGNED PRIMARY INDIVIDUAL OPEN WORKPOINTS

IN A RATIO OF 1:1 WORKPOINTS TO POPULATION• INDIVIDUAL WORKPOINTS LIMITED TO THOSE THAT

ACCOMMODATE DESKTOP COMPUTERS AND LANDLINE PHONES

• ZONED BY NEIGHBOURHOODS• FEWER COLLABORATIVE WORKPOINTS

VS.

When a client does not have the capability to be fully mobile (i.e. Not using mobile phones and laptops as primary devices, and no Wi-Fi), the approach to new fit-ups is a Transitional GCworkplace. This approach is intended to prepare clients for eventual adoption of the Activity-Based GCworkplace, but it does not offer a full variety of workpoints in order to accommodate a 1:1 ratio of assigned seating to population.

WHAT’S THE SAME?• TOTAL SPACE ALLOCATION BASED ON 12m2/PERSON• MOST OR ALL OF THE SAME ENCLOSED WORKPOINTS

AND SUPPORT SPACES AS AN ACTIVITY-BASEDGCWORKPLACE (SPACE PERMITTING)

• ALL ENCLOSED WORKPOINTS ARE UNASSIGNED AND AVAILABLE TO ALL EMPLOYEES

• LOCKERS OUTSIDE OF WORKPOINTS AND CLEAN DESK POLICY

SAMPLE TRANSITIONAL PLAN SAMPLE BALANCED ABW PLAN

add programming qts

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November 09, 2017

ENTER YOUR KNOWN DATA

1800

150

1800 m²-630 m²

-90 m²AREA REQUIRED FOR APPROVED SPS =

1080 m²



Touchdown x = 0 m²

*Workstation 150 x = 450 m²



Study (3m2 per occupant, min. 6

occupants)x = 0 m²




* Average size of workstations in a Transtional Gcworkplace is reduced to Total space for individual workpoints 576 m²accommodate 1:1 workpoint ratio

ADD COLLABORATIVE AND SUPPORT SPACES TO OPTIMIZE THE REMAINING AREA: 504 m²Total #



Huddle 4 x = 32 m²


Lounge 1 x = 20 m²










SPACE PLANNING SUMMARY:

= 1080 m²= 576 m²= 494 m²= 10 m²

TOTAL SPACE =

TRANSITIONAL GCWORKPLACE PLANNING WORKSHEET


TARGET OCCUPANCY:[WHEN PROGRAMMING A HYPOTHETICAL SPACE FOR A KNOWN

POPULATION, THE TOTAL AREA FOR PLANNING IS CALCULATED AT 12m2 PER PERSON ]

CIRCULATION FACTOR (35%)= BUILDING FIT FACTOR (5%)=


Average size (m²)

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labo

rativ

e En

clos

ed

15.0

20.0

30.0

60.0


10.0


TOTAL SPACETOTAL INDIVIDUAL WORKPOINT SPACE

Supp

ort S

pace

s

15.0

5.0

0.5

10.0

3.

1.

2.

PRIMARY INDIVIDUALOPEN

PRIMARY INDIVIDUALENCLOSED

SECONDARYINDIVIDUAL

COLLABORATIVEOPEN

COLLABORATIVEENCLOSED

SUPPORT

5



November 09, 2017

Workstation 1 Low-Med Low 5 m² Quiet

Touchdown 1 Low Low 3 m² Quiet/ Transitional

Focus Pod 1 High Med 4 m² Quiet

Focus Room 1 Med-High High 7.5m² Quiet

Study 1 Low-Med Low 2.5m² Quiet

Reflection Point 1 Med- High Med- High 5 m² Quiet

Active Workstation 1 Med- High Med- High 5 m² Interactive / Transitional

Phonebooth 1 Med- High Med- High 5 m² Transitional

Chat Point 4 Low Low 3 m² Interactive

Huddle 6 Low- Med Low- Med 8 m² Interactive / Transitional

Teaming Area 6 Low- Med Low- Med 15 m² Interactive / Transitional

Lounge 10+ Low Low 20 m² Interactive

Work Room 4 Med- High High 15 m² Transitional

Project Room 6+ Med- High High 20 m² Interactive / Transitional

Medium Meeting Room 12 Med- High High 30 m² Transitional

Large Meeting Room 20+ Med- High High 60 m² Interactive / Transitional

Kitchenette N/A Med Med 15 m² Interactive

Equipment N/A Low Low 5 m² Transitional

Lockers N/A Low Low0.5m² per FTE

Transitional

Shared Storage N/A Low Low 10 m² Transitional

Telecommunications Room

N/A N/A N/A 10 m² N/A

Supp

ort S

pace

Kitchen millwork and appliances only - to be combined with a Lounge to include seating

Business centre and printers

Individual storage lockers in centralized areas

Open or enclosed space for shared resources or coat storage

Enclosed room for telecommunications systems to be accessible from outside secure zone off elevator lobby

Seco

ndar

y In

divi

dual

Refuge for rejuvenation and wellness

Treadmill or stationary bicycle with computer station

Enclosed or semi-enclosed area for phone calls

Col

labo

rativ

e En

clos

ed


Enclosed room for longer-term project teams to assemble


Enclosed room for formal meetings and presentations

Col

labo

rativ

e O

pen

Area for brief impromptu conversations

Informal short-mid length meeting area, open or semi-enclosed

Informal area to support team work and idea generation

Open area with furniture for dining and/or social interaction

Prim

ary

Indi

vidu

al

Ope

n

Mid-long term work space with access to others

Short-term landing between other activities


Prim

ary

Indi

vidu

al

Encl

osed


Shared quiet room, to be combined in groups of minimum 6 users. Total area = 2.5m² per number of users.

Name FunctionMax.

OccupancyVisual

PrivacyAcoustic Privacy Avg. Size ZoneWork Point

APPENDIX A: BUILDING BLOCKS

Transitional Sample Plan

LEGEND


Workstations: 150Touchdown: 0Focus Pod: 4Focus Room: 12Study: 0Reflection Point: 0Active Workstation: 0Phone Booth: 4Chat Point: 4Huddle: 4Teaming Area: 4Lounge: 1Work Room: 4Project Room: 0Medium Meeting Room: 4Large Meeting Room: 1Equipment Area: 4Kitchenette: 1Lockers: 150Storage Room: 2Telecom Room: 1

DATA SHEETS FOR TYPICAL WORKPOINTS

INTERIOR DESIGN NATIONAL CENTRE OF EXPERTISE PSPC WORKPLACE SOLUTIONS 2 May 2018

PRIMARY INDIVIDUAL OPEN

WORKSTATION

DESCRIPTION: Mid-term workspace with proximity and access to others. Supports individual focus or team activities such as reading, writing, researching.

PLANNING TIPS: • Locate in Quiet or Transitional Zone, in proximity to perimeter windows when possible; • Multiple workpoints can be grouped together to create teaming areas or pods; • Include sit-stand or height-adjustable 30” deep surface, with or without return surface; • Panels not to exceed 54” high; can be lower based on zone and activity being performed. • Include adjustable ergonomic task chair; • Include adjustable monitor arm and task lighting; • Provide work surface-height power module at adjustable height surfaces; • Optional day storage.

OCCUPANTS: 1 (Calculate occupancy at 100%) VISUAL PRIVACY: Low-Medium ACOUSTIC PRIVACY: Low AVERAGE SIZE: 5m² POSTURE: Formal IT PROFILE: • 2 x 23” monitors

on dual arm • Port replicator • Power and USB

outlets for charging

• LAN drop

EXAMPLE:




TOUCHDOWN

DESCRIPTION: Individual landing workspace for short-term work or when checking in between other work activities. Supports typical office activities such as correspondence, writing or reading.

PLANNING TIPS: • Locate in groupings in Quiet or Transitional Zone, in proximity to perimeter windows when

possible; • Fixed surfaces at desk or counter height; • Include adjustable ergonomic task chair or other appropriate seating depending on surface

type; • Provide work surface-height power modules (may be shared by multiple users).

OCCUPANTS: 1 (Calculate occupancy at 100%) VISUAL PRIVACY: Low ACOUSTIC PRIVACY: Low AVERAGE SIZE: 3m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging

EXAMPLE:




FOCUS POD

DESCRIPTION: For mid-term to long-term individual focused work; a secluded workpoint that supports quiet concentration in an open work environment.

PLANNING TIPS: • Locate in Quiet Zone; • Semi-enclosed furniture solution; various postures possible depending on required activity. • Provide adequate task lighting.

OCCUPANTS: 1 (Calculate occupancy at 100%) VISUAL PRIVACY: High ACOUSTIC PRIVACY: Medium AVERAGE SIZE: 4m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging • 1 x 23” monitor (if

furniture type supports)

• Key ring

EXAMPLE:



PRIMARY INDIVIDUAL ENCLOSED

FOCUS ROOM

DESCRIPTION: For mid to long-term individual focused work where a high level of privacy is required. Offers the same functions as a traditional enclosed office would, but for use by all employees.

PLANNING TIPS: • Locate in a Quiet Zone; • Enclosed room with demountable partitions and sliding door; • Glazed partition on one wall to allow light penetration (with privacy film); • Typically includes work surface to support focus work, however more casual postures are

also acceptable. • Provide adequate task lighting.

OCCUPANTS: 1 (Calculate occupancy at 100%) VISUAL PRIVACY: High ACOUSTIC PRIVACY: Medium (STC 45) AVERAGE SIZE: 7.5m² POSTURE: Formal or Casual

IT PROFILE: • Power & USB

charging • VoIP • LAN drop • 1 x 23” monitor

(optional)

EXAMPLE:



PRIMARY INDIVIDUAL ENCLOSED

STUDY

DESCRIPTION: A grouping of quiet individual workpoints in an enclosed room, supporting individual quiet work in a group setting.

PLANNING TIPS: • Locate in a Quiet Zone; • Enclosed room with demountable partitions and sliding door; • Glazed partition on one wall to allow light penetration (with privacy film); • Include a variety of different individual workpoints within a shared space (work surface,

soft seating, layout space, etc.).

OCCUPANTS: 6+ (Calculate occupancy at 100%) VISUAL PRIVACY: Low-medium ACOUSTIC PRIVACY: Low (STC 35) AVERAGE SIZE: 2.5m² per occupant POSTURE: Formal and/or Casual IT PROFILE: • Power & USB

charging • Single 23”

monitor(s) • LAN

connection(s) • No phone use

EXAMPLES:



SECONDARY INDIVIDUAL REFLECTION POINT DESCRIPTION: A short-term refuge for quiet individual contemplation or rejuvenation.

PLANNING TIPS: • Locate in a Quiet Zone; • Semi-enclosed, located in a secluded area, with access to exterior views when possible; • Minimal technology workpoint.

OCCUPANTS: 1 (Not included in occupancy calculation) VISUAL PRIVACY: Medium-High ACOUSTIC PRIVACY: Medium-High AVERAGE SIZE: 5m² POSTURE: Casual IT PROFILE: • Power & USB

charging

EXAMPLE:



SECONDARY INDIVIDUAL ACTIVE WORKSTATION

DESCRIPTION: Treadmill or stationary bicycle with computer station.

PLANNING TIPS: • Locate away from quiet areas to avoid disruption in a Transitional or Interactive Zone; • Can be enclosed room or semi-private workpoint; • Ensure adequate power for equipment.

OCCUPANTS: 1 (Not included in occupancy calculation) VISUAL PRIVACY: Medium-High ACOUSTIC PRIVACY: Medium-High AVERAGE SIZE: 5m² POSTURE: Casual IT PROFILE: • Power & USB

charging

EXAMPLE:



SECONDARY INDIVIDUAL PHONE BOOTH

DESCRIPTION: Enclosed or semi-enclosed area for phone calls.

PLANNING TIPS: • Locate in a Transitional Zone; • Can be enclosed room with sliding door, or semi-private kiosk; • For enclosed rooms, glazed partition on one wall to allow light penetration (with privacy

film); • Provide appropriate task lighting • Provide acoustic treatment for enclosed rooms to ensure sufficient sound absorption.

OCCUPANTS: 1 (Not included in occupancy calculation) VISUAL PRIVACY: Medium-High ACOUSTIC PRIVACY: Medium-High (STC 45) AVERAGE SIZE: 5m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging • VoIP • LAN drop • Optional 1 x

23” monitor (for VC)

EXAMPLE:



COLLABORATIVE OPEN CHAT POINT

DESCRIPTION: Area for brief impromptu conversations.

PLANNING TIPS: • Locate in an Interactive or Transitional Zone, typical near a path of travel; • Standing or seated workpoint; • Minimal technology workpoint.

OCCUPANTS: 4 (Calculate occupancy at 25%) VISUAL PRIVACY: Low ACOUSTIC PRIVACY: Low AVERAGE SIZE: 3m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging (optional)

EXAMPLE:



COLLABORATIVE OPEN HUDDLE

DESCRIPTION: Informal short-mid length meeting area, open or semi-enclosed.

PLANNING TIPS: • Locate in an Interactive or Transitional Zone; • Semi-enclosed booth or furniture solutions; • Can be used as division between zones.

OCCUPANTS: 6 (Calculate occupancy at 25%) VISUAL PRIVACY: Low-Medium ACOUSTIC PRIVACY: Low-Medium AVERAGE SIZE: 8m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging • Optional large

monitor display • LAN connection

EXAMPLE:



COLLABORATIVE OPEN TEAMING AREA

DESCRIPTION: Informal work area to accommodate team work and idea generation. A grouping of workpoints to encourage sharing and collaboration with various work tools.

PLANNING TIPS: • Locate in Active or Transitional Zone; • May include various work surfaces and a media table with display monitor(s) and/or

interactive touchscreen, and/or small collaborative area; • Include whiteboards or other writing surfaces, media table, or other collaborative tools.

OCCUPANTS: 8 (Calculate occupancy at 25%) VISUAL PRIVACY: Low-Medium ACOUSTIC PRIVACY: Low-Medium AVERAGE SIZE: 15m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging • 1 x 50” monitor • Wireless

presentation

EXAMPLE:



COLLABORATIVE OPEN LOUNGE

DESCRIPTION: Open area with furniture to accommodate dining and/or social interaction and informal work.

PLANNING TIPS: • Locate in an Interactive Zone; often adjacent to Kitchenettes • Provide a collection of soft seating, small tables, and chairs.

OCCUPANTS: 10+ (Calculate occupancy at 25%) VISUAL PRIVACY: Low ACOUSTIC PRIVACY: Low AVERAGE SIZE: 20m² POSTURE: Casual IT PROFILE: • Power & USB

charging • 75” or 65”

monitor • Wireless

Presentation

EXAMPLE:



COLLABORATIVE ENCLOSED WORK ROOM

DESCRIPTION: Enclosed room for short-term or mid-term group work or meetings.

PLANNING TIPS: • Locate in a Transitional Zone; • Enclosed room with demountable partitions and sliding door; • Optional media table with display monitor(s); • Glazed partition on one wall to allow light penetration (with privacy film); • Provide appropriate task and/or accent lighting.

OCCUPANTS: 4 (Calculate occupancy at 50%) VISUAL PRIVACY: Medium-High ACOUSTIC PRIVACY: Medium (STC 45) AVERAGE SIZE: 15m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging • 1 x 50” monitor • Wireless

presentation • VoIP (optional) • LAN drop (optional) • Key ring (optional)

EXAMPLE:



COLLABORATIVE ENCLOSED PROJECT ROOM

DESCRIPTION: Enclosed room for longer term project teams or groups to assemble.

PLANNING TIPS: • Locate in a Transitional or Interactive Zone; • Enclosed room with demountable partitions and sliding door; • Glazed partition on one wall to allow light penetration (with privacy film). • Provide appropriate task and/or accent lighting

OCCUPANTS: 6 (Calculate occupancy at 50%) VISUAL PRIVACY: Medium-High ACOUSTIC PRIVACY: Medium (STC 45) AVERAGE SIZE: 20m² POSTURE: Formal or Casual IT PROFILE: • Power & USB

charging • 1 x 70” interactive

monitor • Videoconferencing • Teleconferencing • Wireless

presentation • Cable matrix • LAN drop

EXAMPLE:



COLLABORATIVE ENCLOSED MEDIUM MEETING ROOM

DESCRIPTION: Enclosed room for short to mid-term team work or meetings.

PLANNING TIPS: • Locate in a Transitional or Interactive Zone; • Enclosed room with demountable partitions and sliding door; • Glazed partition on one wall to allow light penetration (with privacy film); • Provide appropriate accent lighting (dimmable, etc.).

OCCUPANTS: 12 (Calculate occupancy at 50%) VISUAL PRIVACY: Medium-High ACOUSTIC PRIVACY: Medium (STC 45) AVERAGE SIZE: 30m² POSTURE: Formal or Casual IT PROFILE: • Power & USB charging • 84” monitor • Audio Video • Videoconferencing

(optional) • VoIP • Wireless presentation • Cable matrix • LAN drop • Optional VC

EXAMPLE:



COLLABORATIVE ENCLOSED LARGE MEETING ROOM

DESCRIPTION: Enclosed room for large formal meetings and presentations.

PLANNING TIPS: • Locate in a Transitional or Interactive Zone; • Enclosed room with demountable partitions and 2 sliding or swing door(s); • Moveable partition to divide space into smaller rooms; • Provide tables reconfigurable into various layouts (training, presentations, etc.); • Include additional guest seating; • Glazed partition (or section thereof) on one wall to allow light penetration (with privacy

film). • Provide appropriate accent lighting (dimmable, etc.)

OCCUPANTS: 20+ (Calculate occupancy at 50%) VISUAL PRIVACY: Medium-High ACOUSTIC PRIVACY: Medium (STC 45) AVERAGE SIZE: 60m² POSTURE: Formal IT PROFILE: • Power & USB charging • 110” monitor • 60” monitor (optional) • Audio Video • VoIP • Wireless Presentation • LAN drop • Microphone

EXAMPLES:



SUPPORT SPACE KITCHEN/CAFÉ

DESCRIPTION: Kitchen facilities for use by employees for dining and socializing.

PLANNING TIPS: • Locate in an Interactive Zone; • Open space, with visual separation from workspaces; • Includes sink(s), refrigerators, microwaves, millwork and counter space.

BENCHMARKS: 1-25 occupants • One 6m² • 5 lin.ft.

(1.5m) millwork

• One under-counter refrigerator

• Recycling centre

25-50 occupants • One 10m² • 5-8 lin.ft. (1.5-

2.5m) millwork • 1-2 refrigerators • Recycling centre

50-150 occupants • One 15m² • 12-16 lin.ft. (3.5-

5m) millwork • 1-2 refrigerators • Recycling centre

151-300+ occupants • Two 15m², each

with • 12-16 lin.ft. (3.5-

5m) millwork • 2+ refrigerators • Recycling centre

OCCUPANTS: N/A (Not included in occupancy calculation) VISUAL PRIVACY: Medium ACOUSTIC PRIVACY: Medium POSTURE: Casual IT PROFILE: • 1 x 50” monitor • Digital signage • Power and USB charging

EXAMPLE:



SUPPORT SPACE EQUIPMENT AREA

DESCRIPTION: Business Centre with office supplies.

PLANNING TIPS: • Locate in a Transitional or Interactive Zone; • Provide power for equipment; multi-function device, shredder, etc. • Include storage furniture or layout counter/millwork.

BENCHMARK: • One Equipment area for every 25-50 target population (or approximately 500m² of

floor area) • Minimum of one that is enclosed or semi-enclosed per floor, with supply storage and

a collating surface.

OCCUPANTS: N/A (Not included in occupancy calculation) VISUAL PRIVACY: Low ACOUSTIC PRIVACY: Low AVERAGE SIZE: 5m² POSTURE: N/A IT PROFILE: • MFD Printer • MFP printer (GCSi) • LAN drop • Plotter (optional)

EXAMPLE:



SUPPORT SPACE LOCKER AREA

DESCRIPTION Individual storage lockers in a centralized area.

PLANNING TIPS: • Locate in a Transitional Zone; • May be assigned and/or unassigned; • Provide a variety of locker types and sizes for different worker types; • Provide Coat Closets in addition to lockers.

OCCUPANTS: N/A (Not included in occupancy calculation) VISUAL PRIVACY: Low ACOUSTIC PRIVACY: Low AVERAGE SIZE: 0.5m² per person POSTURE: N/A IT PROFILE: N/A

EXAMPLE:

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