Medical SpanishProject Showcase

April 22, 2010

Background

Our Client

• University of Tennessee Health Science Center College of Medicine

• Dr. Bill Brescia and a six person committee comprised of medical students

The Problem• The Hispanic population is the fastest growing group of

people in the nation. • There are approximately 19,300 Hispanic Memphis

residents. • In order to adequately provide healthcare to the patient

population, the number of Spanish-speaking physicians must increase at a paralleled rate.

• Currently, the University of Tennessee offers no form of medical Spanish education to students in the College of Medicine.

Background

Our Task

To design and develop a course to address theissues faced by UTHSC medical students whenthey encounter Spanish-speaking patients in a clinical setting.

Background

The goals included:

• cutting down on time for each patient visit,

• establishing patient-doctor trust, and

• minimizing harm to patients due to language barriers.

Background

To meet these goals and solve the problem presented by UTHSC, the educational goal for our course became:

To communicate conversationally with Spanish speaking patients in a clinical setting.

Solution

To achieve this goal, we would provide the UTHSC medical students with an asynchronous, Web-based curriculum to learn Spanish for a clinical setting.

Solution

Product Demonstration

“You organized the content in a manner that has improved upon the original flow of the material.”

“The sequence flows very well. Learner interaction is good.”

One-to-one evaluators felt confident that they would be successful learning the content in this course.

They also found the layout and design to be easy to follow and uncluttered.

“The illustrations were very helpful, as well as the audio buttons for the words that were difficult to pronounce.”

“The course seemed great. It was easy to follow.”

Product Reception

Before After

Changes Made

Added missing sound files

Added navigation option

Before

After

Product Reception

Added more audio questions

Before After

Product Reception

• SCORM compliance isn’t always reliable

• Collaboration software such as Google Docs allows for time savings and flexibility

• Rapid Prototyping is a huge time saver

Lessons Learned

Questions?