DeSant, Tricia

From:Sent:To:Cc:

Subject:Attachments:

Brad Hauss &brad@gosmoothmove.corn&Wednesday, April 06, 2016 9:11 AM PSC SCSchmieding, Janice; DeSanty, Tricia jjjjAji/ojtfj8Parker, George; Brian Hovis; Reid Hovis; Greg Collins

Re: Carolina Movers LLC, DBA: Smooth Move - (Docket ¹2015-407-T)CAROLINA MOVERS- Tariff revised 11-21-1S.docx; CarolinaMovers Draft BOL 962.pdf

Dear Ms. Schmieding and Ms. DeSanty:

Please find attached the the Tariff and Bill of Lading being submitted on behalf of Carolina Movers, LLC DBArSmooth Move in regards to to the Commission's approval of Docket 2015-407-T to grant their approval ofapplication of a Class E HHG license. Please note the bill of ladings used by the company will include theirPSC Cert. ¹ once issued and will also be pre-numbered. Insurance forms were filed earlier this week andaccepted by ORS.

Please let us know if there are any remaining steps that Qed't6 be completed on our end in order for theircertificate to be issued.

pPeoceeL~Sincerely,

Bradley G. Hauss

Costoroer Approval:By signing this form you approve ag spelhng. format and colors as shown for production. Please Fax to 633.5624I995 Customer Signature

MILSURN PRINTING ~ 600-999-6690 ~ www.milhurnprintinp.corn

PSC¹ UNIFORM HOUSEHOLD GOODS BILL OF LADING AND FREIGHT BILL

CAROLINA MOVERS, LLC d/b/a SMOOTH MOVE430 JOHN T RODDEY CIRCLE

ROCK HILL, SC 29730(803) 366-6683

IN CASE OF NEED: CONTACT TRAFFIC CONTROL MGR. ATABOVE ADDRESS OR TELEPHONE NUMBER REFER TO THIS REG. NO. ~SHIPPER

ADDRESS

FLOORCITY

GENERALCONDITIONS:

ELEV. TEL.STATE

NOTIFICATION OF WEIGHT 6 CHAAGESSHIPPER REQUESTS NOTIFICATION OF ACTUALWEIGHT lt CHARGES TO PARTY SHOWN BELOW

NOTIFY TEL.

ADDRESS

RECEIVEDSUBJECT TO

CONSIGNED TO

ADDRESS

FLOOR ELEV.CITYPAEFEAAEG GstrvaAY nntats)

OA PERIODS OF TIME

TELSTATE

RATES, RULES AND REGULATIONS IN

TARIFF SEC.

ALL CHARGES ARE TO BE PAID IN CASH, MONEY ORDER, ORCERTIFIED CHECK BEFORE CARRIER DELIVERS OR RELINQUISHESPOSSESSION UNLESS INDICATED BY CARRIER. PERSONAL CHECKWILL NOT BE ACCEPTED.

INVOICING

GOV'T. B/L No.

BILL CHARGES TO

WEIGHT AND SERVICES

0 SPACE RES.EXPEDITED SERVICE ORDERED BY SHIPPER DELIVERED ON OR BEFORE

EXCL. USE OF VEH.

CU. FT.

CU. FT.

SIGNEDShipper Date

THIS SHIPMENT WILL MOVE SUBJECT TOTHE RULES AND CONDITIONS OF THE CAA.AIEA 6 TARIFF ALL TERMS PRINTED ORSTAMPED HEREON OA ON THE REVERSESIDE HEREOF. SHIPPER HEREBY AELEA9-ES THE ENTIRE SHIPMENT Ton VALUE NOTEXCEEDING THE CARRIER'9 LIA.GILITY FOA LOD99A IDDAMAGEWILL96 60PEA LG. PEA ARTICLE UNLESS n GREATERAMOUNT IS SPECIFIED BY THE SHIPPER.

GROSS TARE

TRANSPORTATION MILES

ADD'TL. LIAB. CHG. (PER SHIPMENT CHARGE)

ADD'TL. TRANS. (SURCHARGE) 0 ORIG.

EXTRA PICKUPS OR DELIVERIES: NO. BY

AT

NET

0 DEBT.

EXCESSIVE CARRY ELEVATOR STAIRS

PIANO HANDLING: OUT IN HOIST

ADD'TL. LABOR MEN FOR MAN HOURS

WAREHOUSE HANDLING

TRANSIT STORAGE: FROM TO

S.I.T. VALUATION CHARGE

FIATE CHARGES

START

FINISH

AM AM

PM PM

TIME RECORD

Customers Initials

Customers Initials

APPLIANCE SERVICES ORIGIN DUE

DEBT. DUE

OTHER CHARGESCARTAGE: TO WHSE CI, FROM WHSE, ORIG 0, DEBT Cj MI

BARRELS 5

JOB HOURS

TRAVEL TIME

TOTAL HOURS

CARTONS

CARTONS

CARTONS

CARTONS

CARTONS

LESS THAN I 1/2

I 1/2

4 I /2

TRANSPORTATION SERVICESHOURLY CHARGE

STRAIGHT TIMEYAN(s) Msn HOUA9 AT 9 PEA HA.

OVERTIME SERVICESYAN(s'i Man HOURS AT 9 PEA HA.

TRAVEL TIME HOURS at 5

OTHER CHARGES

OTHER CHARGES

PACKING

INSURANCE

TOTAL

DATE DELIVERED

DRIVER

CRIB MATTRESS

WARDROBES (USE OF)

MATTRESS CARTON NOT EXCEEDING 39 x 75MATTRESS CARTON NOT EXCEEDING 54 x 75MATTRESS CARTON EXCEEDING 54 x 75CRATES MIRROR CARTONS

TOTAL PACKING

TOTAL CHARGES 0 CHGE 0 PPD 0 C.O.D. CI G.B.L.

PREPAYMENT: COLLECTED BY

TOTAL CHARGES

BY PERIwnnsHOussranN'9 slGNATURE) DATE

FORM 962A 20ic MrLSUAN PRINTING acossneasn w .milhvrnnrinti 9.

BALANCE DUE: COLLECTED BY06Ui/EAY ACKNOWLEDGEMENT. SHIPMENT Was AECEivso IN GOOD CONDITION EXCEPT AS NOTED ON INVENTORY, ANG SERVICESGADEAEG Waris PEAFOrruso

REC'D FOR STORAGE CONSIGNEEWAREHOUSE

(c) Except rn cased of negligence of the carrier or pany m possession, the ca«ier or party in possession of any of Ihc properly herdn described shall not be bable for delay causedby highway ohstruotiop. or faulty or impassuble highway, or lack of capacity of any highway, bndge, or ferry, or caused by breakdown or mccbanicai dcfcct ofvchiclcs ar equipment.

(d) Except m case hf ncgligcucc of the csmcr or party in possession the camer or party in possession shall not bc tioblc For loss, damage, or driay occuning while the property is

stopped and held or stpred in «a«sit upon request of the shipper, owner, or party eatitletl to nuke such requmt, whether mch request was made before or alter the samer comes uimposscsston of the property.

(e) in case of quarantine thc property may bc discharged at the risk and expense of the owners into quarantine depot or clscwhec, es reiaircd by quarannnc regula«one. orauthorities, snd in such case, cerncr 's rcqensibility shall cease when the property is so discharged. or propeny may be rctumcd by cmier at owner's cxpmsc to shippmg point earningcharges both ways. ()uaranune expenses of whatever nature or kind upon or in respect to pmpety shall be home by the owners of the property or be a lien thereon. The cairier sbsfinot be liable for loss rir damage occsstoned by Fum)garion or d is infecuoa or other acts done or required by quarantine regulations or authorirics even though the same may have beendone by canier's oflicers, agents, or cntpioyccs, nor for der«ation. loss or damage of any kind occastoncd by quarantine ar tbe enfmcemmt d»reof. No camcr shall be liable, exceptin case of nag)igence,,for any mistake ar imccuracy in any information furnished by the camer, tts agents. or officcrs. as to quarsmine laws

arring«hrions.

Thc shipper shaU hold thecarriers hemless from any expanse they mny incur, or dan»gee they may be requtmd to psy. by reason of the introduction of thc propeny covered by this contract mto any phceagainst the quaraotineilewe or regulations in cfl'cct at swh p)mc.

Scc. 2 (a) No camcr «bound to trmspon said property by any particular schedule, vchtcle, train or vessel or otherwrse than with reasonable dispatch. Every canier shall lavethe nght in case of physicni ucccsstty to fonvsrd said propcny by any cern cr or mute between the point of shipment and the point of destination, ln ag cases not prohibited by law,whcrc a lower value than actual value has been reprcscutcd in writing by Ihc shipper cr has bccn agrccd upon in writiag as thc mlcsscd value of thc pmpety ss dctcnnincd by theclassification or tarifls «pon whichrie rate is based. such lower value shall be the maximum amount to be recovered whcthcr or net such lorn or damage occurs from negligence.

(b) As a mnditton Precedent m recovery, claims must be filed in writing with the receivtng or delivenng samer, or «amer issuing this bill of(«hng, or camcr in posscsston of tbcproperty when the lose, danege, in)my or delay cccmrcd, within nincly days afler delivery of the properly (or in case of export tmflic, withia ntne months afler delivery at port ofexport) or, in case of failure to make dclivcry, ri»n withm nine months alter a rcasonablc time, for delivey has elapsed; and suits siefi bc mstttutcd «garnet any camcr only withintwo years and oue d«U from tbc dsy when notice in writing is given by thc carrier to tbc claimant that the camcr has disallowed thc claim or any part or pans thereof spcciftcd io thcnonce. Where claims )«coot filed m suits are not instituted thereon in sccordmcc with dtc foregoing provisions, no camer hereunder shall be liable, and such claims wtfi not be paid.

(c) Any carrier or Party liable on account of loss or damage to any cf said pmpcrty shall have thc full benefit of any insurance that may have been clfcctcd upon or on account ofsaid property so fsr as dns shall not avoid Ihc policics or contracts of insurance; provtdcd that thc can'icr reimburse the claimant for thc premium ped ri»rcon.

Sec. 3. Except where such service is required as thc result af carrier's negligmcc, ag propcny shall be subject to necessary cooperage, pac(ung nnd repackiog nt owne's cost,

Sec. 4. (a) Property not received by the party entitled tc reeeivc it within the free time (ifaoy) sfiewed by eriffs lawfully eu file (such fiee lime Io be computed as therein gravid«i)afier nottee of the amval of Ihe property at dcs\inatton er at Ibc pan ef export (if imcnded for export) has been duly sent or given, and alter piacemmt of Ihe property for delivery atdestination, or at the lime lender ol'delivery of tbc prepeny te the pa«y entitled to receive It or at the address given fcr delivery les been nede. ney be kept in vchichx warehouse orplace of busmess of the camcr. sub)cct ta the rsnff char'ge for storage and carrier 's responsibility as wechouseman, only. or at the option of the career. msy be removed to and storedsn a warchousc at thc (taint ofdclivcry or at oti»r evailnble pomta, at rbc cost cf Ibc ewner, snd thcrc held without liability on Ihc part of thc carrier, snd subjce to a lien for afi trms.pc«ation and other lawful'charges, including a reasonable charge for starage. In the event tbe consignee cmoot bc found at the address given for dciivey. then in that cvcnt, nodceof the plamag of such ponds in warehouse shall be lclt st the address given for delivery and mailed to any nther addree given on the bill of lading for notiftcation, showing the werc.house m whrch mcb «party has been placed, subject to thc provistons of this paragraph.

(b') Where ncnper able property which has been transported to destination hereunder is refused by consignee or the party entitled to rcccive it upon tender of delivery. or saidconstgnco or party cohricd to reccivc it fails to rcccivc it or claun «dthin 15 days afier notice of arrival of the property at destination shsfi have bccn duly sent or given, thc carriermay sell the same at p biic auction to tbc highest bidder, at such place as may bc designated by the carrier; provided, that the camer sbafi have fire mailed, seat. ar given to thc con-signor notice that the ropefty has been refused or remains unclemcd, as tbc case may be, aud that it wdl be subiee to sale under the tenne of the bill cf lading if depostticn be notarranged for, and shall have published notice containing s descriptioa of the pmpeny, the same name sf tbe pany to whom consigned, md the omc end place ofmls, once a wack formo successive weeks, in a newspaper of general circulation at the place of sale or nearest place where such newspaper ts published; provider( Ibat 30 days shall have elapsed beforepublication ofnoricc qf sale aflcr sard nonce riet the property was refused or remains «nclaimed was mailed, sent, or given.

(c) Where perishabie property which has been transported hereunder to destination is refused by constgnce or party en«tied to reoeve tt, or consignee or pety entitled to receiveit shall fail to receive it pmmptly, me

carrier

ma, tn its discretion, to prevent deterioration or fuehsr deterioration, sell the same to the best advantage st private or public sale: provided,that, if there bc time fdr service of notification to thc consignor or o«ner of the refusal of the property or the kilure to receive it and request for disposition of the property, such noti-fication shall bc give in such menace as thc cxcrcisc of duc diligeacc requires, bcforc thc pmperty is sold.

(6) Where the pm cdure provided for is the «vo paragraphs last prcccding is not possible, it is agreed that nothing contained in said paragraphs shalt be construed to abridge thcnght of thc carrier at i oprion to sdl the property under such circumsmnccs snd in such manner as may be authorized by law.

(e) The procccds uny sale made under firis sechon shall be applied by the camcr Io the payment of advances, tarifi'charges. Packing, storage, snd any other lawful churges «ndthe expense of nonce, vertisemcnt as!e, and other necessaiy expense endo&caring for and matntaining the propeny, if proper care of the same requires special expense, and shouldthere be a balance, it qhafi be paid to Ihe owner of the property sold hereunder.

(I) Where the carri(r is dire«md to load property from (or render any servtce at) s place or places at which the consignor or his agent is not present, the propeny shall bc at the riskof owner before loadipg.

ircctcd m «nlcsd or dciivcr property (or rcndcr any scrvicc at) thc place or places at which the consignee, or his agent is not prcscnt, the property shall bc ater unloading or debveiy.reunder will ca«y or be liable in any way for any documents, specte, or for any articles oF extraordinary valse not specificall rated ia tbe published classift-

spaesl agre«ment to do sa and a stipulated value cf thc articles nre endorsed hcrcon.dangerous goods will not be accepted for shipment. Every party whether principal or agent shipping such goods shafi bc liable for and indemnity the carrier

cmsed by such goods md camer will nct be liable for safe dclivcry of tho shrpmcnt.r consrgocc shall pay thc advances, umff charges,packing and sterage, if any, and afi other lawful charges occumng on said propeny: but, except in thoselawfufiy be authomed to do so, no cakier shalltdeltver or rclinqui sit pos sassier) at destination of the property oovecd by this bill of'lading until sfi tarilf rates

ve bccn paid. The consignor shall be liable for dte advances, tariif cltargcs. packing, storage eul afi ether lawful charges. except that if the consignm sripulates,cc provided for that purpose on thc focc oE mls bill of lading that tho camer shalt not mako delivery withour requiring payment of such charges and Ihe camcrtion, shali «eke delmcry withbur requiring such payment, thc consignor (cxccpt ss heminsiler pmvided) shall not bo bable for such «barges: Pnrvidcd, that,cn instmctcd by the shtppcr or constgnor to deliver said prepeny to a consignea other than tha shipper or coreiguor, such consignee shall not be legally liable

es in respect oi'the trsnspormrion oF said prep'arty (bey«nd those billed aguinst him st tbe time ofdeltvery for whteh he is otbewee liable) which may be faundcny hes been delivered to him, if the coastgnee (a) is an agent only and bas no beneficial «tie in said prepcny, aod, (b) prior to delivery of said propeny hasmer1n writing of iso factofsuch agency and'absence ofbcnefictol ritle, aad. in rbe case of a shipment recess'l ordivcrtcd to a ointother than thats ec-

Whcrc the camcr i dthenskoftheowner fi

Sec.d NoCamer ecations or tariffs unlc a

Sec. 6 Explosivesagainst afi loss or damage

Scc 7, Thc mvncrpinstances where it maand charges thereon hby signature, in thc spco«trey tc such stipllwhere tho carrier hasfor transponation chato bc due afier the pronotfiicd the deliver» tgll p Pificd in the original bt(l of ladin(n has also nottfied thc delivering camer in writiag of ke name nnd address of the beneftcinl owner of said propeny; snd in such cases the shipper orcoasignor, or, in Ihc ctree ol'a slupment so reconsigncd sr divetcd. the bcncficial owner. sbofi bc liable for such sdditronal charges. If the consignee has given to 6» canicr crronccusinformutton as Io who(the bencftcia! ovmcr is, such coosigece shall himsclfbc liable for such additional charger. Nothing herein shall limh rie right of thc camer to rcquirc at timeof shipment, thc pregpment of the charges. If upoa nepecticn it is ascertained that the articles shipped are not those deacnbcd in this bill of Isdmg, tbe advances or tariff chargesmmt be paid upon t articles actuafiy shlppm(

Sec. 8 lf this bill qf lading is issued an thc mder of the shipper, or bis agent, in cxchangc or in substitution for another bill of lading, the shtpper's signature to the prior bill oflading as to thc sratenlcnt of value or othcrwisc, ar election for common law or bill of lading liability, in or in connection tvith such prior btg of ladieg, sbafi bc considcrcd a pan ofthis bill of lading as fully as if!he smne tvee mi«en or made in or in connection with this bi! I of lading.

Scc. 9 Aay altcratian, addition or crasurc in this bill of lading which shall be made without thc special notation hereon of the agmt of tbc catricr Issalng this bill of lading shall bewithout ctycct, and dus bill of Indieg dell be eaforccablc according to its original tenor.

CONTRACT TERMS AxFI) CONI)ITIONSScc. I. (a) Thee 'cr or paly in possession of any of the property herein described shall bc lia)fic as at common law for any loss thcrcofor damage tbcrcto, cxccpt as hcrendtcr

provrdcd.

(b) No camer or party in possession of sfi or any of tbc qrropcrty herein described shall be Itsble for any loss thereof or damage tl»reto ar delay caused by the actof God. Ihc public catt)y. Ue acts oF public authority, quarantine, riots, strikes, peils ofnavtgarion, thc act or default of thc shipper nr owner, thc nature of the propety or defect orinhcrmt vice Ihemin, xcept in case ofncgligcncc of thc carrier or pnrty in possmsicn, no csmcr or party in posscssico of afi or nnyof the property herein described shall bc liable

for thc loss or dsmag Ibcreio or rmpondblc ior Its condttion, operation er fuocrioning, whcthcr or not mch propcny or any pan ef it is packed, unpacked, or packed snd uapaekcdby rhe shipper or its a ent cr ritc camer or irs agent. Exeepr in case of negligence of the camer ur pany in possession, no samer or party in possession ol'afi or any of thc pmpetyheroin describe shag, e liable for damage to or loss of coatents of pieces of fuintture, crates, bundks, cartons, boxes, barrris cr other contain«« unkss mch contsince ara open fortire carrier's mspecricr) ond iten only For such a«iclcs as arc speeiftcafiy listed by the shipper and receipted fur by the cawier or ie ageaa

CAROLINA MOVERS, LLC

d/b/a SMOOTH MOVESouth Carolina Household Goods Tariff

REGULATIONS AND SCHEDULE OF CHARGES APPLICABLK TO

CERTAIN INTRASTATE HOUSEHOLD GOODS MOVES WITHIN THE

STATE OF SOUTH CAROLINA

PROPOSED DATE: November 24, 2015

EFFECTIVE DATE: Upon Approval

Page 1

CAROLINA MOVERS, LLC

d/b/a SM(OTH MOVESouth Carolina Household Goods T'ariff

TABLE OF CONTENTS

Title Page

Table of Contents

Applicability of Tariff

SECTION 1

1.0 Transportation Charges1.1 Hourlyl Rates and Charges for Regulated Moving Services1.1. 1'ourlyt Moving Rates1.2 Houri) Rates and Charges foi Other Services

SECTION 2

2.0 Extra Charges2.1 Bulky Article Charges2.2 Elevator or Stair Carry2.3 Long Carry Charges2.4 Additional Pick Up and Delivery Stops2.5 Packing and Unpacking2.6 Exclusion for Pianos and Pool T'ables2.7 Waiting Time

SECTION 3;3.0 Rules &d Regulations3.1 Claims3.2 Computing Charges3.3 Governing Publications3.4 Items of Particular Value3.5 Bill of Lading, Contract Terms, Conditions3.6 Delays3.7 Water/Gas Line Connections

77-88

8

8

999

Page 2

CAROLINA MOVERS, LLC

d/b/a SM6OTH MOVE

South Carolina Household Goods Tariff

This tariff contains the regulations and rates applicable to the provision of intrastate household

goods moved by SMOOTH MOVE. These services are furnished between points and places

within the state of South Carolina.

Page 3

CAROLIN MOVERS, LLC

d/b/a SM OTH MOVESouth Carolina Household Goods Tariff

SECTION('

1.0 Trans)ortation Charges

All moves andi services are subject to a I-hour travel charge billed at the applicable hourly rate corresponding tothe number ofmovers on the job. This charges covers fuel and our travel time spent driving to and from ourI'ocation for local moves with travel of less than 35 roundtrip miles. Mileage will be calculated when themoving truck l'eaves our location and the mover's estimate return mileage to our location once the move iscompleted. An'additional fee of $3.00 per mile per truck will be accessed for any mileage exceeding the 3$ milelimit.

1.1 Hourly Rates and Charges for Regulated Moving Services

Time will be billed in 15-minute increments with 3-hour minimum charge, which includes the I-hour travelcharge defined in Section 1.0 Transportation Charges. The clock starts at the appropriate hourly rate when themoveis afrive at the customer's first location and billable time will be incurred until the move is completed.Any interim charge is rounded up to the next 15-minute increment. If a customer cancels within 48 hours oftheir scheduled move, SMOOTH MOVE reserves the right to charge the applicable minimum.

1.1.1 Houri'y Moving Rates

Hourly movin)gates are based on Peak and Off-Peak seasons, as well as Weekdays and Weekends. Peak ratesare onl a I'icable in a calendar year during the period from Memorial Day to Labor Day Peak/Weekend ratesy ppshall also appSunday, wherbelow are ho

moving equip

y to all federal holidays. Weekend rates apply to moves occurring on a Frid'ay, Saturday ors Weekday rates apply to moves taking place Monday through Thursday. Rates displayed

ly rates for moving services in USB's and include labor and a moving truc1c, as well as propergent and blankets. Moves with 3 or fewer men include the use of one moving truck, whereas,

moves with greater than 3 men include the use of two moving trucks, The use of moving trucks is includ'ed inthe hourly rates.

2 men3 menExtra Men

~Weekda

99129

35

OFF-PEAK

Weekend109

134

~Weekda

109

134

35

PEAK

Weekend114139

3S'age4

CAROLIN4 MOVERS, LLC

d/b/a SMOOTH MOVE

South Carolina Household Goods Tariff

1,2 Hourly Rates and Charges for Other S'ervices

Hourly rates attd charges for Other Seivices liste'd below remain the same every day in a calendar year.

~Tf S R~IR f

Packing and Unpacking (see section 2.5)

Junk Removal/HaulingDelivery Services (3 items or less)

Overnight Holldmg Fee

$45.00 per man+ $25 travel fee per man

$45.00 per man+ $3 per mile+ disposal

$45.00 per man + $3 per mile$ 125/night, $350/week, $ '700/month

Transportation charges for Packing and Unpacking servfces and Junk Removal/Hauling will be billed under the

same guidelinft,s set forth for moving services, except the minimum charge will be 2 hours for labor plus the

applicable trav'el fee. Delivery Services shall have a $ 150 minimum charge per degvery.

SECTION 2

2.0 Extra Charges

The following,'charges shall be assessed in addition to the hourly rates quoted in Section 1 of this tariff, in connectioi

with a move itIvolving additional items:

2.1 Bulky Article Charges (per item)

Note: The Sulky Article Charges below apply in addition to normal labor rates and other charges fortransportation, The first price showa is the ad'ditional charge if the item is included as part of a larger move,whereas the second price shown is the charge only to move the bulky item alone.

ITEM~ Motor Cycle~ Steel Gun Cabinet (in excess of250 lbs.)~ Riding Lawnmowers~ Gr/if Carts~ Upright Piano~ Baby Grand Pian'o

~ Stainless Steel Appliances~ Ceramic Grills

Fee

$ 125

$ 150

$ 125

$ 125

$ 125

$250

$250

$200

Page 5

CAROLlN MOVERS, LLC

d/b/a SM OTH MOVESouth Carolina Household Goods Tariff

2.2 Klevator or Stair Carry

SMOOTH MOVE does not charge an additional fee for elevator or stair carry. Normal hourly rates will

apply. '.3

Long arry Charges

SMO&apply-

H MOVE does not charge an additional fee on long carry moves. Normal hourly rates will

2.4 Additi nal Pick-Up and Delivery Stops

SMOOTH MOVE does not charge an additional fee for making additional pick-ups or deliveries afterthe initial stop. These stops will be bilied at the applicable hourly rate.

2.5 Packing and Unpacking

2.5.1 SMOOTH MOVE charges $45.00 per hour per man for packing and unpacking servicesplus a $25 travel fee per man. Boxes and packing materials may be purchased separatelysolely at the disoretion of the shipper and not a requirement for packing services.

2.5.2 SMOOTH MOVE is not responsible for items packed by the customer. Boxescontaining f'ragile or breakable items must be properly labeled. SMOOTH MOVEreserves the right to decline any moves consisting of extremely large or fragile items.

2.6 kxclusion for Pool Tables, Hot Tubs, and Whirlpools

SMOOTH MOVE will not be responsible for moving slate pool tables, hot tubs or whirlpools.

2.7iWaiting Time

'he customer is charged the rates specified in Seeti'on 1 for all waiting time or delays not at the,'fault of SMOOTH MOVE. Such delays include but are not limited to delays closed by traffic,weather, bridge closures or malfunction, customer tardiness, etc. Should these circumstancesrequired the move to be rescheduled, an additional hour of travel time will apply.

Page 6

CAROLINA'OVERS, LLC

d/b/a SMOOTH MOVE

South Carolina Household Goods Tariff

SECTION 3

3.0 RULE AND REGULATIONS

3.1 Claims

3.1.1 All claims for loss, damage or overcharge must be written and should be attached to the Bill ofLading. A claim form will be provided that is to be completed 'by the customer.

3.1.2 Claimant must immediately notify carrier of all claims for concealed damage. SMOOT'H MOVE

must be given reasonable opportunity to inspect damaged items in original packing.

3.1.3,Although our movers will be careful with your possessions, from time to time damages may'occur. Basic Value Protection is included standard with all moving services. This level of'protectionis minimal and often inadequate as it provides a released value of $0.60 per pound perarticle if items are lost, destroyed or damaged. For example under this coverage, the mover

, would only be required to pay $24.00 for a broken fiat screen television weighing 40 pounds.

If damages are caused by our service, SMOOTH MOVE reserves the right to repair the

damage(s) in question or pay the claim at the Basic Value Coverage amount, If there is damage,notify SMOOTH MOVE immediately. They will complete a Damage Report before they leave

your site. If you discover damage after the move, call the office within 96 hours of your move.No damage claims will be honored until the charges for moving services are paid in full.

,SMOOTH MOVE does not provide or sell extra insurance or Replacement Value coverage.'dditional insurance coverage may be purchased solely at the option of the Shipper through a 3"I party provider that has no affiliation with SMOOTH MOVE. We do not attest to their servicesnor guarantee their company on the amount or ability to pay claims.

3.2 Computing Charges

SMOIIln SectI

TH MOVE rates are computed by mulfiplying the applicable hourly fate by the time as provid'edon I.

3.3 Governing Publications

SMOOTH MOVE rates and charges are governed by the terms arid conditions of this tariff, and theRules and Regulations of the South Carolina Public Service Commission.

Page 7

CAROLiNA MOVERS, LLC

d/b/a SM OTiH MOVE

South Carolina Household Goods Tariff

3.4 Items f Particular Value

SMOOtTH MOVE does not assume any liability whatsoever for documents, currency, credit cards,

jewelry, watches, precious stones or articles of extraordinary value including accounts, bills, deeds,

evidences of debt, securities, notes, postage stamps, stamp collections, trading stamps, revenue stamps,

letters or packets of letters, al'coholic beverages, firearms, coin collections, articles ofpeculiarly inherent

or intrinsic value, precious metals or articles manufactured there &om. SMOOTH MOVE will not

accept responsibility for safe delivery of such articles if they come into SMOOTH MOVE's possession

with cIr without SMOOTH MOVEis knowledge. Items of extraordinary or unique value such as

artworIt, statues, antiques, clocks, pianos, electronics, etc. are subject to the Basic Value Coverage

descri)ed in Section 3.1.3 which generally will be inadequate protection. Third party coverage should

be purchased to cover these items or the Shipper should select a qualified mover that sells additional

insur artcc.

3.5 Bill of'Lading, Contract Terms, and Conditions

Each customer will be provided with a copy of SMOOTH MOVE's Bill of Lading. The terms and

conditions of the Bill of Lading, attached hereto, are hereby incorporated by reference.

3,6 Delays

SMOOTH MOVE shall not be I'iable for any d'amages, delays in transporting household goods resulting&om Q act of God or fault or negl'ect of any unforeseen entities.

3.7 Water/Gas Line Connections

SMO(TH MOVE is not responsible for connection or disconnection of any water or gas lines typicallyassociated with certain household appliances that may be included in a move such as washing machines,re&igqrators, ice makers and stoves. SMOOTH MOVE shall not be liable for any damages caused to

personal or real property resulting &om flood, water leaks, or fire of any cause or nature. Theseconnections should be made by certified electrician or plumber.

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