Deployment and UC Experience

Magesh ManirajIT Consultant | Satyam Computer Services LimitedMagesh_maniraj@satyam.com

Session Objectives

OCS 2007 IntroductionPlan for basic deployment Plan for an enterprise deploymentOverview of various enterprise deployment optionsTools that are available to help manage deploymentsUC user experience

OCS 2007

What is OCS 2007?

EditionsStandard & Enterprise

LCS 2005 Vs. OCS 2007

Plan for Basic Deploymnet

Basic OCS 2007 Scenario

Standard Edition

AD

Ideal forProof of Concept/Pilot

Branch Office

Functionality IM, Presence, Peer-to-peer Voice, Conferencing

No External Access, Not Highly Available

PSTN requires Mediation Server

Server Roles

Co-located on one server Presence, IIS Share, Conferencing,

A/V

Scalability1 Server

Up to 5,000 users

Standard Edition Deployment

Plan for Enterprise deployment

QOE Monitorin

g Archiving

CDR

OCS 2007 Architecture Overview

Public IM Clouds

MSNAOLYahoo

RemoteUsers

DMZ

FederatedBusinesses

Front-End Server(s)

(IM, Presence)

InboundRouting

OutboundRouting

PSTN

BackendSQL

server

Exchange2007 Server UM

Voicemail

UC endpoints

Active Directory

Voice MailRouting

Conferencing

Server(s)

PBX

(SIP-PSTN GW)

AccessServer

DataAudio

/VideoSIP

Mediation Server

PRI

Enterprise Edition Deployment

Server RolesRole Scenario Purpose

Standard Edition All All-in-one functionality for proof-of-concepts

Enterprise Edition: Front End

AllSIP communications between client and servers

Enterprise Edition: Back End

AllSQL Server: Back End store for state information

DirectorExternal Access

Authentication of external users

Edge ServerExternal Access

Remote access, federation, PIC, media traversal

Mediation Server Voice Interoperability with IP-PSTN Gateways

Archiving Server All Compliance and Call Detail Records

Communicator Web Access

Web AccessWeb Access for IM and Presence functionality

RoleScenari

o Purpose

Web Conferencing ServerConferencin

g

Dedicated MCU for web (data) conferencing in high-scale deployments

Audio/Video Conferencing Server

Voice and Conferencin

g

Dedicated MCU for Audio/Video conferencing in high-scale deployments

IIS ServerConferencin

gDedicated IIS Server for Conferencing data

Web Conferencing Edge Server

Conferencing

Transports Web Conferencing (PSOM) traffic through the Perimeter Network for external/anonymous/federated access

A/V Conferencing Edge Server

Voice and Conferencin

g

Transports A/V traffic (RTP) through the Perimeter Network for external access

QoE Monitoring Server VoiceMonitors Quality of Experience for Voice and media. Rich reporting and historical analysis

Exchange Unified Messaging

VoiceIntegration with Exchange UM – voicemail, missed call notification, auto-attendant features

Server Roles

Key Planning ConsiderationsFunctional requirements

Will I deploy Voice? Will I deploy Conferencing?Do I need to provide access outside the corporate firewall?Do I have compliance requirements for IM and conferencing?

Site AnalysisHow many sites do I have?What is the bandwidth at each site?How many users at each site?

Deployment PathAm I migrating from Live Communications Server 2005?Is this a proof-of-concept deployment?

OCS 2007 Deployment Options

Consolidated Configuration Scenario Enterprise Edition Example Deployment

Medium Size Business

Regional Deployment

Functionality IM, Presence, Peer-to-peer Voice, Conferencing

Highly Available, Medium Scale

No External Access

PSTN requires Mediation Server

Server Roles

Scalability5 Servers

Up to 30,000 users

AD

Enterprise Edition Front-End Servers: Consolidated

SQL

Presence

Conferencing

IIS Share

Audio/Video

Expanded Configuration Scenario Enterprise Edition Example Deployment

Large Enterprise

Central Datacenter

Functionality IM, Presence, Voice, Conferencing

No external access, No PSTN

Server Roles

Scaled-out across servers

High Availability, High scale

Scalability14 Servers

Up to 125,000 users

AD

Enterprise Pool: Expanded

Back-end Server

SQL

Back-end Server

SQL

Active

Passive

A/V Conferencing

Servers

Web Conferencing

Servers

IIS Servers

Enterprise Edition Front-End Servers: Expanded

AD

Enterprise Pool: Expanded

Back-end Server

SQL

Back-end Server

SQL

Active

Passive

A/V Conf

Serve

rs

Web Conf

Servers

IIS Servers

Enterprise Edition Front-End Servers:

Expanded

Access Edge Server

Web Conf Edge Server

A/V Conf Edge Server

ISA (Reverse Proxy)

Traffic: PSOM

Traffic: A/V

Traffic: HTTPS

Traffic: SIP

External Access Configuration Scenario Enterprise Edition

Example Deployment Large Enterprise

Central Datacenter

Functionality External access to IM, Presence, Voice, Conferencing

Browser base access

Server Roles

Scaled-out across servers

High Availability, High scale

Scalability14 Servers

Up to 125,000 users

Global Deployment With Voice Scenario

AD

SQL

Enterprise Pool: Consolidated

Secondary Site

PSTNRegion I

IP-PSTN GW

A

IP-PSTN GW

B

IP-PSTN GW

B

MediationServer

MediationServer

Loc 1

Loc 2

Loc 3Enterprise Pool: Expanded

Back-end Server

SQL

Back-end Server

SQL

Active

Passive

Primary Site

Web Conferencing ServersA/V Conferencing ServersIIS Servers

Enterprise Edition Front-End Servers: Expanded

ISA (reverse proxy)

DMZ

A/V ConfEdge Server

Web Conf Edge Server

AccessEdge Server

ISA (reverse proxy)

A/V ConfEdge Server

Web Conf Edge Server

DirectorInternal Deployment

Internal Deployment

OC

UC phone

ConsoleCOMO

Corporate Network

Corporate Network

WAN Link

REDMOND Datacenter

SINGAPORE Datacenter

External Access

(Secondary)PSTNRegion

II

IP-PSTN GW

A

IP-PSTN GW

B

IP-PSTN GW

B

MediationServer

Loc 1

Loc 2

Loc 3

A/V ConfEdge Server

Traffic: A/V

Web Conf Edge Server

Traffic: SIP

Traffic: HTTPS

ISA (reverse proxy)

Access Edge Server

Traffic: PSOM

DMZ

Internet Corporate Network

External Access

(Primary)

AD

DMZ

Corporate Network

OCS 2007 SEInternet

User authenticates Access Proxy

OCS Access Edge Server

Director authenticates remote user

Secure connection over TLS

Secure connection over

MTLS

Pool A Pool CPool B

Load Balancer

Load Balancer

OCS 2007 SE

...

Directors

UM Integration with basic OCS 2007 Deployment Ideal for

Proof of Concept/Pilot

Branch Office

Functionality Voice mail for office communicator

Auto Attendant functionality

IM, Presence, Peer-to-peer Voice, Conferencing

No External Access, Not Highly Available

Server Roles

Co-located on one server Presence, IIS Share, Conferencing,

A/V PSTN requires Mediation Server

Recommendation for Site Topology

> 5K

users

Yes

No

Yes Standard Edition

No

Enterprise Edition:

Consolidated

No

Enterprise Edition:

Expanded

Yes

Small Branch orProof of Concept

Regional Datacenter

Central Datacenter

** Repeat as necessary for each site

Start

High Availability?

> 30K users

Topology Servers Required Maximum Endpoints Supported

Standard Edition Server 1 Standard Edition server 5,000

Enterprise Edition Pool: Consolidated Configuration

4 Enterprise Edition Front-End servers running all

server roles1 Backend SQL Server

30,000

Enterprise Edition Pool: Expanded configuration

With Mid-Range Performance SQL

Backend

4 Front-End Servers2 Web Conferencing Servers2 A/V Conferencing Servers

2 IIS Servers1 Backend SQL Server

50,000

Enterprise Edition Pool: Expanded configurationWith High Performance

SQL Backend

6-8 Front-End Servers4 Web Conferencing Servers4 A/V Conferencing Servers

2 IIS Servers1 Backend SQL Server

125,000

Capacity

Deployment Tools

Deployment ToolsValidating deployment configuration

Validation tools in MMC console Simulates workloads (IM, login, presence, A/V etc) Checks configuration settings Provides detailed drill-down reports

Best Practices Analyzer tool

Automating deployment tasksWith LcsCmd.exe Delegate Administration – server admin, user admin,

setup admin Check status of deployment Prepare Active Directory for deployment Backup/Restore operations

Unified Communication End User Experience

Microsoft Office Communicator Client

Part of premium Office 2007 editions

Office Professional PlusOffice Enterprise

MSI driven setupRoll out Communicator 2007

SMS packageDesktop deployment wizard

Client settings are auto configured

Microsoft’s Investment ThemesUnified Communications end-user experience

Integrated communications toolsIntegrated e-mail, presence, IM, voice, videoSeamless transitions between modesWide range of devices

Anywhere accessFrom any telephoneFrom any Web browserFrom Windows Mobile devices

Communicate from inside applicationsRich presence throughout Microsoft Office applicationsAbility to find right person and use right modeShared context and content

Communicate from within Applications

Throughout Microsoft Office Integral presenceCommunicate and share content

Click to communicate within Office Outlook

Reply to e-mail with real-time communicationKeep conversation historySchedule conferences

Extend LOB applications

Integrated Communication Tools

High quality of experienceCall from your applicationsHigh voice/video qualityRich call management

Intuitive user interfaceIntelligent call routingIntegrated with IM and video

Integrated Communication Tools

Enterprise presenceInstant messagingSoftware-powered VoIPIntegrated device experienceAudio and video conferencingWeb conferencing

Unified Communication User Experience

DEMO

Key TakeawaysExploring OCS 2007: How do I run a Pilot?

How do I plan my enterprise deployment?

What deployment options are available for my enterprise?

What tools can I use to manage the deployment process?

How to communicate from within applications?

References

Visit the Microsoft OCS 2007 Tech Centerhttp://technet.microsoft.com/en-us/office/ocs/default.aspx

Visit the Microsoft OCS 2007 Technical Library http://technet.microsoft.com/en-us/library/bb676082.aspx

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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

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