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Transcript of Deploying Cisco TelePresenced2zmdbbm9feqrf.cloudfront.net/2013/usa/pdf/BRKCOL-2342.pdf · Deploying...
Deploying Cisco TelePresence Management Suite and Extension Session ID BRKCOL-2342
Andrew Bell – Technical Marketing Engineer
© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Agenda
Introduction
Endpoint Management
Infrastructure Management
Directories & Phone books
Conference Monitoring
Booking & Scheduling
Reporting and Analysis
Ordering/Licenses
WebEx Enabled TelePresence
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Introduction
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History
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History
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Platform
ASP.NET Application
Windows Server 2008 or 2003
MS SQL Database
– SQL Express on same server as TMS for < 100 systems
– External database
Configured via web interface
VM capable
Previously sold an appliance version
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
TelePresence Management Story
Rebranded during TANDBERG acquisition
– “Cisco TelePresence Management Suite” or “Cisco TMS”
Go forward TelePresence Management application
– Direction is to move CTS-Manager customers to Cisco TMS
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Releases
Currently on version 14.2.2
– Release date: 2013-06-17
Historically 2 major revisions a year
– Minor bug fixes throughout the year
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Extensions
TelePresence Management Suite Provisioning Extensions (TMSPE)
TelePresence Management Suite Analytics Extensions (TMSAE)
TelePresence Management Suite Extensions of Microsoft Exchange (TMSXE)
Cisco TelePresence Management Suite Extension for IBM Lotus Notes (TMSXN)
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Cisco TelePresence Management Suite
Unified Service Orchestration And Control
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Cisco TelePresence Management Suite
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Two different ways of configuring endpoints
– Direct Management
– Provisioning (TMSPE)
TMS is not the SIP/H323 registration point
– Unified CM, VCS, 3rd Party Gatekeeper/Registrar, or no call control
Infrastructure Management is ‘Direct Management’
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Direct Endpoint Management
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Traditional method of endpoint management
Configurable under ‘System Navigator’
+100 Configurable settings (Call, Registration, System Settings)
TMS talks directly to the endpoints via HTTP, SNMP
Uses standard APIs available on endpoint
3rd Party Support
Option 242
Direct Endpoint Management
HTTP
SNMP
TMS
H323
SIP
* optional VCS
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Direct Endpoint Management
1. Go to System Navigator
2. Click “Add Systems
3. Enter IP Address of Systems 17
© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Granular / Immediate System Configuration
Scheduling
OBTP
Upgrades
Reporting
Phonebooks
Conference Management
Direct Endpoint Management
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Direct Endpoint Management - CUCM
Unified CM
TMS Add UCM
List of TP systems
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Direct Endpoint Management - CUCM
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
TMS Responsibilities
– Scheduling
– OBTP
– Basic call history for TC
CUCM Responsibilities
– Phonebooks
– Software Upgrade
– Device Configuration
Direct Endpoint Management - CUCM
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Logical representation of a system
Used when TMS doesn’t natively support a device
Creates a TMS system ID
Can be scheduled and called (dial out only)
Use cases
– Unsupported 3rd Party
– Endpoints in a different TMS
– Partner endpoints
– “User Scheduling” TMSPE, Jabber, Movi, Lync
Direct Managed – “Room Systems”
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Import users from Microsoft & generic LDAP sources 100,000 users and devices User personalisation and administrative device
configuration control for supported devices (e.g. Jabber Video (Movi), Jabber iPad, E20, EX60, EX90, MX200, MX300)
End-user FindMe™ portal on TMS using AD login, instead of Cisco VCS Web UI
Sold per Jabber Video (Movi) or endpoint actively provisioned
Automated provisioning on and off network Provide phone books to authenticated endpoints
even outside the network
Cisco TMS Provisioning Extension v1.0
7 12 11 10 9 8
13 18 17 16 15 14
19 24 23 22 21 20
Cisco TMS
13.2 &
TMSPE
1 6 5 4 3 2
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration Cisco TMS Provisioning Extension v1.0
TMS
VCS Control
HTTP(S) SIP(S)
SIP(S)
VCS Expressway
SIP
(S)
SIP(S)
[email protected] [email protected]
clusterdb
MS SQL
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Cisco TMS Provisioning Extension v1.0
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Cisco TMS Provisioning Extension v1.0
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Cisco TMS Provisioning Extension v1.0
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Endpoint Configuration
Provisioning Features
– Device configuration
– Phonebooks
– Software Upgrades
– Basic reporting
Excluded
– Scheduling
– OBTP
Provisioning
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Infrastructure Management
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Infrastructure Management
Conferencing Devices
– MCU
– TelePresence Server
– Conductor
VCS
TCS
CUCM
Cisco TelePresence Management Suite Product Support Reference Guide
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Directories and Phonebooks
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Directories & Phonebooks
Creation
– Phonebooks & Phonebook Sources
Distribution
– Direct Managed Endpoints
– Legacy & 3rd Party Endpoints
– Provisioned Endpoints
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Phonebooks & Phonebook Sources
Phonebook & Phonebook Source Abstraction
Phonebook Sources can come from a number of different places
– Managed systems, manual list, AD, H.350, TMS phonebooks, file based, etc
Phonebooks are a collection of phonebook sources
Phonebook permissions assigned to TMS directly managed systems or TMSPE user groups
Creation
TMS
AD
CSV file
AD
Source
File
Source
Phonebook
C60
user-1
user-2
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Phonebooks & Phonebook Sources
Corporate Directory: an XML service on the Cisco TMS server. The endpoint accesses a searchable directory directly from the server every time the phone book button is pressed. It allows for a hierarchy of phonebooks and multiple phone numbers on every contact.
Distribution – Direct Managed
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Phonebooks & Phonebook Sources
Through SIP
– SIP-INFO
Movi only searches
– Every time a user types a character in the search field of the Movi client, Movi queries the Provisioning Database on the VCS, and the VCS answers with matching results.
– When a search result is selected, Movi will also query the VCS for the presence status of that contact.
TC Endpoints allow browse
Distribution – Provisioned
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Phonebooks & Phonebook Sources Distribution – Provisioned
TMS VCS
Control
HTTP(S) SIP(S)
SIP Generic
Firewall
VCS
Expressway
SIP
SIP(S)
[email protected] [email protected]
SIP-
INFO
SIP-
INF
O
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Phonebooks & Phonebook Sources
As of TMS 14.1 Unified CM can be a phonebook source in TMS
As of TMS 14.2 Unified CM registered endpoints cannot consume TMS phonebooks
Unified CM
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Conference Monitoring
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Conference Monitoring
Conference Control Centre
Scheduled or Ad-hoc Conferences
Abstraction of endpoint/MCU web interface
– Add/remove participants
– Mute
– Snapshots
Alerts
– Conference Events
– System Tickets
Graphical and Map Monitor Available
Prime Collaboration Manager is different
Conference Control Centre (CCC)
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Conference Monitoring
Conference Control Centre (CCC)
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Conference Monitoring
Map Monitor
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking and Scheduling
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Participant Types
Methods
– Booking Page
– Scheduler / Smart Scheduler
– Booking API
– Microsoft Exchange Integration
Routing
Conference Connection Types
– OBTP, Auto Connect, Manual Connect, No Connect Reservation
Billing codes
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Endpoints and Rooms
– Direct Managed Systems
– “Rooms”
Users
– Provisioned Users
Phonebooks
External
Templates
Equipment
Participant Types
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Booking Page
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Scheduler / Smart Scheduler
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling Scheduler / Smart Scheduler
TMS 14.2
TMSPE 1.1
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling Scheduler / Smart Scheduler
TelePresence Info
WebEx Connection Info
Audio Conference Info
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Used to integrate 3rd party applications with TMS
Listing, availability and scheduling of systems that are in TMS
Direct Managed and External systems only
SOAP API
One of the following licenses must be available to schedule
– LIC-TMS-APPINT for each server using the API. Unlimited systems.
– LIC-TMS-MSEX-25 per 25 registered systems. Unlimited servers.
Used by TMSXE and TMSXN
Booking API
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Microsoft Exchange 2007 & 2010 through Exchange Web Services (EWS) API
Supports all Cisco TelePresence endpoints and supported 3rd party endpoints
Customizable confirmation emails
Auto-replication of TMS scheduled meetings to and from Microsoft Exchange
Simple installation wizard and configuration tool
Schedule TelePresence and video conference meetings from Microsoft Outlook®
Exchange Integration
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
PowerShell Commands
– Permissions
– Throttle Policy
Modify Mailbox Properties
1.Add-MailboxPermission [mailbox] -User "[service user]" -AccessRights FullAccess
2.Set-MailboxCalendarSettings -id [mailbox] -AutomateProcessing AutoAccept
3.Set-MailboxCalendarSettings -id [mailbox] -RemovePrivateProperty $True
4.Set-MailboxCalendarSettings [mailbox] -DeleteSubject:$false
5.Set-MailboxCalendarSettings -id [mailbox] -AddOrganizerToSubject $False
6.Get-MailboxCalendarSettings -id [mailbox]|fl
TMSXE Basic Configuration
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Exchange PowerShell Commands
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling TMSXE Basic Configuration
1. Configure TMS
Connection Information
2. Configure Exchange Connection
Information
3. Connect TMS Systems to
Exchange Room Resources
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling TMSXE Basic Configuration
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling TMSXE Basic Configuration
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling Outlook Productivity Tools
Add participants, rooms, subject
and body in usual fashion
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling Outlook Productivity Tools
Add participants, rooms, subject
and body in usual fashion
The TelePresence Rooms finder makes adding rooms easy
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling Outlook Productivity Tools
Add participants, rooms, subject
and body in usual fashion
The TelePresence Rooms finder makes adding rooms easy
Include dial-in ports for people to join from Jabber or EX Series
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling Outlook Productivity Tools
Add participants, rooms, subject
and body in usual fashion
The TelePresence Rooms finder makes adding rooms easy
Include dial-in ports for people to join from Jabber or EX Series
WebEx Select by default, option to change password or other options
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
TMS will determine which MCU to use if you don’t select one
Based on a number of different factors
– External MCU Usage in Routing Setting
– Preferred MCU Setting
– Bandwidth and Protocol Capabilities
– MCU Size
– IP/ISDN Zones
– Order added to TMS
Call Routing / MCU Selection
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Booking & Scheduling
Automatic Connect
One Button to Push
Manual Connect
No Connect
Reservation
Conference Connection Types
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Reporting and Analysis
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Reporting and Analysis Traditional TMS Reporting
TMS Profile 52
EX90
tmsng
TMS SQL Server
TMS User
CDR & Sys
Info
CDR & Sys
Info
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Reporting and Analysis Traditional TMS Reporting
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Reporting and Analysis Traditional TMS Reporting
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Reporting and Analysis TMS Analytics Extension (TMSAE) Reporting
TMS Profile 52
EX90
tmsng
TMS SQL Server
Sys Info
Sys
Info tmsng_dwh
CUBE
Data Warehouse
Analytics
User VCS
TMSAE
CDR
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Reporting and Analysis TMS Analytics Extension (TMSAE) Reporting
TMS Profile 52
EX90
tmsng
TMS SQL Server
Sys Info
Sys
Info tmsng_dwh
CUBE
Data Warehouse
Analytics
User VCS
TMSAE
CDR
TX9000
CDR
& Sys
Info Unified CM
CDR
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Reporting and Analysis TMS Analytics Extension (TMSAE) Reporting
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Ordering & Licensing
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Ordering & Licensing
Release Key - Base Application
Option Keys
– Capacity
Direct Managed Systems - LIC-TMS-25
Provisioned Systems - LIC-JAB-MOB-25, LIC-MOVI-25, LIC-TMS-PE-25
– Booking API per server- LIC-TMS-APPINT
– Booking API per 25 systems - LIC-TMS-BAPI-25,
– Lotus Notes Integration per 25 systems - LIC-TMS-LOTUS-25
– Exchange Integration per 25 systems - LIC-TMS-MSEX-25
– 3rd Party Infrastructure - LIC-TMS-NETINT
– Analytics Extension - LIC-TMS-ANLYEXT
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
WebEx Enabled TelePresence
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
WebEx Enabled TelePresence Overview
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© 2013 Cisco and/or its affiliates. All rights reserved. BRKCOL-2342 Cisco Public
Q & A
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