Department of Recreational Sports Fitness & … of Recreational Sports ... Personal Training Client...

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- 1 - Assistant Director for Fitness & Wellness Scottie Gray (C) (859) 866-5085• [email protected] Specialist for Fitness & Wellness Sarah Goodwin (C) (678) 633-1260 • [email protected] Graduate Assistant April Pavelka (C) (575) 491-9143 • [email protected] Department of Recreational Sports Fitness & Wellness Employee Handbook Approved by: Scottie Gray Date: 7/01/2016 Version 1.0

Transcript of Department of Recreational Sports Fitness & … of Recreational Sports ... Personal Training Client...

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Assistant Director for Fitness & Wellness

Scottie Gray

(C) (859) 866-5085• [email protected]

Specialist for Fitness & Wellness

Sarah Goodwin

(C) (678) 633-1260 • [email protected]

Graduate Assistant

April Pavelka

(C) (575) 491-9143 • [email protected]

Department of Recreational Sports

Fitness & Wellness Employee Handbook

Approved by: Scottie Gray

Date: 7/01/2016 Version 1.0

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TABLE OF CONTENTS

POLICY/PROCEDURE

$1 Body Comps 3

Certification policies for Staff/Employees 5

Class/Sessions 6

Personal Training Client Tracking 9

Personal Training New Client Information 10

Monitor Free Week/Final Free Week 12

Functional Training Room Key 13

Functional Training Room Usage 15

Scheduling for Staff/Employees 16

Pay Rates Documentation 20

Meetings 21

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Purpose:

These policies and procedures are used to keep a consistent protocol with all Fitness & Wellness

Staff and other departments, organizations, or governing bodies for the event of $1 Body

Compositions.

Scope:

These policies and procedures are used by all F&W Personal Trainers and Monitors.

Policy and Procedure:

I. MONITOR PROCEDURES

a. The Monitor will report to the Main Office of the Ramsey Center to meet with a

previously designated Business Staff Personnel 15 minutes prior to the start time

of the $1 Body Compositions.

b. The Monitor then receives and signs-off on the Money Bag with an allotted

amount of cash inside.

c. The Monitor will collect the patron sign-in sheet from the Studio D closet and will

report to the Personal Training Office.

d. Upon arriving at the Personal Training Office, the Monitor will proceed to collect

cash from patrons and have them sign-in on the waiver in an organized manner.

e. After the allotted time for Body Compositions, the Monitor will tally up the

number of patrons and dollars that were serviced.

f. Following the tallying completion, the Monitor will document the numbers and

return the Money Bag to the Facility Manager and sign-off that is has switched

hands.

II. PERSONAL TRAINER PROCEDURE

a. The Personal Trainer will arrive 15 minutes before start time to prep the

Assessment Room/Personal Training Office.

b. Once participants arrive at the designated times, the Trainer (or Monitor) will

have participants read the laminated waiver provided and sign the sign-in sheet.

c. To perform the Tanita Body Composition Machine correctly, the Personal Trainer

will follow these steps:

i. Click “on”

ii. Clothes = 1.0

iii. Choose M/F standard or athletic (10 hours/week & RHR <60 BPM)

iv. Enter Age

v. Enter Height (ft & in)

Department of Recreational Sports

Fitness & Wellness – $1 Body Comps Policies and Procedures

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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vi. Enter 00 for goal to void this out on the printout

vii. Step on and Grab Handles

viii. Remove Goal from printout

ix. Clean Machine (hand & feet sensors)

d. The Personal Trainer will then perform the measurements, print out the results

from the BIA machine, and briefly explain the results to the patron.

e. After allotted time for compositions is complete, the Personal Trainer will aid the

Monitor with their finishing responsibilities.

f. If there is not Monitor working the $1 Body Compositions, the Personal

Trainer(s) will assume the Monitor Procedures listed above.

III. PATRON POLICIES

a. Patrons can only participate in this service by paying $1 in cash and signing the

waiver.

i. The waiver and acceptance of money are only taken place at the Personal

Training Office.

b. Patrons can only receive services between the allotted times for the Body

Compositions.

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Purpose:

These policies and procedures are used to keep a consistent protocol with all Fitness & Wellness

Staff for certifications required for these positions.

Scope:

These policies and procedures are used by all Fitness & Wellness Staff.

Policy and Procedure:

IV. FITNESS & WELLNESS STAFF CPRO CERTIFICATION POLICY

a. All staff must maintain current First Aid certification.

i. Current certifications are required for instructors and trainers to actively

teach, train, or perform monitor duties.

ii. You may receive a discounted rate of the certification if the staff member

completes the course through the Department of Recreational Sports.

1. A red coupon must be retrieved from the Fitness and Wellness

professional staff in order to receive a discount.

V. GROUP FITNESS AND PERSONAL TRAINING CERTIFICATION POLICY

a. All instructors and trainers are required to obtain a certification that is deemed

accredited by the National Commission for Certifying Agencies (NCCA).

i. e.g. AFAA, ACE, ACSM, NASM, NSCA, NETA, etc.

b. All instructors and trainers are required to maintain that certification through a

nationally recognized fitness agency.

It is expected that all instructors will keep current by re-certifying when applicable. It is the

responsibility of the instructor to know when their certification expires and to obtain re-

certification prior to his/her current certification expiration date. The certification is the

financial responsibility of the team member. Recertification information is available online.

Team members may obtain a discount card for re-certification from the AD F&W.

Department of Recreational Sports

Fitness & Wellness – Certification Policies for Staff/Employees

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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Purpose:

These policies and procedures are used to keep a consistent protocol with all Fitness & Wellness

Staff for classes and training sessions.

Scope:

These policies and procedures are used by all Fitness & Wellness Staff.

Policy and Procedure:

I. GROUP FITNESS CLASS POLICY

a. Instructors must arrive at least 15 minutes early, clock-in, and arrive to the studio

in order to provide enough time to set up all equipment needed for class.

b. All equipment used for class must be put back in its proper place.

c. In all studios, the stereo door should be shut and locked.

i. Volume should be turned down to 0 and powered off.

ii. If there is a problem with the stereo, please report the problem to a

monitor (if available) or contact F&W Specialist via phone or email.

d. The weight racks should be locked.

e. Instructor must replace the studio key in the closet once they obtain it to open the

stereo.

i. Every instructor accepts financial responsibility for the studio key during

the time of their class.

II. GROUP FITNESS CLASS PROCEDURE

a. The instructor will introduce themselves to the class, announce the name of the

class, ask if there are any first time participants, and if there are any injuries you

should know about.

b. The instructor will read the Pre-Class Announcements posted near the stereo (for

water classes: located in sign-in binder).

c. When turning on the stereo equipment, make sure the master volume is all the

way down. Turn on all other boxes before turning on the amp. This will extend

the life of our speakers.

i. When turning the system off, turn the master volume all the way down and

turn the amp off first.

ii. When adjusting the volume, the only dials that need to be touched are the

master volume, CD/iPod volume, and the Mic volume – they should not

Department of Recreational Sports

Fitness & Wellness – Class/Session Policies and Procedures

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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be turned up past 7. To adjust the speed in Studio D and E use the slide

control: up to decrease the tempo and down to increase tempo.

d. To use the microphone, make sure the receiver is ON.

i. Make sure there is a battery inside the mic pack.

ii. Switch the power ON button on the mic – make sure the mute switch is

not on.

iii. Adjust the volume using the stereo controls.

iv. Make sure to take the battery out at the end of class and put it back on the

charger.

v. Place the headset on top of the receiver after class.

III. PERSONAL TRAINING SESSION POLICY

a. Trainer must clock-in 5 minutes prior and after the session is complete.

b. Trainer must meet client at pre-designated area as discussed.

c. Clients are not permitted to bring other individuals with them to the exercise

session(s) unless they are participating in Buddy Session or a Recreational Sports

F&W promotional event.

d. Trainers are not to answer questions on nutrition and/or supplements. If a client is

to ask such a question, refer them to a nutritionist or other qualified personnel

(UGA Nutritionist- Ben Gray [email protected] –Health Center).

e. If trainer feels uncomfortable with a patron and/or client at any time, please bring

it to the professional staff’s attention.

IV. PERSONAL TRAINING PROCEDURE

a. Trainer will meet client at designated time and place.

b. After the session, the trainer will deduct the session from the client’s packet on

Fusion.

c. The trainer will leave the PT Office locked with the lights off unless another

trainer is utilizing that space.

V. FITNESS MONITOR SHIFT POLICY

a. Arrive at the designated class 10 minutes prior to start time.

b. The monitor will wait until 15 minutes have passed from the class start time to

begin any assigned duties.

c. Monitors should check with the instructor that they are ready for class and do not

need any assistance before letting patrons in or leaving the class for assigned

duties.

d. Patrons must be checked into class via the tablets through the Fusion Software.

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e. Monitors should not do unrelated tasks during their shift such as using their

phones, doing homework, etc.

VI. FITNESS MONITOR SHIFT PROCEDURE

a. Retrieve Tablet from the safe in the Studio D/E closet.

b. Log-in to Fusion Software via UGA username and password.

c. Search every patron’s 810 UGA number to verify they have a class pass for the

intended class.

d. Press “Allow” on the Access Reader to check the patron in.

e. The monitor will count all patrons in the class and document the total on the daily

count sheet.

f. The Tablet will be placed back into the safe and the monitor will continue with

assigned duties.

g. If the tablets are not working for any reason, the Monitor will get a class sign-

in/waiver form from the Studio D closet and will record all names, signatures, and

UGA ID’s from the patrons entering the class.

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Purpose:

These policies and procedures are used to keep a consistent protocol with the Personal Training

position to accurately document client attendance and package usage.

Scope:

These policies and procedures are used by Fitness & Wellness Personal Trainers.

Policy and Procedure:

I. PERSONAL TRAINING CLIENT TRACKING POLICIES AND

PROCEDURES

a. The Personal Training tracking document is located at

https://accounts.google.com

b. The trainer logs into this document with the username [email protected] and

the password fitness245d!

c. Once logged into the account, the trainer will click on the Drive icon to access the

Personal Training Tracking spreadsheet.

d. The trainer will type their name in a cell on the spreadsheet and highlight their

name green to indicate they are able to train clients.

e. Underneath the trainer’s name, he or she will list any active clients. Based on the

amount of sessions purchased, the trainers will document the number of sessions

allotted for the client by creating a column for each purchased session and

highlighting the cell yellow that signifies the last purchased session

f. Once the client completes a session, the trainer will type the date of the completed

session in the cell to the right of the client’s name until they reach the yellow

highlighted cell. Once this cell has been filled with a completed session, the client

must purchase additional sessions to continue.

i. It is the responsibility of the Personal Trainer to notify the client when

their purchased package has ended

g. When the trainer has reached his or her maximum training load, he or she will

highlight their name red to indicate they can no longer accept new clients.

i. It is the responsibility of the Personal Trainer to indicate when they can no

longer accept new clients.

Department of Recreational Sports

Fitness & Wellness – Personal Training - Client Tracking Policies and Procedures

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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Purpose:

These policies and procedures are used to keep a consistent protocol with the Personal Training

position to accurately document client information.

Scope:

These policies and procedures are used by Fitness & Wellness Personal Trainers.

Policy and Procedure:

I. PERSONAL TRAINING NEW CLIENT POLICIES

a. The trainer must contact the prospective client via telephone within 24 hours to

set up the initial fitness assessment. If the client does not pick up, please leave a

voicemail and send a follow-up email.

b. Cancellations must be given 24-hours in advance or the session MAY be forfeited

and charged for the session.

c. All new clients purchasing more than one session are required to purchase the

Polar BodyAge Fitness Assessment separately from their training sessions

d. All trainers should understand each element of the Polar BodyAge fitness

assessment program and FMS protocol. The trainer should also understand and

be able to explain the classifications for each assessment.

i. All trainers should be able to perform the fitness assessment without Polar

should there be any technical difficulties with the equipment.

e. Personal Trainer must have all of the following paperwork on file for the client:

i. Personal training client information sheet

ii. Physician’s referral (if applicable)

f. If a physician’s referral form is needed, explain to the client why this form is

necessary. The fitness assessment will need to be rescheduled, however you may

use this time for discussion of goals.

i. Clients can either take the physician’s referral to their doctor and bring it

back to their next scheduled session or the physician may fax it back to

Rec. Sports (fax info is located at bottom of sheet)

ii. No training or testing may occur until the form has been returned.

g. Once the fitness assessment is complete all appointments can be scheduled. All

sessions must be recorded on Google Calendar; https://accounts.google.com

Department of Recreational Sports

Fitness & Wellness – Personal Training - New Client Information Policy and Procedure

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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II. PERSONAL TRAINING NEW CLIENT PROCEDURES

a. An initial fitness assessment must be conducted prior to any personal training

session

b. Fitness assessments last 1.5 hours in duration. If someone has signed up to train

with a buddy, they must complete their assessment at different times.

i. The protocol sheets are located in the personal training office for referral

during an assessment.

c. Once the initial assessment is complete, get a blank folder in the PT office and

create a folder for the new client. All documentation will be placed in this folder.

i. These documents include, but not limited to, Personal training client

information sheet, Physician’s referral (if applicable), fitness assessment

results and program sheets for each session

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Purpose:

These policies and procedures are used to keep a consistent protocol with the Fitness Monitor

staff position as it pertains to the change of class check-in policies and procedures for Free Week

and Finals Free Week

Scope:

These policies and procedures are used by all Fitness Monitors.

Policy and Procedure:

I. CLASS SIGN-IN POLICIES AND PROCEDURES FOR FREE

WEEK/FINALS FREE WEEK

a. The Fitness Monitor will report to their assigned positions in Studio D as stated in

their normal Policies and Procedures.

b. During Free Week and Finals Free Week, the Monitor will acquire a waiver that

was constructed by the Fitness & Wellness Professional staff from the Studio D

closet instead of their Tablet.

c. Once the Fitness Monitor reports to their assigned class, they will then require

every patron that enters the fitness class to sign and agree to the waiver.

d. The Fitness Monitor will not allow any patrons in who decline the waiver or fail

to acknowledge its agreement to enter the fitness class.

e. The studio capacities will not change for the classes and the Fitness Monitor will

insure to not allow in more patrons than the room and class designate.

f. Once the Fitness Monitor has completed their Check-In responsibilities, they will

return the waivers to the Studio D closet and place them in the Fitness Monitor

Manger box to be collected at a later date by the Fitness & Wellness Professional

Staff.

Department of Recreational Sports

Fitness & Wellness – Monitor Free Week and Finals Free Week Class Check-In Policies and

Procedures

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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Purpose:

These policies and procedures are used to keep a consistent protocol with the Personal Training,

Fitness Instructor, and Group Fitness Monitor staff positions when utilizing the key(s) for the

Functional Training Room.

Scope:

These policies and procedures are used by all Fitness & Wellness Staff.

Policy and Procedure:

I. PERSONAL TRAINING FUNCTIONAL TRAINING ROOM KEY POLICIES

AND PROCEDURES

a. The Personal Training Functional Training Room key is located to the right of the

Personal Training computer in a designated cubby hole.

b. The key is only used when the Functional Training Room is not reserved by other

activities.

c. If a trainer wishes to use the Functional Training Room, they must sign the key

out on the Key Log with a Date and Time listed.

d. The key is this used to unlock the Functional Training Room and must remain

with the trainer until their session is over.

e. Once the session is over, the Personal Trainer will return the key and sign the Key

Log to state when they returned it.

f. They key is not to be passed from trainer-to-trainer without signing the key back

in and then back out to the new trainer.

g. Any misuse of, loss of, or damage to the key must be reported immediately to the

Fitness & Wellness Professional Staff.

i. If this was a direct result to policy violation, the staff member may have

their access to the Functional Training Room revoked.

II. INSTRUCTOR AND MONITOR FUNCTIONAL TRAINING ROOM KEY

POLICIES AND PROCEDURES

a. The Group Fitness Functional Training Room key is located to the in Studio D

closet in its designated cubby hole.

b. The key is only used when the Functional Training Room is not reserved by other

activities.

Department of Recreational Sports

Fitness & Wellness – Functional Training Room Key Policies and Procedures

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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c. If a class is going to take place in the Functional Training Room, the Fitness

Monitor or Instructor for that class must sign the key out on the Key Log with a

Date and Time listed.

d. The key is this used to unlock the Functional Training Room and must remain

with the Instructor/Monitor until the class is over.

e. Once the class is over, the Instructor/Monitor will return the key and sign the Key

Log to state when they returned it.

f. They key is not to be passed from staff-to-staff without signing the key back in

and then back out to the new trainer.

g. Any misuse of, loss of, or damage to the key must be reported immediately to the

Fitness & Wellness Professional Staff.

i. If this was a direct result to policy violation, the staff member may have

their access to the Functional Training Room revoked.

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Purpose:

These policies and procedures are used to keep a consistent protocol with all Fitness & Wellness

Staff and other departments, organizations, or governing bodies for usage of the Functional

Training Room Studio.

Scope:

These policies are used by all users of the Functional Training Room.

Policy and Procedure:

I. PERSONELL POLICY

a. Only Fitness and Wellness specified staff are able to access and utilize the

Functional Training Room without reservation. This staff is specifically trained

by the Fitness and Wellness Professional Staff to properly and safely use the

equipment and room.

II. RESERVATION POLICY

i. All reservations for the Functional Training Room will follow the same

policies for any space usage request the department has; they must go

through our Reservations Professional Staff.

1. These requests will be passed along to the Fitness and Wellness

Professional Staff and will be reviewed for the usage and need that

was asked.

2. If the purpose of the request is deemed justifiable by the Fitness

and Wellness Professional Staff, they will require a Fitness and

Wellness specified staff member to be present and supervise any

activity done in the room by the reserved group.

a. This will be at a $50/hour charge to the group reserving the

room.

3. Only if the Fitness and Wellness Professional staff determines the

group has an adequately trained representative in the room, will

there not be a required Fitness and Wellness staff member present

and $50/hour charged.

4. All participants must sign a waiver to partake in any activity in the

Functional Training Room provided by the Recreational Sports

Office.

Department of Recreational Sports

Fitness & Wellness – Functional Training Room Usage Policies

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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5. All final access decisions are approved, denied, or revoked by the

Fitness and Wellness Professional Staff.

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Purpose:

These policies and procedures are used to keep a consistent protocol with all Fitness & Wellness

Staff for scheduling and subbing.

Scope:

These policies and procedures are used by all Fitness & Wellness Staff.

Policy and Procedure:

I. GROUP FITNESS SCHEDULING POLICY

a. The Group Fitness Instructors must submit their individual semester availability

for the upcoming semester on WhenToWork (www.whentowork.com) by a

designated date.

i. The supervisor has the responsibility to schedule the instructors’ classes

based on demand for the classes, appropriate time slots for patrons, and

availability of both the facility and individual.

ii. Failure to submit availability by the designated date can result in not

receiving any classes on the final schedule.

II. GROUP FITNESS SCHEDULING PROCEDURE

a. The instructor must go to the website www.whentowork.com and login using

their credentials given to them.

b. Once logged in, the instructor must choose “Times I Prefer to Work”.

c. The instructor will then select “Set Repeating Weekly Preferences”.

d. A new window will open up and the instructor will click on the “Paint Icons” on

the left middle area of the screen that are red in color and read “Cannot Work”

e. Lastly, the instructor will highlight the times on the individual days that they

cannot work and will click “Save” to finish.

III. GROUP FITNESS SUBBING POLICY

a. All subs must be finalized 48 hours prior to the class, unless there are extenuating

circumstances approved by the Assistant Director or Specialist.

b. All must use the phone list to call and email all relevant instructors before

contacting Assistant Director or Specialist.

c. All sub shifts must be taken care of on the When to Work website

(www.whentowork.com).

d. If there is an illness or emergency, please notify the Assistant Director or

Specialist immediately.

Department of Recreational Sports

Fitness & Wellness – Scheduling Policies and Procedures for Staff/Employees

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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e. The instructor is responsible for the intended class they wish to sub until another

instructor has taken the class on WhenToWork.

IV. GROUP FITNESS SUBBING PROCEDURE

a. Visit www.whentowork.com.

b. Login using your own username and password.

c. Go to “My Schedule” Weekly tab.

d. Click on the shift or class you would like to drop.

e. Click “Add Shift to Trade Board”.

f. Choose “Drop”

g. Use the phone list to call and email all relevant instructors as soon as possible.

V. PERSONAL TRAINING SCHEDULING POLICY

a. The trainer must contact the prospective client via telephone within 24 hours to

set up the initial fitness assessment.

i. The trainer will send a follow-up email recapping the phone conversation

for documentation and verification. If the client does not pick up, the

trainer will leave a voicemail and send a follow-up email

b. Once the fitness assessment is complete all appointments can be scheduled via

communication with the trainer and client.

i. All sessions must be recorded on Google Calendar.

c. To cancel a session clients must contact the trainer at least 24-hours prior to the

appointment.

i. Failure to comply with this policy may result in the session being forfeited

and the client will be charged accordingly.

d. If a session is forfeited and the trainer is in the facility, the trainer will be paid for

the session.

e. All clients are responsible for contacting the trainer if he/she will be more than 5

minutes late.

f. Trainers are responsible for waiting 15 minutes for late arrivals.

i. If an appointment is a no show, the trainer will document this on the

session summary sheet.

ii. It is the trainers responsibility to communicate that late arrivals receive the

remaining portion of their session (ex. 15 minutes late = 45 minute

session).

g. If a trainer is late for a session, that time is owed to the client.

i. This may be done during that particular exercise session (if the client is

able to stay for the extended period) or time should be added to a future

exercise session.

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ii. An attempt should be made to contact the client as soon as the trainer

realizes that he/she may be late.

h. If a trainer must cancel an appointment with the client (this may only be under

extenuating circumstances) that session is owed to the client.

i. An effort should be made to reschedule this session as soon as possible and

Google calendar should be updated accordingly.

VI. PERSONAL TRAINING SCHEDULING PROCEDURE

a. The Graduate Assistant receives the information sheet for the client and will

contact the desired trainer or assign the client to a trainer by e-mail and place the

form in the trainer’s box.

b. The trainer will reach out via telephone within 24 business hours to the said client

and collect the form from their box as soon as possible.

c. All scheduled times are agreed upon by the client and trainer and are a case-by-

case basis.

VII. FITNESS MONITOR SCHEDULING POLICY

a. The monitors must submit their individual semester availability for the upcoming

semester WhenToWork (www.whentowork.com) by a designated date.

i. The supervisor has the responsibility to schedule the monitors’ shifts

based on the classes offered and amount of staff needed for the shift time.

ii. Failure to submit availability by the designated date can result in not

receiving any shifts on the final schedule.

VIII. FITNESS MONITOR SCHEDULING PROCEDURE

a. The monitor must go to the website www.whentowork.com and login using their

credentials given to them.

b. Once logged in, the monitor must choose “Times I Prefer to Work”.

c. The monitor will then select “Set Repeating Weekly Preferences”.

d. A new window will open up and the monitor will click on the “Paint Icons” on the

left middle area of the screen that are red in color and read “Cannot Work”

e. Lastly, the monitor will highlight the times on the individual days that they cannot

work and will click “Save” to finish.

IX. FITNESS MONITOR SUBBING POLICY

a. All subs must be finalized 48 hours prior to the class, unless there are extenuating

circumstances approved by the Assistant Director or Specialist.

b. All must use the phone list to call and email all monitors before contacting

Assistant Director or Specialist.

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c. All sub shifts must be taken care of on the When to Work website

(www.whentowork.com).

d. If there is an illness or emergency, please notify the Assistant Director or

Specialist immediately.

e. The monitor is responsible for the intended class they wish to sub until another

monitor has taken the shift on WhenToWork.

X. FITNESS MONITOR SUBBING PROCEDURE

a. Visit www.whentowork.com.

b. Login using your own username and password.

c. Go to “My Schedule” Weekly tab.

d. Click on the shift or class you would like to drop.

e. Click “Add Shift to Trade Board”.

f. Choose “Drop”

g. Use the phone list to call and email all monitors as soon as possible.

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Purpose:

These policies and procedures are used to keep a consistent protocol with the Personal Training

and Fitness Instructor staff positions when documenting pay rate justifications.

Scope:

These policies and procedures are used by all Fitness & Wellness Personal Trainers and Fitness

Instructors.

Policy and Procedure:

I. PERSONAL TRAINING DOCUMENTATION POLICIES AND

PROCEDURES

a. It is the Personal Trainer’s responsibility to provide documentation of any

advancement in skill or increase in payroll point system.

b. The Fitness and Wellness Professional staff will keep documentation of

advancement in skill or point system in the trainer’s personnel file.

c. Pay Rate increases will be reviewed at the end of every academic semester and if

applicable, will be applied to the following semester’s pay rate.

d. All pay rate increases are subject to be approved by Fitness and Wellness

Professional staff, Business Professional staff and Associate Director of

Programs.

II. FITNESS INSTRUCTOR DOCUMENTATION POLICIES AND

PROCEDURES

a. It is the Fitness Instructor’s responsibility to provide documentation of any

advancement in skill or increase in payroll point system.

b. The Fitness and Wellness Professional staff will keep documentation of

advancement in skill or point system in the fitness instructor’s personnel file.

c. Pay Rate increases will be reviewed at the end of every academic semester and if

applicable, will be applied to the following semester’s pay rate.

d. All pay rate increases are subject to be approved by Fitness and Wellness

Professional staff, Business Professional staff and Associate Director of

Programs.

Department of Recreational Sports

Fitness & Wellness – Staff/Employee Pay Rate Documentation Policies and Procedures

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0

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Purpose:

These policies are used to keep all Fitness and Wellness Staff informed and up-to-date on the

events of the department.

Scope:

These policies and procedures are used by all Fitness & Wellness Staff

Policy

I. FITNESS AND WELLNESS STAFF MEETING POLICIES

a. Attendance is required for all monthly meetings. Semester meeting dates will be

released prior to the start of the semester.

b. All team members are required to attend monthly meetings.

i. Any problems concerning established meeting times should be brought to

the attention of the Specialist or Assistant Director. If the meeting is

missed, arrangements must be made to meet the Specialist for a discussion

of information that was missed.

ii. Failure to notify the Specialist or Assistant Director 48 hours in advance

that you will miss a meeting will result in a negative performance report.

iii. 2 unexcused absences from monthly meetings will result in termination.

All instructors are responsible for complying with the policies and procedures set forth in the job

description and staff manual. Any instructor that does not follow proper procedure or has failed

to carry out his/her duties will be subject to disciplinary action.

Department of Recreational Sports

Fitness & Wellness – Staff Meeting Policies

Approved by: Scottie Gray

Date: 7/1/2016 Version 1.0