DEPARTMENT OF HUMAN SERVICESSENIORS & PEOPLE WITH DISABILITIES500 Summer Street NE E02 Salem, Oregon 97301-1073Phone: (503) 945-5811

AUTHORIZED BY: INFORMATION MEMORANDUMAdministrator SPD-IM-02-007

Date: January 29, 2002

TO: SPD Central Office Managers

Area Agency on Aging DirectorsCHS Area and Senior Program Managers

SUBJECT: Semi-Annual Intensive TrainingMarch 20 and 21, 2002Wittenberg Inn- Salem, Oregon

INFORMATION: This is our first Intensive Training for 2002. Our Intensive Trainings are intended to be continuing education for case managers and financial workerswho provide assistance to people who have disabilities and seniors, and who have completedthe ongoing training modules offered through Seniors and People with Disabilities. Thesessions offered are sessions that were specifically requested by field staff and managers. Weinvite all appropriate case managers, financial workers, technical assistants and managers toattend.

This training will consist of two days of break out sessions. We are offering 23 sessions thatare tailored to meet the training needs of experienced field staff. The sessions are designedto cross departmental disciplines. The attached brochures give an overview of the informationthat will be presented in each session.

Please have staff use these brochures to register for this training. We ask that you have stafffax their registrations to 503-378-5878. We will do our best to accommodate as many peopleas possible on a first come, first serve basis. It is important to get the registrations in as soonas possible to ensure that your staff are registered in the sessions requested. If the first choiceis unavailable, staff will be contacted in order to reschedule another workshop.

CONTACT: Lauren Mitchell- Session Information503-945-6479 phone, 503-373-7902 faxemail: Lauren.E.Mitchell@state.or.us

Amy Namitz- Registration Information 503-378-8908 phone, 503-378-5878 fax

email: Amy.R.Namitz@state.or.us

March 20 & 21,

2002 Wittenberg

Inn Keizer

Purpose The Intensives are continuing education for eligibility and Case Management staff with field experience, and are not recommended for employees who have not completed the training modules offered through SPD. We have at-tempted to offer sessions that will appeal to staff who serve all of our clients. As the infor-mation presented at the conferences changes constantly, staff are encouraged to attend the conference even if they have attended previ-ously.

Registration Staff are encouraged to register early. Every ef-fort will be made to accommodate your first re-quest; if a session is full, you will be contacted and asked to choose another session. If, after registering, you find you will be unable to attend, please contact the training unit at 503-378-8908 or 503-945-8821.

Hotel Information The conference will be held at the Wittenberg Inn in Keizer. A list of area hotels and a map to the facility are shown below. Wittenberg 503-390-4733 Best Western 503-581-1559 Comfort Suites 503-585-9705 Red Lion 503-370-7888 Additional information is available through the Salem Convention & Visitors Association at 503-581-4325.

Miscellaneous Information Coffee, tea and ice water will be provided dur-ing all sessions each day of the conference. Snack items will not be provided at the confer-ence, although a gift shop is available at the front lobby if you wish to purchase snack items during the course of the conference. Soft drinks and juices will be provided at the afternoon break. Lunch will be served for all participants on both days of the conference.

Special Accommodations If you need special accommodations, please let us know as soon as possible and specify your needs on the registration form.

Agenda March 20, Wednesday 7:30-8:30 Registration/ Sign-in 8:30-10:00 Session 1 10:00-10:15 Break 10:15-11:45 Session 2 11:45-1:00 Luncheon presentation Elizabeth Lopez- Administrator 1:15-3:15 Session 3 3:15-3:30 Break 3:30-4:30 Session 4 March 21, Thursday 7:30-8:30 Registration/Sign-in 8:30-10:00 Session 5 10:00-10:15 Break 10:15-11:45 Session 6 11:45-1:00 Luncheon Presentation Mike Bullis 1:15-2:45 Session 7 2:45-3:00 Break 3:00-4:30 Session 8

Session Overviews

Alzheimers Disease March 20 8:30-10:00 Our understanding of Alzheimers Disease is constantly changing as new medical research emerges. Come to this session to update your-self on the latest information. The presentation will cover diagnosis, prognosis, medications and latest treatment. Resource information will also be provided. Session will be presented by Kay Trask from the Alzheimers Association.

CMS Coding March 20 8:30-10:00 This session is for those of you who need a re-fresher course on CMS coding. Dale Marande will present information on the use of Incoming Codes, QMB coding, Alternate Format coding and SIP/ESB coding in addi-tion to others. If you are uncertain of what codes to use on your cases, be sure to sign up for this session.

Session Overviews (cont)

Guilt and Shame: Obstacles to Accept-ing Support March 20 8:30-10:00 Guilt and shame are two of the predominant obstacles that contribute to resistance in ac-cepting support from others. To understand re-sistance we must really develop some insight into the personal assumptions about these twin feelings. This session will be an ideal time to begin the process of disconnecting any guilt and shame from the past that compromises healthy living, as well as offering the opportu-nity to more fully understand the role of as-sumptions in blocking our willingness and ability to accept support from other people. This session is being presented by Jeff Luke-hart Ph.D who is consistently one of our most popular presenters.

Session Overviews (cont)

Pain Management March 20 10:15-11:45 Pain, if not treated properly, can have a nega-tive impact on a person’s quality of life. The problem is that many people believe that pain is “expected.” Come learn more about pain; the myths and misconceptions about pain as well as explore some of your own feelings re-garding this topic. Ways to manage this chronic condition, both pharmaceutical and non-pharmaceutical, will be discussed. Session presented by Bernadette Murphy

Medical Coverage under the Oregon Health Plan March 20 10:15-11:45 Donna Harles will be the presenter for this session. The session will cover topics such as Exemption Criteria codes and definitions, Buy-ups, KSEL notices, Enrollment/Disenrollment and eligibility determinations. This session is a must for anyone who has cli-ents receiving medical coverage under the Ore-gon Health Plan.

Session Overviews (cont)

“Is This All There Is?”: A Road Map to a Meaningful and Purposeful Life March 20 10:15-11:45 We are living longer. Many people are ill-equipped for a longer life ; it simply creates unforeseen distresses. As we continue to age, we will all seek some answers to the enduring questions of meaning and purpose in life. This workshop is designed as a conversation to as-sist participants in discovering their own prac-tical answers to the enduring questions of life-meaning and purpose. A bonus is the knowl-edge to assist others in their own quest for an-swers. Jeff Lukehart Ph.D will be presenting this session. You will not want to miss it.

Session Overviews (cont)

Successful Employees March 20 1:15-3:15 This presentation will focus on presenting yourself in a professional manner. People are often unaware how body language, tone of voice and the use of words can impact others. Sheryl Thompson will present this session which will help you take a look at the skills you possess and those you need to acquire in order to present yourself more professionally.

Estates Administration March 20 1:15-3:15 There is always confusion about Estates Re-covery. This session is designed to help clear up some of those grey areas. Rick Mills from the Estates Administration Unit, will discuss basic recovery, elective shares, wills and life estates.

Neurological Diseases March 20 1:15-3:15 Bernadette Murphy presented a session on neurological diseases at a prior conference and was tremendously popular. This conference she is back to present information on two dif-ferent neurological diseases. This session will focus on: Spinal Cord Injuries and Epilepsy. You will learn the latest information on diag-nosis, prognosis, medications and treatment. You will not want to miss this session.

Session Overviews (cont)

Tech Talk March 20 3:30-4:30 During this part of the conference you have an op-portunity to ask questions of various technical spe-cialists. Please indicate on your registration which session you would prefer to attend.

Group A: Medicaid Jeff Miller will present this session and will answer questions specific to Medicaid policy.

Group B: General Assistance/Presumptive Medical This panel will be comprised of Karl Bien and Dr Spray who will address questions you have about GA policy, MRT or the presump- tive medical decision process. Group C: Facilities This panel will include technical specialists for RCF’s, ALF’s, and AFH’s. Specialists who will be presenting include Dennett Taber, Allison McKenzie and Mickey Tate.

Please fax any questions you have prior to the conference.Questions sent in prior to the conference will be the firstanswered during the sessions. Fax questions to: LaurenMitchell at 503-373-7902.

Session Overviews (cont)

Session Overviews (cont)

Informed Choice March 21 8:30-10:00 Morgen Brodie will present this session on in-formed choice. You will learn what constitutes ‘informed choice’, elements of establishing preliminary capacity, your responsibility to provide balanced information and how to minimize coercion.

Pickles and Other Oddities March 21 8:30-10:00 Due to the number of requests, this session is being repeated. The session will focus on pro-tected eligibility for certain groups. Eligibility under the Pickle Amendment, Disabled Adult Children and the SSI children who maintain eligibility after the SSI criteria changed in 1996 will be some of the groups discussed. 1619B eligibility will also be covered. Cindy Hoffman is the trainer for this session.

Session Overviews (cont)

Diabetes March 21 8:30-10:00 Having diabetes is a little like learning to drive a car...the goal is control. Come and explore the five “M’s” of a comprehensive diabetes treatment plan; meals, motion, medication, monitoring and managing. Learn what all those “numbers” mean and how good blood glucose control can result in immediate and long-term benefits for those with diabetes. Gini Shaw will be the workshop trainer.

In-Home Services March 21 10:15-11:45 There is a lot of confusion about the authoriza-tion and calculating of in-home service hours. Dolores Miller will be the presenter for this session. She will cover minimal and substan-tial assistance determinations, live in providers and respite care. She will also address the new CA/PS system generating suggested hours and the interpretation of the suggested hours as well as the spousal pay program.

Session Overviews (cont)

The Burial/Life Insurance Connection March 21 10:15-11:45 Trina Kerns is the instructor for this highly requested session. Trina will explain term and whole life insurance policies and the eligibility determination process when you have a client who has these resources. Trina will also ex-plain the connection between life insurance and burial funds and when your client has the option to set aside burial funds to reduce the amount of their available resources.

Time Management March 21 10:15-11:45 Do you ever wish you had an extra hour a day to complete your work? Do you wish your day was more organized? This session will give you some useful, easy tips on time man-agement . Find out how to take control of your desk and how to deal with the constant inter-ruptions that are an integral part of the work we do, by using the tools you already have available to you. This session will be presented by Leslie Houston and Brenda Sheppard.

Session Overviews (cont)

What’s Your Style March 21 1:15-2:45 True Blue! Action Orange! Curious Green! Solid Gold! What color are you? This enter-taining workshop will help you identify your own personality style as well as that of others. Understanding the characteristics of different personality styles is crucial in developing ef-fective communication and building positive relationships. Beverly Hobbs Ph.D. will be presenting this workshop.

Managing Stress March 21 1:15-2:45 Warren Allen gives an inspirational presenta-tion on Tai Chi. In this session you will learn the concepts of Tai Chi, including breathing techniques and body mechanics. This session will show you how to reduce stress and how to create new “best practices” to incorporate into your day. This is a great –late afternoon– wake up session!

Session Overviews (cont)

Understanding the MMPI, Schizophre-nia and Depression March 21 1:15-4:30 Due to an overwhelming response to his last pres-entation on “Personality Disorders”, we are bring-ing Dr. Rodger Meinz back to present for us again. You will not want to miss this session! Dr. Meinz will present information on the following topics: Minnesota Multiphasic Personality Inventory (MMPI-2) Psychologists frequently use the Minnesota Mul-tiphasic Personality Inventory (MMPI-2) to pro-vide them with an objective assessment of a cli-ent's psychological and psychosocial adjustment. This segment of the workshop will talk about what MMPI-2 profile interpretation can and can-not do, how it never should be used, and how psy-chologists go about interpreting the profile. Schizophrenia and Case Management This workshop segment will explore the many factors to case manage in clients with various forms of psychosis. Participants will be given a checklist that will highlight important issues to monitor with each client, thus highlighting the unmet case management needs. Participants will

Session Overviews (cont)

also be taught how to predict psychotic re-lapses and what to do about them. Pseudo-Dementia in the Elderly Depression can give anybody more than just a bad hair day, but it can actually mimic demen-tia in the elderly. Since getting older, with all its attendant losses can be a bummer on the best of days, playing heads up to depression in the elderly can be critical. We will discuss what to do about this important diagnostic is-sue when case managing geriatric clients.

** Note: this session covers two time frames

Models of Integration March 21 3:00-4:30 As the Department of Human Services has moved towards a more integrated system, the way we do business has changed. This session is a chance for you to see different delivery systems around the state and gather informa-tion on new ways of delivering services to our clients. Panel members will include representa-tives from offices in several areas of the state.

Session Overviews (cont)

Who Moved My Cheese? March 21 3:00-4:30 The top selling book and video, “Who Moved My Cheese” will be the focus of this session. This session will help you discover how to deal with change, so that you can enjoy less stress and more success (however you define it) in your work and in your life. Facilitators are Morgen Brodie and Cindy Hoffman.

DHS SPD/AAA Intensives March 20-21, 2002REGISTRATION

(Please Print)

Name: Branch:

Phone: ( ) Fax: ( )

Special Accommodations (specify): Vegetarian?

Sessions: Select one workshop in each time slot

March 20, Wednesday March 21, Thursday

8:30-10:00 8:30-10:00___1. Alzheimers Disease ___11. Informed Choice___2. CMS Coding ___12. Pickles and Oddities___3. Obstacles to Accepting Support ___13. Diabetes

10:15-11:45 10:15-11:45___4. Pain Management ___14. In-Home Services___5. Medical Coverage ___15. Burial/Life Insurance___6. “Is This All There Is?” ___16. Time Management

1:15-3:15 1:15-2:45___7. Successful Employees ___17. Managing Stress___8. Estates Administration ___18. What’s Your Style___9. Neurological Diseases ___19a. MMPI/Schizophrenia/Depression

(must take 19b also)3:30-4:30 3:00-4:30___10a. Tech Talk Medicaid ___20. Who Moved My Cheese?___10b. Tech Talk GA/Presumptive ___21. Models of Integration___10c. Tech Talk Facilities ___19b. MMPI/Schizophrenia/Depression

(must take 19a also)

Please mail/fax your registration form to:SPD, Employment and Financial BenefitsSection500 Summer St NE, E04Salem, OR 97301-1073Fax: (503) 378-5878

Please be sure to fax yourTechTalk questions alongwith your registration!!