Power. Future. Possibilities.

DENVER IT SUPPORT SPECIALISTS

N O R T H S T A R , I N C .

N O R T H S T A R , I N C .

// NETWORK DESIGN, IMPLEMENTATION, AND SUPPORT FOR DENVER SMALL BUSINESS

303-552-0018 // www.nssit.com 2

USER SUPPORT TECHNICIAN

SYSTEM ADMINISTRATOR

TECHNOLOGY CONSULTANTS

HARDWARE MONITORING & MAINTENANCE

BACKUP & DISASTER RECOVERY

STRATEGY & PLANNING

SINCE 1992, NORTH STAR HAS BEEN PROVIDING EXPERT DENVER IT SUPPORT AND IT CONSULTING TO SMALL BUSINESSES FROM BOULDER TO AURORA, FROM LITTLETON TO NORTHGLENN, FROM DOWNTOWN TO DIA, AND ALL AREAS IN BETWEEN.

// OUR WORLD IS EVOLVING – NORTH STAR WILL HELP YOU ADAPT KEEPING YOU UP-AND-RUNNING ALWAYS –IN EVERY WAY

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Traditional PCs

While Desktop PCs and Laptops will always exist, the face of business computing is becoming ever more mobile .

Tablet Computers

Expected to match the numbers of Desktops and Laptops sold by the year 2017, tablets are fast becoming the computer of choice for millions.

Smartphones From 700 million to 1.5 billion in use, virtually every adult in the world will be carrying a Smartphone by 2017, making the technology ubiquitous and critical to effective small business communication.

N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// PREMIUM IT SUPPORT AND SERVICES FOR YOUR SMALL BUSINESS UP-AND-RUNNING ALWAYS – IN EVERY WAY

Our IT Consulting Services Team help you safeguard your IT systems’ availability and data security – and keep your employees focused on profitable activities – by stepping up to a highly reliable Microsoft® all-in-one server solution that is configured for businesses like yours. We support small to mid-sized businesses in Denver, Boulder, and the surrounding Front Range areas.

We provide a team approach where you don’t just get one person with limited IT knowledge and experience, but a team of IT experts. For networks of 5 - 250 users. We provide cost-efficient solutions, including the latest Microsoft Small Business Solutions, which provide more secure collaboration and many security-enhanced features.

This integrated server solution offers easy-to-use tools with automated update and backup features.

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// PREMIUM IT SUPPORT AND SERVICES FOR YOUR SMALL BUSINESS UP-AND-RUNNING ALWAYS – IN EVERY WAY

COMPUTER NETWORK CONSULTANTS AND NETWORK IT SUPPORT Plan and Manage Networks Computer and Technology strategies Network IT consulting and Network design planning Plan and manage upcoming network projects Computer Network Administrator Wireless Computer Networks Cloud Computing Solutions

Network Design and Implementation Network Security and Remote System Access NETWORK TECHNICIANS AND HARDWARE SUPPORT Server Installation and Service Computer Service Hardware Repair On-Site Tech Support Remote Tech Support

Desktop Faxing North Star, Inc. provides every service your business needs to remain up-to-date, productive, and profitable, 24/7, 365.

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

21st Century IT Solutions for 21st Century Businesses

// KEEPING YOUR SMALL BUSINESS CONNECTED - AND PRODUCTIVE - ANYTIME, ANYPLACE – 24/7, 365

The business world – and your competition – have gone mobile. Are your systems as flexible as you need them to be to keep you on the cutting edge of productivity and service to your customers? The Denver IT support specialists at North Star, Inc. are here to help you design and implement systems that will keep all of your people in the loop and connected, at any time and from any location, every day of the year.

From user assistance to system monitoring; from pro-active system management to project execution; from simple maintenance to trouble ticket resolution, North Star’s IT Support Specialists are available 24/7, 365 to ensure your business’s IT environment is up-to-date and secure – always – in every way.

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// EXPERT TECHNOLOGY SOLUTIONS FOR DENVER AREA SMALL BUSINESSES SINCE 1992

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DEVICE SETUP AND SUPPORT

PRODUCTIVITY TOOLS

CLOUD COMPUTING

N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// THE CHANGING FACE OF BUSINESS COMPUTING

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0%

100%

200%

Laptops & PCs Tablets Smartphones

2012 Market Share Growth2015 Market Share Growth2017 Market Share Growth

PCs Tablet Smartphone

This graph reflects the predicted percentage of change in growth in Market Share for Tablets and Smartphones vs. Desktop PCs and Laptop PCs.

N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

N O R T H S T A R , I N C .

// NETWORK DESIGN, IMPLEMENTATION, AND SUPPORT FOR DENVER SMALL BUSINESS

303-552-0018 // www.nssit.com 9

FULL NETWORK IT AND DESKTOP SUPPORT

CLOUD AND MOBILE COMPUTING

WEB CONFERENCING SOLUTIONS

VOIP PHONE SOLUTIONS

ON-SITE & REMOTE SUPPORT

WIRELESS NETWORK SET-UP & SUPPORT

PRO-ACTIVE SECURITY & BACK UP

FUNCTIONALITY DEPENDABILITY

MOBILITY CREATIVITY

FOR YOUR SMALL BUSINESS

// NORTH STAR, INC. HAS BEEN PROVIDING EXPERT DENVER IT SERVICES AND IT CONSULTING FOR MORE THAN TWO DECADES

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

NORTH STAR AND YOU – A BUSINESS RELATIONSHIP YOU CAN TRUST – AND DEPEND UPON – FOR 21 YEARS

North Star, Inc. brings together nearly 50 years of collective experience among our professional IT Consultants and staff to help your small business stay connected and profitable year ‘round.

Our team of IT specialists are experts in network support, back-up, and disaster preparedness and recovery; saving you time, money, frustration and energy. We will keep your systems up-to-date

and fully functional, making your people more productive from any location at any time of day – or night.

Our goal is simple, to help you keep your small business running as smoothly as we hope our own will run, helping you protect your IT investment, while also enabling you to keep the productivity – and profitability – of your business at maximum levels every day of the year.

N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

NORTH STAR IS HERE TO HELP YOU IMPROVE:

CONNECTIVITY PRODUCTIVITY DEPENDABILITY

FLEXIBILITY

PROFITABILITY

WITH PROVEN PRO-ACTIVE IT SOLUTIONS AND INNOVATIVE SYSTEM DESIGN AND IMPLEMENTATION FOR SMALL BUSINESS

INNOVATION

// NETWORK DESIGN AND IMPLEMENTATION FOR SMALL BUSINESS

Computer Network Consultants with the Experience and Knowledge to Implement your Strategic IT Plan

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PROGRESS

Wireless Network Set-up & Support, with On-site and Remote System Support 24/7, 365

POSSIBILITIES

Consulting and Planning of your Siemens OpenScape & Cisco Small Business VOIP Telephone Solutions

N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// COST-EFFECTIVE NON-INTRUSIVE SYSTEM MONITORING AND MAINTENANCE

REMOTE SYSTEM MONITORING AND MANAGEMENT

Our pro-active approach to system monitoring and management increases efficiency in a cost-effective manner.

Server Monitoring – server security, hardware and disk performance, application viability, monitoring and management of legacy systems

Network Monitoring – manage network performance,

SNMP monitoring, device connectivity checks, TCP service monitoring, system security

Website Monitoring – maintain maximum up-time of your website

Workstation monitoring – individual workstation monitoring keeps your teams maximally productive

Patch Management – monitor and manage Windows, Office, Adobe Reader & Flash, Firefox, Thunderbird, and Java

Managed Antivirus Protection – keeps your data safe 24/7, 365

Managed Online Backup – off-site storage and disaster protection

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// IMPROVE COMMUNICATION AND PRODUCTIVITY FROM ANY LOCATION AT ANY TIME

WEB CONFERENCING, COMMUNICATION, AND COLLABORATION SOLUTIONS

A better way to meet…

Bringing people together can be expensive. From business travel to managing office space, team coordination requires a deep investment – not just in cost, but in time.

Give your teams the freedom to easily and seamlessly share presentations, documents,

videos, and other media – directly from their desktops, smartphones, and tablets – all on the most secure platform available.

Comprehensive Web collaboration solutions let you connect more people faster and more efficiently, saving you time and money.

Whatever your priority – internal projects with international stakeholders, or communicating with customers

and partners – Web collaboration fosters a creative environment for your virtual teams and mobile workers, for a real competitive advantage.

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// COMPLETE INTERNET COMMUNICATION SYSTEMS FROM A LOCAL PLATFORM – VOIP PHONE SYSTEMS

VOIP PHONE SYSTEMS – VOICE OVER INTERNET PROTOCOL

With VoIP service, your phone calls travel over the internet as data, just as e-mail does.

VOIP phone service can dramatically lower your telecommunications costs while increasing productivity. It also provides useful features and capabilities that conventional phone technology can’t offer.

Combine emails, phone calls, faxes and vital business information in a single location

Check on team member availability and contact preferences via presence

Launch conference calls from the desktop with a couple of clicks

Screen calls and messages to help you focus without missing key calls

Slash conferencing costs with in-house conference calling

Cut trunk charges by up to 30% with SIP (Internet-based) calling

Reduce office and travel costs with mobile worker support

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// North Star Clients Tell the Story for Us … …UP-AND-RUNNING ALWAYS – IN EVERY WAY

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Client Testimonials “I would gladly work with North Star again and I highly recommend them to anyone undertaking a move or opening a business – they know their stuff!” Mike Torres Dakota Ridge Complete Automotive “The North Star team have consistently provided excellent service and given us confidence in the reliability of our systems.” Greg Roda Outlast Technologies

N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// North Star Clients Tell the Story for Us … …UP-AND-RUNNING ALWAYS – IN EVERY WAY

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Client Testimonials “Since then (our move) we’ve used North Star for all of our IT services and would highly recommend them to others.” Emily Busalacchi MSBiotec “North Star’s Project Management made the transition from our IT support vendor to their IT support services easy.” Lisa Fogg Denver Merchandise Mart

N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

// KEEPING DENVER SMALL BUSINESS CONNECTED TO THEIR CUSTOMERS AND EACH OTHER

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N O R T H S T A R , I N C . 303-552-0018 // www.nssit.com

North Star Office Your Office

Local Commitment

Please feel free to contact us for your network analysis.

THANK YOU!

Looking forward to our future collaboration!

N O R T H S T A R , I N C .

303-552-0018 // www.nssit.com

We invite you to connect with us on: Facebook // Twitter // Google Plus

Providing Network Design, Implementation, and Support for Denver Small Businesses

Denver IT Support and Consulting VoIP Business Phone Solutions Managed Services and On-site Support Web Conferencing Solutions