DENSO North America Risk Minimization Toolkit: Pandemic ... · DENSO North America Risk...

Crafted by: NA Safety, Health & Environment

Last Revised: 05/19/2020

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DENSO North America Risk Minimization Toolkit: Pandemic COVID-19

Disclaimer The information contained in this document is for DENSO utilization and is a consolidated summary of our efforts. It may not be applicable to all situations, functions or businesses. This material is not intended to be exhaustive, but rather it contains details that can support additional creative risk minimization measures. When using this document it shall be used in conjunction with legal, subject matter experts, (Safety, Medical, Human Resources, etc.) and leadership teams. This is a living document, which will be updated as creativity expands and knowledge is gained.



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Executive Message

Dear Global DENSO Associates,

We are facing a very difficult challenge globally, as more and more people are impacted by

corona virus, COVID-19. The world economy is also taking a big hit, and you must be

anxious in this unprecedented crisis. Even during these challenging days, I feel very proud

to see DENSO associates worldwide coming together on various activities with speed and

collaboration, in your own countries and position. I want to thank each of you.

Associates in every region have been touched by this pandemic, and I know many are

worried about your health, and the health of your loved ones. Some of you are worrying

about the production shut down of factory where you were working, or spending stressful

days in unusual and uncertain situation. I want to extend sympathy to all who have lost

someone to COVID-19 or who have a loved one who is sick. I hope you are taking good

care of yourselves. That is most important.

I promise that DENSO will take every epidemic preventive action in order to protect life

and health of associates. You know, each of you are most important, above everything

else. And, we will keep considering every measure to make sure we support you in regard

to physical safety and economic safety, depending on each regional situation.

The situation changes day by day, and we cannot predict when it will end. To stand before

this unparalleled crisis, we need the combined effort of each other. I know you are

anxious. It is a fearful time. Never be overconfident, please listen carefully to the

information that your regional authorities and local companies provide, and take action to

ensure your health and safety and the safety of your families and neighbors. This is my

sincerest request for each of you, DENSO’s global team.

Even when you are struggling in this crisis, never forget, that you are not alone. I myself,

and also all Global DENSO Team is with you. Keep communication with your families,

friends and colleagues, and never forget that we can get through this together. Take action

to ensure your health and safety and the safety of your families and neighbors. Now is the

time for 170,000 global DENSO associates to collaborate “SOU-CHI-SOU-RYOKU,” in true

DENSO spirit, to overcome this threatening situation.

Let’s think and take action what DENSO can do now, for the society that has been

supporting our business. Take care of yourselves. Take care of your families and

neighbors. And let’s do everything we can to help our regions get through this crisis.

Koji Arima

DENSO Global President/CEO

31 March 2020



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Table of Contents

Disclaimer……………………………………………………………………………………………………………………………………………………………..…………………………1

Executive Message…………………………………………………………………………………………………………………………………………………………………….…2

Core Requirements for Risk Minimization………………………………………………………………………………………………………………………………4

United Effort………………………………………………………………………………………………………………………………………………………………………………….7

Response Team Roles & Responsibilities………………………………………………………………………………………………………………………………..9

Returning to Work………………………………………………………………………………………………………………………………………………………….…………..13

APPENDIX

APPENDIX A: At Home Self Health Screening………………………………………………………………………………………………………………...…..15

APPENDIX B: Monitoring Health

On-Site Health Screening……………………………………………………………………………………………………………………………………………16

Thermal Imaging (Example)………………………………………………………………………………………………………………………….…………….17

Facility Signage 1: Symptoms Warning (Example)………………………………………………………………………………….…………….18

DENSO Travel Policy……………………………………………………………………………………………………………………………………………………19

Non-DENSO Associates

Contractors………………………………………………………………………………………………………………………………………………..…..20

Truck & Delivery Drivers………………………………………………………………………………………………………………………………22

Visitors to DENSO NA Facilities………………………………………………………………………………………………………….……..24

APPENDIX C: Social Distancing

Office Areas ……………………………………………………………………………………………………………………………………………………………..….25

Cafeterias …………………………………………………………………………………………………………………………………………………………....……….25

Production Areas ………………………………………………………..…………………………………………………………………………………..………….26

Facility Signage 2: Social Distance (Example)……………………………………………………………………………………….………………26

Facility Signage 3: Meeting Room Capacity (Example) ………………………………………………………………………………..……27

Facility Signage 4: Air Showers (Example) ……………………………………………………………………………………………………….…..27

Plant to Plant Interactions ……………………………………………………………………………………………………………………………………….28

APPENDIX D: Face Covering ………………………………………………………………………………………………………………………………………………….29

APPENDIX E: Disinfection Measures ………………………………………………………………………………………...…………………………………………30

Facility Signage 5: Coffee Machines (Example)…………………………………………………………………………………………………….31

Parts, Materials, and Packages ………………………………………………………………………………………………………………………………..32

APPENDIX F: Hand Washing ………………………………………………………………………………………………………………………………………………….33

APPENDIX G: Environmental Protocols …………………………………………………………………………………………………………………………….....34

APPENDIX H: Associate Training ……………………………………………………………………………………………………………………………………….….35

APPENDIX I: Governance / Genba ………………………………………………………………………………………………………………………………….……...36

APPENDIX J: HIPPA Training ………………………………………………………………………………………………………………………………………………...39



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Five (5) Core Actions for Risk Minimization

The following are five core actions to help reduce the risk of spreading COVID-19.

1. Monitor Your Health (See Appendix A & B)

Check your temperature (<100.4 degrees F)

Stay home when sick

Answer screening questions honestly

Continue to monitor during travel

2. Social Distance (See Appendix C)

No crowds, confined spaces, close contact

Keep 6 feet distance

Barriers in place to create separation

3. Wear a Face Covering (See Appendix D)

Properly covering nose and mouth

Sanitize face coverings frequently by washing

4. Disinfection Clean work areas (See Appendix E)

Start and finish with a clean work area (before work, breaks, lunch and end of work)

EPA Approved Disinfection Chemicals

5. Wash & Sanitize Hands Frequently (See Appendix F)

Soap and water for 20 Seconds

Before break/lunch

Use Sanitizer

Follow glove usage guidelines



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Core Requirements for Risk Minimization The following table is the minimum mandatory requirements for risk minimization of COVID-19.

[Reference: DENSO Associate Risk Mitigation Governance Policy for COVID-19]

Item/area Policy/std. DENSO Example

1. M

on

itor Y

ou

r H

ea

lth

1 Admittance / Entrance

Persons entering DENSO must complete a health exposure evaluation

2.

So

cial D

istan

ce

1 Social Distancing

6 feet (2m) separation to be maintained at all times unless physical barrier in place. (refer to 3.1 Face Covering below)

2 Bathrooms Social distancing maintained with installed

barriers

3 Associate

Separation while working

A partition/barrier shall be in place if Social Distancing cannot be maintained

4 Meeting rooms

/ Asaichi areas Social distancing maintained

Reduce seating Post occupancy levels

5 Communal

Areas Elimination and/or control of communal items

Coffee Pots Microwaves Shared PPE Disinfect after use

6 Break Room /

Cafeteria Social Distancing maintained with no self-serve option.

Individual packaged items



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7 Smoking Areas Social distancing maintained

8 Office Partition shall be in place if Social

Distancing cannot be maintained (Use WFH, split schedule, etc.)

3.

We

ar a

Fa

ce C

ov

erin

g

1 Face Covering Face Coverings are required to be worn at all times with the following exceptions:

Eating in designated areas Smoking in designated areas Seated at your personal desk

Acceptable Face Coverings:

Cloth face masks (CDC guideline) Non-surgical paper mask Face shield

Face Coverings are not classified as PPE per OSHA standards. CDC recommends wearing cloth face covering in public settings where other social distancing measures are difficult to maintain.

4.

Cle

an

Wo

rk

Are

as

1 Workstations Disinfect frequently (before work, breaks, lunch and end shift)

5.

Wa

sh H

an

ds

Fre

qu

en

tly

1 Hand washing Wash hands as frequently as possible Before shift Before and after breaks Before and after lunch End of shift

Hand sanitizing stations available



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Unified Effort

Positive Actions to help Minimize Community Impact DENSO NA locations shall convene a site COVID-19 task force team for events such as:

Development of proactive actions to help prevent COVID-19 spread.

Managing a case of COVID-19 diagnosed with an associate

School closure due to COVID-19 absenteeism or illness

Associate’s family member diagnosed with COVID-19

COVID-19 Task Force Core Members should include the following:

Human Resources

Production Control / Logistics

Manufacturing (affected area)

Communications

Safety, Health and Environment

The COVID-19 task force should consider objectives such as:

Reducing transmission among staff

Protecting people who are at higher risk for adverse health complications

Maintaining business operations, including cross training personnel to perform essential functions in the absence of key staff members

Minimizing adverse effects on other entities in their supply chains

Identify critical elements within the supply chains (e.g., raw materials, suppliers, subcontractor services/products, and logistics) required to maintain business operations.

Core Task Force Actions The severity of illness or how many people will fall ill from COVID-19 is unknown. When there is evidence of a COVID-19 (or similar) outbreak, applicable DENSO sites shall plan to be able to respond in a flexible way to varying levels of severity and be prepared to refine their business response plans as needed. The CDC and its partners will continue to monitor national and international data on the severity of illness caused by COVID-19, will disseminate the results of these ongoing surveillance assessments, and will make additional recommendations as needed. Each site should closely monitor CDC and NASHE for any updates.



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Each NA location should develop a communication plan to use for associates that have been confirmed to have COVID-19. This plan should include informing fellow associates of their possible exposure to COVID-19 in the workplace.

Confidentiality should be maintained as required by applicable government regulations.

Associates exposed to a co-worker with confirmed COVID-19 should refer to CDC guidance for how to conduct a risk assessment of their potential exposure.

Follow established HR guidelines regarding attendance, pay procedures, and work from home (telework) procedures related to COVID-19 impact. Policies and practices should be consistent with public health recommendations and be consistent with existing state and federal workplace laws. (Reference the NA Associate Risk Mitigation Governance Policy COVID 19) Follow SHE guidelines for OSHA recordkeeping related to COVID-19. Coordination with state and local health officials is strongly encouraged so that timely and accurate information can guide appropriate responses. Establish a process to communicate information to associates and business partners regarding infectious disease outbreak response plans and latest COVID-19 information.

(Reference: NASHE COVID-19 PSA- currently posted on DENSO NA Coronovirus website)

https://www.cdc.gov/coronavirus/2019-ncov/php/risk-assessment.html



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Response Team: Roles and Responsibilities Leader Roles/Expectations Treatment of Sick Associates (sick defined as having COVID-19 symptoms) For purposes of this document, the term “associate” includes temporary workers and contract workers. CDC recommends that individuals who appear to have acute respiratory illness symptoms (i.e. cough, shortness of breath, fever) upon arrival to work or become sick during the day shall be separated from other individuals. Leaders should send sick associates to the plant medical group immediately. In locations where a medical group does not exist, contact SHE department for further instruction. Sick associates should cover their noses and mouths with a tissue when coughing or sneezing (or an elbow or shoulder if no tissue is available). Associates should provide a healthcare provider’s note to the plant medical staff to validate their illness and to return to work. Leader Actions Human Resources guidelines shall be followed regarding attendance policies. Keep in mind that attendance policies related to COVID-19 may be impacted by public health guidance. Leaders should ensure HR guidelines are effectively communicated to associates. Leaders should not pressure associates to come to work sick or to stay at work if they are sick. Associates who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [38° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).



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Below is an example from the CDC for health monitoring:

Leaders should ensure they are reading all company related communications, such as posters, emails, and alerts. Sites should monitor state/local & federal regulations to ensure they are meeting regulatory expectations for health screening of associates. Leaders should routinely instruct associates to clean their hands often. Washing hands with soap and water for at least 20 seconds is the preferred method to sanitize hands. If soap is not available, an alcohol-based hand sanitizer that contains at least 60% alcohol should be used.



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Below is an example from the CDC for handwashing:

Coronavirus Virus Disease 2019 (COVID-19) Medical Response Treatment of Sick Associates (sick is defined as having COVID-19 symptoms) At DENSO facilities that have medical staff, staff should follow applicable medical protocols as provided by their employer or medical director. If an associate presents to clinic with respiratory illness symptoms with a high suspicion for COVID-19, the associate should complete a Health Check Sheet. The medical staff (nurse or paramedic) should complete a Potential COVID-19 Exposure Tracking Form. The medical staff should question the associate about any locations and areas they have worked at or been in contact with in order to determine the areas that have been exposed in the work place. If other individuals are in the clinic at the time the sick associate presents, the medical staff should isolate the other individuals and immediately assess the sick associate. If an associate has a high suspicion for having COVID-19, the associate should be given a mask and asked to leave DENSO to be evaluated. The medical staff should notify Safety & Health immediately, who will then notify the Leadership Chain and Housekeeping. Based on



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the potential exposure area, Safety & Health, Leadership Chain and Housekeeping will determine the number of resources needed to clean the area. Masks will be provided by the nurse to sick associates. To the extent possible, sick associates should be kept at least 6 feet (2 meters) away from other individuals. Sanitation/Disinfection (Medical & Non-Medical) In general, medical staff should follow recommendations and protocols from CDC and their medical director regarding sanitation related to COVID-19. In production/logistics areas, routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, equipment and doorknobs. Sanitation should be done at the beginning and end of every shift, break and lunch. Housekeeping will support this activity with frequent cleaning. The possibly infected associate's work patterns shall be documented to determine other areas of contact, if any. Areas in which the associate had contact 48 hours prior to becoming symptomatic will be cleaned and disinfected. All associates shall be removed from the area while cleaning is in process. Maintain established travel guidance for associates, including travel restrictions as needed.

[Reference: NA Governance Policy for Isolation & Cleaning; NA SOP DAS-000226]



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Returning to Work

<Return to Work Protocol - RTW> NA sites should use the following chart to evaluate COVID scenarios for RTW of associates along with DENSO requirements for reporting and cleaning for various COVID scenarios.

Each NA site shall develop its own return to work protocols in consultation with the information contained in this document. Sites should address each of the main elements of this document in order to begin the return to work process.

<Taken from: NA COVID-19 Governance Policy for Isolation & Cleaning >



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APPENDIX

The following APPENDIX pages provide examples and/or detailed information about a wide variety of issues that associates, managers, SHE/medical staff may encounter as part of responding to the current COVID-19 pandemic. The examples contained in the following pages are intended to provide guidance to NA sites as they work to address the challenges of operating in the current environment.



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APPENDIX A: At Home Self Health Screening

As an associate, please consider conducting a “Self-Health Screen” at home prior to reporting to work each day. This activity will help ensure the safety of your coworkers. Take your temperature and complete your site’s self-assessment form. Stay home if you have any symptoms.

NOTE: all associates shall be health screened 100% prior to each entry at a DENSO facility. Conducting a HOME self-health evaluation ensures the safety of all DENSO associates and facilitates the entry process.

EXAMPLE: __________________________________________________________________________

Complete the following screening before coming into work before each shift.

Do one or more of the following common COVID-19 symptoms below currently apply to you?

• Temperature >38°C (100.4°F) or higher

• Frequent unexplained cough

• Unexplained shortness of breath or difficulty breathing

• Unexplained tiredness

If individual responds “yes’ then the person is referred to seek medical attention.

Step 1: contact your Human Resources representative,

Step 2: remain off site / work for 14 days.

If the answer is YES, you may have symptoms of COVID-19.



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APPENDIX B: Monitoring Health - On-Site Health Screening

NA locations shall screen associates 100% upon entry to each location. To facilitate this process, On-Site Health Screening stations shall be established at each plant and/or designated facility entrance for every shift. Staffing for these locations shall be determined by each site but would generally consist of associates from Safety, Health & Environment, trained Security staff or other trained & identified personnel.

<Form 1: Site Health Screening>

For associates/personnel that are conducting health screening at DENSO site entrances the following protection measures and process(s) requirements should be considered:

Proper use of required PPE (based on risk assessment for screening)

Knowledgeable in use of the site questionnaire

Knowledgeable in how to use screening equipment (IR thermometer)

Knowledgeable in maintaining confidential personal medical information

[Reference HIPPA Training in APPENDIX J of this Document]



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APPENDIX B Monitoring Health - On-Site Health Screening – cont.

<Thermal Imaging - Example> Certain NA locations may elect to use Thermal Camera Imaging as part of the health screening process. Camera stations should be set up at each site’s main entry locations. Signage and markings shall be used to communicate the importance of maintaining social distancing during the screening/entry process.

Thermal Imaging CAMERA SETUP – Example

Thermal Imaging Work Flow – Example for establishing screening process



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<SIGNAGE EXAMPLE>

Signage for placement at entry points where screening is conducted.

Facility Signage 1: Symptoms Warning -Example



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<DENSO Travel Policy>

DENSO to DENSO travel will be limited. Any essential travel will go through the executive approval process. Please refer to the DENSO travel policy. Additional health checking maybe required. Be aware of any criteria which may be required at the location of your travel destination.



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<Non-DENSO Associates>

Contractors Each DENSO location shall screen visitors/contractors upon entry.

At home self-health screening and on-site health screening requirements for contractors are the same as DENSO associates.

Handling Contractors at DENSO sites:

NA locations shall ensure that there is a process for how they will handle /receive contractors. All visitors to a DENSO NA site should be health screened 100% upon each entry. NA sites should consider how to apply existing Contractor Safety programs to facilitate Contractor entry on to the facility/campus.



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Form 2: Contractor Questionnaire- Example



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Truck & Delivery Drivers NA DENSO locations shall establish requirements for handling Truck Drivers at their respective locations. Each location should limit driver/visitor access as much as possible.

<EXAMPLE PROCESS>

All visitors (non-DENSO NA associates that physically enter) must go through a verification process before entering a DENSO building (except temporary workers, contractors). All delivery drivers to a DENSO facility must complete a COVID-19 Questionnaire, each visit prior to entering the truck gate and/or a DENSO facility. Steps for locations that have security-manned truck gates:

1. Security gate officer to fill out questionnaire while driver remains in the truck. 2. If no concerns, the officer will provide direction for the proper dock location. 3. If there are positive answers to the questionnaire, the officer will hold the truck

& contact site Security officer (lead) for instructions. 4. Site Security Lead Officer is to contact Logistics Manager. Logistics manager is to

provide direction to the Lead officer who shall communicate decision(s) to the gate.

5. Gate Officer will communicate logistics direction to the driver. Steps for logistics areas without a security manned truck gates, sites should consider establishing the following: 1. Driver will leave paperwork, keys and communication information at the designated place inside/outside the warehouse. For sites that do not collect keys, glad locks and/or dock locks shall be applied to each truck/trailer. 2. Driver will return to their vehicle while live loading occurs. 3. Associate will call driver to come back to the plant to retrieve keys and paperwork. Note: Where possible, NA sites may consider establishing an outside waiting area (Tent & Porta-John) where possible, to limit truck driver entry to DENSO locations.



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DENSO Logistics practice: Once notified of a truck arrival: 1. Confirm that the collection process for keys/documents is established (location/bag if applicable) or an established process for safe transfer of items/ documents/ labels etc. 2. Sanitize your hands and put on a fresh pair of gloves (non-porous latex, nitrile, or vinyl) for each interaction with a different truck/delivery.

3. When the driver enters to drop off a bag, keep at least 6' between yourself and the driver and confirm that the vehicle is engine is turned off, the wheels are chocked and all keys are in the bag/cup before asking the driver to return to their truck to wait.

4. Upon completion, a DENSO Logistics associate will call the driver to retrieve their keys and paperwork.

Form 3: Truck Driver Questionnaire- Example



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APPENDIX B Monitoring Health – On-Site Screening – cont.

Visitors to DENSO NA Facilities: When planning for or hosting visitors, please refer to the current DENSO VISITOR Policy. Current summary is outlined below. (Any update to DENSO Visitor Policy documentation supersedes this summary.)

1. DENSO will NOT accept visitors (including vendors and suppliers) who have

traveled to an area designated by the CDC as Level 3.

2. Avoid Nonessential Travel – DENSO will not receive individuals who have been in

contact with others who have traveled to designated level 3 areas – in the last 14

days.

3. Anyone traveling from an area designated as Level 2: Shall be required to Practice

Enhanced Precautions prior to entering any DENSO for business-critical situations

only and visit must be approved by the facility President.

All visitors who have recently traveled to a Level 2 area should make contact with your DENSO host prior to visiting any DENSO facility to confirm the necessity and obtain approval for a face-to-face meeting.

Anyone acting as a DENSO host for potential visitors, shall communicate these requirements and obtain the necessary approval prior to a visitor arriving at a DENSO location.

DENSO Leadership strongly encourages everyone to consider alternate methods of meeting, such as Webex, conference call, or video conference.



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APPENDIX C: Social Distancing

According to the CDC, Social distancing can be defined as a:

“Set of actions taken to stop or slow the spread of a highly contagious disease. The goal of social distancing is to limit face-to-face contact to decrease the spread of illness among people in community settings”.

Office areas:

Work from home is a key part of DENSO’s social distancing efforts in NA. For teams/ associates that work in an office environment all managers should work with their associates to consider:

How to support working from home.

Staggering essential working times to support social distancing in the office space.

Spacing desk to comply with social distancing requirements (6’).

If the desks/seating are not 6ft apart (min), physical barriers must be in place or face covers shall be required.

Cafeterias:

All cafeterias should be compliant with social distancing standards or provide physical barriers to separate associates. Other considerations shall include food tray & silverware usage and handling. EXAMPLE: CAFETERIA SETUP for SOCIAL DISTANCING

Example: Cafeteria Layout has been modified to ensure Social Distancing Chairs removed & tables re-arranged.



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APPENDIX C: Social Distancing – cont.

Production Areas:

As NA sites begin the process of Returning to Operations, prior to production rates and site populations increasing, NA locations shall develop plans/processes to maintain social distancing within the manufacturing/logistics locations.

Where social distancing cannot be maintained, physical barriers can be used to create separation. Face covers should be used as a last measure to achieve separation.

Facility Signage 2: Social Distance - Example

Examples of Plexi-glass barriers

in use for Social Distancing in the

manufacturing environment @

DENSO NA Locations.



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Facility Signage 3: Meeting Room Capacity - Example

Physical Barriers: Facility Signage 4 - Air Showers - Example



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Plant to Plant Interaction Inter plant vs Campus For DENSO NA locations that have multiple plants and/or other facilities on the same campus, outlined below is a table that outlines actions to take in order to minimize plant to plant interactions. Each location should take steps to limit plant to plant interaction where ever possible.

Basic Rule Associates should not move between plants unless it is business critical. Reason for Interaction

Business Critical (Y/N)

Approval Required Recommended Method

Logistics – moving parts/ product

Yes - Director must approve for across the street movement - Same side of street movement should be limited as much as possible to each plant

Normal Operation

Training Classes No Director must approve for class to be scheduled

Cancel Classes until further notice

Meet with CF (Payroll, Benefits, HR, etc.)

No No visitors to CF Contact by phone

Associate Visiting Nurse on 2nd and 3rd shift

Yes -Emergency = No – respond immediately -Sick = approve by dept. leader -Well visit = approve by shift leader

Call nurse by phone before going across the street; Nurse will make determination if associate should come to clinic; Medic may respond in place of nurse

Face to Face Meetings

No -Manager or above must approve attendees from other divisions -Meetings involving Director or above are considered business critical (however online meeting is preferred)

-Conduct meetings by phone or WebEx -Maintain social distancing

Breaks/Lunches No No visiting areas outside of home plant Associate should stay in their own plant (cafeteria, smoke shack, etc.)



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APPENDIX D: Face Covering

The purpose of the face covering is not to protect the associate from being infected, but rather from infecting others and thereby mitigating the risk of spreading the virus. Face covers used for these purposes are not considered PPE.

Face Covering Guideline (if social distancing cannot be maintained) For all face coverings the following is applicable: If social distancing of 6 feet or more cannot be maintained, associates must wear a face covering (mask [paper/cloth or face shield).

• Associates will be provided a clean face covering (non-medical mask, cloth mask, or face shield).

• Face shields need to be cleaned w/ disinfectant at the end of each shift or as often as needed if they become dirty.

• Masks do not need to be changed during the shift unless they become soiled or damaged.

• If a mask needs to be replaced, associates can get a new mask from their leader. • Before putting on or taking off a face covering, proper hand hygiene should be

followed. • Wash hands w/ soap and water for 20 seconds or use hand sanitizer w/ alcohol

content of at least 60%. • When taking a break, use proper hand hygiene and remove the mask by grasping the

ear loops from behind the ears. Avoid touching the front of the mask. The mask should be placed on a clean surface or in a clean bag.

• Masks must be properly disposed of after use (remember to use proper hand hygiene when removing mask).

• Used masks should be placed in Waste to Energy containers (if available) or in trash containers.

• Use proper hand hygiene after disposing of mask.

Disposable Mask Alternative • If there is a limited supply of disposable masks, a cloth mask can be used (includes

homemade cloth masks). • Cloth masks must be washed and dried daily. • Hand wash with soap or use detergent soap in a washing machine. • Must air dry or use a clothes dryer. • When putting on and taking off cloth masks, proper hand hygiene should be followed.

Other PPE Depending on the activity, PPE may be required. In these cases, PPE shall be determined from the results of a risk assessment conducted based on the job/task.



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APPENDIX E: Disinfection Measures

[Reference: COVID-19 Governance Policy for Isolation & Cleaning; & NASHE SOP DAS-000226]

DENSO NA: COVID-19 CLEANING & DISINFECTION REQUIREMENTS

The initial outbreak of COVID-19 or other pandemic will prompt a facility wide disinfection by fogging.

Sustainable Sanitation and Cleaning Policy: The purpose is to implement prevention effort to avoid infection through frequent sanitation.

This policy applies to:

• Non-office area or desk area (cafeteria, meeting room, etc.) facility & cleaning company will lead daily sanitation.

• Office area or desk area daily sanitation will be led by individual associate (desk, table, etc.) through office captain.

• Production line daily sanitation at end of shift; items touched with bare hands (jigs, switches, door handle, etc.)

Follow common and office area sanitation cleaning guidelines.

Basic Steps Spray surface(s) or clean towel with an EPA registered germicide or ~70% Isopropyl Alcohol (IPA).

1. Let dampened area set for 3-5 minutes

2. Wipe surface with brown paper towel

3. Dispose of brown paper towel in proper waste container.

4. Wash hands.



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APPENDIX E: Disinfection Measures cont.

DAILY/ROUTINE CLEANING – CAT 1

Example: Each NA location shall create its own daily cleaning plan or routine(s). Reference the example below for guidance.

Area Responsible Action Frequency Meeting Rooms (List Maintained by Facility)

Facility Cleaning Service

Sanitize surfaces (table tops, chair arms, doors, with disinfectant germicide.

Daily and when room is empty

Cafeterias & Hot Corners

Continuously throughout the day

Restrooms Sanitize frequently contacted areas (doors and latches) with disinfectant germicide.

Repetitively

Production Line / Warehouses

Team Leader Sanitize bare hand touch points (scanners, jigs, m/c door, etc.) Do not wipe HMI or switch with germicide. Spray touch points or wipe with damp towel or cloth.

At the start and end of shifts, breaks and lunch. Start clean and end clean.

HMI Type Sensitive Device

Team Leader Recommended cleaning method IPA soaked rag alcohol Wipe screens with alcohol soaked rag. Key points: wet entire screen, assure rag does not dry out and is not dripping wet only moist.

At the start and end of shifts, breaks and lunch. Start clean and end clean.

Non-Medical Face Masks

All Associates Hand wash entire cloth/paper mask with soap and water. Hang to dry. Reuse. Check for rips or tears.

Minimum Daily

Facility Signage 5: Coffee Machines – Example Sites shall determine how to handle on case by case basis



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APPENDIX E: Disinfection Measures cont.

Parts, Materials, and Packages The World Health Organization advises it is safe to receive packages from areas where COVID-19 has been reported, stating that:

“The likelihood of an infected person contaminating commercial goods is low, and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.” (WHO)

Based on WHO & CDC recommendations NA sites should not have any risk associated with part, materials and package delivery. NA sites should review their process(s) for receiving parts, materials and packages and if a concern is identified it shall establish procedures for how to handle any confirmed concern points.



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APPENDIX F: Hand Washing

According to the CDC:

Why we wash our hands: Handwashing with soap removes germs from hands. This helps prevent infections because:

People frequently touch their eyes, nose, and mouth without even realizing it. Germs can get into the body through the eyes, nose and mouth and make us sick.

Germs from unwashed hands can get into foods and drinks while people prepare or consume them. Germs can multiply in some types of foods or drinks, under certain conditions, and make people sick.

Germs from unwashed hands can be transferred to other objects, like handrails, table tops, or toys, and then transferred to another person’s hands.

Removing germs through handwashing therefore helps prevent diarrhea and respiratory infections and may even help prevent skin and eye infections.

Instructions to wash your hands. “Follow these five steps every time. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.

1. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.

2. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.

3. Rinse your hands well under clean, running water. 4. Dry your hands using a clean towel or air dry them.”

Glove Protocol CDC guidance does not recommend double gloves when providing care to suspected or confirmed 2019-COVID patients.



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APPENDIX G: Environmental Protocols

Each NA DENSO location shall establish its own environmental protocols for area cleaning.

Things to consider when developing environmental protocols:

1. Location and supply of cleaning chemicals 2. Roles & responsibilities for cleaning 3. Areas to be cleaned 4. Disposal of cleaning wipes and associated waste etc. 5. Dispensing of cleaning chemicals 6. PPE for dispensing and for cleaning 7. Develop signage / communication

Reference the following for cleaning & disinfecting:

a. DENSO NA Isolation & Cleaning Policy b. DENSO NA SOP-000226 Cleaning & Disinfection Procedure

NA Locations – establish protocols for where to get cleaning chemicals, supplies. Clearly define roles and responsibilities for these activities.

Empty Bin For Recycling

New Product

Dispensing Cleaning

Chemicals

DMTN

Examples



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APPENDIX H: Associate Training

Employee training and awareness during a pandemic is essential.

The DENSO website shall be kept up to date with pandemic information and the affect up on associates.

Each DENSO NA location shall develop multiple method(s) of communication aimed at keeping associates informed of current DENSO policies, procedures etc. NA sites should consider use of the methods below to aid in communication.

DENSO NA COVID LINK: https://www.densomedia-na.com/corona/news/

Town Hall: (All Associate Communication) Meetings will take place to inform all associates of pandemic protocols and expectations. The meetings are an open forum with time for questions and discussion. All material shared in these meetings will be available to the associates.

Atarimae: (1-point lessons) are one page highlights of key lessons for associates to understand during the pandemic. The atarimae include topics and procedures listed in this document. They should be distributed to all Team Leaders and above and reviewed with all associates. COVID Atarimae shall be accessible via the DENSO COVID link above.

EMAILS: Prior to and after arrival on Campus.

Asaichi Meetings: Shift start and/or departmental meetings etc. where safety, and COVID-19 related issues can be discussed with associates.

DENSO COVID Risk Minimization Toolkit: DENSO Leaders, SHE/Medical staff and other applicable DENSO associates should refer to this Toolkit for guidance when communicating/educating others about COVID-19 and DENSO’s strategies for managing issues related to COVID-19.

https://www.densomedia-na.com/corona/news/



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APPENDIX I: Governance/Genba

DENSO NA locations have an obligation to ensure associates and visitors are coming to a workplace that is free of recognized hazards. The preceding document describes risk minimization tools that NA locations should use to help prevent exposure to coronavirus. The act of verifying systems are in place and working as designed are core values for all DENSO team members.

The following checklist is intended to be used by site management to ensure protective programs have been established at the site and are working as designed.

Sites are recommended to use a secondary checklist to ensure that site specific COVID-19 activities and requirements have been adequately implemented.

Governance/Genba Checklist

Sites shall use the NASHE Checksheet to ensure that the main elements of this Toolkit, as well as the reference documents contained herein, have been effectively implemented.

Item/Area DENSO Policy/Std. Points to Check (Does site have) Item in place? (Yes/No)

Communication / Education

DENSO COVID PSA

Associate Risk Mitigation Governance Policy COVID-19

DENSO North America Risk

Minimization Toolkit: Pandemic COVID-19

• Does site have a policy for communication and education for associates and visitors?

• Has the policy been communicated?

• Are identified elements (signs, markings, etc.) in place and being followed?

Emergency Management Team

Associate Risk Minimization

Governance Policy COVID-19

Site ERT Plans

• Does site have an emergency response policy? • Do identified team members able to respond

appropriately to emergencies? • Does team have adequate support and

materials?

Personal Protective Equipment


• Does site have a policy addressing PPE use? • Have PPE risk assessments been done for all

tasks where social distancing cannot be maintained?

• Are engineering controls being used where possible?

Audit Checklist Customer Requests

Internal developed Kokai Dandori

• Does site have a method for checking COVID-19 preparedness and compliance with established expectations?

Inbound Parts/Materials/ Packages Guidance


• Does site have policy for handling inbound shipments and items?

• Are associates aware of policy and able to following requirements?



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Checklist: Page 2

Item/Area DENSO Policy/Std. Points to Check (Does site have) Item in place? (Yes/No)

Daily Health Assessment


• Does site have a health assessment policy? • Are persons entering site screened? • Do associates understand screening procedure

and responsibilities?

Contact Tracing COVID-19 Exposure Assessment

Form Site developed communication

strategy

• Does site have a communication policy? • Are tracking forms available? • Are responsible groups following site policy?

Cleaning / Decontamination Guidance

NA Governance Policy for Isolation & Cleaning

NA-DAS-000226

• Does site have a plan addressing cleaning/disinfecting?

• Does site have sufficient stock of identified cleaning chemicals and materials?

• Are cleaning guidelines clearly communicated to associates?

Social Distancing Guidance Associate Risk Minimization

Governance Policy COVID-19

• Does site have social distancing policy? • Are social distancing expectations?

communicated to associates • Are social distancing signs and markings being

used?

Transportation and Vehicle Guidance

Associate Risk Minimization Governance Policy – COVID-19

• Does site have a transportation policy? • Do associates know carpooling is NOT

allowed? • Are cleaning supplies available for pool cars? • Are pool cars disinfected before / after use?

Visitor, Contractor, Supplier and Agency Guidance

DENSO NA Visitor Procedure

• Does site have an established visitor policy? • Has policy been communicated to associates

to ensure compliance? • Are visitors aware of policy and following

expectations?



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APPENDIX I: Governance/Genba cont.

Layered Audit Approach: In addition to the Governance/Genba checklist above, sites should develop and implement a site specific genba checklist for leaders to use in verifying site specific requirements and for engaging associates about COVID-19.

< Site Specific Checklist-Example>

Item/Area DENSO Policy/Std. Key Confirmation Points GAP or Action Needed

CO

RE

5 F

OR

RIS

K M

INIM

IZA

TIO

N

Monitor Your Health

1. 1. All associates, contractors & visitors 2. must check their temperature & 3. general health status prior to coming to 4. work. 5.

6. 2. If they have a temperature or symptoms 7. consistent COVID-19 or other contagious 8. they should contact leadership and get 9. medical approval prior to coming to work.

10. 11. 3. All associates, contractors, and visitors 12. must have health status confirmed at 13. DENSO prior to entering facility

• Communicate the need for good daily personal health evaluation for individual health and team member health.

• • Visual verification that associates look

healthy according to normal. • • Audible confirmation in start-up meetings

that “everyone is okay” and if not please let leader know after meeting

Social Distancing

1. Social distancing is > 6 feet of separation between individuals or

2. A space that is adequately separated by physical barriers to minimize the spread of air borne droplets

• Communicate the IMPORTANCE OF social distancing at all times possible to prevent the spread of COVID-19

• Lineside Common areas Hallways. • • Mark standing locations for lineside team

meetings with an “X” Visually confirm associate distancing in team events.

• • Visually confirm associates are social

distancing in the break and cafeteria areas

Wear a Face Covering

1. Face coverings are required at all times from the point of entering any DENSO facility (Face mask, face shield).

2. Personal cloth face covers are preferred.

3. If you have no face cover, one will be provided at the entrances

• Communicate the expectation for the use of face shield.

• • Visually confirm associate conformance

to expectation in start-up meeting and throughout the shift

Disinfection: Work Areas

1. Disinfection is required with either the approved Maxim solution or IPA solution of > 70%.

2. Start of shift and before breaks.

3. Gloves should be used when disinfecting

• Evaluate the work area for necessary cleaning and disinfecting points and plan for the needed time.

• • Communicate the expectation and the

purpose of disinfection. • • Ensure that you have materials

available at the work areas

Wash & Sanitize Hands

Frequently

1. All people should wash hands regularly w/ soap & water for 20 seconds or more. 2. Use hand sanitizer where washing hands cannot be completed

Communicate the importance of handwashing



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APPENDIX J: HIPPA REQUIREMENTS / Training for Health Screeners

HIPAA, Health Insurance Portability and Accountability Act (in part): • A US law designed to provide privacy standards to protect patients’ medical records and other health

information provided to health plans, doctors, hospitals and other health care providers. • Requires the protection and confidential handling of protected health information.

HIPAA Privacy regulations require health care providers and organizations, as well as their business associates, to develop and follow procedures that ensure the confidentiality and security of protected health information (PHI) when it is transferred, received, handled or shared. This applies to all forms of PHI, including paper, oral and electronic, etc. Furthermore, only the minimum health information necessary to conduct business is to be used or shared.

The HIPAA Privacy Rule: • Protects the privacy of patients’ protected health information but is balanced to ensure that appropriate

uses and disclosures of the information still may be made when necessary to treat a patient, to protect the nation’s public health and for other critical purposes.

• Recognizes the legitimate need for public health authorities and others responsible for ensuring public health and safety to have access to protected health information that is necessary to carry out their public health mission. Therefore, the Privacy Rule permits covered entities (medical providers) to disclose needed protected health information without individual authorization in order to report all prior and prospective cases of patients exposed to or suspected or confirmed to have Novel Coronavirus (COVID-19).

HIPAA, Health Insurance Portability and Accountability Act (in part): • A US law designed to provide privacy standards to protect patients’ medical records and other health

information provided to health plans, doctors, hospitals and other health care providers. • Requires the protection and confidential handling of protected health information.

The HIPAA Impact during the Screening Procedure:

• If a person answers yes to any of the screening questions, they will be directed by the initial screener to the Medical/ERT area for further screening. The initial screener will disclose the reason further screening is needed to the Medical/ERT Screener only.

• If someone’s temperature is above 100.4 degrees F (found through any method), they will be directed by

an initial screener to the Medical/ERT area for further screening. The temperature reading itself is considered personal medical information and is protected under HIPAA regulations.

• After further screening, the Medical/ERT Screener will either allow entry or NOT allow entry. Only the Medical/ERT Screener will know the full details of why the person was not allowed entry. The details are considered confidential and are protected under HIPAA regulations.

• Initial Screeners should not discuss amongst themselves, nor to others about possible reasons not allowed entry.

• Any returning associates with medical notes from their providers should only disclose those notes to the Medical/ERT Screener. If an initial screener inadvertently sees/reads any medical notes, this information is deemed personal medical information and is protected under HIPAA regulations.

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