Denmark - Frivillighed.dk · monarch’s role is symbolic and representative. The legislative power...

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Denmark [Kongeriget Danmark] research partner centre CENTER FOR FRIVILLIGT SOCIALT ARBEJDE Cristina Vasilescu Coordinamento dei Centri di Servizio per il Volontariato della Lombardia Mette Hjaere Centre for Frivilligt Social Arbejde [CONTACT] CENTER FOR FRIVILLIGT SOCIALT ARBEJDE THE NATIONAL VOLUNTEER CENTRE Albanigade 54E¸ 1st floor 5000 Odense - Denmark tel. +45.66146061 fax +45.66142017 [email protected] www.frivillighed.dk [info sheet on page 177] 147

Transcript of Denmark - Frivillighed.dk · monarch’s role is symbolic and representative. The legislative power...

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Denmark[Kongeriget Danmark]

research partner centre

CENTER FOR FRIVILLIGT SOCIALT ARBEJDE

Cristina Vasilescu

Coordinamento dei Centri di Servizio per il Volontariato della Lombardia

Mette HjaereCentre for Frivilligt Social Arbejde

[CONTACT]CENTER FOR FRIVILLIGT SOCIALT ARBEJDE

THE NATIONAL VOLUNTEER CENTREAlbanigade 54E¸ 1st floor 5000 Odense - Denmark

tel. +45.66146061fax +45.66142017

[email protected]

[info sheet on page 177] 147

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Glossary p. 151

1 Definitions 151

1.1 Volunteer 151

1.2 Volunteering activity 151

1.3 Voluntary organisation 152

1.4 Volunteers on volunteering (interviews) 152

Historical overview 154

1 Roots: before 1900 154

1.1 The adoption of a democraticconstitution (before 1900) 154

1.2 The popular movements and philanthropy (about 1849 - 1900) 154

2 The brief century: 1990 - 2000 155

2.1 The formation of the welfare state(1900 - 1980) 155

2.2 1980 and beyond - new liberalismand civil society 156

3 Where we stand: 2001- 2008 156

4 Volunteering now (interviews) 157

Legal framework 159

1 Overview of laws and regulations 159

1.1 Social Services Act 160

1.2 Danish Act on Popular Education 160

2 Participation in public policy making 160

3 Fiscal policies 161

4 Rolls and registers 161

5 List of laws and regulations 161

Volunteers involving organisations 162

1 Organisational forms 162

1.1 Juridical and organisational formsof not for profit organisations 162

1.2 Volunteer involving organisationsand their differences 162

2 Rules and functioning 163

3 Relationship with public sector 163

3.1 Overview 163

3.2 From our point of view (interviews and questionnaires) 163

Data overview 165

1 Research and statistics highlights 165

2 Economic and statistical indicators 165

2.1 Types and range of voluntary organisations (in numbers) 167

index - D e n m a r k

C O U N T R Y F A C T S H E E T

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country fact sheet

■ Population 2009: 5,519,2591

■ Area 43,098.31 sq. km2

■ Population density 2009: 128.1 inhabitants per sq. km■ System of government

Denmark is a constitutional hereditary monarchy. Denmark’spresent sovereign is Queen Margrethe II (b.1940). In practice, themonarch’s role is symbolic and representative. The legislative powerrests jointly with the government and the Folketing (the DanishParliament), the executive power with the government and the judi-cial power with the courts. The degree of decentralisation inDenmark is relatively high. In addition to the central state adminis-tration, Denmark is divided at regional level into five regions led byan elected regional council without authority to levy taxes. However,health services and regional development are in their charge. Atlocal level, Denmark is divided into 98 municipalities. The localauthorities are led by an elected primary council with the authorityto levy taxes. Furthermore, day-care institutions, elementaryschools, care for the elderly, culture, environment and roads areamong their main tasks.3

■ European elections 13 European parliamentarians(June 2009)

■ Social security and welfare systemVelfærdsministeriet (The Ministry of Social Welfare) is responsi-

ble for the central administration of the Danish social security andbenefits system. The Scandinavian welfare model is often used as ageneral term for the way in which Denmark (and Sweden andNorway) has chosen to organise and finance the social security sys-tems, health services and education. The principle behind theScandinavian welfare model is that benefits should be given to allcitizens who fulfil the conditions, regardless of employment or fam-ily situation.4 Therefore, the Danish welfare system is based on the

principles of universality, accessibility, gender equality, sustainabili-ty, and adequacy.5

Denmark’s total expenditure for social purposes amounted toDKK 465 billion in 2006 or DKK 86,000 per capita of which DKK339 billion represented the public expenditure on social services,corresponding to 42 per cent of all current public expenditure.Expenditure on social services measured in relation to GDPaccounted for 29 per cent in 2006. Social expenditure is definedbroadly in this context and also includes health services and labourmarket schemes expenditure.■ Public health system

The public health insurance in Denmark, financed by taxes, pro-vides equal access to public health services to all Danish residents.Everyone residing in Denmark has the right to public health insur-ance services as well as hospital assistance. Some newcomers willhave a 6 weeks window period during which they are entitled onlyto free emergency care, but have to pay for any other medical serv-ice until they are integrated into the public health system.■ Level of education (Eurostat 2006)

20-24 years old who have completed secondary schooling 2006: 77.4%25-64 years old who have completed secondary schooling 2006: 81.6%

■ Immigration rate (Eurostat 2007) 2007: 1.18 %■ Growth rate (Eurostat 2008) 2008: 0.20%■ Employment rate (Eurostat 2006)

15-64 years old(total - male - female) 77.4% - 81.2% - 73.4%55-64 years old(total - male - female) 60.7% - 54.3% - 67.1%

■ Unemployment rate15-64 years old (2006)(total - male - female) 3.9% - 4.5% - 3.3%

1 Ref. Eurostat.2 Ref. Danmarks statistik.3 Ref. Lars Bille, Gyldendal Leksikon.4 Ref. Udenrigsministeriet.5 National report on Strategies for Social Protection and Social Inclusion 2006-2008.

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Glossary

According to Salamon & Anheier, volunteering is not an isolated phenomenon. It is an integrated part of the socialsystem.6 In Denmark, volunteering is in fact a very important part of the Danish culture and the way society is struc-tured. In this aspect, it will be more precise to name it the 1st sector instead of the 3rd sector, because the welfare soci-ety has developed in a close relation and has been inspired by organisations in the civil society. Civil society is there-fore found in all sectors and spheres of society.

The voluntary sector in Denmark is manifold not only regarding objectives, but also in structure. It embraceseverything from small associations with few members, almost no money and “premises” at the chairperson’s homeoffice to large, well-established, professional organisations. The common feature, however, is “voluntary”, and belowis presented what is understood by volunteer, voluntary work and voluntary organisation.

1 Definitions

1.1 Volunteer

A volunteer is a person who undertakes a voluntary activity within the criteria mentioned in the paragraph below.

1.2 Volunteering activity

Volunteering activity is the activity or act carried out by a volunteer. Volunteering activities refer to activities that are:• Voluntary or non-obligatory, i.e. undertaken freely without physical force, legal coercion or financial pressure and

no threats of financial or social sanctions (for instance of being cut off from social security benefits or a social net-work) if you no longer wish to continue the work.

• Unpaid. However, this does not preclude reimbursement for expenses the volunteer has incurred into while car-rying out the activities, such as travelling and telephone expenses. Or that the person receives a symbolic amountfor the voluntary work.

6 Peter Aagaard, “The Institutional Dynamics of Voluntary Organizations”, Paper for the Cinefogo conference in Stockholm, September 2008,page 1.150

2.2 Financial and human resources 167

2.3 Funding 167

2.4 Growth trends 167

3 Of volunteers and organisations(interviews) 168

3.1 Motivations and barriers 168

3.2 Needs and challenges 169

Representation and coordination bodies 172

1 Federations 172

2 Consulting bodies 172

3 Networking (interviews) 172

Support bodies 173

1 Support measures (questionnaires and interviews) 173

2 Volunteer support centres 174

Focus on support bodies (questionnaires) 176

The National Volunteer Centre 177

Volunteer Centre Hillerød 179

The Association Shop 182

The Danish Youth Council 184

Danish Adult Education Association 186

Development policies 188

1 Public incentives 188

2 Civil society initiatives 188

3 On infrastructurefor volunteering(interviews and questionnaires) 188

4 Strategic goals 189

5 European perspective(interviews) 189

List of persons interviewed 191

Bibliography 192

Internet resources 193

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well as for yourself and your passions. In this sense, volunteering isabout creating a good framework in which people can act toimprove conditions for a special group of people.”

Furthermore, volunteering is a way of obtaining qualifications inorder to get a job or education. For example, for disabled people itcan be difficult to list qualifications on their CV apart from education

etc. but through volunteering they can obtain qualifications they canuse when applying for regular jobs.

Volunteering is also a platform to express opinions and interests.The political work is very important for the volunteer involving organ-isations, and it is more effective when people, the young disabledpeople for instance, plead their own case to the authorities.

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• Carried out for persons other than the volunteer’s own familyand relatives. This distinguishes voluntary work from ordinarydomestic activities and the informal care of family members.

• For the benefit of other people than the volunteer and his or herfamily. The value that the work has for others makes it voluntarywork. This precludes participation in i.e. self-help groups or sportclubs as voluntary work.

• Formally organised - mostly in an association, but this need notbe the case. Ordinary helpfulness or spontaneous acts are notofficially considered to be voluntary work.7

1.3 Voluntary organisation

In Denmark “voluntary” is often used for organisations thatorganise voluntary work. This is a way to emphasise that these organ-isations differ from private companies as well as public organisationsand institutions. Hence, a voluntary organisation is defined as:• An “institutional reality” i.e. with a legal status or an organisation-

al permanency, which among other things means that they haveongoing activities, formal objects, structures and procedures (e.g.written statutes), frequent meetings, an address or meeting place.

• Private and non-governmental. i.e. the organisation is not part ofor controlled by the public sector. This does not however preventthe organisation from undertaking work on behalf of the publicsector or from receiving public funding.

• Operating on a not for profit basis. In this context, it means thatthe organisation does not operate with a view to securinginvestors or individuals a financial profit. If a profit is yielded, it isinvested in the organisation, and, therefore, used in compliancewith the objectives of the organization.

• Self-governing. It must be in charge of its own affairs and not con-trolled by any other organisation - public, commercial or voluntary.

• Non-compulsory as to membership or affiliation, participationand financial contributions.

1.4 Volunteers on volunteering (interviews)

As mentioned above, volunteering - and committing oneself inlocal matters - has been a part of the Danish culture and tradition forcenturies, and it is has also become a part of the legislation. For exam-ple, regarding the educational area, The Danish Act on PopularEducation (Folkeoplysningsloven) has given an important foundationto make volunteering visible and to support financially voluntary asso-ciations, local as well as national.

In more general terms, the importance of volunteering has threeaspects:• It is vital for the relationship and interaction between people.• It is a forum for handling interests or advocacy and “conflict”

negotiation i.e. it is a forum of many different organisationssecuring different interests and through these negotiations newsolutions can be found.

• Civil society and volunteering are also a take-off to new initiativesand development in general and today there is a focus on inno-vation through interaction between actors from different sectors.

Volunteering is not only a matter of getting people to work with-out pay; what really matters is that volunteering does something forthe volunteers. Volunteering is also a way to express oneself, and itgives people something else than paid work. It is a need for peopleto engage themselves in their hobbies or leisure time activities.

“… but often you will find, that the more involved you get themore you want to create a good working framework for others as

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1527 Source: Ministry of Social Affairs/The National Volunteer Centre, The Voluntary Social Sector in Denmark, Ministry of Social Affairs, 2001.

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mission movement, the temperance movement and the popularsports movement. They represented an attempt to solve the prob-lems that emanated from the new social order and the new socialmiddle classes. As far as the development of the Danish welfare stateis concerned, the popular movements had enormous political signifi-cance as democratic partners and opponents. In addition, the move-ments have endowed the Danish voluntary sector with unique fea-tures: the high level of membership rates. To this day, the averagenumber of associations’ memberships per capita is very high: 3.5memberships per capita.9 Another feature is the relatively largeamount of voluntary work done in associations and organisations,which have a low proportion of paid/employed staff. Another featureis that the core areas are concentrated on culture, sports and leisuretime and far less on social, health and education issues.

The high level of membership is largely due to sports associationsand trade unions both of which started to organise as voluntary associ-ations in the mid-19th century. Popular sports were part of “popular edu-cation” or “popular enlightenment” and also organised by associations.The first national organisation - the Danish Rifle Association - was estab-lished in 1861 and the Danish Sports Federation was set up in 1896.

Philanthropy is not categorised normally as a popular movementand until recently has been somewhat invisible in research, politicalanalysis and legislation. Recently there have been a number of stud-ies, and in this context, a distinction can be made between charitiesand self-organising groups. Charities saw their main task as being tosupport the poor and needy financially and to provide for their moraleducation. Self-organising groups dealt with arrangements for specialgroups such as children or the disabled, established insurance-likeschemes or supply associations, or built homes.

2 The brief century: 1900 - 2000

2.1 The formation of the welfare state (1900 - 1980)

After the adoption of the Constitution, voluntary organisationsstarted seriously to take shape and flourish. Associations and organi-sations were established as a means of devoting interest and in oppo-sition to the establishment. However, in spite of this, there were nogreat discrepancies between the state and the voluntary sector duringthis period, and parts of the sector, especially in the social-politicalfield, attracted much political attention and received public subsidiesat an early stage. The associations were seen as tools to perform dif-ferent tasks and tackle social problems. A distinction should be madebetween mutual self-help organisations (insurance associations etc.),philanthropic organisations (Red Cross etc.) and membership basedorganisations, including interest organisations. These types of organi-sations developed gradually and were involved in various forms ofcooperation with the public authorities.

In the period between the first and Second World War, voluntaryorganisations grew in number and membership. Many small interestorganisations were established, each fighting for the rights of peoplethey represented. At the same time, the scene was set for even clos-er cooperation with the public authorities, but in several fields thestate gradually took over more and more responsibility. The SocialReform of 1933 was a turning point in the way cooperation wasthought about. The Minister of Social Affairs, K.K. Steincke, stressedthat the reform presupposed that as many relief institutions wereunder the province of the state or local authorities, they had beenconferred with tasks pertaining to public law, and therefore simply

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Historical overview

In order to understand the development of the voluntary sector in Denmark, one has to look at three factors: theadoption of a democratic constitution, the emergence of the popular movements, the formation of the welfare state.8

1 Roots: before 1900

1.1 The adoption of a democratic constitution (before 1900)

The adoption of Grundloven (the Danish Constitutional Act) in 1849 made it possible for a civil society to flour-ish. Now, citizens could freely join organisations, unions and associations. Although there had been various forms oforganisations which could be described as the forerunners of today’s voluntary associations, it was not until the tran-sition from the traditional to the modern society that a fully-fledged voluntary sector emerged in Denmark. At the sametime, the need for new communities and interest groups arose and new communities gradually replaced the tradition-al networks, bonds and safety nets, and it became possible to distinguish between the public and private sectors. Thedifferentiation between public, market-economic and voluntary (non-commercial) sectors now provided citizens withan organisational framework for voluntary work: they were able to form associations of any lawful purpose withoutthe approval of the monarch.

In this sense, the history of the voluntary sector in Denmark is primarily the history of the associations. The conceptof joining together was nothing new but an association was a new way of doing it. The seed of “association in Denmark”as it is known today was planted in the late 1700, however, when a number of unions - societies and clubs - were formedto perform various (social) tasks. The Constitutional Act guaranteed citizens’ rights and associations were formed in almostevery sphere of society: political party associations, interest organisations, trade unions, economic associations (savingbanks, health insurance societies, cooperatives), philanthropic associations, sports associations, religious associations etc.

1.2 The popular movements and philanthropy (about 1849 - 1900)

In the late 19th century, the mass popular movements arose: the farmer’s movement, the labour movement, the

8 This chapter is based on a paper by Bjarne Ibsen and Ulla Habermann (2005): “Defining the Nonprofit Sector: Denmark”. The JohnsHopkins Comparative Nonprofit Sector Project, Center for Civil Society Studies.

9 Boje, Thomas og Ibsen, Bjarne: “Frivillighed og nonprofit i Danmark - omfang, organisation, økonomi og beskæftigelse”. København, Socialforskningsinstituttet 06:18.2006.

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pendent advocates and innovative players is questioned. The dis-crepancy between the expectations of the voluntary sector and itscapacity and motivation to be turned into a public-sector entrepre-neur is also a highly relevant and current issue and a future challengefacing the voluntary sector as well as society in general.

4 Volunteering now (interviews)

After a period where volunteering was regarded as less valuable,was invisible and where the state played the main role in providingsocial welfare, today there is an increasing understanding of thenecessity of volunteering and of the fact that volunteering can solvepart of the existing financial difficulties. There is an awareness of vol-unteering as a means to create new solutions especially to social andhealth problems in society. There is also an awareness of volunteer-ing and the involvement of civil society as means to cope with inte-gration problems and more existential problems such as lonelinessand health.

Although volunteering in general is increasing, unfortunately, insome areas there is a tendency to a decreasing involvement in asso-ciations, this means also fewer volunteers. This theme has beendebated e.g. among Danish youth organisations and they believe thatit has something to do with the “fitness culture”: you can participatewithout really getting involved in the organisation. It is a kind of “grabbag culture”.

As to the current roles of volunteering in Denmark, interviewedpeople underline that nowadays the role of volunteering is generallyhighly acknowledged, especially within the social field. Volunteering isconsidered to bring high value; however, rather in the sense of theutility for the citizen or user than for the society or the public in gen-eral. The municipalities recognise volunteering for the effect it has on,for example, the elderly or poor people, and not so much for the

value that engagement, ‘voice’ (being a spokesperson) and democra-cy - which are some of the virtues of volunteering - bring to society.Volunteering is regarded as a means of solving social problems thatthe public authorities are not capable of solving themselves, eitherdue to a lack of resources or lack of methods. Furthermore, todaythere is an increasing understanding of the necessity of volunteeringand of the fact that volunteering can solve part of the financial diffi-culties. There is an awareness of volunteering as a means to createnew solutions especially for social and health problems and to copewith integration problems and more existential problems such asloneliness.

When speaking about the role of volunteering in society, anoth-er aspect that has to be considered is the territorial level. Volunteeringis much more articulated by national politicians and civil servants thanby local ones. From discussions on volunteering on a national levelwith national actors such as government, national bodies, researchersetc., it seems that volunteers are considered very important actors bythe municipalities. Nevertheless, many find that the reality is quite theopposite, and that it is appalling to see how little value the municipal-ities ascribe to volunteers. It seems that they do not take them seri-ously and that they do not have much confidence as to what the vol-unteers can do and contribute to. This might be due to the fact thatmany small municipalities, when looking across the local volunteerlandscape, “only” see some associations for elderly people who playbridge or knit and therefore they find it difficult to see how thisincreases the social value or cohesion in the society.10

When it comes to the desirable role of volunteering in the pres-ent society, interviews with the representatives of the volunteeringsector emphasize that the role of the voluntary work should be incontrast with the state and the market: “Voluntary work producessomething else. Volunteering is, essentially, free of power relations,free of authoritative power, free of market mechanisms. In our soci-ety today, there is so much bureaucracy, so much market; therefore

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could not be left to the private initiative. The Act, however, did pre-suppose a close cooperation with philanthropic organisations.

A special form of cooperation became common in this period,i.e. operation agreements between local authorities and what areknown as self-governing institutions. The 1933 reform enabled andrecommended such cooperation, partly because the local authoritiesat that time did not have the capacity to do all the work for whichthey had legal responsibility. Throughout this whole period, the pub-lic-sector support gradually grew and so did public control, especial-ly in the social field.

During the 1950s, the idea of equal benefit for all (universalism)grew, the welfare state became increasingly important and the vol-untary organisations, especially in the social sphere, were disregard-ed as a means of solving problems. They functioned primarily asinterest organisations and saw themselves as “pioneers”, “newthinkers” and “alternatives”.

Therefore, after the Second World War, the state assumedresponsibility for more and more social and health matters, oftenunder political pressure from voluntary interest organisations, whichaccepted the concept characterising the welfare state, according towhich solidarity solves problems. The concept, according to which thestate was responsible for the prosperity and security of its citizens cul-minated in the Danish Local Government Reform in the 1970s and inthe social reform with the Danish Social Assistance Act of 1976, prac-tically making the voluntary organisations invisible.

2.2 1980 and beyond - new liberalismand civil society

During this period, the number of voluntary organisations andassociations grew massively (likewise did self-governing institutionsand foundations). The increase may have been a result of the fact thatthe welfare state developed to such a degree that it assumed respon-sibility for almost everything and needed some opposition from civilsociety. The change of government in the early 1980s also meant that

political interest in the area increased, and at one stroke, the volun-tary sector was endowed with greater ideological legitimacy andtherefore greater public-sector support - but also more scrutiny andcontrol.

Various forms of cooperation as well as experimental and devel-opment programs were established to support cooperation betweenthe public and voluntary sectors. In the late 1990s, this resulted in theDanish Social Service Act, under which local authorities were instruct-ed to cooperate with voluntary organisations. In many cases, thisresulted in an “exploitation” of the associations, which were more andmore involved in the production of welfare and were expected to fillin the role of the trustworthy partner.

3 Where we stand: 2001- 2008

All in all, today the situation of the voluntary sector (especiallywithin the social and health fields) is that 100 years after their firstboom and after being forgotten for a couple of decades (1960-1980), voluntary organisations have re-assumed their role asimportant players in the Danish welfare society. This means thatgreat hopes and expectations have been placed on the sector inthe name of civil society; expectations that can be difficult to fulfil.The voluntary sector personifies personal freedom, social commu-nity and the fight for human rights, is the fertile soil for self-help,empowerment and integration and functions as a school fordemocracy. When the sector is expected to assume responsibilityfor the work that the state cannot provide or handle, it is difficult tomeet all these demands without involving professional expertise;they do not have the capacity. This professionalisation and alsobureaucratisation of the voluntary sector implies the risk of the vol-untary element declining.

Another current discussion is the role and autonomy of the vol-untary organisations. The more they are used as instruments to dowork for the state, and the more they are “tempted” by state grants,the more the voluntary organisations’ view of themselves as inde-

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15610 Interviews with representatives of the volunteering sector.

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VO LUNT E E R I N G A C R O S S EUR O P E1 Overview of laws and regulations

In Denmark, there is a long tradition of forming associations and the liberty of association is of such great impor-tance that there never have been any laws that define or regulate third sector organisations and associations. On thecontrary, the liberty of association is secured by § 78 of Grundloven (the Danish Constitution).

There is no actual single act governing associations in Denmark, i.e. a law that places specific requirements on anassociation before it can be declared legal or eligible to receive public-sector funding etc. Concerning self-governinginstitutions and funds (described in section 4 below) both organisational forms are gathered under the current legis-lation under the collective name “fund”, i.e. Lov om fonde og visse foreninger (the Danish Act on Foundations andCertain Associations) which from 1984 applies also to self-governing institutions. 11

However, there are some laws and regulations that affect the third sector organisations in different ways. Forexample, there is no demand for organisations and associations to register in official state records, but if the organi-sation wants to receive money from the public, the organisation must have a CVR-number (a registration number forall kinds of businesses) and a NemKonto, which is an account all citizens, companies and associations are obliged tohave, and which the public uses for various financial transactions and pay outs.

When an organisation or association employs paid staff or volunteers who will be in contact with children underthe age of 15, they are obliged - but so far only when they receive specific kinds of public funds - to obtain aBørneattest (child certification) from the person concerned. A child certification is a specific type of criminal recordwhich specifies whether a person is convicted for any sexual crimes in relation to children.

As there are not specific laws governing the third sector organisations, changes in legislation affected indirectlythe third sector. Some changes regard for instance the Danish Act on Foundations and certain Associations passed in1984. Furthermore, the Social Services Act and the Danish Act on Popular education brought about some relevantchanges.12

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it is vital that volunteering has a different position, which it builds ondifferent values, principles and involvement.”

The formation of associations itself and the very aspect of doingthings together without an economic incentive are very importantaspects not only for volunteering, but also for the entire society.Personal commitment, while interacting with the others, is vital and aprecondition for the associational life in Denmark. Personal commit-ment is the fundament of Danish democracy, and it is the majoritythat decides what direction we will take. If volunteerism is not recog-nised, it will disappear.

“It is important that there are people who take a responsibilityand make changes in society. For example, the role played by DanishRed Cross Youth is priceless - we would have to pay 80 % in tax if thestate should provide for this kind of work. Voluntary organisationsmake a huge difference. … I also think that it makes a big difference

to the users that the work is voluntary and not paid. For instance, it iseasier for the youngsters who receive help to do their home work, totalk to helpers who are helping for free instead of for money.”

One of the scenarios envisaged for the voluntary sector is repre-sented by the creation of a niche which should be 100 per cent dedicat-ed to social enterprises organised within a voluntary organisation. In thiscontext, some assignments now carried out by the state or market actorswould be carried out by the voluntary sector or social enterprises.

Another scenario for volunteering in the future could be the mak-ing of a better foundation for the development of self-organisationand new organisational forms. In some voluntary fields proper legis-lation can be already found, e.g. the Danish Act on Popular Educationcontains very fine possibilities to strengthen the involvement and self-organisation. However, the social and health areas still have a longway to go before they can achieve the same conditions.

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Legal framework

11 Source: Ibsen, Bjarne and Habermann, Ulla, “Defining the Nonprofit sector: Denmark”, in Salamon, Lester, Working Papers of The JohnsHopkins Comparative Nonprofit Sector Project. The Johns Hopkins University, Center for Civil Society Studies, 2005.

12 See paragraphs below for details.

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when leisure and youth policies are being worked out. This is alreadythe praxis¸ although to a lesser extent than we would want it.”

3 Fiscal policies

In general, voluntary organisations are exempt from taxation andVAT. If the organisation, however, has commercial activities of morethan approximately 6,500 Euros it has to pay VAT; as long as the sur-plus is used in accordance with the organisations objectives, it will beexempted from tax.

4 Rolls and registers

Voluntary organisations in Denmark are not registered.

5 List of laws and regulations

LBK no. 979 01/10/2008 Social Services ActLBK no. 924 2000/10/05 The Danish Act on Popular EducationLBK no. 300 1984/06/06 Danish Act on Foundations and Certain

Associations

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1.1 Social Services Act

In Denmark there are two laws which aim at supporting volun-teering and voluntary organisations on a local level: Lov om SocialService § 18 (Social Services Act) and Folkeoplysningsloven’(DanishAct on Popular Education).

The Social Services Act imposes an obligation on local authoritiesto provide financial support for local voluntary work and to cooperatewith voluntary organisations. The objectives are to improve interactionbetween voluntary social work and local authorities, to make voluntarywork more visible in local communities and to improve the conditionsfor voluntary social work. To solve this task, local authorities receive anannual financial compensation from the central government, paid viablock grants. In 2007, approximately 18 million Euros were received.

1.2. Danish Act on Popular Education

The Danish Act on Popular Education obliged local authorities to sup-port popular education with grants, premises and other supporting initia-tives such as establishing a committee, consisting of a majority of usersand a minority of council members to administer the agreed budget. TheAct provides for two main categories of recipients for grants: adult educa-tion associations and other groups engaged in teaching and organisingstudy groups or lecture activities; sports and youth associations and clubs.When the local authorities are allocating grants, they must earmark at least5 per cent of the total budget for innovation and development work.13

2 Participation in public policy making

All volunteering representatives that filled in the questionnaireagreed on the importance of the bottom up principle and on the impor-

tance of having a strong partnership with the public sector. Therefore,representatives of the questioned volunteering organisations underliethat volunteer organisations are more close to citizens than the state andknow better their problems and consequently it is in the interest of thestate to involve them in the decision making process of public policies:

“If volunteering is about active citizenship and a joint responsi-bility for the development in society¸ it is also natural to include thevolunteer sector in policies that affect our field¸ for instance the localvolunteering policy. To me it is most suitable if volunteers and theirviews are included in the local volunteering policy. Otherwise, thereis a risk that a policy that does not have support from the volunteersector is drawn up. The public sector does supply the funds¸ butfunds are not enough. The tasks that are carried out by the volunteersector cannot all be carried out by the public sector. We are mutual-ly dependent on a prosperous cooperation. On a national level ittherefore makes sense to include the large volunteer organisationsin drawing up new policies.”

“Civil society/the voluntary sector is often the place where socialproblems and the lack of solutions are discovered and pinpointedand organisations and volunteers have often a closer and specialcontact to the needy and various user groups. A ‘bottom-up’ partici-pation where voluntary organisations have an influence on publicpolicies will therefore qualify the decision making bodies.”

Despite the underlined importance of involving volunteeringorganisations in the decision making process, according to represen-tatives of questioned organisations, it seems that mostly big organisa-tions are involved in the decision making process, while others aresomehow left out.

“It is in general difficult to have a large say in the definition ofpublic policies¸ but some of the biggest volunteer institutions havebeen quite successful.”

“Big volunteer organisations (and the umbrella organisations)can function as sparring partners for the municipalities, for instance¸

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VO LUNT E E R I N G A C R O S S EUR O P E

2 Rules and functioning

Different Danish surveys show that almost all voluntary organisa-tions in Denmark are organised in a very traditional way:15 they havea board that is elected by the members, they have statutes whichdescribe the structure, the decision making procedures of the organ-isation, they have a chairman and a treasurer and they arrange a gen-eral assembly. Many organisations have a hierarchical structure, butmany also have a so-called “flat” or horizontal decision making struc-ture, where volunteers as well as staff have equal influence and deci-sions are made in a joint forum. The majority of organisations is tra-ditionally structured, but there is a small tendency towards the emer-gence of new forms of organisational structure; they are, however,characterised by not being formalised and structured such as informalgroups and networks etc.

3 Relationship with public sector

3.1 Overview

Historically the welfare society was developed to an extent in acorrelation between the public and the voluntary sector and, despitethe tendency to see each other as a contrast (e.g. the voluntary sec-tor as the watchdog of society), the opposite was the fact. However,as described in the history paragraph, the state has played the mainrole and the thinking of the voluntary organisations and their role andlegitimacy was different throughout the 20th century. Today the rela-tionship is characterised mostly by cooperation.

In the above mentioned Social Services Act, the relationshipbetween the public and the voluntary sector on a local level is deter-

mined by article 18 which states that local authorities must providefinancial support to local voluntary work, for which they receive ablock grant, and cooperate with voluntary organisations. During thepast 10 years (the act was implemented in 1998) the relationship hasdeveloped and in 2007 two out of three municipalities had a for-malised cooperation, e.g. a contract, a working forum, a volunteercouncil etc. The financial support, however, has declined even thoughmunicipalities have received more money (block grants). In 2007, themunicipalities supported voluntary work financially with 17 millionEuros (in 2005 it was 18 million Euros) but they received 17.7 millionEuros in block grants. On average, the municipalities paid out 96 %of the block grants to voluntary social work.

The Danish Act on Popular Education obliges likewise localauthorities to support voluntary organisations within the educationfield. It is a framework law and many decisions are placed on eitherthe local council or on the ‘popular education committee’. Besides theobligation to supply popular education activities with premises, theindividual municipality decides which activities to support and theamount - it is determined typically through local act subsidies.

3.2 From our point of view(interviews and questionnaires)

The relationship between the voluntary and public sector variesfrom sector to sector (culture, social, education etc.) due to history. Insome sectors, the relation causes frustration due to the decrease inthe involvement of volunteering organisations in the definition ofpublic policies:

“… In psychological terms, I would say that parts of the volun-tary sector have lost their “locus of control”. It is clearly the voluntary

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1 Organisational forms

In the Danish context the above mentioned definition of a voluntary organisation includes three different formsin particular which are shortly described in 1.1 and 1.2 below.

1.1 Juridical and organisational forms of not for profit organisations

This category applies to self-governing institution and funds or charitable foundations. A self-governing institutionis a peculiar Danish organisational form; it is mainly financed by the public and has rarely any volunteers. The institu-tions are mostly found in the social or educational field (e.g. day care centres, shelters, free schools, kindergartens).Funds or charitable foundations are defined as assets deposited by an independent board of directors for specific pur-poses. The fund concept is however not defined by the legislation, but there are some characteristics which are basedon custom and practice: an asset separated from the overall fortune owned by the founder; independent management(a board) disposes of the assets; the fund is regarded as an independent legal entity; the fund, not the founders’ heirsfor example, owns the rights. Funds have been operating in Denmark for centuries and like self-governing institutionsfunds, or foundations, are part of a long tradition of private initiatives that have taken on work now regarded as theresponsibility of the public sector. Their background was either philanthropic or for the common good.14

1.2 Volunteer involving organisations and their differences

The association is traditionally regarded as a union of people/organisations with a common aim or interest,organised and managed by ordinary democratic rules and procedures. As voluntary organisations worldwide volun-tary associations in Denmark are manifold and enhance all kinds of organisational varieties in size, aims, target groups,resources etc. But when it comes to organisational and juridical models no distinct difference can be found.

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Volunteers involving organisations

14 Source: Ibsen, Bjarne and Habermann, Ulla, “Defining the Nonprofit Sector: Denmark”, in Salamon, Lester, Working Papers of The JohnsHopkins Comparative Nonprofit Sector Project, The Johns Hopkins University, Center for Civil Society Studies, 2005.

15 Torpe & Kjeldgaard, Foreningssamfundets sociale kapital. Danske foreninger i et europæisk perspektiv, Magtudredningen, 2003; Boje, Thomas og Ibsen, Bjarne,Frivillighed og nonprofit i Danmark - omfang, organisation, økonomi og beskæftigelse, København, Socialforskningsinstituttet 06:18, 2006; Hjære, Mette og Balslev,Mille, Frivillighed blandt etniske minoritetsforeninger, Center for Frivilligt Socialt Arbejde, 2001.

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VO LUNT E E R I N G A C R O S S EUR O P E1 Research and statistics highlights

In 2006, Denmark concluded a three-year long research project: Frivillighedsundersøgelsen, which was theDanish part of the Johns Hopkins Comparative Non profit Sector Project. The research was divided into three parts:• A population survey about formal and informal volunteering and donations to voluntary organisations among

4,200 people aged 16-85.• A comprehensive mapping of all local and regional associations, self-governing institutions and foundations in a

representative region in Denmark together with a survey among national voluntary organisations.• An estimation of the economic and labour market impact of the voluntary sector based on figures from the pop-

ulation survey and on information and data from the Danish National Account database.

The research was carried out by a team of researchers from Syddansk Universitet (University of SouthernDenmark), Roskilde Universitet (Roskilde University) and SFI - Det Nationale Forskningscenter for Velfærd (SFI - TheDanish National Centre for Social Research) in cooperation with Center for Frivilligt Socialt Arbejde (The NationalVolunteer Centre).

This research gave for the first time unique and reliable data on volunteering and the main economic and statis-tical results are listed below.

2 Economic and statistical indicators

In 2004, the voluntary sector in Denmark contributed to the national economy with almost 14 billion Euros. If theeconomic value of voluntary work is added, the figure is 18 billion Euros, equivalent to almost 10% of GDP.

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organisations adapting themselves to the public agenda and notvice versa. During the last years the involvement of volunteering inthe formulation of public policies has declined. In general the agen-da is not set in interaction with civil society organisations - though onsome areas they have high influence on public policies e.g. in rela-tion to child-welfare. If you look at the disability area, the movementhad a stronger position a couple of years ago than today.”

”The public sector has a tendency to act on their own, not con-sidering the benefits coming from involving the volunteers. This hasgotten worse since the reform of the municipalities, where they havegotten bigger, and therefore also stronger, but they also have a twist-ed way of thinking when it comes to interacting with volunteers, theythink they can do the job better, and that is very often not so!”

In addition, interviewed representatives of the volunteering sec-tor argue that many organisations are stressed because they feel thatin order to get funding they have to take on activities that are not rightfor them or in accordance to their values. This might be problematicbecause organisations may then make too many compromises, pos-sibly leading to the dissolution of the organisation or to an unwantedchange of purpose and activity.

Furthermore, some representatives of the volunteering sectoremphasise that the relationship has to be based on the partnershipprinciple and not on substitution of roles. This should be the case ofvolunteering within the social field, which is especially seen as aninstrument for the public sector.

“I am a bit ambivalent in this relationship matter. On the one

hand, the voluntary social work that is done in a local community isvery important and really makes a difference for many people. Onthe other hand, the voluntary work must not replace the work andresponsibilities of the public sector. It is very problematic e.g. if a localauthority makes a result contract with a scout association and statesthat in order to get money for a scout they are obliged to take in chil-dren with ADHD. It makes life too easy for the local authorities whenthey get voluntary organisations to take on their responsibilities e.g.in health and social matters.”

“Good possibilities for cooperation under the condition that theautonomy of the volunteer associations is maintained. It is a goodidea to internalise formal cooperation such as partnerships.”

“It is very important to know and be aware of our different rolesand to recognise these different roles. Communication is vital and weneed to know exactly under which conditions we both work. Strongercommunication, stronger cooperation and stronger focus on eachother’s role are the key words. Although we are two units, we areboth part of the same story. We need each other.”

“The public sector does supply the funds¸ but funds are notenough. The tasks that are carried out by the volunteer sector cannot all be carried out by the public sector. We are mutually depend-ent on a prosperous cooperation.”

Therefore, the relationship is very important for all parts: thepublic sector¸ the voluntary sector and the society in general, takinginto account also that, as mentioned before, historically, the welfaresociety was developed in a correlation between the two parts.

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Data overview

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2.1 Types and range of voluntary organisations(in numbers)• Associations 83,000 local and regional

3,000 national• Self-governing institutions 8,000• Foundations 6,200

2.2 Financial and human resources

Financial

Human resources

2.3 Funding

Compared to other countries, Denmark is privileged becausethere is both local and national funding. This also means that politi-cally volunteering is highly valued, which again means that volunteer-ing is celebrated and acknowledged. Funding, therefore, is mostlyprovided by government grants, partly as basic grants, partly as proj-ect grants. Basic grants are grants awarded to the organisation with-out being earmarked for a specific activity or specific project. Instead,they are awarded on basis of objective criteria such as purpose,turnover and own collected funds. Basic grants are awarded throughthe so-called Danish Pools and Lotto Funds, and more than 200 mil-lion Euros are distributed to all kinds of purposes in (civil) society,although voluntary social work receives about 18 million Euros.Project grants are awarded directly to specific projects and activities.

2.4 Growth trends

As there is no history of statistical records and data of the devel-opment, the only reliable data are derived from the above mentionedFrivillighedsundersøgelsen and from a question in the survey onwhen the organisations were founded and whether they have gainedmore members during the last five years:

• 50 % of the Danish voluntary organisations have been estab-lished since 1975 and 25 % since 1990.

• 40 % of the organisations have gained more members duringthe last five years and only 25 % have gained fewer members.

Another important question is how to support and improve theinter-disciplinary cooperation between the voluntary organisations. Inthe Danish model where the main funding comes from various pub-lic grants related to the respective purposes (e.g. sports and cultureare supported by the Ministry of Culture, social activities by the

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Table 1 Percentage of Danish population reporting volunteering last year by field of activity, 2004 (men, women and all).

Field Men Women All

Leisure: culture, sports, recreation, hobby 21 15 18

Social services and health 4 7 6

Politics: Vocational, political parties and international 6 4 5

Teaching and education 3 4 3

Housing and local community 8 4 6

Environment, religion and other 5 5 5

Total 38 32 35

N 1,502 1,632 3,134

Source: Inger Koch-Nielsen, Lars Skov Henriksen, Torben Fridberg og David Rosdahl, Frivilligt arbejde. Den frivillige indsats i Danmark,København, Socialforskningsinstituttet, rapport 05:20, 2005.

Table 3 The sources of income of the Danish not for profit sector,by percentage of total income.

Percentage

Transfers from local authorities and state 43.7Services and production 28.5Subscriptions, donations etc. 21.1Interest, transfers 6.7Total 100

Source: Ibsen, Bjarne, “Foreningerne og de frivillige organisationer”, in Boje,Fridberg og Ibsen (eds), Den frivillige sektor i Danmark - omfang og betydning,

København, Socialforskningsinstituttet, rapport 06:19, 2006.

Table 4 Size of the Danish Voluntary sector, measured by work-force (paid/unpaid work), 2004

Total workforce

(FTE*)Paid work in the voluntary sector 140,620Unpaid work in the voluntary sector 110,041

Source: Henriksen, Lars et al, ”Welfare architecture and voluntarism. Or why‘changing the welfare mix’ means different things in different contexts”,

in Osborne, Stephen P. (eds), The Third Sector in Europe. Prospects and challenges, Routledge, 2008.

*Full-time equivalent (FTE) is defined as 1,650 hours per year.

Table 2 Distribution of Danish local and regional voluntary organisations and national voluntary organisationsby field of activity, 2004 (Pct.)

Local and regional National associations associations and organisations

Leisure: culture, sports, recreation, hobby 52.2 28.7

Education and research 4.8 2.1

Social services and health 8.7 13.2

Political parties, legal advice and international organisations 8.7 7.5

Housing and local community 10.7 0.6

Environment, religion and other 3.2 6.2

Work organisations: unions, business and professional 11.8 41.6

N 5,763 2,992

Source: Ibsen, Bjarne, “Foreningerne og de frivillige organisationer“,in Boje, Fridberg og Ibsen (eds), Den frivillige sektor i Danmark - omfang og betydning,København, Socialforskningsinstituttet, rapport 06:19, 2006.

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unteering. Many people believe that when they start volunteeringthey are never off. Therefore, many people do not dare to start vol-unteering because they are afraid of having a constantly bad con-science and never have any spare time. Related to this “time-barrier”is the fact that some, mostly young, people prefer to use their spare-time to do paid work. Volunteering then is competing with paid jobs.

Another important reason for not being a volunteer is the factthat people have never been asked. Most people would be flatteredor enthusiastic if they were asked (“would you like to do so and so,we really need your help and competences”). In this respect, it is veryimportant that people are invited to volunteering, that they feel theyare needed. Organisations have to say: “We need you and you arewelcomed”. It is extremely important because some volunteer groupsseem very closed and difficult to be a part of.

Another important aspect is the knowledge of what kind of tasksthe volunteers are given and that they do not suddenly find them-selves as a member of the board just because they get involved inone activity.

“There are many demands towards a volunteer and some peo-ple are not able to cope with the tasks, because they feel that theyhave to be very successful or they expect themselves to be very suc-cessful. They see how the activities are well planned and organisedand that might frighten them because they feel they cannot live upto this kind of standard”.

Other barriers have to do with myths. There are quite some prej-udices against volunteering and it is compared to being hippie ormonk-like. Sometimes when one commits oneself completely orwhen one engages in political work one is supposed to have ambi-tions of becoming prime minister. On a more practical level, it is forexample difficult to get young people interested in doing Board workbecause it is seen as old fashioned. They think Board work is for oldmen who only talk about statutes and general assemblies. However,young people today are very flighty, so they prefer the “grab bag cul-ture”, and there is a tendency towards individualisation and preoccu-pation of one’s own interests, which is predominant in sports, asmanifested in the fitness trend. Reasons for not volunteering have of

course also to do with age and people’s stage in life.All in all, if volunteering is to be increased, it can be done by ask-

ing people to volunteer; by making volunteering accessible; by recog-nising the value of volunteering; and by telling the stories of volun-teering so non-volunteers will get a more precise and “daily” pictureof volunteering. Traditions and habits (family or friends are volun-teers), introduction and encouragement from schools to volunteeringare important factors too.

3.2 Needs and challenges

Besides establishing a good relation with the public sector, vol-untary organisations have also other needs and face different chal-lenges. However, many of the needs and challenges are related torecruiting and retaining members and volunteers. Some organisa-tions loose members and, as recruitment often take place among themembers; it is more difficult to get new volunteers. Furthermore, asthey want to recruit young people and get them involved in theorganisational work, there is a need to make the organisations attrac-tive for young people, to make the organisation look “young” and“light”, where decisions are made easily and where you get influence.

For organisations with small member groups (as in many disabil-ities’ organisation) this causes some challenges too: to generate amutual connection and solidarity between the members, but also tofind new generations of volunteers:

“We are an umbrella organisation for the organisations foryoung people with disabilities and thus we cannot draw on our ownmembers. Constantly we have to find people from the memberorganisations and this is a general challenge. There are memberorganisations that do not make use of us very often, consequently,we do not have much contact with them. We have to improve the co-operation with these organisations in order for us to get more volun-teers. Our goal is to recruit people with different kinds of disabilities.”

Volunteering thrives among other things on recognition and vis-ibility, but money is essential and the organisations need to ensure

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Ministry of Social Welfare etc.), there are no real incentives or motivesto a cross-sector cooperation. However, some parts of associationallife do orientate themselves towards sectors other than their own; forinstance, the socially disadvantaged field orients towards the occupa-tional field, and the social field towards the integration field. There isan awareness of the importance of having a more holistic vision onthe work for the respective target group, to create more synergy in thevarious efforts. It is a question also of legitimacy e.g. that sports asso-ciations take a social responsibility and about “common knowledge”.

3 Of volunteers and organisations (interviews)

3.1 Motivations and barriers

Although motivation is a highly individualistic matter, it is often acombination of several different motives, where some are altruistic,some more self-interest oriented and others refer to the relationship,but all are of equal importance.

“Young people with disabilities can obtain a lot from volunteer-ing, because they are a part of something else but education or workand their disabilities are suddenly not in focus. You do an importantpiece of work and you are needed. You have the opportunity of asocial network. Volunteering offers you a possibility to work with ameaningful project together with others. You meet people, whomyou otherwise would never have met. You learn something and youengage. You develop yourself personally and get even more involvedin volunteering.”

One motive has a learning/educational aspect, where peopleengage themselves in volunteering partly because they want to usethe qualifications and competences they already have, and partlybecause they want to learn something new. Learning can be very spe-cific: learning a new skill, tool, method etc., and put it on a CV, or amore diffuse and general learning, which has to do with dannelse(education/culture), whereby a person becomes more aware bybeing a volunteer. Through volunteering, people can also improve

their ability of working together with many different kinds of peopleand get specific working experience. It gives complex interactions,which are also very important on the workplace.

The gaining of competences is a relevant focus in Denmark andit is now legitimate to see volunteering as a place where people -besides doing good for others - also improve their own skills etc.

Another motive is involving oneself (“putting oneself on theagenda”). Through volunteering, people get to know other peopleand spend time with who they like or find interesting; social networkand social relationship are an essential motivation for many volun-teers. The relationship with other people and having a nice timetogether are somehow also the foundation of good self-respect.Further, many volunteers like the fact that they are volunteers, amotive that should not be underestimated. For example, many peo-ple feel that is nice to tell about one’s engagement in various volun-tary activities or organisations. It is not that people brag about it, butit feels good; it seems to be good for self-esteem.

A third set of motives is the cause. One becomes a volunteerbecause s/he sympathises with a cause that can be very specific andlocal, i.e. you want better cultural activities. Alternatively, onebecomes a volunteer because s/he gets affected by a cause and wantsto help or make a difference in people’s life. Whether one becomesa volunteer because s/he is interested in a specific task or because ofthe cause, these motives are both acceptable and fruitful, as at somepoint - especially if one is involved in social volunteering - s/he willget affected by the cause, which probably will lead to more involve-ment, more passion etc.

“If you, as I am, are engaged in the organisational work, moti-vation is about creating visions, strategies and good framework forthe organisation, creating visions in a national setting in order tomake life easier and better for other people. As a vice-president, I ini-tiate many projects and this process is very satisfying because Iachieve something and I get many competences and skills and Idevelop myself. Influence is very important as well, and probably themain reason why I got involved in the first place.”

“Time” or the lack of time is one of the main barriers for not vol-

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A main challenge in Denmark is the great difference in capacityand infrastructure between the different voluntary sectors (sports, cul-ture, social etc.). Regarding the social and health area, there are greatdifferences - also in terms of capacity and infrastructure - betweennational and local organisations. One of the main challenges is tomake local organisations capable of cooperating with local authoritiesand public institutions and that the organisations are seen as relevantpartners by the municipalities. This challenge is actualised by theStructural Reform under which local communities are changing andby the need to find new partners in order to solve new tasks.

A way of tackling these local challenges is through the formula-tion of policies on how to involve civil society and, within the socialand health areas, through the formulation of volunteer policies, whichapprox 2/3 of the municipalities already have made. However, manyof these volunteer policies are of a more symbolic character and it isdifficult to get them implemented. In other local communities, theytry to strengthen the capacity “deficit” by establishing structures thatcan be supportive, for instance, through local Volunteer Centres orlocal health centres.

Regarding the cooperation and the dialogue between the publicand the voluntary sector, it is important to establish various kinds ofco-operational forums. During the last years, many organisationshave been frustrated about the cooperation and especially the lack ofsupport by local authorities. The organisations often interpret thisbehaviour as a lack of confidence or recognition. This frustration isseen especially in relation to the block grants which the municipalitiesreceive from the state in order to support local volunteering, becausethey do not use the block grants to a full extent. Municipalities receivean amount from the state for a specific purpose (local volunteering)and when they choose not to use it for that purpose it might mean

that they do not value the work done by volunteers. However, it hasto be underlined that now there seems to be a tendency at the levelof local authorities to think more strategically and proactively aboutvolunteering, especially regarding the social and health areas.

If the various dialogue forums work well both in terms of represen-tation and cooperation, there is a higher possibility that they will elevatethe discussion and make the potentials of cooperation visible. However,there is a risk that these dialogue forums become meaningless andinsignificant. Therefore, it is very important that various key actors andinstitutions - public as well as voluntary - are conscious of how to sup-port and create a positive relation. The Ministry of Welfare is very keenon improving and promoting volunteer policies and in 2009 a commit-tee will look into this matter. Nevertheless, there is still a long way to gobefore there is a higher awareness at the level of local authorities as tothe values and potentials of cooperation with the voluntary organisa-tions; it differs from administration to administration how well-informedand aware they are of the voluntary organisations and their potentials.

Another challenge refers to making a better interaction betweenmunicipalities and the national voluntary organisations, for instance,with reference to capacity building. There is an unused potentialbecause both municipalities and private companies inquire more pro-fessionalism in the cooperation and this professionalism is found inthe national organisations.

The ongoing question is of course how to support the localorganisational level. This was the intention behind the “VolunteerCentre Pool” to which the Government granted more than 6 millionEuros in order to support and develop local volunteer centres. Theywere focused on how to develop the local level, but it is also impor-tant to focus on how to build the national supportive structures andcapacity.

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the financial basis and maintain the financial support they receive.”For my organisation the greatest difficulty is a very bad finan-

cial situation that actually threatens our very existence, so much thatwe might not exist next year. We need money! The way the fundingsystem is structured in Denmark, it is very difficult for small umbrel-la organisations such as ours to raise money, because we do nothave a saleable cause. Right now in Denmark, there is a tendency tosupport initiatives, projects, organisations etc. that are close to thecitizen; initiatives that are farther away and have to do more withinfrastructure are considered less valuable. To raise awareness of ourimportance and to get recognition are big challenges for us.”

Another type of challenge is expressed in this way:“In the voluntary field in which I operate, we find that more and

more tasks that typically were voluntary now have a commercialcounterpart e.g. fitness centres and football and handball schools.This gives the following scenario: there is no longer any reason tosupport civil society activities because there is a commercial market,so why should we spend all these billions on volunteering?Fortunately, there is a strong political will to support volunteering,because it is important for our society and our culture to have thesecommunities in which we work together. We are strongly groundedin volunteering, but it is also obvious that it is a very important aspectto have clarified because if volunteering dies it is not due to a lack ofpolitical recognition, but because we do not manage to get new gen-erations to see the true value of volunteering.”

When looking at the individual level, the challenge refers to get-ting young people to be more involved in voluntary organisations,both as members and as volunteers. It is difficult to recruit young peo-ple, because they are busy with their education. There is a change inthe way volunteering is considered. Now the focus is more on howvolunteering can fit into one’s life project and how it can developsomeone personally. This personal development has come to stay,previously it was either/or. Either people were idealistic and sociallyengaged without any ulterior motive or they had chosen volunteeringas a career. Now it is both ways and this diversity has to be integrat-ed in the volunteer involving organisations. They also have a chal-

lenge in “re-inventing themselves” as people need new exciting chal-lenges; they wish to do something meaningful and at the same timeto be placed in new situations. The organisations need to take care ofvolunteers, they have to feel appreciated and it is very important thatthey are not overburdened with work.

In several organisations they do a lot of work in showing youngpeople the value of volunteering, values such as doing something forother people, the values of (spirit of) community and solidarity andvalues such as competences (social, leadership etc.). But also thatparticipation is about being together and achieving a common goaland not, as in sports, about competition. The organisations are opti-mistic and they believe that the work will make a difference in future,that they will be able to change the culture in order to get young peo-ple to choose values instead of a grab bag culture. And that youngpeople will choose an organisation membership. It is their vision forvolunteering in future.

Besides the more common needs and challenges, the organisa-tions face individual difficulties also, sometimes related to the areas inwhich they operate. Sports organisations, for example, face difficultiesin keeping up with changes in society regarding sport habits. In the1970s, people played volleyball and handball and badminton and thesports halls were built for that purpose. Today, people are running,jogging and biking, and the question is whether these activities are tobe facilitated as well. If facilities in the different sport centres are notadequate, it brings people to choose the nice and well-equipped fit-ness centres instead and this has an impact on associational life andvolunteering. New types of activities require also new types of volun-teers, and the organisations have to keep up with new trends.

Further organisational needs are, for instance, to maintain anddevelop a learning oriented environment in order to generate a bet-ter competence foundation and a dynamic professional environment,but also to get inspiration and interaction between people with differ-ent life conditions. Cooperation with local authorities, employees andspecialists who are working in the specific social subject areas andcooperation with actors abroad in order to support a sustainabletransnational environment are other organisational needs.

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1 Support measures(questionnaires and interviews)

According to representatives of questioned organisations,although in certain areas there are some support measures, especial-ly at national level, in most of cases they are too fragmented and atlocal level they are often only symbolic.

“The initiatives are too fragmented and in some areas not existing.”“Nationally, there are some initiatives, especially from the

Ministry of Social Welfare, but locally they are too few or, to put itmore precisely, they are often the wrong ones. Local initiatives arenot very ambitious, they are more symbolic.”

Furthermore, representatives of questioned organisations under-line that measures to support volunteering are different from one vol-unteering sector to another. For instance, in the social and healthfields there are no signs of relevant measures for supporting volun-teering, despite the fact that representatives of volunteering sectorconsider it to be one of the most important volunteering fields at locallevel and emphasise the importance of its strengthening:

“There are many different varieties of ‘volunteering’ inDenmark.”

On the other hand, within sports, education and culture, theDanish Act on Popular Education plays an important role in support-ing volunteering in this sector.

As to financial support measures, representatives of questionedvolunteering organisations characterise measures as being excessive-ly fragmented and bureaucratic:

“.... we do want a less fragmented view on financing of the volun-teer association life, where some (according to law) are financed byfunds and others by free means and others are bounded by activities.”

“Today there are a fair number of pools where the volunteerorganisations can apply for funds both national and local. In prin-ciple, there are funds for new volunteer initiatives. But I do see the

tendencies of the increased demand for evaluations that comeswith funds from national pools as a problem and a limitation ofvalue for the field of volunteering. I seek a fundamental under-standing from the official authorities regarding that the volunteersector functions after another set of guidelines than the public insti-tutions and the publicly managed projects. I do not think it is suit-able to use the same methods for evaluations as the professionalorganisations. An increased professionalisation of the volunteersector is not entirely a positive thing. You risk dampening the inno-vative motive power that often is behind projects in the field of vol-unteering. It is that power which helps generate new solutions oncomplex social problems to which the public sector cannot findsolutions.”

“There is a need for clarification on the future financing of vol-unteers centres in Denmark.”

As to measures to be adopted for supporting the volunteeringsector, interviewed representatives stress that it is extremely impor-tant to implement measures that acknowledge the importance of vol-unteering for the development of society. Therefore, recognitionbecomes one of the key words in supporting volunteering. In thisaspect, it is important that volunteering is visible in society and that isvalued, not only in general, but especially among local authorities,politicians and civil servants.

“If an organisation cooperates with a civil servant who really isaware of volunteering and its conditions and peculiarities, the coop-eration is very likely to be successful and fruitful. But if the persononly focuses on contracts, products, results etc., volunteeringbecomes much more difficult. Civil servants as well as local politi-cians have to be aware of the ‘game’ of civil society.”

“Recognition, knowledge and trust are crucial factors. If volun-teers are not met by these indicators they leave.”

“How to support volunteering? On the one hand, more money,please! On the other hand, it is very important that both local and

Support bodies

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Representation and coordination bodies

1 Federations

There are several umbrella organisations in Denmark. For instance, Frivilligt Forum - Landsforeningen af de friv-illige sociale organisationer (Volunteer Forum) is an umbrella organisation for voluntary social organisations. Theyhave about 90 members, mostly national organisations but some also local or regional. Their aims are to promote vol-unteering, make social problems visible, be a spokesperson for vulnerable groups and cooperate with other associa-tions to create networks.

2 Consulting bodies

Nationally, there are two bodies: Frivilligrådet (the Danish Council for Volunteer Action), which is an advisorycouncil for the minister of Social Welfare and Folketinget (the Danish Parliament) on volunteering in relation to socialchallenges; Center for Frivilligt Socialt Arbejde (the National Volunteer Centre), which is a consultancy and service insti-tution for volunteers and voluntary organisations within the social and health area.

Locally, several local authorities/municipalities employs consultants (civil servants) who cooperate and are thecontact persons to voluntary organisations and who often are the administrators of the public funds (See DataOverview: 2.3 Funding).

3 Networking (interviews)

Organisations have in general many experiences in cooperating with other organisations, in projects as well as inpolitic and interest formulation. They cooperate both with national and international organisations, especially in theNordic and European countries and often with sister organisations or organisations within the same field.

“As an umbrella organisation, cooperation is the very essence of our work. We cooperate a lot and have espe-cially selected large organisations as our strategic alliance partners, because we are a small organisation and canbenefit from larger organisations experience, knowledge etc. It is very important to be in dialogue with other organ-isations and get different views”.

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national politicians are aware of the value of volunteering, that it isrecognised and given a good framework, not only in economicterms, but also implemented in the different policies.”

“It is not enough just to say we need more support centres, morefunding etc. Actually, if the voluntary sector was flooded with money,I think it would only lead to an overconsumption of ‘junk’ and mean-ingless agendas. All in all, the most significant way to support volun-teering is to make it meaningful and to secure influence.”

This can happen, for example, by making clear as to what localauthorities want to support. Also by telling positive stories of volun-teering and best-practises, e.g. when a municipality has been engagedin activities in cooperation with the volunteers. When these activitieshave been successful, they ease the way for more cooperation.

Another state-related supporting “tool” is dialogue. This meansthat when the state imposes new demands on the voluntary sector,the first step should be a dialogue with the organisations on how toimplement these demands, what is meaningful and what is not.

Volunteering can be supported also if the competences that peo-ple gain through volunteering get credit in terms of education andjobs. Furthermore, the condition of education must give room to vol-unteering. If students can prove that they have spent time volunteer-ing and therefore need longer time for completing their education, itshould still be possible to obtain student grants.

The voluntary organisations express many other ways in whichvolunteering can be supported. There is a need:• for capacity building and the purpose or target of capaci-

ty building;• for the exchange of experiences;• to strengthen the interest in involving new actors and partners;• for a more general funding for the voluntary sector;• for more risk capital in some voluntary areas;• for more visions.

2 Volunteer support centres

There are different kinds of volunteer support centres inDenmark, but no common structure or organisational form. There are(umbrella) organisations which operate on a national level and covervolunteering in many spheres (e.g. Dansk Ungdoms Fællesråd -Danish Youth Council and Dansk Folkeoplysnings Samråd - DanishAdult Education Association) and which aim at supporting their mem-ber associations and in this aspect work to promote volunteering.These kinds of organisations are typically funded through member-ship fees, grants and transfers from central government and activities.

Another type of volunteer support centre is the VoluntaryBureau or local Volunteer Centre (hereafter called VC). A VC is alocal platform for voluntary social work, whose purpose is to assist,inspire and support volunteering in their local community. Thereare approximately 50 VCs in Denmark and, although they work tofulfil local needs, many have the same activities, structure andfunding. Most VCs are independent, autonomous organisations,organised as self-governing institutions or associations with aBoard, but some VCs are also organised by local municipalities.16 Ingeneral, they are very dependent on public funding and financialsupport from local and central government: between 25% and50% of their income comes from local authority grants and the restfrom central government grants. The VCs are all occupied in at leastone of the following six activities, more often, several activities:facilitation of voluntary social work; self-help; starting up andsupervising new projects; servicing local associations; networking;citizen directed activities.

In 1992, the Ministry of Social Affairs established the Center forFrivilligt Socialt Arbejde (The National Volunteer Centre) in order tooffer a broad range of services to volunteers and voluntary organisa-tions and to promote and support volunteering; both targeted the

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social and health fields. The Centre is established as a self-governinginstitution, i.e. an independent unit with its own supervisory boardunder Velfærdsministeriet (The Ministry of Social Welfare). The corefunding of the centre comes from Government’s grants and only asmall percentage comes from services provided. The main activities

are: consultancy; training and education; development of organisa-tions and networks; conferences; knowledge of the voluntary sector,national and international. The Centre also has a database on thewebsite with addresses and information about national Danish volun-tary social organisations.

16 Source: Henriksen, Lars Skov, Frivilligcentre - knudepunkter i den lokale velfærdsstruktur? Tredje delrapport vedrørende evaluering af puljen til oprettelse af nye ogstyrkelse af eksisterende frivilligcentre i Danmark”, Aalborg Universitet, 2008.

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Center for frivilligt socialt arbejde (The National Volunteer Centre in Denmark) was established in 1992 on a national basis to promoteand support the development of voluntary social work in Denmark.

Its mission is to promote and develop volunteering and to work for a strong and independent voluntary sector which can contribute tothe development of the welfare society in cooperation with other sectors and actors.

Activities• Consultancy.• Training and education.• Development of organisations and networks conferences.• Knowledge of the voluntary social work.

AchievementsAs a service and knowledge institution, it is difficult to pinpoint what stands out as main achievements. Its aim is to be successful in all the

activities and services provided without counting their achievements.Two of the best activities carried on in 2007 were the development of a course focusing on capacity building and volunteer management

and building a new office allowing the organisation to carry on a higher number of courses and to receive more volunteers.

Member of CINEFOGO (Civil Society and New Forms of Governance in Europe) network of Excellence.

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(Questionnaires)

The National Volunteer Centre [Contact]Center for frivilligt socialt arbejdeThe National Volunteer CentreAlbanigade 54E¸ 1st floor5000 Odense - Denmarktel. +45.66146061fax [email protected]

F O C U S

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The Volunteer Centre functions as a natural connecting link between the member associations and between associations and citizens whowant to volunteer or to use the support and activities of the Volunteer Centre. The Volunteer Centre Hillerød also works to increase the quali-ty of volunteer work and sharpen the profile of volunteer work, all deeply rooted in the local community. The mission of Volunteer CentreHillerød is to promote and communicate contact between volunteer associations and groups in the municipality of Hillerød, in order tostrengthen and develop the social volunteering and the social and cultural gathering in the municipality.

ActivitiesThe Volunteer Centre’s help to the associations includes:

• Practical help.• Professional sparring and networking.• Courses and seminars.• Visibility.• Help to get started with new projects.• Knowledge bank.• Recruiting of new volunteers.• Increased possibility for dialogue with other actors in the field.

The Volunteer Centre’s help to the citizens of the municipality includes:

• Help to find or create relevant offers.• Contact to relevant associations.• Inspirational arrangements that contribute to the development of the social and cultural environment in the municipality.• Possibility to volunteer and actively enter into the development of Volunteer Centre Hillerød.

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Questionnaires

The National Volunteer Centre

■ Territory covered Denmark

■ Staff 12 full time and 4 part time for volunteer support activities

■ Volunteering support CONSULTING AND ASSISTANCEand development INFORMATION & DOCUMENTATION

TRAININGPROMOTIONAL ACTIVITIESCOMMUNICATION

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Volunteer Centre Hillerød [Contact]Frivilligcenter HillerødVolunteer Centre HillerødKulturværkstedet, Fredensvej 12C3400 Hillerød - Denmarktel. [email protected]

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Volunteer Centre Hillerød

■ Territory covered Hillerød, Nordsjælland

■ Volunterrs 20

■ Staff 1 full time and 1 part time for volunteer support and development

■ Activities HEALTHCULTURE AND CULTURAL GOODSSPORTSSOCIAL ASSISTANCE

■ Volunteering support PROMOTIONAL ACTIVITIESand development CONSULTING AND ASSISTANCE

COMMUNICATIONTRAININGINFORMATION & DOCUMENTATION

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AchievementsThe fact that the Volunteer Centre Hillerød has a new office and the recruiting of volunteers are two important achievements.The best of 2007 has been establishing contact with the associations in Hillerød, getting the volunteers involved in the volunteer centre

and establishing and maintaining a general visibility in the local society.

Member of Frivilligcentre og Selvhjælp Danmark (Volunteer Centres and Self-Help Projects in Denmark).

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The Association Shop started as a project in 2006 but was established as an association on January 1st 2009. Its target group is the volun-teer senior associations in Aarhus. Its objectives are to support and render visibility to the volunteer seniority life in Aarhus.

ActivitiesAssociation service to the seniority associations in Aarhus.

• Drawing up conventions.• Applying for funds.• Working out PR material.• Drawing up accounts.• Development of the association and starting of new initiatives.• Carrying out a general meeting.• Recruiting new volunteers and maintaining the old.

AchievementsDevelopment of projects and recruiting volunteers for these projects.The best of 2007 has been the development of the websites www.foreningsbutikken.dk and www.aarhusseniorklubben.dk

[Contact]ForeningsbutikkenThe Association ShopKlostergadecentret¸ Klostergade 358000 Århus - Denmarktel. [email protected]

Questionnaires

The Association Shop

■ Territory covered Aarhus

■ Volunterrs 17

■ Staff 1 part time for volunteer support centre

■ Volunteering support CONSULTING AND ASSISTANCEand development INFORMATION & DOCUMENTATION

COMMUNICATIONTRAININGPROMOTIONAL ACTIVITIES

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The Association Shop

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The Danish Youth Council

■ Territory covered Denmark

■ Staff 20 full time and 5 part time for volunteer support activities2 full time and 1 part time for other activities

■ Volunteering support CONSULTING AND ASSISTANCEand development COMMUNICATION

TRAINING AND PROMOTIONAL ACTIVITIESINFORMATION & DOCUMENTATION

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The Danish youth Council (DUF) is an interest group for nationwide organisations working with children and young people in Denmark.Its objective is to develop and improve the framework for volunteer association activities and to place the concerns of children and young peo-ple on the national and international political agenda.

Activities• Political lobbyism and communication.• Organisational development in member organisations.• Facilitation of international projects concerning dialogue and educations of young leaders.• Administration of pools and lottery funds.

Achievements• Crucial role in lowering the voting age, first to 21 years in 1957, then, to 18 years in 1979.• Development and training programs for member organisations in order to strengthen their ability to further develop their own (local)

member organisations.• International projects stimulating and promoting intercultural understanding and dialogue.• The development of both long-term and short-term training processes with a total of 700 participants during 2007.

Member of• Referencegruppen (reference group in relation to the project “Upper secondary education for all”)• Samarbejdsgruppen om Børnekonventionen (liaison group in relation to the UN Convention on the Rights of the Child)• Det nationale Dialogforum (The National Dialogue Forum)• Samarbejdsudvalget vedr. Folkeoplysning (The Liaison Committee in relation to General Education)• Ungdomspolitisk Følgegruppe (The Youth Policy Reference Group)

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The Danish Youth Council [Contact]DUF-Dansk Ungdoms FællesrådThe Danish Youth CouncilScherfigsvej 52100 Copenhagen Oe - Denmarktel. +45.39298888fax [email protected]

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Danish Adult Education Association

■ Territory covered National

■ Staff 5 full time and 3 part time in the volunteer support centre

■ Volunteering support COMMUNICATIONand development PROMOTIONAL ACTIVITIES

CONSULTING AND ASSISTANCEINFORMATION & DOCUMENTATIONTRAINING

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DAEA support the interest of non-formal adult learning through dialogue with national authorities and organisations and through docu-mentation of the important role our sector plays in providing relevant competences¸ personal fulfilment and motivations for further lifelonglearning. The objectives of DAEA is to advocate the common interests of member organisations and to ensure the best possible conditions forthe non-formal adult education organisations and other member organisations in order to give their participants the highest quality possiblein the activities.

Activities• DAEA offers information and counselling concerning.• Project funding.• Project development.• Legal framework.• Organisational development.• Public relations and international relations.

One of the best projects regarded the Constitution Day. The purpose of the project was transforming the Constitution Day, which tradi-tionally is rather passive, into the Democracy Day character. The purpose was to supplement the rather passive way of organizing constitutionmeetings with active and involving events. A walk-and-talk in each city was the core activity of the Democracy Day.

Member of• International Council of Adult Education - ICAE• European Association of adult education - EAEA

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Danish Adult Education Association [Contact]Dansk Folkeoplysnings SamrådDanish Adult Education AssociationGl. Kongevej 39E 2tv1610 København V - Denmarktel. +45.33151466fax [email protected]

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qualify voluntary work. But, opposed to the cultural organisations,sports organisations would like Denmark to have a general SportsAct ”… because sport is very different from public education” andthey consider the local “politics of leisure and sports” which eachmunicipality implements as an important factor. Further, theStructural Reform in which municipalities were given new assign-ments, e.g. health and the prevention of diseases, has also given newincentives to support volunteering and to cooperate with local volun-tary organisations.

“Generally, the conditions for volunteering are to be upgraded.But, overall, I am pretty satisfied. We are privileged e.g. concerningcourses, which have a high quality and are reasonable in price.There is a need for an increased effort concerning integration andvolunteering needs to be more accessible to disabled people.Compared to the increased welfare in the society, the volunteerinvolving organisations have not been specifically richer.”

4 Strategic goals

In the 1980‘s, voluntary organisations were not expected to inter-act with each other, with the market and with the public sector. Today,on the other hand, the organisations are expected to interact with dif-ferent actors and sectors, and to play a certain role in society.However, the society has not managed to create supporting or capac-ity building measures and initiatives that match these expectations.

Another strategy put in place by the government refers to sup-porting volunteer centres. In 2005, the Government granted 6.5 mil-lion Euros to support and develop Voluntary Centres and their work.The aim was partly to make volunteering more accessible to the citi-zens by making VCs more visible; partly to create new and more activ-ities and partly to improve local cooperation. The project ended in2008 and the Government has now to decide future steps based onthree evaluation reports.

The Danish Ministry of Education puts in place another type ofdevelopment strategy. In 2009, the government committee on public

and adult education will discuss how public education and voluntarywork may contribute to a stronger and more coherent society, tostrengthen democracy and active citizenship as well as education,integrations, health etc.

5 European perspective (interviews)

Interviewed representatives of the volunteering sector underlinedsome important differences between volunteering in Denmark andvolunteering in other European countries, such as better structuresand organisation forms, corporatism, communication of volunteering.

“We have often studied the conditions for volunteering in UnitedKingdom and find the framework of voluntary work very differentfrom Denmark. There is a high degree of equality both in word andpractise. You find a well-developed strategy for civil society, a goodfoundation for capacity building and research and an investmentscheme (Future Builders) that provides loans and grants for volun-tary organisations in England. The voluntary sector is more mature;they have achieved a high degree of structure and organisation. Butthey are also highly regulated. Trust, respect, history and targetedinvestments are some of the key factors. And well-established feed-back mechanism. All of which somehow guarantees a bottom-upinstead of a top-down approach to volunteering. Other Europeancountries, e.g. Germany, are characterised by very large voluntaryorganisations providing social and welfare services which gives greatpossibilities for innovation. And corporatism in Italy is very interest-ing in terms of creating diversity in the welfare provision. But ofcourse there are different welfare systems etc. which make compar-isons more difficult.”

“It is very different and the culture of communication is also verydifferent (in some countries they do not communicate muchbetween different organisations and sectors). Financially, we arevery well off in Denmark compared to other countries.”

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1 Public incentives

At the moment, there are no initiatives from central government to value volunteering (except for the various sup-port described above and financial initiatives), but locally there are different events. The Structural Reform in whichmunicipalities were given new assignments has also given new incentives to support volunteering and to cooperatewith local voluntary organisations.

Many municipalities have yearly awards for the “good volunteer” or the “good organisation”, or use December5th, the International Volunteer Day, to mark and recognise volunteering. Other municipalities have a celebration wherevolunteers are invited to “wine, dine and dance”.

2 Civil society initiatives

One initiative regards the events that are held each year on December 5th. This day is very often used by volun-tary organisations to value and promote volunteering. In some towns, they hold a fair or market where citizens areinvited to visit the organisations and many organisations have a celebration for their volunteers.

3 On infrastructure for volunteering (interviews and questionnaires)

Although all voluntary fields have somehow experienced a positive development in their funding, on the otherhand, there is no sign of the public investing larger amounts in the social and health fields. There are upcoming ini-tiatives from the government as to taxation etc. For example, they are discussing right now to put V.A.T. on the incomefrom second hand shops and to reduce the tax reduction of donations to voluntary organisations.

Regarding volunteering within sports, education and culture, the Danish Act on Popular Education plays animportant role, but there are divided opinions in the voluntary sector as to the prospects of the future. From the pointof view of organisations within the culture area, there is an anxiety about the fact that the framework given by theact - in which local authorities are given a framework to support volunteering on a local level - will disappear. Thismight turn to be a catastrophe for small organisations in the local communities. The sports organisations also regardthe Act as very important in order to secure financial support to the formation and running of associations and to188

Development policies

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Birgitte NielsenVice-president of the Danish Gymnastics and Sports Association (inDanish DGI).

Isak KonnerupPresident of the SUMH - Sammenslutningen af unge med Handicaporganisation, active most of all in the area dealing with politics for thedisabled, and a member also of the Dansk Ungdoms Fællesråd - DUF(The Danish Youth Council).

Line HaugerVice-president of Landforeningen for Dramatisk Virksomhed (DATS).

Sussi MaackSecretarial Director of Frivilligcentre og Selvhjælp Danmark (an

umbrella organisation for voluntary bureaus and self-help projects)

and a volunteer in different local and national organisations, networks

and committees.

Terkel Andersen

President of EURORDIS, the European Organisation for Rare

Diseases, since May 2003. He has been member of the board of offi-

cers of EURORDIS since 1997.

Since 1985, he has been president of the Danish Haemophilia Society.

In 1992-2002, Terkel Andersen was elected to the executive of the

World Federation of Haemophilia. Between 1993 and 1999, he was

chairman of the European Haemophilia Consortium, a cooperation

organisation between national haemophilia societies of 40 European

countries.

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In strengthening volunteering it is very important to have aEuropean dimension. For many organisations it is important to haveaccess to the international arena: what are the experiences abroad,how do other countries tackle this and that question, what kind ofmethods is used etc. European networks are vital.

There is a need for initiatives that enhance the accessibility andprovide a general or overall knowledge of volunteering in other coun-tries. An example could be European grants and pools focused onvolunteering across countries in order to get volunteers to meet eachother and exchange ideas and experiences, to get inspiration fromeach other. Another example could be putting volunteering on theagenda of the European Parliament and politicians, in order to makethe value of volunteering visible and recognised. In addition, the cre-ation of a stable and identical framework of the volunteering sectoracross European states could be very useful for strengthening coop-eration in this field across EU Member States and for rendering itmore visible and more strengthened.

However, in many areas there are already many initiatives andlots of cooperation and structures around volunteering, but thestrengthening of voluntary organisation’s role in relation to the for-mulation of a European citizenship is important.

Transnational cooperation is highly valued as it generates learn-ing, defines problems and gives new ideas and inspirations to solu-tion models and method development. Further, it allows exchangingexperiences and knowledge. The involvement and cooperationbetween civil societies across Europe is highly appreciated, not onlyfor developing the work of the national organisations, but also inrespect to the creation of a kind of European identity.

“Knowledge and experiences are important but also that we candisseminate our know-how. It is often where recognition is found. Wehave a good cooperation, for instance, with German sports organi-sations, where we exchange knowledge about activities, recruitmentetc. and that is very stimulating for us as an organisation as well asfor the volunteers who are involved in the project. Again, it is aboutgive and take and joint work. International experiences give us astronger position in national politics, no doubt about that.”

“…our motives are partly to share and gain knowledge andexperiences, and partly, more strategically, to establish alliances andsend out the signal that we genuinely are interested in others andwill not just take care of ourselves. We believe in cooperation, com-munity and solidarity.”

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list of persons interviewed

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Eurostathttp://epp.eurostat.ec.europa.eu[English] [German] [French]

Danmarks statistichttp://www.ds.dk[Danish] [English]

Gyldendals Leksikonhttp://www.gyldendalsleksikon.dk/leksikon/leksikon.htm[Danish]

EAEA (European Association for Education of Adults)http://www.eaea.org[English] [German] [Finnish] [Swedish] [Italian] [French] [Dutch][Spanish] [Russian]

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Boje T. and Ibsen B., Frivillighed og nonprofit i Danmark - omfang,organisation, økonomi og beskæftigelse, København,Socialforskningsinstituttet 06:18, 2006.

Henrikse N., L. S., Frivilligcentre - knudepunkter i den lokalevelfærdsstruktur? Tredje delrapport vedrørende evaluering af puljentil oprettelse af nye og styrkelse af eksisterende frivilligcentre iDanmark, Aalborg Universitet, 2008.

Henriksen L. S. et al., ”Welfare Architecture and Voluntarism. Or why‘Changing the Welfare Mix’ means Different Things in DifferentContexts”, The Third Sector in Europe. Prospects and challenges, edit-ed by Osborne, S. P., Routledge, 2008.

Hjære M. and Balslev M., Frivillighed blandt etniske minoritets-foreninger, Center for Frivilligt Socialt Arbejde, 2001.

Ibsen B. and Habermann U., “Defining the Nonprofit Sector:

Denmark”, Working Papers of The Johns Hopkins ComparativeNonprofit Sector Project, The Johns Hopkins University, Center forCivil Society Studies, 2005.

Ibsen B., “Foreningerne og de frivillige organisationer”, Den frivilligesektor i Danmark - omfang og betydning, edited by Boje F. andIbsen, København: Socialforskningsinstituttet, rapport 06:19, 2006.

Koch-Nielsen I., Henriksen L.S., Fridberg T. og Rosdahl D., Frivilligtarbejde. Den frivillige indsats i Danmark, København.Socialforskningsinstituttet, rapport 05:20, 2005.

Ministry of Social Affairs/The National Volunteer Centre, TheVoluntary Social Sector in Denmark, Ministry of Social Affairs. 2001.

Torpe & Kjeldgaard, Foreningssamfundets sociale kapital. Danskeforeninger i et europæisk perspektiv, Magtudredningen, 2003.

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