Denison Consulting Welcomes You To The
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Transcript of Denison Consulting Welcomes You To The
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.1
Denison Consulting Welcomes You To The
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.2
Your Host for Today’s Webinar
Bryan AdkinsCEO, Denison Consulting
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.3
Today’s Agenda
20 Min: Status check: Questions and comments on content Pre-Course Work Case Study and/or eWorkshop so far
45 Min: Case Study: Consumer Products Company
25 Min: The Denison Solutions, Your Pilot Surveys and Next Steps
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Status Check
What are your questions from what we have covered so far?
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Mergers & Acquisitions
Consumer Products Co. Case Study
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The Background…
Merger of 2 consumer products companies – both over 50 years old – and former competitors
Organization’s leaders see value in using the Denison Model
Decided not to conduct Denison Culture survey just prior to - or immediately after the merger
±6,500 employees (post-merger)
New leadership team is a combination of execs from each legacy company
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Consumer Products Merger
How might you utilize the Denison Model without conducting the survey in the early stages of the merger*?
Are there areas of the Model that you would place greater emphasis?
*Early stages = first 6 - 9 months of the integration effort 7
Mergers & Acquisitions
Consumer Products Co.The Rest of the Story…
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The 100 Most Powerful Women: Susan Ivey
“For those history buffs among us, or for anyone who has ever played a sport or cheered for your favorite team…you know what it takes to win battles…you know what it takes to win championships. It is a camaraderie, an esprit de corps, a common interest. For us, its company culture – the way we think…the way we act…and the way we operate as an organization. Show me an army, a team or a company that has achieved greatness…that have been winners…and I’ll show you a group of individuals with a well-defined culture, brought together in a common interest, with clear goals and a passion for success.”
Ivey has maintained the company's market share, and the company has consistently beat analysts' expectations. The stock has risen 33% since her post-merger takeover in 2004.
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The First 18 Months… August-December
New company – A Single High-Performance Culture
Sales force integration
Launched Core Values
Immediate all-employee meetings
Leadership Team offsite
100 Day Milestones celebrations
Focus Groups
Formed High Performance Culture integration teams 10
The First 18 Months… January - July
Defined Vision and Roadmap
First Denison Culture Survey focus on Empowerment and Creating Change
Action planning ‘off-sites’ for each function
Cross-functional Leadership classes
Functional engagement plans created
New performance management process rollout
“Roadmap” exhibits installed
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9 Months Post-Merger
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The First 18 Months… August-December
First annual “Employee Appreciation” week & picnic
“Roadmap” exhibits installed
Change classes for over 800 managers using mini-Denison 360
“Road to Rewards” pay & benefit changes finalized New online tools, Q&A sessions on all shifts
Denison Change Monitor survey launched
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Did We Mention…
Integration of 1,200 new employees, equipment transfers, facility closings
Continuous Productivity Improvement initiatives launched
Replaced 70 systems with SAP
New business/portfolio strategy
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More color and high scores are nice but…
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Stock price up SUBSTANTIALLY Pre-merger stock price of $57.00 Immediately after merger $70.00 18 months after the merger: $104 -$115
Dividend up to $5 per share annually Exceeded all key financial and market-share
targets Resulted in highest-ever performance bonus
payout to employees
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What Really Matters Is…
Who is Moving the Needle?
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Continuing to Develop & Sustain aHigh-Performance Culture
The Change Monitor
Tracking Change Over Time
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Creating ChangeCreating Change
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EmpowermentEmpowerment
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Organization-wide actions(Empowerment & Creating Change)
Functional Engagement Plans(Empowerment, Creating Change…1 or 2 others)
Leader/Manager Actions(360 feedback, Personal Leadership Agenda)
Functional Engagement Plans(Empowerment, Creating Change…1 or 2 others)
The Parallel Path Approach to Driving Culture Change
1. drive honest conversations among the collective about ‘the way we do things around here’ that…
2. lead to thoughtful actions and…
3. results in higher performance
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Remember…Culture Data Should
The Denison Product Suite
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Culture Change Solutions
Culture Survey (60 items) Custom Content Modules Customizable Change Monitor pulse
survey
Leadership Development
Solutions
Leadership Survey (96 items)
Change Monitor
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Denison’s Core Products
The Denison Content Modules
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TrustTrust
Short instruments that may be added to the assessment process
Brief (5-7 items), reliable, and valid measures
Benchmarked against a database of organizations
Data reported in means and percentiles
Supplements the information provided by the DOCS
Short instruments that may be added to the assessment process
Brief (5-7 items), reliable, and valid measures
Benchmarked against a database of organizations
Data reported in means and percentiles
Supplements the information provided by the DOCS
EngagementEngagement
CommitmentCommitment
InnovationInnovation
Denison Change Monitor Surveys
Choose 2-3 indexes to resurvey
Implemented 3-6 months after initial survey
Increases accountability and follow through
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The Culture Snapshot
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Developed in Partnership with Leader OnBoarding
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Increases probability of leader success and retention
Reduces the cost of onboarding new leaders
Faster integration
Increased employee satisfaction
Higher probability of organizational success
A subset of the standard culture survey (32 items)
Administered to a select group of raters early in a new leader’s tenure
Designed as a tool to build early understanding of the culture of the new leader’s operation, department, or unit
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The Culture Snapshot
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If you support New Leader transitions, you should attend the Culture Snapshot Workshop and learn: The important role culture plays in New Leader successA powerful way to partner with New Leaders in understanding, and taking action on, their cultureHow you can mitigate New Leader risks and associated costsHeld at the Denison Headquarters in Ann Arbor, MI Next Workshop is May 9th, 8:00 am - 4:00 pmRegister on the Denison website: http://www.denisonconsulting.com/events/workshops/culture-snapshot-workshop
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The Culture Snapshot Qualification Workshop
The Denison Leadership Potential Report
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Developed In Partnership with Hogan Assessments
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The Leadership Potential Report
The Leadership Potential Report
Scoring Key
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The Leadership Potential Report
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Taking Hogan’s personality and values assessment results and mapping them to Denison Leadership Development competencies
Unlocks real power by combining personality and values with predicted potential leadership competencies
A detailed assessment report for use in selection and leader development
Different developmental recommendations based on combination of potential and performance scores
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The Leadership Potential Report
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Based on Hogan’s three main assessments: Hogan Personality Inventory (HPI) Hogan Development Survey (HDS) Hogan Motives, Values and Preferences Inventory
(MVPI)
30-45 minutes completion time
Generated on existing Hogan scores mapped onto Denison’s Leadership Development competencies
Reports generated through Hogan’s online platform
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The Leadership Potential Report
Getting Started with Denison Consulting
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Your Denison Solutions Pilot Package
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25 person Denison Organizational
Culture Survey Pilot
1 Person Leadership Development Survey
OR
Your pilot package includes the full survey of your choice, full report generation, and basic interpretation and feedback on results from
a Senior Denison Consultant.
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Learning the Basics
Understanding Denison’s Solutions
Selling the Solutions
Sample Proposals
Preparing for the Survey
Interpreting the Results
Linking to Denison
And more……………..
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Consultant Essentials
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Project management Communication plan Translations Survey customization Survey administration Monitoring Report generation Custom reports
IT support Technical support
Research Custom item development Custom report development Qualitative analysis Statistical analysis Sampling Mapping Best Practices research Internal benchmarking and
custom composites
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Solutions
Project management
IT Support
Research support
Denison Support Services
Support on presentations, proposals, and resources throughout client engagement
Analysis & debrief of results
Consultant Essentials
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Evaluations
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Thank You!
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Appendix
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Leading ChangeTeaching CaseNorth American Auto Supplier
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Teaching Case Culture Results 2003, 2004
Thought Questions
What are some of the actions that you think accounted for the significant progress made from 2003 to 2004?
What are your recommendations for keeping the momentum going?