DeMystifying Design

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De-Mystifying Design Prof M P Ranjan Professor - Design Chair CEPT University Ahmedabad, India for students of Technology and Management [email protected] www.designforindia.com Body Mind

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Indian Design Lecture

Transcript of DeMystifying Design

  • De-Mystifying Design

    Prof M P RanjanProfessor - Design ChairCEPT UniversityAhmedabad, India

    for students of Technology and Management

    [email protected]

    Body

    Mind

  • Mind Body Map

    ResourceMaps

    OpportunityMaps

    Percieved Potential

    ImaginedPossibility

    Propositional Space

    TabooSpace

    Experiential Space

    Context

    Craft : Quality & WorkmanshipSport : Skill & SportsmanshipMusic : Tone & SensitivityArt : Form & CompositionDance : Balance & Poise

    TangiblevsIntellectual

    What If ?Do Not !

    CulturalSocialGeographicHistorical, etc....

  • Systems Metaphorfor Design

    SystemConstituentsPropertiesFunctions

    State

    Outcome

    HumanCivilisationGround

    Environment

    Material

    Effect

    Convergence

    Technology

    Multi-disciplinaryUser Centered

    Empathy

    Style

    Form

    Performance

    Design

    Culture

    Structure

    * 1993, 1999 & 2004 M P Ranjan

    1993 M P Ranjan, National Institute of Design

    Fire as metaphor for system

  • Value in Design Thought & Action

    Profile of theemerging Designer

    SkillBase

    KnowledgeBase

    CognitiveBaseThinking

    Doing

    Knowing& Finding

    MotivationCognitive CapabilitiesValues & Attitudes

    Empathy rooted inCore Philosophy

    Abilities withTools of the Trade

    Action CapabilitiesManagement

    External Modelling& Presentation

    Contact with RealityWorld - People - Environment

    Access to Specific Knowledgeand Virtual Worlds

    ValueBaseFeelingExpression

    Knowledge

    Society

    Ideology

    ResearchMeaning

    Dreaming

    Thinking

    Drawing

    Modelling

    Ethics

    Team Worker

    Simulation 1993 M P Ranjan, National Institute of Design

  • Levels of Design Intervention

    Systems ThinkingOpportunity MappingStrategic Initiatives

    InventiveInnovativeCreative

    Variety & StyleDifferentiationChoice / Fashion

    FormColourDetailTechnologyFinishesToolsOrnamentationPractical Know How

    Creates New IndustriesCreates New MarketsRe-engineering strategiesMass Customisation strategiesEco-Friendly strategiesAnticipatory strategies....

    StrategicLevel

    Breakthrough ProductsNovel ConstructionsInnovative Processes...

    Product DifferentiationProduct CollectionsStyle and FashionMarket Segmentation..

    Improves....QualityPerformanceCostFinishColourOrnament....

    Every design projectaddresses all levels invarying degrees...

    Market Led Design

    Patent Led Design

    Vision Led Design

    Skill Led DesignSense Led Design

    1098 M P Ranjan, National Institute of Design

    DESIGNCreativeLevel

    ElaborativeLevel

    TacticalLevel

    SensoryExperiential

    Business

    Innovative

    Strategic

    Trade

  • Process of Design Thought & Action

    EmpathyObservationInteraction

    ImaginationArticulationConvictions

    Form GivingDetailingDeveloping

    EntrepreneurshipDiplomacyCommittment

    Systems DesignThe NID Model

    2001 M P Ranjan, NID

    User & NeedResearch

    ScenarioVisualisation

    ConceptDevelopment

    BusinessModels

    1 2 3 4

    GoalsNeeds

    FuturesDirections

    AlternativesDetails

    TrendsSoftwareEconomics

    Analysis

    Synthesis

    2001 M P Ranjan, National Institute of Design

    theNIDway

  • 2012 M P RanjanStool Model for Innovation

    DESIGN Sensibilities

    SCIENCETemper

    ARTAbilities

    Innovationfor Society

    FIRE2 million years

    TOOLS1.5 million years

    SYMBOLIC EXPRESSION

    250,000 yearsMOBILITY

    50,000 yearsAGRICULTURE & SETTLEMENT10,000 years

    TECHNOLOGY & CRAFT5000 years

    SCIENCE2000 years of education

    KNOWLEDGE50 years TODAY

    TOMORROW?

    HUMAN INTENTION TO VALUE CREATION

    A NEW LOOK AT

    Design, Science & ArtDesign started here!!

    Art started here!!

    Science started here!!

    History of Design: Thought & Action

  • The Design Journey Explained

    2009 M P Ranjan Hand - Head - Heart : Ethics in Design 4th National Design Conference : Istanbul www.ranjanmp.in

    DesignersMind

    DesignersEmotions

    DesignersAntennae

    DesignOpportunity

    Conviction

    Decision

    Insights

    Perception

    Imagination

    Concept

    Prototype

    1, 2, 3, .....1, 2, 3, ......

    Success ?

    Disaster ?

    Impact

    Positive

    Negative

    Drop Project ?

    Go, Go Go ......

    DesignersResponsibility ?

    DesignAction

    Inploration

    Exploration

    Stone inthe Pondthe Pond

    Design Thinking

    Reflective

    Intentional Categorical Analytic Explorative

    Synthetic

    AbductiveAbductiveAbductive

    *

    see descriptions at and Download model from *Design Journey *

    2007 M P Ranjan, NIDrevised: based on model in discussion with Sumiran

    ANALYTICCATEGORICINTENTIONAL EXPLORATIVE

    ABDUCTIVE

    SYNTHETIC

    REFLECTIVE

  • Three Orders of Design

    2009 M P Ranjan Hand - Head - Heart : Ethics in Design 4th National Design Conference : Istanbul www.ranjanmp.in

    Material

    Function

    Technique

    Science

    Economy

    Aesthetics

    SocialLinguisticEnvironmental

    Political & Legal

    Cultural

    Systems

    Spiritual

    Craftsmanship

  • Vision & Design Opportunities

    What is Design ?

    Pro

    blem

    Perce

    ption

    DesignOpportunities

    SolutionInsights

    Context

    Vision IntentionsExplorationsCompositionsJudgementsInnovationPromotionImplementationNurturing

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    International ExperienceInnovation for Business Processes

    Books on Design Thinking for Organisational Change

    ROTTMANS

    *Tim Brown - IDEO

    *Roger Martin

    IDEO

    Experience from Management

    *Daniel W Rasmus*Tom Kelley

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Books on Design Thinking for Process Change

    *Tom Kelley

    The Anthropologist : Look at People to Learn

    The Experimenter : Prototypes New Ideas

    The Cross-Pollinator : Bridges Disciplines & Departments

    The Hurdler : Remover of Roadblocks

    The Collaborator : Bring Groups Together

    The Director : Leadership from the Front

    The Experience Architect : Reach Feelings at Latent Level

    The Set Designer : Create Enabling Spaces

    The Caregiver : Nursing & Healthcare Metaphor

    The Storyteller : Compelling Narratives

    Experience from Design Research

    Contemporary ResearchDesign Research for Business of Design

    Personas

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Contemporary ResearchDesign Research for Business of Design

    Books on Design Thinking for Process Change

    DRS

    *Tom Kelley

    *Nigel Cross

    IDEO

    Experience from Design Research

    *Peter G Rowe*Thomas Lockwood

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Explaining Design Thinking

    *Nigel Cross

    Asking Designers about what they Do

    Deconstructing what Designers Do

    Watching what Designers Do

    Thinking about what Designers Do

    The Natural Intelligence of Design

    How Designers Think

    Designing Together

    How Designers Work

    Design Expertise

    Experience from Design Research

    Research into Design ThinkingUnderstanding Design as a Phenomenon

    *Bryan Lawson Kees Dorst

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Design Council UKPolicy Initiatives for Design in Regional Governance

    Design Support for Governance and Services

    Design Policy

    RED PAPER 01HEALTH:Co-creatingServicesHilary Cottam and Charles Leadbeater

    The Design Council has established RED, a new unitchallenging accepted thinking on economic and socialissues through design innovation.We run rapid live projects in order to develop new thinkingand practical design solutions in the form of systems,services and products. Our team is inter-disciplinaryincluding designers, policy analysts and sector experts. Our approach is human centred, involving users, businessand service providers in the design process. RED papers will explore a wide range of issues that make a link to ourpractice.www.designcouncil.org.uk/RED This paper looks at the new challenges facing publicservices, taking health as a case study. Chronic disease

    presents a new and growing health challenge.This paperargues that reform to the health services currently onoffer cannot address either the management of chronicdiseases or the broader lifestyle issues that might promotebetter health.We argue for a new approach which we callco-creation since a set of new relationships between users,workers and professionals lies at its heart.We set out thismodel. Many of the seeds of this new approach can befound within the current system. Communities of the kindwe envisage are well developed in software and other elds.We suggest ways in which we could build on these opensystems to foster a new form of co-created public service.Our ideas should be considered as work in progress: wehope to develop our model further as we test our approachin practice with partners in Kent and Bolton.

    RE

    D PA

    PE

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    HE

    ALT

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    o-cre

    ating S

    ervice

    sH

    ilary Co

    ttam and

    Charles Lead

    beater

    Hilary Cottam is a Director of the Design Council and leads the REDteam. Previous projects include a radical re-think of the prison systemand a new approach to designing schools. Prior to joining the DesignCouncil Hilary set up two companies and worked for the World Bank.

    Charles Leadbeater is an independent author and public policyadviser and a RED Associate, who has written widely on innovationwithin public services. His pamphlets Personalisation ThroughParticipation and The Pro-Am Revolution are published by Demos.

    The Design Council enhances prosperity and well-being in the UK bycampaigning for the best use of design in business and the public sector.

    We are champions for the benefits of design.

    Design Council34 Bow StreetLondon WC2E 7DLUnited Kingdom

    Phone +44 (0)20 7420 5200Email [email protected]

    November 2004Charity number 272099

    ISBN 1-904335-11-X

    RED cover 12/11/04 12:49 pm Page 1

    wouldn t it be great if...

    dott7o

    Food / Introduction

    Food: the ultimate design challenge?Food is a crucial energy challenge. For a Northern city such as Toronto, 30% or more of its ecological footprint can be traced to its food systems22. From farm to plate, depending on the degree to which it has been processed, a typical food item may embody input energy between four and more than 100 times the food energy that enters our bodies23.

    Food for thoughtGlobal food systems are not sustainable. Industrialised food can consume over 100 times more energy in production and distribution than enters our bodies as nutrition. In developed countries, the food consumption of a single family generates eight tonnes of CO2 emissions a year24. This madness is enabled by non-renewable fossil fuel. But what to do?

    Over the past 10 years, the growing number of food miles and escalating CO2 emissions from the

    transportation of foods alone have fuelled greater demand for locally grown food. But, for many of us who live in cities, the separation between city and country has seemed to be an obstacle to local food production.

    Some planners and architects have responded by discussing new ways to grow food in cities in what they call continuous productive urban landscapes, building on existing resources such as the UKs 59 city farms, nearly 1,000 community gardens and 66 school farms. The focus of the Dott 07 food projects was

    to re-frame food systems as design opportunities, and to consider what design steps we might take to make it easier for city dwellers to grow their own fruit and vegetables.

    The Urban Farming project in Middlesbrough brought together more than 1,000 citizens or New Urban Farmers to grow food in small, medium and large containers all over town.

    Vital Signs / Introduction

    Vital Signs:when would our region be sustainable?How will we know when our region is sustainable? And how do we get from here, to there? The answers to these questions vary wildly. Vague promises to use as few natural resources as possible, reduce waste to a minimum or deliver the greenest Olympics planned so far dont mean very much. As a target, increasingly sustainable is a cop-out. We need to know how much things need to change, and by when. Four Dott 07 projects, grouped

    together as Vital Signs, approached this challenging question in different ways. Our Planet Tonight, and Thinglink, helped people to connect

    the small actions they might take as

    individuals to the bigger picture of why and how climate change is happening.

    Two other Dott 07 projects, Landscape/Portrait and Town Crying, gave a face and voice to citizens who would otherwise be invisible statistics in planning and designing.

    dott7o

    Energy / Introduction

    Energy: a new approach

    Can the North East do for energy what Stephensons Rocket did for transportation?

    Each day, we all

    contribute to climate

    change through

    energy-dependent

    activities such as

    driving, heating or

    cooling our homes,

    taking flights, disposing of waste

    and eating

    Energy is a fundamental requirement

    of modern life. We rely on it to provide

    heat and light, to cook, communicate,

    move around and make things.

    Producing the energy required for

    these activities means burning fossil

    fuels oil, coal and gas. This leads

    to an accumulation of greenhouse

    gases in the atmosphere, a process

    that slowly heats up the planet and

    leads to global warming. More and

    more people, aware of the dangers of

    climate change, want to take action.

    Renewable energy technologies

    are becoming more important at a

    local, national and global level. Most

    renewable energy comes from the heat

    and light of the sun (wind, solar, wave,

    biomass). Other renewable energy

    comes from the gravitational pull of

    the moon (lunar power) and the sun

    on the oceans (tidal) and from the

    hot rocks found deep within the earth

    (geothermal). The primary advantage

    of renewable energy is that it does not

    produce the gases that are associated

    with climate change. And renewable

    forms of energy will not run out.

    What is the North East

    doing for energy?

    The North East has important

    market-leading expertise in a variety

    of new and renewable energy

    solutions. The regions wind- and

    sea-based energy systems are

    developed at Blyths Centre for New

    and Renewable Energy. A variety of

    land-based energy systems hydro,

    solar, biomass and wind micro-

    generation are also being developed.

    Fuel cells are being developed at

    the Centre for Process Innovation,

    biomass systems at Cockle Farm,

    and next-generation photovoltaics

    at Durham University. In the public

    domain, a 20million project called

    dott7o

    DOTT07

    *Hilary Cottam

    *John Thackara

    RED

    * Design Thought Leaders

    Public Private Partnerships

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Design Council WalesPolicy Initiatives for Design Support and Governance

    Design Support for Industry and Services

    Design Policy

    SEE Policy Booklet 1

    November2009

    SEE Policy Booklet01

    IntegratingDesignIntoRegionalInnovationPolicy.

    SEE Policy Booklet 2

    May2010

    SEE Policy Booklet02

    RealisingSustainabilityand InnovationthroughDesign.Making it Happen in Communities, Industry, Public Sector and Policy-Making

    SEE Policy Booklet 4

    June2011

    SEE Policy Booklet04

    Bringing Innovative Ideas to Market using Design

    Issue 1 August 2009

    SHARING EXPERIENCE EUROPE POLICY INNOVATION DESIGN

    edItorIAl

    reseArch Developing an International Design Scoreboard Dr James Moultrie

    IntervIewsMika Takagi Design Policy Office, Ministry of Economy, Trade & Industry (Japan)Dr Julio Frias Pea Design & Innovation Centre, Monterrey Institute of Technology (Mexico)

    PolIcy In PrActIceFuture EU Innovation Policy: An Opportunity for Design

    sPecIAl rePortSEE Study Visit to Helsinki

    cAse studIesDesign 2005! (Finland)The Design Ladder (Denmark)

    see lIbrAry

    Issue 2 January 2010

    SHARING EXPERIENCE EUROPE POLICY INNOVATION DESIGN

    edItorIal

    research Aspects of Design Policy in History Professor John Heskett IntervIews

    Design Policy & Promotion Programme MapArgentina, Australia, Canada, Costa Rica, Iceland & QatarPolIcy In PractIceFrom 2009 to 2010: EU & Regional Design Policy DevelopmentsDesign Thinking for Modernising Policy-Making Examples from Denmark & USA

    case studIesGood Design Selection (Korea)Better by Design (New Zealand)

    Issue 3 May 2010 SHARING EXPERIENCE EUROPE

    POLICY INNOVATION DESIGN

    eDITORIALReseARCHDesign for Social Innovation: Creative Communities and

    Design-Oriented Networks Ezio Manzini

    INTeRVIeWsDesign Policy and Promotion Map

    Botswana, Brazil, Kenya, Latvia and Poland

    sPeCIAL RePORT7th European Conference on Design Promotion

    CAse sTuDIesEcolizer 2.0 (Belgium)Innovation by Design (Ireland)

    see LIBRARY

    Issue 6 June 2011 SHARING EXPERIENCE EUROPE

    POLICY INNOVATION DESIGN

    eDITORIALReseARCHHow policies matter to design Dr Qian Sun

    INTeRVIeWsDesign Policy and Promotion Map

    Estonia, Finland, Italy, South Korea

    sPeCIAL RePORT

    SEE Projects Policy, Innovation and Design Conference

    Dublins Bid For World Design Capital 2014

    CAse sTuDIes

    Design and Business Concepts that Merge

    (Buenos Aires, Argentina)

    The Service Design Programme: Moving from products to

    services (Wales, UK)

    see LeGACY

    Public Private Partnerships

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    North Zone South Zone East Zone

    Design Education for India

    Design Concepts & Concerns 2010 NID

    What the Vision Document Will be

    From a political perspective it is a manifesto for implementing public policies for improving quality of life through invention, innovation and design.

    From an academic perspective it is a broad framework for compiling research, learning and action resources.

    From the perspective of propective students and their parents a vision document will inspire them with a sense of purpose for finding meaningful and gainful employment that connects their individual career pursuits with national / global and humanitarian goals.

    From the perspective of the administration a vision document will become a template for monitoring the institutes evolving progress against national goals and priorities and assign available resources for building specific competencies that meet the needs of the time.

    Finally, the vision document is meant to be about people of India to articulate the nature of design expertise & education that addresses the emerging needs and aspirations of the citizen by facilitating a connect between localised innovation and insights in form of informed choices, solutions and enterprise.

    in conclusion...seeking a neW start

    A Request for Proposal has already been floated, to invite consulting organizations to bid for finalisation of the model for setting up campuses for four new NIDs. While It does ask some relevant questions about possible financial, technical, academic and adminstrative models for the new institutions, the emphasis on stringent financial and architectural experience requirements on the potential consultants confuses the issue and becomes a barrier. The process may exclude new and innovative ways to imagine new institutions and government may commit to building infrastructure for a pre-supposed form of a school, both in building and content that is actually in desperate need for re-imagination.

    It is our contention that if we proceed along that path, we will be training designers in an old paradigm of design, for an image of India that is rapidly fading, in campuses that are not listening to the beat of the nation.

    Design was understood as an essential building block in the development of a newly independent nation, therefore the first NID had the commitment at the highest level from the Prime Minister of India.

    We feel it is once again time to harness the power of design in the service of a rapidly growing nation, towards which we need an updated commitment from the highest level of the government. We need to readjust our dream for India and for India's role in service of humanity. That is our new tryst with destiny.

    core group Vision First Initiative

    RashmI KoRjan Design Educator and Partner Studio Korjan

    Uday dandaVate Co-Founder, SonicRim Global Design Research and Commentator on Change

    mP Ranjan Design Thinker and Author of Blog www.designforindia.com

    s. sUndaR Managing Director Dovetail Furniture Pvt. Ltd. President, ADI (Association of Designers of India) Invitee Member India Design Council

    jatIn Bhatt Director EduSign Consulting Pvt Ltd.

    jogI Panghaal Design Thinker & Educator Associate, Doors of Perception Foundation

    ashIsh deshPande Founder Director & Principal Designer Elephant Strategy + Design

    amIt KRIshn gUlatI Director, Incubis Consultants (India) PL Design Consultant and Educator Member, CII National Committee on Design

    Poonam BIR KastURI Compostwali Founder, Daily Dump

    dInesh KoRjan Design Educator and Partner Studio Korjan Moderator, alumNID (NID alumni discussion group)

    VIsIoN FIRsT is an initiative to

    create a perspective on creating design

    competencies in India and maybe,

    elsewhere. The idea is to tap the

    collective wisdom of the vibrant design

    community and other stakeholders of

    design in the country and co-create a

    vision for further actions whether it

    is the setting up of new institutions or

    taking design to those areas where it

    has never been before.

    www.visionfirst.in

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Octopus Card: Hong KongMicro payment system for city services

    Design for Public Good

    ServiceDesign

    Public Private Partnerships

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Design for Wicked ProblemsGovernment and Civil Society Participation

    Horn of Africa 2011

    DisastersDrought & Famine...TsunamiFloodsEarthquakePoverty...

    ComplexLocalVarietyChaoticHumanitarian

    pictures courtesyThe Economist

    SomaliaEthiopiaKenya

    Public Private Partnerships

  • 2011 M P Ranjan : DESIGN THINKING : Strategies & Applications

    Key Concepts: Design for public goodStrategies and Approaches

    Design Processes

    PublicServiceDesign

    Co-creation

    Mapping & Modelling

    Ethnographic Research

    Aspirations & NeedsDesign Thinking

    VisualisationUser Centered Design

    Experience Design

    Participatory Processes

    Understanding Context

    Design SynthesisInterface Design

    Interaction Design

    Paper Prototyping

    Flow Charts

    Opportunity Mapping

    ObservationUser Trips

    Testing & Validation

    Science FactsImagination & Creativity

    Innovation

    Political Choices

    Exploration

    Brainstorming

    Anticipation & InvestentIncubation

    Design Support

    Public Private Partnerships

  • Resources for Design LearningINDEX PAGE

    The Design Way

    IDEO Cards

    Design Process Models

    Systems Intelligence

    Wicked Problems Intro

    Design Introduction