Demand Management and Secondary Care: How healthcare ......Erik Sande, Philips Home Healthcare...

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“Healthcare is a people business. To be sustainable, health organizations must communicate and connect with their customers through innovative approaches and fresh perspectives...” Top 7 Trends in Health Care, PricewaterhouseCoopers’ Health Research Institute, 2007 Demand Management and Secondary Care: How healthcare technology helps Erik Sande, GM International Home Monitoring Philips Home Healthcare Solutions King’s Fund Winter Series, February 8, 2012

Transcript of Demand Management and Secondary Care: How healthcare ......Erik Sande, Philips Home Healthcare...

  • “Healthcare is a people business. To be sustainable, health organizations must communicate and connect with their customers through innovative approaches and fresh perspectives...” Top 7 Trends in Health Care, PricewaterhouseCoopers’ Health Research Institute, 2007

    Demand Management and Secondary Care: How healthcare technology helps Erik Sande, GM International Home Monitoring Philips Home Healthcare Solutions King’s Fund Winter Series, February 8, 2012

  • Interventional X-Ray Analog & Digital X-Ray

    CT MR

    Nuclear Medicine Radiation Oncology

    Sleep & Respiratory Care

    Home Healthcare

    Ultrasound Cardiac Resuscitation

    Ventilation ECG Solutions

    Children’s Medical Ventures

    Medical Consumables & Supplies

    Emergency Care Services

    Anesthesia Informatics Cardiology Informatics

    Critical Care Informatics

    Clinical Decision Support Systems

    Maternal & Perinatal Monitoring Solutions Patient Monitoring

    Systems Clinical Informatics

    Site Planning & Project Management

    Ambient Experience Education Services

    Performance Services Managed Services

    Equipment Maintenance

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  • The macro view

    Demographic challenges are

    increasing in advanced economies…

    •In US, oldest baby boomer now 66 years old. Large bolus of seniors coming while birth rates and immigration decline.

    •Issues compounded in both Europe and Asia, where birth rates and social policies have suppressed birthrates.

    •European programs to reverse the low birth rates achieving only limited success, compounded in short-term by debt crisis and impending EU recession

    *

    4

  • Prevalence of chronic disease expected to rise 25 and older (millions)

    37.033.2

    29.1

    1.2%

    2023 2013 2003

    Pulmonary Conditions

    20.517.6

    14.6

    2003

    1.7%

    2023 2013

    Diabetes

    64.755.9

    46.8

    2023 2013 2003

    1.6%

    Hypertension

    33.528.3

    23.8

    1.7%

    2023 2013 2003

    Heart Disease

    7.96.5

    5.4

    1.9%

    2023 2013 2003

    Stroke

    47.836.6

    30.3

    2.3%

    2023 2013 2003

    Mental Disorders*

    * Mental disorders is for all ages, not only 25+ Source: Milken Institute: Economic Burden of Chronic Disease

    16.1% 16.4% 16.5%

    8.1% 8.7% 9.1%

    26.0% 27.7% 28.9%

    13.2% 14.0% 14.9%

    3.0% 3.2% 3.5%

    10.4% 11.5% 13.9%

    % of 25+ Pop.

    5

  • Majority of health spend on ageing & chronic conditions

    Source: Rand Health White Paper – WP-137 (200)3

    • Approximately 25% of all healthcare spending occurs at end of life

    • 63% of health spending is on 10% of the population; 21% of health spending is on 1% of the population

    • 75-80% of healthcare spending is on Chronic Conditions

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  • How can eHealth help?

    Improved outcomes – Financial: lower cost for same/better results – Mortality: lower in randomized control trials – Medical: fewer hospital visits, less bed-days

    Higher efficiency – Treating more patients with same number of

    care providers Support care coordination

    – Enabling sharing of information among different healthcare specialists

    Care closer to home – Less visits to the hospital – Less strenuous for frail patients

    Empowering patients to be part of their own care

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  • The current state: rising costs, staffing shortages, fragmented data, limited interoperability and intelligence

    8

  • The Future: Connected Health Empowering better outcomes and lower costs

    9 9

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  • Disease Progression (Patient acuity level)

    Heartfailure

    Diabetes

    COPD

    Chronically Ill

    Observation

    Education & Coaching

    Monitoring & Education

    Frail & Elderly

    TeleHealth Solution – Level of Intervention

    Patient Empowerment

    Cost of disease vs. Acuity level

    Implant TH

    Vital Sign Mon.

    Addressing care coordination & TeleHealth

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  • 0

    1000

    2000

    3000

    4000

    5000

    6000

    7000

    Nurse Telephone Support Home Telemonitoring

    To

    tal C

    ost

    per

    Pat

    ien

    t (E

    uro

    )

    HomeTelemonitoringService

    NurseTelephoneSupport

    Hospitalization/Medical Cost

    14.8

    17.5

    10.9 11.5

    02468

    101214161820

    Hospital Days per member Hospital Days/Hospitalization*

    Day

    s in

    Hos

    pita

    l

    Nurse Telephone Support Home Telemonitoring

    Reduced Hospitalizations

    Cost Savings

    Source: TEN-HMS Study, JACC May 17, 2005

    Earlier TeleHealth studies have shown benefits 2005 European TEN-HMS Study

    Home Telemonitoring led to:

    • 26% fewer days in hospital than Nurse Support

    • 10% cost savings over Nurse Support program

    • ROI of 2.1 vs. Nurse Support

    • 29% higher survival rate than Usual Care

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  • 67,8% 57,2%

    62,9%

    HF Other cardio

    Total cardio

    Spanish TeleHealth study showed reduced hospitalization & improved quality of life 2010 Carme Study (92 patients)

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  • Consistent findings in 2007 North Carolina Community Health Center study

    • Hospitalizations and ER visits decreased during home telehealth program • Positive results continued after telehealth program ended • Total hospital charges dropped 81% during telehealth and continued to decrease

    n = 40 In-home patients Analyzed charges are related to diseases being monitored.

    Roanoke Chowan Community Health Center / PPCTN Cost Data Ending December 2007

    6 - 9 months 9 - 12 months

    38 14 11

    0

    5

    10

    15

    20

    25

    30

    35

    40

    Prior During Post

    Nu

    mb

    er o

    f H

    osp

    ital

    izat

    ion

    s

    Prior 26

    During 7

    Post 8

    0

    5

    10

    15

    20

    25

    30

    Num

    ber o

    f Vis

    its

    6 months prior

    6 - 9 months 9 - 12 months 6 months prior

    ↓ 63% ↓ 71% ↓ 73% ↓ 69%

    Hospitalizations ER Visits

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  • 2011 Whole System Demonstrator Trial validates earlier studies

    WSD Trial • DoH 2 year study of > 6000 patients with long-

    term conditions • Patients’ conditions managed at home using

    Telemonitoring • 3 trial sites in UK What clinical trial aimed to prove: • If home healthcare reduces mortality rates • If home healthcare reduces hospital visits

    How was Philips involved? • 1 of 3 companies chosen: Philips Motiva • 550 patients in London Borough of Newham used

    Philips Motiva

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  • WSD home healthcare study in numbers

    Reduction in A&E visits

    Reduction in emergency admissions

    Reduction in bed days

    Reduction in mortality rates

    Reduction in tariff costs

    NHS potential savings per year using TeleHealth

  • Knowledge

    Timely Reminders and Goal Setting

    Health Surveys Feedback on Goals

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  • Concept: COPD Caregiver Assurance Pack

    Medication Dispensing Benefit: • Monitors med adherence

    Health Measurement Benefits: • Monitors changes in patient

    status

    O2 and CPAP Therapy Devices Benefits: • Daily usage information • Insights on patient condition

    Emergency Response Benefits: • Escalation in time of need • Call center support

    Data to Caregiver Benefits: • Peace of mind • Better care • Ability to manage time efficiently

    +

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  • Home monitoring technology roadmap Common platforms, mobility, apps, international, telecare & telehealth integrated

    Exit 1

    Exit 2

    Exit 3

    Exit 4

    Exit 6

    Exit 5

    Cloud Computing

    Mobile PERS & Telehealth Gateway

    Common Device Platform

    mHealth – mobile apps EcoSystem

    International

    Common Service Platform

    Enabled by: Common Architecture, Standard Technologies and Leveraging Philips Global Capabilities

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    Slide Number 1Slide Number 2Slide Number 3The macro viewPrevalence of chronic disease expected to rise�25 and older (millions)Majority of health spend on ageing & chronic conditionsHow can eHealth help?The current state: rising costs, staffing shortages, fragmented data, limited interoperability and intelligenceThe Future: Connected Health�Empowering better outcomes and lower costsSlide Number 10Slide Number 11Earlier TeleHealth studies have shown benefits�2005 European TEN-HMS StudySlide Number 13Slide Number 142011 Whole System Demonstrator �Trial validates earlier studiesSlide Number 16Slide Number 17Concept: COPD Caregiver Assurance PackHome monitoring technology roadmap�Common platforms, mobility, apps, international, telecare & telehealth integrated