Demand and supply management

We act towards sustainable Impact

Demand and Supply Management & Partnerships and Co-delivery


Analyze Plan

DeliverRetain & Scale

up!

Accountability


Partnership

Relevance

Supply &

DemandGovernm

ent Relation

s

StudentMarket

HistoricalData

Performance

Potential

NPS

ExternalAnalysis


Source of Data•MyAIESEC.net•DAAL•AFT (Available Form Tracker)•Customer Gauge•OP & ORS


Level of Operations

PastPerformance

PotentialEntities

Sub-regionalTrend

Ways of How to

Select Your Partner!


Level of Operations

THE PHILIPPIN

ES

UNITED STATES

NIGERIA

AUSTRALIA

SRI L

ANKA

SERBIA

TOGO

THE NETHERLA

NDS

HONG KONG

TANZANIA

PAKISTAN

BULGARIA

MOROCCO

FRANCE

KOREA

VENEZUELA

UGANDA

NORWAY

GEORGIA

ETHIOPIA

0

50

100

150

200

250

300

350

400

450

500469466

447421416414407

390388366358

341336325318311294293

272256245239236235231

205180175173

150144143140137128126126110108101


PastPerformance


PastPerformance

Bel

gium

Ben

in

Bra

zil

China

(mai

nlan

d)

Colom

bia

Coted

'ivor

e

Czech

Rep

ublic

Den

mar

k

Gab

on

Ger

man

y

Gha

na

Indi

a

Irel

and

Ken

ya

Kor

ea

Russia

Slov

akia

Sout

h Afr

ica

Taiwan

Tanza

nia

Net

herlan

ds

Togo

Turke

y

Uga

nda

UK

02468

101214

iGCDP 01.07.12 – 30.06.13


PastPerformance

Benin

Cameroon

Cote d'ivoire

Denmark

Finland

GhanaIndia

ItalyKenya

Malta

OmanSe

rbia

Togo

Turkey

Ukarin

e0

50

100

150

200

250

oGCDP 01.07.12 – 30.06.13

Column1 Column2 Column3


PotentialEntities


West Africa West Africa 496

Nigeria Togo 208

Benin Nigeria 44

Ghana Nigeria 39

Cote d’Ivoire Nigeria 34

Cameroon Nigeria 14

Sub-regionalTrend


GoalsElemen

ts Setting

Timeline

# of GCDPRealizatio

ns

• KPIs:• # of TNs Raised• # of EPs Raised• # of Matched Forms

NPS Score

• KPIs:• Response Rate• % of Promoters


GoalsElemen

ts Setting

Timeline

Issues + Projects

• Selection of issues/projects

• Marketing materials• Promotion Support

Internship Details

• Duration of internship• Start/End Dates• Job Descriptions• EP profile/background• Preparation of EPs• EPs break period

duration and time

Logistical Arrangements

• Specification of:• Accommodation –

Location & Type• Airport pick-up • Transportation

Investments

• Product Pricing• Incentives• HR Capacity


GoalsElemen

ts Setting

Timeline

TN RaisesEP Raises

Matching Period

Realization Period


Capacity/HR

Partnership Manager

CEEDers

EP Team Leader

Communication

Defining the ChannelWeekly

Partnership Manager Meetings

Firefighting

Visits/Feedback

EP Preparation

Sending Entity Preparation

Hosting Entity Preparation

Communication Elements in

Delivery


Feedback

Feedback Implementation Plan

Planning for the next PeriodGoals

Elements

SettingTimeline


Accountability


Co-delivery


- Ancient Chinese Saying

One bowl makes no sound, Two bowls Dingding-DoundDound!


This doesn't’t happen without 2 ppl’s efforts


Co-delivery• Co-delivery is a more concrete way to do cooperations, in order to provide more and better experiences.

• The responsibilities are shared between the host and sending entity.

• The main focus is the development of the EP/Trainee.

Accountability


Home Entity Side

-EP Lead Delivery and Logistical Support

(Check In)

-Re-Integration Seminar- Improvement of OGX

product & processes based on customer feedback-Improvement of ICX

product & processes based on customer feedback

- OPS- Introducing EPs to AIESEC- Logistical support of EPs

for the internship- Preparation Webinars

- Expectations setting on JD

-Assure Response Rate of the realized experiences

-Assure Response Rate of the completed experiences

-Attend NPS Webinars-Implement NPS Culture-Assure Response Rate of the matched experiences

Post - Exchange

Exchange

NP

S

Pre- Exchange

C o - d e l i v e r y F l o w

Op

era

tion

s


Host Entity Side


(Check In)

-Re Integration Seminnar- Improvement of OGX

product & processes based on customer feedback-Improvement of ICX


-- OPS- Introducing EPs to AIESEC- Logistical support of EPs

for the internship-Preparation Webinars- Expectations setting on JD



-Attend NPS Webinars-Implement NPS Culture

--Assure Response Rate of the matched experiences

Post - Exchange

Exchange

NP

S

Pre- Exchange


Op

era

tion

s


C o D e l i v e r y F l o w – Check List


(Check In)

-Re-Integration Seminar- Improvement of ICX

product & processes based on customer feedback-Improvement of OGX


- OPS- Introducing EPs to AIESEC- Logistical support of EPs

for the internship- Preparation Webinars

- Expectations setting on JD



-Attend NPS Webinars-Implement NPS Culture

-Assure Response Rate of the matched experiences

Post - Exchange

Exchange

Op

era

tion

sN

PS

Pre- Exchange



Recap


Analyze

Plan

Deliver

Retain &

Scale up!

Accountability


So HOW do we Make this GCDP

Partnership Happen ?


GCDP Partnership Tool

Yeeeaaa !!!!!


Let’s Practice !!!


QUESTIONS !!! :D


GCDP LC-LC Partnership Tool Available

Meet

Daniel and Jibola

Demand and supply management

Education

Transcript of Demand and supply management