Delos Partnership

2© The Delos Partnership 2004

OverviewOverview

• 8 Partners across Europe with Senior Management experience 3 based in the UK 2 based in France 1 based in Spain 2 based in Germany

• About 20 Associates across Europe with long term Management experiences 8 in the UK 4 in Germany 2 Ireland 1 in Eastern Europe, Italy, Portugal, Scandinavia, Spain, Switzerland

• Our Background is Supply Chain (end to end) and Production Management• Our References are mostly in the following markets

FMCG Pharmacy Electronics Engineering Government

3© The Delos Partnership 2004

Stephan E. WilligensStephan E. Willigens

• Educational Background MBA for Business Management Industry and Marketing Management Specialist (IHK) Change Management (Boston Consulting) ALQ certified expert (IMCA)

• International Senior Management experience in all aspects of the Supply Chain for FMCG Service Companies Retail Businesses

• Senior Management (MT) and Board experiences in Sales & Marketing and Supply companies across Europe and the Middle East

• Project and Change Management experience (Mergers, De-mergers, set up of new Organisations, Outsourcing, Re-organisations, Closing down of organisations)

• Establishment of a Start Up company

4© The Delos Partnership 2004

The Delos ModelThe Delos Modelfor Business Integration for Business Integration

InnovationInnovation

PrioritisationPrioritisation

DemandDemand

SupportSupport

SupplySupply

InnovationInnovation

PrioritisationPrioritisation

DemandDemand

SupportSupport

SupplySupply

VisionVision

StrategyStrategy

VisionVision

StrategyStrategy

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The Change Management ModelThe Change Management Model

1. Initial assessment (Actual Status)Our business here and now with it’s strengths and weaknesses

2. Our origin and historyHow did we grew up to this point

3. Our future environmentMajor trends, opportunities and threats

4. Our visionOur future in 5 to 10 years

5. Our strategyHow we will achieve our vision

6. Identified obstaclesChallenges we have to overcome

7. Action plansTo overcome challenges

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Delos Change JourneyDelos Change Journey

MobiliseMobilise DesignDesign CommunicateCommunicate ReviewReviewUnderstandUnderstand

AASSSSEESSSS

AASSSSEESSSS

EDUCATION

STRATEGY & DESIGN

DEFINE & MEASURE BENEFITS

ORGANISATION

SYSTEMS

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Stage & Gate ModelStage & Gate ModelChange ManagementChange Management

Ideasgeneration

Gate 1 Gate 2 Gate 3 Gate 4 Gate 5

Postreview

Stage 1

Stage 2

Stage 3

Stage 4

Stage 5

Investigate

& AnalyseInvestig

ate

& Analyse Business

caseBusiness

caseDevelopment &

Proof of C

oncept

Development &

Proof of C

oncept

Implementatio

n

Implementatio

n

Scale-up

/ Warra

ntyScale-up

/ Warra

nty

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IEL Process StepsIEL Process StepsThe Management / Decision ProcessThe Management / Decision Process

AACCTTIIOONN

AACCTTIIOONN

Week 1 Week 2 Week 3 Week 4

InnovationInnovationReviewReview

InnovationInnovationReviewReview

CustomerCustomerDemandDemandReviewReview

CustomerCustomerDemandDemandReviewReview

SupplySupplyPlanPlan

ReviewReview

SupplySupplyPlanPlan

ReviewReview

PriorityPriorityReviewReview

PriorityPriorityReviewReview

Stage 1Stage 1

Stage 2Stage 2

SeniorSeniorTeamTeam

ReviewReview

SeniorSeniorTeamTeam

ReviewReview

Stage 5Stage 5

Stage 7Stage 7

Stage 3Stage 3

SupportSupportReviewReview

SupportSupportReviewReview

Stage 6Stage 6

Stage 4Stage 4

9© The Delos Partnership 2004

Delos Delta ModelDelos Delta Model

OVERCOMINGOVERCOMINGOBSTACLESOBSTACLES

OVERCOMINGOVERCOMINGOBSTACLESOBSTACLES

PPRR

OOPP

EELL

SS

PPRR

OOPP

EELL

SS

SSTT

EEEE

RRSS

SSTT

EEEE

RRSS

ManagingManagingChangesChanges

ManagingManagingChangesChanges

ROCEROCEROCE

ProfitProfitProfit CapitalCapitalCapital

SalesSalesSales CostsCostsCosts

MaterialMaterialMaterial LabourLabourLabour OverheadOverheadOverhead

FixedFixedFixed CurrentCurrentCurrent

StocksStocksStocks CreditorsCreditorsCreditors DebtorsDebtorsDebtorsProjectsProjectsProjects

ROCEROCEROCE

ProfitProfitProfit CapitalCapitalCapital

SalesSalesSales CostsCostsCosts

MaterialMaterialMaterial LabourLabourLabour OverheadOverheadOverhead

FixedFixedFixed CurrentCurrentCurrent

StocksStocksStocks CreditorsCreditorsCreditors DebtorsDebtorsDebtorsProjectsProjectsProjects

10© The Delos Partnership 2004

Selected References Selected References

Pillsbury (Europe)• European Cost to Serve Project• European Logistics Review

Diageo (Europe)• Supply Chain Design & Implementation • Supply Set Up for Returnable Bottles• Procurement Component Benchmark

Fiege (Europe)• European FMCG concept• Access Control System for Facilities• Process Harmonization for Germany

Licon Verband (D,A,CH)• RFID Workbench• Integrated Auto-ID concept

Helly Hansen (Europe)•Project Management Support

Liverpool Ventures (EU Fund)• Integrated Supply Chain Solutions for Facilities, Processes and Security Companies

Danone - Waters (D)•Organisation Review Logistics

Hagemeyer (NL-D)•Cost to Serve Implementation

Spar AG (CH)• Logistics and Supply Chain Review• IT System Solutions

Yes Logistic Group (D)• Integrated Performance Management Solution

Further references please see our webpage www.delospartnership.com

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Current ProjectsCurrent Projects

• Boehringer Ingelheim (D,F) Business Assessment of the Supply Chain Organisation in France &

Germany Set Up and Support of the BPE Project Lean Management Set Up by Supply Chain Process

• Emirates / Airbus (VAE) Auto – ID Concepts for Dubai Airport

• DIALOG Gruppe (Europe) Set Up of European Organization Structure to support Extension Sped. Schneider Organisation and Strategy Review

• Eurocash, (Poland) Supply Chain Development Program