Delivering PizzaA dilemma of employee protection and discrimination

What makes human resources important?

Entrepreneurship and

labor

transform

• Land and other forms of capital

Finished Goods

1. All firms need them to create products

2. It takes humans to build and compose a firm and an organization

Board of directors

President

V.P. for research

V.P. for Manufactuing

Plant Manager

Foreman

Foreman

Plant Manager

Foreman

Foreman

Plant Manager

Foreman

Foreman

V.P. for Marketing

3. They can make or break your company

They should be given priority because they are investments that when trained utilized well provide great returns.

In fact Bill Marriott would go as far as saying that his employees transformed his family root beer stand to a $14B hotel industry giant

“ take good care of your people, they’ll take good care of the customer and the customer will come back”

From

To

4. It is an investor’s best protection against inflation

Both to the individual and the firm, human resources will always demand a fair price as to the amount of work put into action and the firm will usually always take into account the quality of the product in setting the price(including the work put into place) for a high quality product produced by high quality labor will almost always command a high profit

The companies’ obligation to employeesWorkers rights

Rights of a workerINTERNATIONAL CONVENTION ON ECONOMIC, SOCIAL ANDCULTURAL RIGHTS1. The right to "fair wages and equal remuneration for work of equal value" (Art. 7);2. The right to "safe and healthy working conditions" (id.);3. The right to "equal opportunity" for job promotion (id.);4. The right to "rest, leisure and reasonable limitation of working hours and periodic holidays with pay" (id.);5. The right "to form xxx and join the trade unions of his choice" (Art. 8);6. The "right of trade unions to function freely" (id.);7. The "right to strike" (id.); and8. The "right xxx to social security (and) social insurance" (Art. 9).

The right to "safe and healthy working conditions" What does safety and health in the workplace

mean?

Safety refers to the physical or environmental conditions of work which comply with prescribed occupational safety and health standards.

Healthy denotes promoting a sound state of the body and mind of the workers that enables the worker that enables the workers or employee to perform the job normally and without any detriment to his own mind and body

The right to "safe and healthy working conditions" The right to safe and healthful

conditions by work means that the worker shall be assured of effective protection against the danger of injury, sickness or death through safe, healthful and fair working conditions

The right to "fair wages and equal remuneration for work of equal value"

Issues: Wages in developing nations are too low

when compare to the developed countries Wages in developing nations are too low

relative to what the company can afford or revenues that the company makes.

Wages in developing nations are too low relative to what their family needs (employees)[living wage]

 

The right to "fair wages and equal remuneration for work of equal value"

Factors in determining wages and salaries: The going wage in the industry and the area Firm’s capabilities Nature of the job Minimum Wage Laws Relations to other salaries Fairness of wage negotiations Local cost of living 

The right to "fair wages and equal remuneration for work of equal value"

Replies (Company):It is not clear that wages in one country be used as the basis for setting wages in other countries.It is not clear that the retail price of a product should serve as the basis.It is important to take into account the number of wage earners in the households of workers of a given nation. 

The CaseDelivering Pizza

We can’t deliver

Delivering Pizza One night in March 1996

Bill Fobbs called Domino’s and asked to have a pepperoni pizza delivered to his family. Domino’s refused to deliver the pizza to his home and said he would have to come to the outlet to pick up his pizza.

Delivering Pizza The Fobbs who are black

live in a high crime, predominantly black neighborhood in San Francisco, California. Mr. Fobbs’s family complained that the refusal to deliver was an act of blatant racism, and according to his grandmother “It can only be because we are black people.”

Delivering Pizza Wally Wilcox, the owner

of the Domino’s outlet, however, asserted that the issue was one of employee safety since several pizza-delivery people had been murdered while making deliveries, and pizza delivery people were often robbed, assaulted, and killed.

Thavisha Lakindu Peiris 

Delivering Pizza Because red marked

neighborhoods are almost always minority neigborhoods, the American Civil Liberties union criticized this pizza delivery practice as discriminatory. The California restaurant association asserted that the practice was part of the employer’s legal and moral duty to eliminate workplace hazards.

Delivering Pizza Domino’s and most other

large pizza chains-including Pizza Hut and Little Caesar’s- used computerized systems that designate neighborhoods as green, yellow, or red. Customers in green get pizzas delivered to their door; in yellow neighborhoods, customers come out to the street and get their pizza from the delivery car; red neighborhoods are those considered too dangerous for any delivery at all, and customers in these areas must drive to the restaurant for their pizzas.

In your view, is the Domino’s policy morally justified? As much as the company’s policy may be

perceived to be a discriminating act against black and other races, we believe that Domino’s policy is morally justified given that each employee has the right to safe and healthy working conditions and they must ensure their employees’ protection. We believe that, it would have been in Domino’s best interest to deliver to them given that this would help increase profit but by choosing to sacrifice profit increases for their employees we believe that Domino’s is actually doing the right thing.

Could Domino’s, Pizza Hut, and Little Caesar’s adopt a different kind of policy to protect their drivers? Should they?

We believe that they could adopt a different policy. In fact Domino’s is already piecing an idea with a domicopter which could deliver pizza without much contact with the delivery boy who is controlling it. However, we believe their current policy would have been most practical given that it is less costly and it eliminates most of the danger to the delivery drivers associated with red areas. Instead of changing their policy, they should continue with it while expanding with new outlets built in non-delivery zones equipped with security guards and other security measures.

San Francisco subsequently passed a law prohibiting the policy of refusing to deliver pizzas to some neighborhoods, on the grounds that in practice the policy discriminates against minorities. Do you agree?

We believe that the safety of the employees should take precedence over the consumers’ desire to have pizza delivered to their homes which is why we beg to disagree. Furthermore, the way areas are classified is based on danger and not on ethnicity nor demography which is also why we believe it should not be considered discriminatory against minorities. In fact, data would indicate that minority areas are indeed high crime areas.

Rank 25: Chicago, IL (S Indiana Ave / E 60th St) Violent Crime Rate (per 1,000): 65.77 Chances of Becoming a Victim Here (in one year): 1 in 15 Rank 24: Tulsa, OK (E Apache St / N Quaker Ave) Violent Crime Rate (per 1,000): 66.88 Chances of Becoming a Victim Here (in one year): 1 in 15 Rank 23: Memphis, TN (Saint Paul Ave / Walnut St) Violent Crime Rate (per 1,000): 67.26 Chances of Becoming a Victim Here (in one year): 1 in 15 Rank 22: St. Louis, MO (Cass Ave / N 9th St) Violent Crime Rate (per 1,000): 67.75 Chances of Becoming a Victim Here (in one year): 1 in 15 Rank 21: West Memphis, AR (E Broadway St / Stuart Ave) Violent Crime Rate (per 1,000): 68.9 Chances of Becoming a Victim Here (in one year): 1 in 15 Rank 20: Indianapolis, IN (North Indianapolis) Violent Crime Rate (per 1,000): 69.02 Chances of Becoming a Victim Here (in one year): 1 in 14 Rank 19: Flint, MI (Chambers St / Stonegate Dr) Violent Crime Rate (per 1,000): 70.05 Chances of Becoming a Victim Here (in one year): 1 in 14 Rank 18: Nashville, TN (8th Ave S / Wedgewood Ave) Violent Crime Rate (per 1,000): 70.59 Chances of Becoming a Victim Here: (in one year): 1 in 14 Rank 17: Indianapolis, IN (N Meridian St / E 34th St) Violent Crime Rate (per 1,000): 72.71 Chances of Becoming a Victim Here (in one year): 1 in 14 Rank 16: Chicago, IL (S Ashland Ave / W 76th St) Violent Crime Rate (per 1,000): 73.05 Chances of Becoming a Victim Here  (in one year): 1 in 14 Rank 15: Houston, TX (Sauer St / Mcgowen St) Violent Crime Rate (per 1,000): 75.89 Chances of Becoming a Victim Here (in one year): 1 in 13 Rank 14: Rockford, IL (Kishwaukee St / Grove St)

Violent Crime Rate (per 1,000): 77.6 Chances of Becoming a Victim Here (in one year): 1 in 13 Rank 13: Chicago, IL (S Homan Ave / W Roosevelt Rd) Violent Crime Rate: (per 1,000): 80.17 Chances of Becoming a Victim Here (in one year): 1 in 12 Rank 12: St. Louis, MO (Delmar Blvd / N Euclid Ave) Violent Crime Rate (per 1,000): 82.76 Chances of Becoming a Victim Here (in one year): 1 in 12 Rank 11: Memphis, TN (E Eh Crump Blvd / S 4th St) Violent Crime Rate : (per 1,000): 82.91 Chances of Becoming a Victim Here (in one year): 1 in 12 Rank 10: Saginaw, MI (E Holland Ave / E Genesee Ave) Violent Crime Rate (per 1,000): 85.64 Chances of Becoming a Victim Here (in one year): 1 in 12 Rank 9: Atlanta, GA (Hopkins St SE / Adair Ave SE) Violent Crime Rate: (per 1,000): 86.14 Chances of Becoming a Victim Here (in one year): 1 in 12 Rank 8: Greenville, SC (Woodside) Violent Crime Rate (per 1,000): 86.38 Chances of Becoming a Victim Here (in one year): 1 in 12 Rank 7: Detroit, MI (Wyoming St / Orangelawn St) Violent Crime Rate (per 1,000): 90.82 Chances of Becoming a Victim Here (in one year): 1 in 11 Rank 6: Houston, TX (Scott St / Wilmington St) Violent Crime Rate (per 1,000): 91.27 Chances of Becoming a Victim Here (in one year): 1 in 11 Rank 5: Spartanburg, SC (Washington Heights) Violent Crime Rate (per 1,000): 96.55 Chances of Becoming a Victim Here (in one year): 1 in 10 Rank 4: Chicago, IL (S Halsted St / W 77th St) Violent Crime Rate (per 1,000): 116.56 Chances of Becoming a Victim Here (in one year): 1 in 9 Rank 3: Detroit, MI (Gratiot Ave / Rosemary) Violent Crime Rate (per 1,000): 123.93 Chances of Becoming a Victim Here  (in one year): 1 in 8 Rank 2: Detroit, MI (Mack Ave / Helen St) Violent Crime Rate (per 1,000): 145.29 Chances of Becoming a Victim Here (in one year): 1 in 7 Rank 1: Detroit, MI (W Chicago / Livernois Ave) Violent Crime Rate (per 1,000): 149.48 Chances of Becoming a Victim Here (in one year): 1 in 7