Duke University Hospital, Durham, NCSeptember 19 – 21, 2018

Resolve Through Sharing (RTS) Bereavement Training will help you• ACQUIRE the unique skill set needed to provide excellence in bereavement care

• LEARN evidence-based best practices in bereavement care.

• GAIN in-depth understanding of the long-term impact of dying and death

Deliver “gold standard” bereavement care to families experiencing neonatal and pediatric death

2

Resolve Through Sharing September 19 – 20, 2018 Bereavement Training: Neonatal and Pediatric Death

Are you interested in providing the best care possible when a newborn or older child dies? Our relationship-based approach to neonatal and pediatric bereavement care will help develop or enhance your knowledge, level of skill, and personal awareness for providing bereavement care.

Return on Investment

• Incomparable value of providing the best care possible

• Improved staff confidence and competence

• Staff retention

• Patient satisfaction and loyalty (patient returns for future healthcare)

• Increase in charitable gifts

Course DescriptionThe purpose for Bereavement Training: Neonatal and Pediatric Death is to provide a relational standard of care for those who provide knowledge, support, and compassion to bereaved patients and families including neonatal through pediatric death.

This blended learning course with two days of classroom training and additional online learning provides you with a rich educational experience that will develop or enhance your knowledge, level of skill, and personal awareness for providing bereavement care when a newborn baby or older child dies.

Objectives

• List three relationship strategies that foster connection.• Discuss one theoretical framework that enhances understanding of

neonatal and pediatric bereavement.• Define the purpose of an interprofessional team when caring for those

who have experienced the death of a neonate or older child.• Describe the professional’s role in helping parents of a dying child

maintain hope.• Discuss expectations that parents of dying children have of healthcare

providers.• List three principles of mindfulness.

Who should attend?• Children’s Hospital Staff• Nurses and Techs in Neonatal Intensive Care, Pediatric Clinic/Office,

Pediatric Hospital Unit, Pediatric Intensive Care, Pediatric Oncology, Palliative Care & Hospice, Public Health

• Pediatricians• School Nurses• Chaplains• Social Workers• Child Life Specialists• Genetic Counselors• Emergency Medical Services

Training focusInfant and child death, including prematurity, serious illness, trauma, complex medical conditions, suicide, and abuse

• Emphasize the role of relationship and ritual

Day 1

7:30 a.m. Sign In

8 a.m.

• Introductions• Being in Relationship• Communication• Newborn Death

12 p.m. Lunch

1 p.m.

• Caring for the Dying Child• Parental Grief• Bereaved Children and Teens• Ritual Creation

3 p.m. Family Panel

4:30 p.m. Adjourn

Day 2

7:30 a.m. Sign In

8 a.m.

• Family Panel Debriefing• Sudden, Traumatic, and Stigmatized Death• Palliative and Hospice Care• Spiritual Care, Hope, and Miracles

12 p.m. Lunch

1 p.m.

• Transitioning Relationship• Care for the Caregiver• Closing Ritual

3:30 p.m. Adjourn

Agenda

Pre-requirementOnline modules must be completed prior to attending the classroom segment of the training (cost included in registration fee).

Nurses, social workers, and chaplains receive continuing education credit certificates electronically after completing the modules. Instructions for accessing the modules will be provided in your registration confirmation email.

3

Durham, NC SPACE IS LIMITED!REGISTER TODAY at www.ResolveThroughSharing.org

4

Resolve Through Sharing® September 21, 2018Coordinator Training (train-the-trainer)

In this 1-day workshop you will learn how to provide in-services and teach RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Adult Death to staff within your healthcare system using Resolve Through Sharing resources. You will also learn the skills you need to establish an interprofessional bereavement program and maintain bereavement care as a best practice.

PurposeThe purpose of this workshop is to provide individuals trained in theconcepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal, neonatal and pediatric, or adult bereavement program.

Topics covered • Guiding change• Creating a standard of care• Teaching and presenting• Developing your leadership style• Assuring quality outcomes

Agenda8 a.m.

Introductions• Defining your role• Goals for the day

Section 1

12:00 p.m. Lunch

Section 2

3:30 Closing Video and ritual

Already attended RTS Coordinator Training?Audit the course to refresh the knowledge and skills you learned from previously attending and benefit from recently made enhancements. Network and develop a support system with those who share your passion and role in other healthcare organizations. See page 7 for pricing.

Who should attend?Anyone who has completed an RTS Bereavement Training and would like to:• Develop and coordinate a bereavement program in their facility• Expand and enhance an existing bereavement program in their facility• Teach RTS in their facility

Pre-requirementRTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Adult Death

Attendees are required to view a one-hour video and complete a short study guide. A link for accessing the video and study guide will be provided in your registration confirmation email.

• 2 Hour House Study Guide discussion

• Diffusion of innovation• Defining your project• Guiding change

• Systems thinking• Creating a standard of care• Developing a bereavement

committee• Plan the plan

• Teaching and presenting• Learning styles inventory• Adult learners• P-O-P• Implementing education• Developing your leadership

style

• Keeping your program VITAL

• Surveys and evaluations• Assuring quality outcomes• Creating a functional work

environment

About the Faculty

Durham, NC SPACE IS LIMITED!Register at www.ResolveThroughSharing.org

Education Credit

Nursing contact hoursGundersen Lutheran Medical Center, Inc., is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death provides 12.25 contact hours. Resolve Through Sharing Coordinator Training provides 7 contact hours.

California – Provider (Gundersen Lutheran Bereavement and Advance Care Planning Services) approved by the California Board of Registered Nursing, provider #12245, for 12.75 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death, 7 contact hours for Resolve Through Sharing (RTS) Coordinator Training.

Social work continuing education hoursGundersen Lutheran Medical Center, Inc., provider #1089, is approved as a provider for continuing education by the Association of Social Work Boards. aswb.org. ASWB Approval period: Nov. 15, 2015 – Nov. 5 2018. Gundersen Lutheran Medical Center, Inc., maintains responsibility for the program. Licensed social workers should contact their regulatory board to determine course approval. Social workers will receive 12.75 continuing education hours by participating in Resolve Through Sharing Bereavement Training: Neonatal and Pediatric Death and 7 continuing education hours by participating in Resolve Through Sharing (RTS) Coordinator Training.

To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Downloadable contact/CE certificate available upon completion of the evaluation. Contact/CE certificates for classroom portion available online upon completion of the training evaluation. Contact/CE certificates for online courses awarded upon completion of each module.

Planning committeeRana Limbo, PhD, RN, CPLC, FAAN; Marie A. Walter, MS, RN, C-EFM, CPLC; Heather Silver, LCSW-C, CPLC; and Darryl Owens, MDiv., BCC, CT, CPLC

ADEC recognitionResolve Through Sharing (RTS) Bereavement Training: Perinatal Death is recognized by the Association for Death Education and Counseling to meet the thanatology-related contact hours to be Certified in Thanatology: Death, Dying and Bereavement.

Speakers and planners have an employment relationship with Gundersen Lutheran Medical Foundation, Inc. We are a provider of the program, but we do not endorse any commercial products in conjunction with this program. Off label use of any products will not be discussed. Speakers vary due to program locations. Speaker credentials are available upon request.

Other creditsReslove Through Sharing is a provider for the National Association for Catholic Chaplains. These programs provide 15.3 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death, 8.4 contact hours for Resolve Through Sharing (RTS) Coordinator Training. Other disciplines will receive a certificate of attendance.

To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Completed evaluation is required for contact/CE hours. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module.

5

Lori Ives-Baine, credentialsGrief Support Coordinator, Pediatric Advanced Care TeamThe Hospital for Sick ChildrenToronto, Canada

Lori has been nursing in neonatology for 28 years and has been focused on perinatal and pediatric grief for the past 23. She worked as a bedside nurse in the NICU at SickKids Hospital

in Toronto and took on the role of Palliative Care and Bereavement Coordinator in the NICU 20 years ago. This work led her to RTS. She has delivered RTS training at her institution for the past 19 years.Lori now works in a hospital-wide role of Grief Support Coordinator with the palliative care service. Lori has a Master in Nursing degree with a focus on perinatal and pediatric grief and bereavement. She has a minor degree in Collaborative Program in Bioethics. In 2017 she completed her Certificate in Traumatology-Community and Workplace. She is passionate about teaching and sharing her knowledge. Lori was a board member with PLIDA for 8 years, an international networking group focused on perinatal loss and infant death.

Darryl Owens, MDiv., BCC, CT, CPLCWomens Services Chaplain and Bereavement CounselorDepartment of Pastoral Care, UNC HospitalChapel Hill, NC

Darryl received his Bachelor of Arts in Industrial Relations from the University of North Carolina (UNC) at Chapel Hill and his Masters of Divinity from Duke University. After graduating, he served

as a clinical chaplain at Central Prison in Raleigh. In 2001, Darryl took on his current role as a women’s services chaplain and grief counselor at UNC Hospitals where he provides pastoral care services and grief counseling to patients, families, and staff cared for by NC Women’s Hospital. Additionally, he manages the perinatal bereavement program, serves on the hospital bereavement team, and co-facilitates community bereavement support groups.Darryl is certified as a clinical chaplain through the Association for Professional Chaplains and is a former president of the organization. He is also certified in thanatology through the Association for Death Education and Counseling and in perinatal loss care through the National Board for Certification of Hospice and Palliative Nurses.

Duke Health is committed to conducting innovative basic and clinical research, rapidly translating breakthrough discoveries to patient care and population health, providing a unique educational experience to future clinical and scientific leaders, improving the health of populations, and actively seeking policy and intervention-based solutions to complex global health challenges.

LocationDuke Regional HospitalNeonatal training: First Level Classsroom, 3643 North Roxboro St.

Coordinator Training: Classroom 2, 3643 North Roxboro St.

Training sponsor and location

6

We bring our training to you!We would be happy to consult with you regarding the bereavement training needs of your organization and bringing our training programs to you. Email us at rts@gundersenhealth.org.

2018 Training schedule

Gundersen Health System, La Crosse, WI

• Perinatal Death, August 6 – 7, 2018 • Adult Death, August 6 – 7, 2018 • Coordinator Training, August 8, 2018

UT Southwestern Medical Center, Dallas, TX

• Perinatal Death, September 5 – 6, 2018 • Coordinator Training, September 7, 2018

HonorHealth Scottsdale Shea Medical Center, Scottsdale, AZ

• Perinatal Death, September 14 – 15, 2018 • Coordinator Training, September 16, 2018

Dartmouth-Hitchcock Medical Center, Lebanon, NH

• Perinatal Death, September 27 – 28, 2018 • Coordinator Training September 29, 2018

Edward-Elmhurst Health – Plainfield, IL

• Perinatal Death, October 17 – 18, 2018 • Coordinator Training October 19, 2018

Please visit www.ResolveThroughSharing.org frequently for the most current schedule.

Sponsored by:

Registration Fees

Neonatal & Pediatric Death Training $550

RTS Coordinator Training $450

Neonatal & Pediatric Death and Coordinator combo $950

RTS Coordinator Training Audit (available only to those who have previously attended Coordinator Training

$275

TAKE ADVANTAGE OF GROUP DISCOUNTREGISTER at www.ResolveThroughSharing.org

Group Discount (3 or more) $100 off per bereavement training registration WITH DISCOUNT CODE

NOTE:To receive the discount, you MUST obtain the group discount code PRIOR to registering. Email rts@gundersenhealth.org with the names of those in your group to receive the code. The code MUST be applied during the registration process.

Payment: Registration fee payment can be paid by Visa, MasterCard, American Express, or Discover Card.

Transfers: Registrations can be transferred to a different conference location for a $25 administrative fee.

Cancellation policy: We offer a refund minus a $75 administrative fee for each cancelled registration. We do not offer refunds if you fail to notify us prior to the conference you cannot attend.

Accommodations: If you have questions or concerns about this course or require assistance or accommodations, please contact rts@gundersenhealth.org

In accordance with the Americans with Disabilities Act, Gundersen Medical Foundation seeks to make this conference accessible to all. If you have a disability that might require special accommodations, please e-mail your needs to rts@gundersenhealth.org

Contact us: If you have questions or grievances, please contact us at (608) 775-4747 or (800) 362-9567, ext. 54747

Fees include online modules, instruction, resource manual, certificate of completion, continuing education credit, lunch, and refreshments.

7

Join the 50,000+ who have attended RTS Training!

Gundersen Medical Foundation1900 South Avenue, AVS-003 La Crosse, WI 54601

rts@gundersenhealth.org

Check out other locations and dates for RTS Perinatal Death, Neonatal and Pediatric Death, or Adult Death. www.ResolveThroughSharing.org

Please share this information with:• Nursing • Social Services• Spiritual Care • Pediatrics• Emergency Services

“ This was an amazingly informative and powerfully moving course. I would recommend RTS to every person who cares for these patients…it is eye-opening to think of all the ways we can standardize and better our care for them”

“ One of the most beneficial conferences I have been to. The topic of “hope” and what families hope for in situations surrounding death brought a new perspective to my thoughts on death. I will definitely be incorporating this into my care. Thank you.”

“This course was life changing for my career and my private life”

RTS Bereavement Training: Perinatal Death, RTS Bereavement Training: Neonatal and Pediatric Death; RTS Bereavement Training: Adult Death, and RTS Coordinator Training help you comply with The Joint Commission standards for end-of-life care (PC.02.02.13) and other regulatory standards.