Delamode baltics overview 2015

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DELAMODE BALTICS

COMPANY

PRESENTATION

International Freight

Forwarding Solutions

www.delamode-group.com 2

Delamode Baltics

About Us

Delamode Baltics is a dynamic and rapidly growing freight

forwarding company delivering high quality international transport

services.

– Scheduled European groupage services

– Full & part load transport services

– Domestic distribution

– Sea, air & rail freight services

– Warehousing & logistics

Offices located in Vilnius (Lithuania), Riga (Latvia) and Tallinn (Estonia).

One of the fastest growing freight forwarding companies in Lithuania.

– For the last 4 years Delamode Baltics has been presented the Gazele award in Lithuania.

Recently named as the National Champion for Lithuania in the European Business Awards.


Delamode Baltics Company Details

Established in 2006

10 Dedicated European offices

€13 million turnover (2014)

International Logistics, Freight

Forwarding & Consolidation Services

Scheduled groupage services covering 30 countries

€18 million forecasted turnover for 2015

Delamode office


Delamode Baltics

Facts about us

Customers 2014

Shipments

delivered - 2014

(average) Shipments

per month - 2015

Revenue Growth

2012 - 2015 No of staff - 2015

No interns - 2015

210% 3,214

49,345 10,000

72

27


European Groupage Services

UK

Germany

Netherlands

Belgium

Italy

Spain

Portugal

France

Turkey

Poland

Hungary

Bulgaria

Romania

Austria

Switzerland

Slovenia

Slovakia

Czech Republic

Greece

Denmark

Finland

Norway

Sweden

Russia

CIS regions

West Balkans


European Groupage

Service Schedule

COUNTRY DEPARTURE DAY TRANSIT TIME

UK (exports)

UK (exports

Fridays

Thurs & Fri

5-6 days

3-5 days

Germany (exports)

Germany (imports)

Tues & Fri

Tues, Thurs & Fri

3-4 days

3-4 days

Netherlands (exports)

Netherlands (imports)

Tues & Fri

Tues & Fri

5-6 days

3-4 days

Belgium (exports)

Belgium (imports)

Tues & Fri

Tues & Fri

5-6 days

3-4 days

Italy (exports)

Italy (imports)

Tues & Fri

Fri

4-6 days

3-4 days

Spain (exports)

Spain (imports)

Fri

Tues & Fri

5-7 days

3-5 days

Portugal Tues & Fri 7 days

France (exports)

France (imports)

Tues & Fri

Fri

5-6 days

4-5 days

Turkey (exports)

Turkey (imports)

Fri

Fri

7-8 days

6-7 days

Poland (ex/im) Daily 1-2 days

Czech Rep (exports)

Czech Rep (imports)

Mon & Fri

Tues & Fri

3-4 days

3-4 days

Hungary (exports)

Hungary (imports)

Mon & Fri

Tues & Fri

3-4 days

3-4 days

Bulgaria (exports)

Bulgaria (imports)

Fri

Tues & Fri

3-4 days

3-4 days

Latvia & Estonia (ex/im) Daily 24 hours

COUNTRY DEPARTURE DAY TRANSIT TIME

Czech Rep (exports)

Czech Rep (imports)

Mon & Fri

Tues & Fri

3-4 days

3-4 days

Hungary (exports)

Hungary (imports)

Mon & Fri

Tues & Fri

3-4 days

3-4 days

Bulgaria (exports)

Bulgaria (imports)

Fri

Tues & Fri

3-4 days

3-4 days

Romania (exports) Fri (ex) / Tues & Fri (im) 3-4 days

Slovenia (exports)

Slovenia (imports)

Fri

Fri

4-5 days

3-4 days

Slovakia (exports) Fri 3-4 day

Switzerland (exports)

Switzerland (exports)

Tues & Fri

Mon & Thurs

5-6 days

4-5 days

Austria (exports)

Austria (imports)

Fri

Fri

4-5 days

3-4 days

Greece (exports)

Greece (imports)

Fri

Tues & Fri

4-6 days

5-7 days

Denmark (ex/im) Tues & Fri 3-4 days

Finland (ex/im) Mon, Tues, Wed & Fri 1- 3 days

Sweden & Norway (ex/im) Tues & Fri 3-4 days

Russia (exports)

Russia (imports)

Fri

Tues & Fri

3 days

2 days

Ukraine (exports)

Ukraine (imports)

Fri

Tues & Thurs

3-5 days

3-5 days

Belarus (exports)

Belarus (imports)

Daily (Minsk)

Daily

1-4 days

1-3 days


Delamode Baltics

Domestic Distribution

Complete national distribution coverage in the Baltics.

Robust network in place providing a reliable and cost effective gateway

into Russia.

– Robust network in place providing a reliable and cost effective

gateway into Finland, Russia, Belarus, Kazakhstan and the rest of

the C.I.S. countries.

Collections & deliveries in 24 hours throughout the Baltics.

Collections / deliveries in Finland, Belarus, Russia and the rest of the

C.I.S. countries.

Cost effective rates for parcel shipments.

Multi pallets, competitive rates for consignments of 4+ pallets.

Track & trace visibility tool, integrated CCTV solutions, Conveyor

operations in facilities.


Delamode Baltics

Distribution Network

Tallinn

Klaipėda

Alytus

Vilnius Kaunas

Panevėžys

Cross dock depots

Partner depots

Šiauliai

Riga


Delamode Baltics Sea & Air Freight Services

Overview of air freight services – Shipment of small packages to large

consignments

– Door to door air freight import and export

– Coverage to/from any worldwide destination

– Customs clearance in all major airports

– Project forwarding

– Connections with Vilnius Airport to/from over

1,000 worldwide destinations

– Direct loading to more than 40 airlines

– Customs clearance in all major airports

– Ability to handle temperature critical shipments

(dry ice, 2-8°C, 15-25°C)

– One of the fastest means of transporting goods

Overview of sea freight services – Consolidations

– Customs Clearance

– FCL (Full Container Load) Intermodal

– LCL (Less-than Continuer Load)

– Ocean Freight (Cargo)

– Project Handling

– Warehousing & Distribution

– Break bulk


Dedicated Customer Care

An energetic and passionate team delivering

high quality customer care services…

Dedicated individual account managers.

Standard operational procedures tailor-made to customer requirements.

Customer review meetings and satisfaction surveys conducted on a regular basis.

Communication and escalation procedures.

Understanding, monitoring and maintaining required delivery standards.

Close relationships with our origin stations and global network.

Key Performance indicator reports tailored to suit each client.


Sophisticated IT Platform

The Delamode Group has invested in a

sophisticated cloud-based freight forwarding and

logistics system, which is used throughout the

Delamode Group of Companies.

– The system manages every aspect of our freight/logistics operations:

– From booking a shipment to issuing

invoices, profit estimation and tracking,

reporting and EDI links, driver apps and a

customer extranet

Electronic Data Interchange (EDI) with

customers and partners.

POD management. – POD’s scanned directly in to operating system

– Customers can access via Delamode Extranet


Track and Trace Visibility

Delamode Baltics offers full trace and trace visibility of shipments.

Tracking with sophisticated critical path alerts.

Tracking by consignment / truck can be accessed via Delamode extranet.

Proof of delivery (POD) notes includes transport details and electronic

signatures confirming receipt.

Left: Example Proof of Delivery (POD)


A Selection of our Customers


Why Choose Delamode Baltics?

Tailored and flexible transport service solutions

Expert local knowledge of markets and routes throughout Europe

High quality services delivered at competitive prices

Fast decision making and focus on customer care

Tailored and flexible transport service solutions

Sophisticated IT solutions to meet customer requirements

Online track and trace visibility

Coverage and distribution services throughout the Baltics


Mission Statement

Delamode Group of Companies

“We are committed to delivering

bespoke end-to-end supply chain

solutions that adds value to our

customers’ business.

We strive to achieve this through

long-term pro-active relationships,

supported by an innovative

excellence of service, first class

customer care and a responsible commitment to the environment”

Delamode baltics overview 2015

Business

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