Delamode baltics overview 2015

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    Coats Plc

    DELAMODE BALTICS

    COMPANY

    PRESENTATION

    International Freight

    Forwarding Solutions

  • www.delamode-group.com 2

    Delamode Baltics

    About Us

    Delamode Baltics is a dynamic and rapidly growing freight

    forwarding company delivering high quality international transport

    services.

    Scheduled European groupage services

    Full & part load transport services

    Domestic distribution

    Sea, air & rail freight services

    Warehousing & logistics

    Offices located in Vilnius (Lithuania), Riga (Latvia) and Tallinn (Estonia).

    One of the fastest growing freight forwarding companies in Lithuania.

    For the last 4 years Delamode Baltics has been presented the Gazele award in Lithuania.

    Recently named as the National Champion for Lithuania in the European Business Awards.

  • www.delamode-group.com 3

    Delamode Baltics Company Details

    Established in 2006

    10 Dedicated European offices

    13 million turnover (2014)

    International Logistics, Freight

    Forwarding & Consolidation Services

    Scheduled groupage services covering 30 countries

    18 million forecasted turnover for 2015

    Delamode office

  • www.delamode-group.com 4

    Delamode Baltics

    Facts about us

    Customers 2014

    Shipments

    delivered - 2014

    (average) Shipments

    per month - 2015

    Revenue Growth

    2012 - 2015 No of staff - 2015

    No interns - 2015

    210% 3,214

    49,345 10,000

    72

    27

  • www.delamode-group.com 5

    European Groupage Services

    UK

    Germany

    Netherlands

    Belgium

    Italy

    Spain

    Portugal

    France

    Turkey

    Poland

    Hungary

    Bulgaria

    Romania

    Austria

    Switzerland

    Slovenia

    Slovakia

    Czech Republic

    Greece

    Denmark

    Finland

    Norway

    Sweden

    Russia

    CIS regions

    West Balkans

  • www.delamode-group.com 6

    European Groupage

    Service Schedule

    COUNTRY DEPARTURE DAY TRANSIT TIME

    UK (exports)

    UK (exports

    Fridays

    Thurs & Fri

    5-6 days

    3-5 days

    Germany (exports)

    Germany (imports)

    Tues & Fri

    Tues, Thurs & Fri

    3-4 days

    3-4 days

    Netherlands (exports)

    Netherlands (imports)

    Tues & Fri

    Tues & Fri

    5-6 days

    3-4 days

    Belgium (exports)

    Belgium (imports)

    Tues & Fri

    Tues & Fri

    5-6 days

    3-4 days

    Italy (exports)

    Italy (imports)

    Tues & Fri

    Fri

    4-6 days

    3-4 days

    Spain (exports)

    Spain (imports)

    Fri

    Tues & Fri

    5-7 days

    3-5 days

    Portugal Tues & Fri 7 days

    France (exports)

    France (imports)

    Tues & Fri

    Fri

    5-6 days

    4-5 days

    Turkey (exports)

    Turkey (imports)

    Fri

    Fri

    7-8 days

    6-7 days

    Poland (ex/im) Daily 1-2 days

    Czech Rep (exports)

    Czech Rep (imports)

    Mon & Fri

    Tues & Fri

    3-4 days

    3-4 days

    Hungary (exports)

    Hungary (imports)

    Mon & Fri

    Tues & Fri

    3-4 days

    3-4 days

    Bulgaria (exports)

    Bulgaria (imports)

    Fri

    Tues & Fri

    3-4 days

    3-4 days

    Latvia & Estonia (ex/im) Daily 24 hours

    COUNTRY DEPARTURE DAY TRANSIT TIME

    Czech Rep (exports)

    Czech Rep (imports)

    Mon & Fri

    Tues & Fri

    3-4 days

    3-4 days

    Hungary (exports)

    Hungary (imports)

    Mon & Fri

    Tues & Fri

    3-4 days

    3-4 days

    Bulgaria (exports)

    Bulgaria (imports)

    Fri

    Tues & Fri

    3-4 days

    3-4 days

    Romania (exports) Fri (ex) / Tues & Fri (im) 3-4 days

    Slovenia (exports)

    Slovenia (imports)

    Fri

    Fri

    4-5 days

    3-4 days

    Slovakia (exports) Fri 3-4 day

    Switzerland (exports)

    Switzerland (exports)

    Tues & Fri

    Mon & Thurs

    5-6 days

    4-5 days

    Austria (exports)

    Austria (imports)

    Fri

    Fri

    4-5 days

    3-4 days

    Greece (exports)

    Greece (imports)

    Fri

    Tues & Fri

    4-6 days

    5-7 days

    Denmark (ex/im) Tues & Fri 3-4 days

    Finland (ex/im) Mon, Tues, Wed & Fri 1- 3 days

    Sweden & Norway (ex/im) Tues & Fri 3-4 days

    Russia (exports)

    Russia (imports)

    Fri

    Tues & Fri

    3 days

    2 days

    Ukraine (exports)

    Ukraine (imports)

    Fri

    Tues & Thurs

    3-5 days

    3-5 days

    Belarus (exports)

    Belarus (imports)

    Daily (Minsk)

    Daily

    1-4 days

    1-3 days

  • www.delamode-group.com 7

    Delamode Baltics

    Domestic Distribution

    Complete national distribution coverage in the Baltics.

    Robust network in place providing a reliable and cost effective gateway

    into Russia.

    Robust network in place providing a reliable and cost effective

    gateway into Finland, Russia, Belarus, Kazakhstan and the rest of

    the C.I.S. countries.

    Collections & deliveries in 24 hours throughout the Baltics.

    Collections / deliveries in Finland, Belarus, Russia and the rest of the

    C.I.S. countries.

    Cost effective rates for parcel shipments.

    Multi pallets, competitive rates for consignments of 4+ pallets.

    Track & trace visibility tool, integrated CCTV solutions, Conveyor

    operations in facilities.

  • www.delamode-group.com 8

    Delamode Baltics

    Distribution Network

    Tallinn

    Klaipda

    Alytus

    Vilnius Kaunas

    Panevys

    Cross dock depots

    Partner depots

    iauliai

    Riga

  • www.delamode-group.com 9

    Delamode Baltics Sea & Air Freight Services

    Overview of air freight services Shipment of small packages to large

    consignments

    Door to door air freight import and export

    Coverage to/from any worldwide destination

    Customs clearance in all major airports

    Project forwarding

    Connections with Vilnius Airport to/from over

    1,000 worldwide destinations

    Direct loading to more than 40 airlines

    Customs clearance in all major airports

    Ability to handle temperature critical shipments

    (dry ice, 2-8C, 15-25C)

    One of the fastest means of transporting goods

    Overview of sea freight services Consolidations

    Customs Clearance

    FCL (Full Container Load) Intermodal

    LCL (Less-than Continuer Load)

    Ocean Freight (Cargo)

    Project Handling

    Warehousing & Distribution

    Break bulk

  • www.delamode-group.com 10

    Dedicated Customer Care

    An energetic and passionate team delivering

    high quality customer care services

    Dedicated individual account managers.

    Standard operational procedures tailor-made to customer requirements.

    Customer review meetings and satisfaction surveys conducted on a regular basis.

    Communication and escalation procedures.

    Understanding, monitoring and maintaining required delivery standards.

    Close relationships with our origin stations and global network.

    Key Performance indicator reports tailored to suit each client.

  • www.delamode-group.com 11

    Sophisticated IT Platform

    The Delamode Group has invested in a

    sophisticated cloud-based freight forwarding and

    logistics system, which is used throughout the

    Delamode Group of Companies.

    The system manages every aspect of our freight/logistics operations:

    From booking a shipment to issuing

    invoices, profit estimation and tracking,

    reporting and EDI links, driver apps and a

    customer extranet

    Electronic Data Interchange (EDI) with

    customers and partners.

    POD management. PODs scanned directly in to operating system

    Customers can access via Delamode Extranet

  • www.delamode-group.com 12

    Track and Trace Visibility

    Delamode Baltics offers full trace and trace visibility of shipments.

    Tracking with sophisticated critical path alerts.

    Tracking by consignment / truck can be accessed via Delamode extranet.

    Proof of delivery (POD) notes includes transport details and electronic

    signatures confirming receipt.

    Left: Example Proof of Delivery (POD)

  • www.delamode-group.com 13

    A Selection of our Customers

  • www.delamode-group.com 14

    Why Choose Delamode Baltics?

    Tailored and flexible transport service solutions

    Expert local knowledge of markets and routes throughout Europe

    High quality services delivered at competitive prices

    Fast decision making and focus on customer care

    Tailored and flexible transport service solutions

    Sophisticated IT solutions to meet customer requirements

    Online track and trace visibility

    Coverage and distribution services throughout the Baltics

  • www.delamode-group.com 15

    Mission Statement

    Delamode Group of Companies

    We are committed to deliverin