Deepening Topics

Dr. Erwig PinterQKB-Qualität im Krankenhaus Beratungsgesellschaft mbH 1

Quality Assurance in teaching

Deepening Topics


University Clinics: Three key processes


Application Admission Diagnostic Therapy Release/Transfer Aftercare

Patient care

Define research

projectPlanning Conduct Assessment Evaluation

Research

Define spectrum of education

Planningstudy course Conduct Evaluation Updating

Teaching


Frame Work Act for higher education Federal frame regulation of universities Responsibility for implementation of details in

States

State laws on universities Quality assurance in teaching and reaseach Evaluation procedures

E.g. NRW (WWU Münster) Regulation on evaluations

Participation of the students through surveys Z.B. Niedersachsen (GAU Göttingen) yearly

surveys of the students



ISO 29990:2010Learning services for non-formal education and training- Basic requirements for service providers Changes focus from „training“ to „learning“ to

cover the full spectrum of possible learning services

General standard for a common quality model Learning for the professional practice Learning service providers

Reference for learning service providers and their customers

Focus on Qualifications of the learning providers



Examples of some major German universities Münster

Westfälische Wilhelms-Universität Münster (WWU) Munich

Technische Universität München (TUM) Munich

Ludwig-Maximilians-Universität München (LMU) Göttingen

Georg-Augustin-Universität Göttingen (GAUG) Berlin

Charité-Universitätsmedizin Berlin (Charité)



Some key figures of these German universities


University Number students

Number graduates

Number scientific

employeesNumber of

courses

WWU 40,8 tsd. thereof2,6 tsd. Medical 7,1 tsd. 6,7 tsd. thereof

549 Profs 250

TUM 32,5 tsd. thereof1,4 tsd. Medical 6,2 tsd. 9,0 tsd. thereof

507 Profs 151

LMU 50,5 tsd. thereof5,9 tsd. Medical 7,0 tsd. 14,0 tsd. thereof

737 Profs 150

GAUG 26,4 tsd thereof3,9 tsd. Medical 4,0 tsd. 15,0 tsd. thereof

479 Profs 190

Charité 7,0 tsd. therof0,8 tsd. Medical

0,8 tsd. 4,0 tsd. thereof 232 Profs 13


Westfälische Wilhelms-Universität Münster Instruments for Internal Quality Assurance:

Evaluation of courses by students Surveys in regard to conditions of studying and

teaching Surveys of graduates & panel surveys Internal and external evaluations of all faculties

Performance-oriented contribution of resources Bonus for faculties based on leading ranking

places of the lectures

Quality Assurance of Unis in teaching


Technische Universität München Implemented QM-system with focus on

students and their teaching Planning, implementation, evaluation and

further developing of study courses Written surveys of students in regard to

lectures and study program Survey of graduates External evaluation of faculties teaching

capabilites



Ludwig-Maximilians-Universität München„Medical Curriculum Munich“ together with TUM Common trunc imparts

professional competencies, scientific qualifications and psycho-social skills

Training of tutors „Teach the Teacher-Program“

Problem-oriented teaching in small teams



Georg-August-Universität Göttingen Surveys of graduates and students Evaluation of lectures Participation in German monitoring of study quality Campus Qplus: Quality program for Study and

teaching Arrangement of the entrance stage of the study

career Additional Professors QM in Study and Teaching Courses for advanced qualifications Freedom for innovation



Charité-Universitätsmedizin Berlin Internal Evaluation:

Evaluation of lectures by students Surveys of graduates Surveys of teachers Surveys of employees

External Evaluation and Audits



Medical facultyInstitute for education and Study affairs (IfAS) at Medical Faculty of WWU since 1975:

Unique in Germany Service provider specialist in study contents,

structural planning and personalised consultation of students

All two years „Faculty Talk“ with students Students of a semester form a „cohorte“ with

team building incentives: increases the solidarity of the students for each other

Innovative approaches

Teaching Quality improvement in Münster


Medical facultyElectronic based attestation of presence in lectures, examinations, schedule of the lectures



Medical facultyE-learning Virtual microscopy Case oriented

learning IT-assisted



Medical faculty Development and experiences with virtual study hospital since 2007 Learning in situative context Professional players as patients Realistic simulated outpatient

and stationary situations in training lessons

Observations behind glassand evaluation of performance



Medical facultyDevelopment of virtual study hospital

Simulator of surrounding („SimuScape“): realistic simulation of e.g. accidents



Medical faculty Training software for „SMART-Boards“ with voting possibilitiesin the lecture

MARS (Münster AudienceResponse System)



Medical faculty Rooms with 3-D lectures since 2010


Deepening Topics

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