DecisionWise Webinar: Employee Engagement Survey Best Practices
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Transcript of DecisionWise Webinar: Employee Engagement Survey Best Practices
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Employee Engagement Survey Best Practices
Charles Rogel Dir, Business Development
Kristin Chapman Dir, Client Services
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Three common mistakes
Fail to measure.
Fail to plan.
Fail to act.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
PREPARE Phase 1:
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Satisfaction
Engagement
Hearts, Hands, & Minds
Contractual
Transfo
rmatio
nal
Transactio
nal
Meaning Autonomy Growth Impact Connection
DecisionWise Model
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Use a valid survey tool.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Determine length and format.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Limit open-ended questions.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Consider demographic questions.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Set anchor questions.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Don’t ask what you don’t want to know.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
ADMINISTER Phase 2:
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Webinar: Employee Engagement Survey Best Practices
Communicate on all organizational levels.
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Webinar: Employee Engagement Survey Best Practices
Think through the logistics.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Offer incentives; make it fun.
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Webinar: Employee Engagement Survey Best Practices
Target reminders.
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Webinar: Employee Engagement Survey Best Practices
REPORT Phase 3:
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Webinar: Employee Engagement Survey Best Practices
Be transparent about who will get reports.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Roll-out results and roll-up action plans
Results
Action Plans
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Webinar: Employee Engagement Survey Best Practices
Action plan at all levels.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Teach engagement
4%
24%
49%
23%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Fully Engaged
Key Contributors
Opportunity Group
Fully Disengaged
DecisionWise Engagement Index 2013 Benchmark
Database
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Tie results to business metrics.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Focus on immediate quick wins and long-term change.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Tie changes back to survey results.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
www.decision-wise.com | +1.801.960.1400
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