WELCOMEWELCOME

To To

INDIA’s FIRST & ONLY ONLINE ATTORNEY INDIA’s FIRST & ONLY ONLINE ATTORNEY BASEDBASED

INTERNATIONAL DISPUTE MANAGEMENT & INTERNATIONAL DISPUTE MANAGEMENT & DEBT RECOVERY SPECIALISTDEBT RECOVERY SPECIALIST

  

... ... Converting Converting LossLoss into into Profit.Profit.

A Division ofAEREN IT Solutions. Pvt. Ltd.

Registered office: SCO 35, Second Floor, Sector -26, Chandigarh 160019

Tel- 91-172-5026057, Fax-91-172-2790260, Mobile-09814011278

E-mail: raman@ramanaggarwal.com Website : www.indiadebtrecovery.com

“ “We are India’s first and only online We are India’s first and only online Attorney Based International Dispute Attorney Based International Dispute Resolution Management & Debt Resolution Management & Debt Recovery Specialists that offers total Recovery Specialists that offers total Integrated Solutions right from Integrated Solutions right from Negotiation to LitigationNegotiation to Litigation, as One Stop , as One Stop Shop, having Pan India and Shop, having Pan India and International presence”International presence”

ABOUT USABOUT US IDR is a dedicated arm and “Strategic Business Unit” of our IDR is a dedicated arm and “Strategic Business Unit” of our

Knowledge Process outsourcing services, founded by a team of Knowledge Process outsourcing services, founded by a team of experienced CA and Attorneys. We commenced operations from 2006.experienced CA and Attorneys. We commenced operations from 2006.

Founded by Mr. Raman Aggarwal an eminent Chartered Accountant Founded by Mr. Raman Aggarwal an eminent Chartered Accountant having experience of more than 22yrs in business & law.having experience of more than 22yrs in business & law.

Offer one stop solution for all type of Commercial Debt related issues,Offer one stop solution for all type of Commercial Debt related issues, Founded by Founded by senior professionals comprised of Law Attorneys, senior professionals comprised of Law Attorneys, Accountants, Retired Judges and Multiple Disciplined Professionals Accountants, Retired Judges and Multiple Disciplined Professionals since 2006.since 2006.

We have our presence in almost all the major cities in India with over We have our presence in almost all the major cities in India with over 6060 strategic strategic officesoffices and a and a teamteam of more than of more than 144144 highly accomplished highly accomplished law attorneys, retired judges, accountants and management law attorneys, retired judges, accountants and management consultantsconsultants

We have very strong presence in almost all the major countries (We have very strong presence in almost all the major countries (more more than 50than 50) in the world through formal strategic alliance. ) in the world through formal strategic alliance.

Our objective is to reach a positive amicable outcome, at times it is Our objective is to reach a positive amicable outcome, at times it is necessary to manage the recovery through legal process, we do not necessary to manage the recovery through legal process, we do not delay in initiating litigation having regard to the best legal options delay in initiating litigation having regard to the best legal options available like Law-Suit, Winding-up petitions, criminal complaints, available like Law-Suit, Winding-up petitions, criminal complaints, with the client’s prior concurrence approval. Once in litigation, we with the client’s prior concurrence approval. Once in litigation, we routinely utilizes pre-judgments remedies to gain leverageroutinely utilizes pre-judgments remedies to gain leverage

VISION VISION

&&

MISSION STATEMENTMISSION STATEMENT

VISIONVISION““Transform Dispute Resolution Management & Transform Dispute Resolution Management &

Debt Recovery Services”Debt Recovery Services”

MISSIONMISSION

To deliver “To deliver “long term benefits and measurable value”long term benefits and measurable value” to to our customers by our customers by

leveraging our: leveraging our: 

Best people talent Best people talent

Domain knowledge & expertiseDomain knowledge & expertise

Tenets of quality and innovation Tenets of quality and innovation

Self sustaining processes framework Self sustaining processes framework

Cutting edge technology Cutting edge technology

VALUE PROPOSITIONVALUE PROPOSITION

Our value proposition is to ensure maximize recoveries at low Our value proposition is to ensure maximize recoveries at low cost with highcost with high

speed by delivering technology speed by delivering technology enabled Dispute Management & enabled Dispute Management & recovery solutions.recovery solutions.

Our long term objective is to ensure our clients, to deliver maximum Our long term objective is to ensure our clients, to deliver maximum values values

through :through : Maximum RecoveriesMaximum Recoveries Cost SavingsCost Savings Enhanced Productivity Enhanced Productivity Highest Standard of Quality Highest Standard of Quality Continuous Process Improvement Continuous Process Improvement Cutting Edge Technology. Cutting Edge Technology. Our Proven Flexible & Transparent Delivery Engagement ModelOur Proven Flexible & Transparent Delivery Engagement Model

We believe in building long term relationship and long-lasting We believe in building long term relationship and long-lasting strategic partnership.strategic partnership.

OUR APPROACHOUR APPROACH Maximizing recoveries and ensuring Cost reduction, through best Maximizing recoveries and ensuring Cost reduction, through best

recovery practices, ethics best talent people, enhanced recovery practices, ethics best talent people, enhanced productivity, innovation, cutting edge technology and timely productivity, innovation, cutting edge technology and timely delivery.delivery.

Hire best talents from respective industry and its development Hire best talents from respective industry and its development through continuous education and training program.through continuous education and training program.

Considerate and Courteous approachConsiderate and Courteous approach

Increased and sustained follow-up and pressureIncreased and sustained follow-up and pressure

Alternate Dispute ResolutionAlternate Dispute Resolution

Best recovery practicesBest recovery practices

Highest standard of quality and ethics.Highest standard of quality and ethics.

Flexible and transparent delivery and engagement modelFlexible and transparent delivery and engagement model

Enhancing security, privacy and confidentialityEnhancing security, privacy and confidentiality

Robust governanceRobust governance

Risk mitigation through robust risk management frameworkRisk mitigation through robust risk management framework

PRODUCT & SERVICESPRODUCT & SERVICESWe always adopt a considerate, friendly and courteous We always adopt a considerate, friendly and courteous

approach with the debtors to ensure better business approach with the debtors to ensure better business relationship whilst simultaneously protecting the interests of relationship whilst simultaneously protecting the interests of our clients. our clients.

IDR offer full range of commercial (Business to Business) Debt IDR offer full range of commercial (Business to Business) Debt Recovery Recovery

Services, in India. we cover:Services, in India. we cover:

Commercial Dispute Resolution Management & Commercial Dispute Resolution Management & Debt Debt Recovery services Recovery services

Litigation and Judgment Collection Services Litigation and Judgment Collection Services Skip Tracing Services Skip Tracing Services Consultancy Services Consultancy Services

We cover all types of Business entities like:

Sole Proprietorship Partnership Limited Liability Company

DEBT RECOVERY STRATEGYDEBT RECOVERY STRATEGY

From early stage collections to legal services, IDR From early stage collections to legal services, IDR offers a full suite of offers a full suite of

services to maximize your recoveries at low cost with services to maximize your recoveries at low cost with speed. IDRspeed. IDR

helps clients maximize their return on receivables at helps clients maximize their return on receivables at every stage of theevery stage of the

recovery cycle. recovery cycle.

Our Debt Recovery cycle includes the following stages:-Our Debt Recovery cycle includes the following stages:-

AMICABLE NEGOTIATIONAMICABLE NEGOTIATION

LEGAL NEGOTIATIONLEGAL NEGOTIATION

LITIGATIONLITIGATION

AMICABLE NEGOTIATIONAMICABLE NEGOTIATION

Telephonic Negotiations & follow up calls (5 Telephonic Negotiations & follow up calls (5 times) times)

Friendly Letter/notice and Reminders (3)Friendly Letter/notice and Reminders (3)

E-mails (as per the requirements)E-mails (as per the requirements)

LEGAL NEGOTIATIONLEGAL NEGOTIATION Friendly letters with full factual description and Friendly letters with full factual description and

reminders (4)reminders (4)

Telephonic Negotiations & follow up calls (as per Telephonic Negotiations & follow up calls (as per need subject to minimum of 10)need subject to minimum of 10)

E-mails (as per requirements)E-mails (as per requirements)

Personal visits, if required Personal visits, if required

Legal Notice & Rejoinder (as per requirements) Legal Notice & Rejoinder (as per requirements)

Final legal Notice & RejoinderFinal legal Notice & Rejoinder

Complaints including criminal complaints before Complaints including criminal complaints before Regulatory bodies & other Govt. Agencies, if Regulatory bodies & other Govt. Agencies, if instructed by Client.instructed by Client.

LITIGATION LITIGATION Our inhouse legal capabilities and expertise ensures enhanced Our inhouse legal capabilities and expertise ensures enhanced legal efficiencies, cost effectiveness and timely delivery with greater legal efficiencies, cost effectiveness and timely delivery with greater

success. success.

Tele-Conference with the client to understand the whole issue.Tele-Conference with the client to understand the whole issue.

One last attempt for amicable settlement in strong & persuasive One last attempt for amicable settlement in strong & persuasive tenor, personally or telephonically. tenor, personally or telephonically.

Drafting and serving formal legal notice, if needed.Drafting and serving formal legal notice, if needed.

Decision on type of litigation such as Law suits, winding up Decision on type of litigation such as Law suits, winding up petitions, Criminal complaint under Section 138 of Negotiable petitions, Criminal complaint under Section 138 of Negotiable Instruments ActInstruments Act

FIR & other criminal actions etc. FIR & other criminal actions etc.

Preparation of petition, lawsuits or criminal complaints etc. Preparation of petition, lawsuits or criminal complaints etc.

Seeking approval of draft from the client. Seeking approval of draft from the client.

Filing & representing the appropriate civil &/or criminal proceedings Filing & representing the appropriate civil &/or criminal proceedings against the debtor, as the case may be. against the debtor, as the case may be.

Pursuing the litigation & obtaining the orders from the appropriate Pursuing the litigation & obtaining the orders from the appropriate judicial courts or quasi judicial authorities.judicial courts or quasi judicial authorities.

DEBT RECOVERY PROCESS DEBT RECOVERY PROCESS FLOWCHARTFLOWCHART

Agreement with Client

Creation of ID & Password for CMS

Uploading/Submission of Claim Record by Client

Assignment of Claim to a Dedicated Team

Examination of Facts by the Team

Finalization of Strategy in Consultation with Committee

Commencement of Action

Reporting

Recovery

Closure of File

Return of Claim Records to Client

Payment of Handling Charges/Upfront Cost/Retainer Fee

Remittance

OUR TECHNOLOGY - “ONLINE OUR TECHNOLOGY - “ONLINE CLAIM MANAGEMENT SYSTEM” CLAIM MANAGEMENT SYSTEM”

(CMS)(CMS) AEREN Collect AEREN Collect TMTM – our proprietary enabled – our proprietary enabled

technology - “Online Claim Management System” technology - “Online Claim Management System” allows every clients secure access to their own allows every clients secure access to their own accounts showing the history, progress, status, accounts showing the history, progress, status, uploading documents, generating reports etc. It is uploading documents, generating reports etc. It is a complete management and measuring recovery a complete management and measuring recovery efforts/activities tool. Through this tool you can see efforts/activities tool. Through this tool you can see and track what recovery efforts we have been and track what recovery efforts we have been putting in like calls log, visit made, reminder sent, putting in like calls log, visit made, reminder sent, complaints and notice sent etc.complaints and notice sent etc.

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Client is provided with ID & Password.Client is provided with ID & Password.

All the actions at our end, are uploaded All the actions at our end, are uploaded within 48 hours.within 48 hours.

All files can be uploaded by the client using All files can be uploaded by the client using CMSCMS

All Claims can be uploaded by the client All Claims can be uploaded by the client using CMSusing CMS

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AEREN CollectTM

CMS REPORTSCMS REPORTS Open Claims reportOpen Claims report

Closed Claims reportClosed Claims report

Status reportStatus report Call Log DetailsCall Log Details Personal Visit DetailsPersonal Visit Details Letters/Notices Sent DetailsLetters/Notices Sent Details Responses/Reaction DetailsResponses/Reaction Details

Untraced Debtor ReportUntraced Debtor Report

Collection ReportCollection Report

Remittance ReportRemittance Report

Fees ReportFees Report

Handling Charges and Upfront Cost ReportHandling Charges and Upfront Cost Report

OUR ADVANTAGEOUR ADVANTAGE One stop shop, managing all phases of recovery cycle i.e. early One stop shop, managing all phases of recovery cycle i.e. early

stage collection to legal services.stage collection to legal services. Best recovery practices & High success rate with timely deliveryBest recovery practices & High success rate with timely delivery Considerate and Courteous approachConsiderate and Courteous approach Local presence in all major cities in India with 60 strategic offices. Local presence in all major cities in India with 60 strategic offices. Best talent pool of more than 144 recovery specialists and Best talent pool of more than 144 recovery specialists and

attorneys with continuing education and in-depth training attorneys with continuing education and in-depth training International International presence in major countries presence in major countries Online Global Claim Management System- 24X7Online Global Claim Management System- 24X7 Dedicated Recovery Team for each client Dedicated Recovery Team for each client Delivering the Best ROI through maximizing recoveries and Delivering the Best ROI through maximizing recoveries and

substantial Cost Savings.substantial Cost Savings. No Recovery – No Fees – No Hidden Charges.No Recovery – No Fees – No Hidden Charges. Deep Domain Industry Knowledge & Expertise Deep Domain Industry Knowledge & Expertise High quality services through substantive supervision, High quality services through substantive supervision,

compliances, ethics & efficient work flow processes compliances, ethics & efficient work flow processes Long term & sustainable partnership. Long term & sustainable partnership. Focused approach to recovery and risk management. Focused approach to recovery and risk management. Flexible delivery models that provides scalability of operations at Flexible delivery models that provides scalability of operations at

short notices. short notices. Ensure timely delivery Ensure timely delivery Best-in-Class Process & Quality System Best-in-Class Process & Quality System Low cost & Technology Enabled recovery Solutions Low cost & Technology Enabled recovery Solutions Scalability of Operations & Superior Controls Scalability of Operations & Superior Controls Continuous Process Improvement & Timely Delivery Continuous Process Improvement & Timely Delivery Robust Information & Security Management SystemRobust Information & Security Management System

Our CredentialsOur Credentials Our Recovery Success Rate is as high as 86% and as low as 52%Our Recovery Success Rate is as high as 86% and as low as 52%

Our Year to Year business growth rate is 300%Our Year to Year business growth rate is 300%

Started in 2006, we touched business of more than 24 Million USD in Started in 2006, we touched business of more than 24 Million USD in 2010.2010.

Fortune 500 Company such as , Google, Hewlett Packard. Mentor Fortune 500 Company such as , Google, Hewlett Packard. Mentor Graphics etc have shown confidence and trust in us and are our key Graphics etc have shown confidence and trust in us and are our key clients.clients.

More than 98% of our clients are with us right from the beginning.More than 98% of our clients are with us right from the beginning.

Our Facility cum Delivery Centre is worth more than USD 50 Millions. Our Facility cum Delivery Centre is worth more than USD 50 Millions.

A large pool of more than 144 Debt Recovery Specialists (comprised of A large pool of more than 144 Debt Recovery Specialists (comprised of Attorneys, Indian CPA, etc.). Attorneys, Indian CPA, etc.).

Geographic presence in more than 90 Major Cities in India and 60 Geographic presence in more than 90 Major Cities in India and 60 Countries across Globe.Countries across Globe.

Holding Membership of prestigious Institutions such as AICC, CII, PHD Holding Membership of prestigious Institutions such as AICC, CII, PHD etc.etc.

MANAGEMENT & TEAMMANAGEMENT & TEAM

IDR has a team of over IDR has a team of over 50 professionals50 professionals on roll on roll and and 144 strategic partners144 strategic partners that includes that includes CA/CPA, senior level attorneys, MBAs, CA/CPA, senior level attorneys, MBAs, Commerce Graduate. The members of IDR are Commerce Graduate. The members of IDR are highly skilled and competent professionals with highly skilled and competent professionals with years of experience. They bring the highest level years of experience. They bring the highest level of professional excellence, integrity and sound of professional excellence, integrity and sound ethical and fair practices. They are trained in the ethical and fair practices. They are trained in the latest practices & technologies through our latest practices & technologies through our continuing educational programs in accordance continuing educational programs in accordance with the codes of professional conduct and with the codes of professional conduct and ethics. ethics.

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MANAGEMENT & TEAMMANAGEMENT & TEAM Raman Aggarwal (CA),Raman Aggarwal (CA), Founder & Chief MentorFounder & Chief Mentor-- A A

professionally qualified professionally qualified Chartered AccountantChartered Accountant having more than 25 having more than 25 years of experience to his credit, in the field of years of experience to his credit, in the field of Accounts, Tax, Legal Accounts, Tax, Legal Strategy, Planning and Business Management.Strategy, Planning and Business Management.

Anju AggarwalAnju Aggarwal ((ArchitectArchitect), ), Co- FounderCo- Founder- - A professionally A professionally qualified qualified ArchitectArchitect with a bankable experience of 20 years in the field of with a bankable experience of 20 years in the field of Architecture, Planning, Designing etc.Architecture, Planning, Designing etc.

Simpy Gupta (Simpy Gupta (Lawyer/AttorneyLawyer/Attorney), ), Co- FounderCo- Founder – A – A professionally qualified professionally qualified Law graduate and Company Secretary,Law graduate and Company Secretary, having having more than 15 years of experience in more than 15 years of experience in Legal & Corporate matters.Legal & Corporate matters.

Arti ( MBA IIM) Arti ( MBA IIM) - - Arti is a management degree holder from one of Arti is a management degree holder from one of the India's most prestigious business school IIM Calcutta with vast human the India's most prestigious business school IIM Calcutta with vast human resource and strategic management experience from various indigenous resource and strategic management experience from various indigenous organizations over the last ten years. organizations over the last ten years.

Case Study 1Case Study 1 ((AMICABLE AMICABLE NEGOTIATIONNEGOTIATION))

Client Back Ground, is a leading global Internet communications, commerce Client Back Ground, is a leading global Internet communications, commerce and media company that offers a comprehensive branded network of and media company that offers a comprehensive branded network of services to more than 274 million individuals each month worldwide. services to more than 274 million individuals each month worldwide. Headquartered in U.S.A., and has offices in Europe, Asia, Latin America, Headquartered in U.S.A., and has offices in Europe, Asia, Latin America, Australia, Canada and the United States. Australia, Canada and the United States.

Case assigned Case assigned Claim Amount: - 8,388,121(USD 200K)Claim Amount: - 8,388,121(USD 200K)

Recovered: - 8,388,121 (USD 200 K)Recovered: - 8,388,121 (USD 200 K) Project Description Availed the advertising service in due accordance with Project Description Availed the advertising service in due accordance with

the terms and conditions stipulated in the Advertisement Insertion Order the terms and conditions stipulated in the Advertisement Insertion Order No.No.

Issue Involved Issue Involved Dispute with regard to services.Dispute with regard to services. Recovery Activities UndertookRecovery Activities Undertook Emails( 12) & Calls ( 14)Emails( 12) & Calls ( 14) Accounts ReconciliationAccounts Reconciliation Friendly Demand LetterFriendly Demand Letter

Final Outcome Final Outcome - It took around 56 days and 100% recovery - It took around 56 days and 100% recovery was made.was made.

Case Study 2Case Study 2 ((LEGAL NEGOTIATIONLEGAL NEGOTIATION))

Client Background is a leading SPA and health service provider in IndiaClient Background is a leading SPA and health service provider in India Claim assigned:-Claim assigned:-

Claim Amount: - 2674116(USD 61000 )Claim Amount: - 2674116(USD 61000 ) Recovered: - 2674116 (USD 61000)Recovered: - 2674116 (USD 61000) Project Description - Provides SPA Technology and Technical know howProject Description - Provides SPA Technology and Technical know how

I.I. Issue involved – (1)Dispute regarding services (2) Raises a fresh invoice Issue involved – (1)Dispute regarding services (2) Raises a fresh invoice as on dateas on date

(3) Treat the old invoice as a bad debt in your book of accounts and issue a (3) Treat the old invoice as a bad debt in your book of accounts and issue a current dated invoicecurrent dated invoice

Recovery Activities Undertook - Recovery Activities Undertook - Emails( 23)Emails( 23) & & Calls ( 18)Calls ( 18) Friendly Demand Letter( 3)Friendly Demand Letter( 3) Personal visit( 1)Personal visit( 1) Legal NoticeLegal Notice

Final Outcome Final Outcome - Outstanding amount was recovered - Outstanding amount was recovered after sending the legal notice under legal negotiation and after sending the legal notice under legal negotiation and after giving relief of 12%after giving relief of 12%

Case Study 3 Case Study 3 ((LITIGATION {Amicable LITIGATION {Amicable

Negotiation To Litigation}Negotiation To Litigation})) Client Background: Company organized and existing under the laws of Client Background: Company organized and existing under the laws of

Poland and company is engaged in the business of importing various stones, Poland and company is engaged in the business of importing various stones, granite products and enjoys immense reputation in the international market.granite products and enjoys immense reputation in the international market.

Case assigned Amicable negotiation to Litigation:-Case assigned Amicable negotiation to Litigation:-Claim Amount: - USD 24500 & Recovered: - - USD 24500Claim Amount: - USD 24500 & Recovered: - - USD 24500

Project Description: - Client transferred a sum of USD 24000 to supplied Project Description: - Client transferred a sum of USD 24000 to supplied goods but neither goods were supplied nor returned the advance amount of goods but neither goods were supplied nor returned the advance amount of USD 4000.00.USD 4000.00.

Issue involved:-Issue involved:- Debtor was willful defaulter and cheating on our clientDebtor was willful defaulter and cheating on our client Recovery Activities :Recovery Activities :

1)1) Registration of criminal ComplaintRegistration of criminal Complaint

2)2) Filing of Lawsuit in courtFiling of Lawsuit in court

3)3) Check Bouncing CaseCheck Bouncing Case

Final Outcome Final Outcome : We perused in the court for around 7 : We perused in the court for around 7 months and finally he claim was settled out of court between months and finally he claim was settled out of court between the parties. Debtor has released the outstanding debt but the parties. Debtor has released the outstanding debt but without interest.without interest.

Data Security, Confidentiality and Privacy Data Security, Confidentiality and Privacy ( ISO 27001-2005)( ISO 27001-2005)

Data Security, Confidentiality and Privacy Data Security, Confidentiality and Privacy IDR has adequate physical and non-physical arrangements to protect data security, confidentiality and privacy IDR has adequate physical and non-physical arrangements to protect data security, confidentiality and privacy

(see below).(see below). IDR agrees to implement such physical or non physical arrangements as suggested by the Client, with mutual IDR agrees to implement such physical or non physical arrangements as suggested by the Client, with mutual

consent, to ensure data security, confidentiality or privacy to the satisfaction of the client. consent, to ensure data security, confidentiality or privacy to the satisfaction of the client. Physical and Work floor SecurityPhysical and Work floor Security Screening of visitors/employees by a security guard during entry and exit for data storage media like CDsScreening of visitors/employees by a security guard during entry and exit for data storage media like CDs USB drives and CDs are banned from work-floorUSB drives and CDs are banned from work-floor Data SecurityData Security Limited data movement from US as data is processed through remote access of client serversLimited data movement from US as data is processed through remote access of client servers All data is backed up regularly either in US server farmsAll data is backed up regularly either in US server farms    Network SecurityNetwork Security Segmented LAN with firewall protectionSegmented LAN with firewall protection All ports except DNS and SMTP server are disabled for the external worldAll ports except DNS and SMTP server are disabled for the external world    PC SecurityPC Security Access to source documents is restricted to authorized employee onlyAccess to source documents is restricted to authorized employee only No Fax and printing capabilities at the processing siteNo Fax and printing capabilities at the processing site PCs used by processors do not have CD ROM drivesPCs used by processors do not have CD ROM drives PCs used in processing are denied web accessPCs used in processing are denied web access Limited usage of paper in the work-floor Limited usage of paper in the work-floor

BUSINESS GROWTH CHARTBUSINESS GROWTH CHART((VALUE OF DEBTWISEVALUE OF DEBTWISE))

Year Debt Value

2006 USD 0.75

million

2007 USD 2.00

million

2008 USD 4.00

million

2009 USD 8.00

million

2010 USD 24.00

million

2011 USD 35.00

millions

2012 USD 47.00

millions

BUSINESS GROWTH CHARTBUSINESS GROWTH CHART((NUMBER OF CLAIMWISENUMBER OF CLAIMWISE))

Year No of Claims

2006 82

2007 212

2008 344

2009 724

2010 1620

2011 3387

2012 4533

OUR SUCCESS RATE OUR SUCCESS RATE ((AGE OF DEBTWISEAGE OF DEBTWISE))

Debt Age Success

Rate (%)

75 days 86

6 months 75

9 months 70

1 year 66

2 years 52

OUR SUCCESS RATE OUR SUCCESS RATE ((TYPE OF DEBTORWISETYPE OF DEBTORWISE))

Type of

Debtor

Success

Rate (%)

Low Follow Up 95

Account

Reconciliation

90

Dispute

Resolution

85

Not Good

Financial

Health

65

Wilful

Defaulter

53

MembershipMembership

International Association of Commercial Collectors Inc.

PHD Chamber of Commerce and Industry

Confederation of Indian Industry

National Association of Software and Service Companies

FEE STRUCTURE FEE STRUCTURE ((METHOD 1 AMICABLE METHOD 1 AMICABLE NEGOTIATIONNEGOTIATION))

Fee and cost Age of the

claim

Less than 1

yearear

More than 1

year

Upfront

cost/handling

charges

1% 1.5%

Success fee 13.50% 15.50%

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FEE STRUCTURE FEE STRUCTURE ((METHOD 2 LEGAL METHOD 2 LEGAL NEGOTIATIONNEGOTIATION))

Fee and cost Age of the

claim

Less than 1

yearear

More than 1

year

Upfront

cost/handling

charges

1.5% 2%

Success fee 15% 17.50%

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FEE STRUCTURE FEE STRUCTURE ((METHOD 3 METHOD 3 LITIGATION)LITIGATION)

Fee will depend on the type of litigation Fee will depend on the type of litigation you chooseyou choose

We take some retainer-ship amount at the We take some retainer-ship amount at the time of appointment and rest is linked with time of appointment and rest is linked with success of the casesuccess of the case

TERMS AND CONDITIONS TERMS AND CONDITIONS Handling Charges are taken by IDR in advance at the time of Handling Charges are taken by IDR in advance at the time of

assignment of claim. However, handling charges are assignment of claim. However, handling charges are adjustable towards the success Fee. adjustable towards the success Fee.

In case claims/accounts are transferred/moved from amicable In case claims/accounts are transferred/moved from amicable negotiation to legal negotiation by the client, 33.33% of the negotiation to legal negotiation by the client, 33.33% of the handling charges [paid by the client under amicable handling charges [paid by the client under amicable negotiation method, will be adjusted against the handling negotiation method, will be adjusted against the handling charges applicable to legal negotiation method. charges applicable to legal negotiation method.

Success Fee is payable on each recovered amount. If there is Success Fee is payable on each recovered amount. If there is no recovery, there is no fee.no recovery, there is no fee.

All authorized (pre approved) out of pocket expenses are paid All authorized (pre approved) out of pocket expenses are paid by the Client separately.by the Client separately.

Government Taxes are applicable on retainer fee and success Government Taxes are applicable on retainer fee and success fee as per the prevailing rate.fee as per the prevailing rate.

Our Key ClientsOur Key Clients

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Our Key ClientsOur Key Clients

…………& Many More& Many More

OUR LOCATIONOUR LOCATION Located in Chandigarh, 160 miles Located in Chandigarh, 160 miles

(towards North) from New Delhi (towards North) from New Delhi (Capital of India)(Capital of India)

Own Facility in “Chandigarh Own Facility in “Chandigarh Technology Park” – a venture of Technology Park” – a venture of Chandigarh Administration, Chandigarh Administration, Government of India.Government of India.

IDR have our presence in almost IDR have our presence in almost all the major cities in India with all the major cities in India with over 60 strategic offices. over 60 strategic offices. No No matter where the debtor is matter where the debtor is located across India.located across India.

Adjacent to Infosys, Airtel, DLF, Adjacent to Infosys, Airtel, DLF, Wipro, IBM, The Grand Hyatt, Wipro, IBM, The Grand Hyatt, Pride Asia-Asia’s best self Pride Asia-Asia’s best self contained world class township.contained world class township.

10 Km. from Airport, 3 Km from 10 Km. from Airport, 3 Km from railway station and 8 Km from railway station and 8 Km from the general Bus stand.the general Bus stand.

VIEW OF OUR OWNED NEW VIEW OF OUR OWNED NEW FACILITIESFACILITIES

THANK YOUTHANK YOU

INDIA DEBT RECOVERYINDIA DEBT RECOVERY

A A

DIVISION OF AEREN IT SOLUTIONS DIVISION OF AEREN IT SOLUTIONS PVT. LTD.PVT. LTD.

Registered office: SCO 35, Second Floor, Sector -26, Chandigarh 160019

Tel- 91-172-5026057, Fax-91-172-2790260, Mobile-09814011278E-mail: raman@ramanaggarwal.com Website : www.indiadebtrecovery.com

IT Facility:IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101Chandigarh-160101