Dealing with difficult people
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Transcript of Dealing with difficult people
DEALING WITH DIFFICULT PEOPLE
DEALING WITH DIFFICULT PEOPLE –Self-Awareness
FAST WRITE
The difficult people I’ve had to deal with are. . .
I find myself dealing with difficult people when. . .
Difficult people are. . .
DEALING WITH DIFFICULT PEOPLE –Self-Awareness
DEALING WITH DIFFICULT PEOPLE –Self-Awareness
DEALING WITH DIFFICULT PEOPLE –Self-Awareness
Achievement Creativity Humor
Advancement Community Honesty Recognition
Adventure Competitiveness Integrity Risk
Alone Time Conformity Learning Self-respect
Ambition Contribution Loyalty Service
Appearance Courage Money (Wealth) Spirituality
Authenticity Excellence Moderation Structure
Balance Family Open-mindedness Sustainability
Belonging Fairness Power Teamwork
Challenge Fun Positivity Time
Change Growth Purpose Trust
Commitment Health Problem-solving Wisdom
DEALING WITH DIFFICULT PEOPLE –Strategy
The solution is contained in one word = PRACTICE!
LISTEN
MANAGE YOUR SELF-TALK
BE COURAGEOUS
DEALING WITH DIFFICULT PEOPLE –Strategy
DEPOSITS WITHDRAWALS
DEALING WITH DIFFICULT PEOPLE
Other people may fail to respond to us with sensitivity, empathy or fairness. Still, we may choose speech over silence as a way to honor our own need for language and self-definition.
Harriet Lerner