DE3N 34Communication: Analysing and

Presenting Complex Communication

Purpose of the Unit To develop Communication skills at SCQF level 7 that will

meet needs of learners as they undertake the award To assure Core Skill certification at SCQF level 6

Good Practice Approaches contextualised to meet learner needs Integrated assessment where appropriate

Not such good practice Materials or tasks that are irrelevant or outdated Changing or adding to evidence requirements Leaving out elements of evidence requirements Correcting and editing summative work

Outcome 1 Text outdated or not relevant to award Setting a rigid time limit Asking for “extras” Leaving out all or part of the evaluation Assessing writing skills

Outcome 2 Making allowances Correcting and editing text

Outcome 3 Individual oral presentations (of 20 minutes or more) No detail on observation checklist Group minute

Ideas for Outcome 1 Model business report or section of a long report Intended purpose/readership self-evident/explicit Use of structured questions/worksheets Provide a glossary/allow dictionaries Short written/oral summary response report Interviews, or supplementary oral questioning – scribing

or recording of responses

Ideas for Outcome 2 Integrate with assessment tasks for other units Provide a framework of headings/structured questions for

a report Collect a portfolio of documents eg two shorter reports,

meetings papers, web page/emails etc.

Ideas for Outcome 3

End of course review meeting with recommendations Meeting to discuss and evaluate report topics (each

member to bring preparation notes) Progress meeting (supported by diaries/logs recording

each individual’s progress on course unit/s with specific points to be addressed as per agenda item)

Proposals Update of specification, wording and notes to reflect

developments in technology and industry Outcome 1 – more flexible evaluation criteria Outcome 3 – more flexible choice of oral interaction task

(e.g. meeting, presentation, interview)

Workshop activity

Share experiences of any delivery issues

Comment /make suggestions on draft proposals