De Bosch reis naar een social business Joachim Heinz

G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,

distribution, as well as in the event of applications for industrial property rights.

Building the connected enterprise Joachim Heinz, Lead Team Social Business

The Social Enterprise, Utrecht, 24.09.2014

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@joachimheinz - Selected web activities of the speaker

www.joachimheinz.com www.storify.com/joachimheinz

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http://www.joachimheinz.com/

https://storify.com/joachimheinz

https://storify.com/joachimheinz



@joachimheinz

Introduction to Bosch

XS

XL

M

Bosch: +280.000 associates, +280 plants worldwide, 128 years

history, business in automotive, industry, building, energy.

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@joachimheinz

Today

market

dynamics

Source: BetaCodex – Organize for complexity

The Taylor bathtub on market dynamics

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http://www.betacodex.org/sites/default/files/paper/3/betacodex-organizeforcomplexity1_0.pdf



The power of networks …

New business models based on

networks

Network oriented start-ups re-define

value creation

Market leaders stumble

Networking inside corporations

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Guidelines

Technology

Organization

PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,


@joachimheinz

Associates &

Leadership

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@joachimheinz

Thinking in process optimization…

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CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,

editing, distribution, as well as in the event of applications for industrial property rights.

@joachimheinz

Experience social business in our online city – first steps,

support and much more to explore

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@joachimheinz

Learn about the business value with the #socbiz atlas –

interactive map of best-practices

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Best practise: „InnoWeex“

Key: Managed

online Idea

campaign

Objective: To find

new ideas for

exhaust sensors

300 colleagues

10 locations

2 weeks’ time

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Best practise: technical planning figures process

Objective: To

accelerate the “TPZ”

core process

Approx. 440

colleagues from

25 locations Key: Community w/

high transparency

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Best practise: Optimization of IT usage

infrastructure

Large stakeholder

groups w/ global

distribution Key: open, dialog-based

communication

Objective: To reduce

costs in the field of IT

infrastructure use

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@joachimheinz

Growing adoption 1 year after launch: ~ 16.500 communities,

80% of them are open transparency!

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@joachimheinz

The miracle of #socbiz maturity…

The thought model:

Capability leads to a result.

Results depend on maturity.

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Maturity: Where does the company stand?

Level 3 optimization

Income & cost

Level 2 implementation

Process optimization

Level 1 pioneering work

Acceptance & satisfaction

Re

sults le

vels

Development dimensions

Bosch Group maturity level Interest

Culture Processes

Leadership

Vision & strategy

Measurement Resources

Detailed maturity level:

Leadership

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@joachimheinz

A “social” organization like a brain.

Networked. Intelligent. Adaptable. Fast.

The next step…

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@joachimheinz

Hierarchical and network structures in one org-system to deliver

both efficiency and agility: the “dual org” company

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Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,


Mile stones on the road to become an Enterprise 2.0.

2012 5.12 2013 8.13 2014 3.14

Start pilot phase

Bosch Connect:

25 use cases

Kick off E2.0

phase 1:

platform

Go live

Bosch Connect

with 40,000 users

Kick off E2.0

phase 2:

agile teams

Start pilot phase

agile teams:

15 “pilots”

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Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,


Outlook: what’s in the pipeline and where do we stand?

Independent

solutions

Limited

functions

Participatory

approach

Corporate

network, broad

functions

Below the radar

Experiences

first use cases

Company-wide

launch

Support from

the executive

management

First best

practices

Optimizing the

platform and

usage

Increasing

strategic

awareness

Interweaving

with business

operations

Dynamic,

needs-based

platform

First opening for

external

stakeholders

Strategy-

oriented

Integration into

business

operations

Business critical

Continuously

improved

platform

All associates

are involved

Open for

external

stakeholders

Organizational

development on

a new level

“Social” is how

we do business

Sources: Dachis Group, The Community Roundtable, n:Sight, Frank Schönefeld, Emanuele Quintarelli, Group7 Consulting, Lee Ackermann

Pioneer

phase

Pilot phase

Introduction

Professional-

ization

Business

integration

Enterprise

2.0

Matu

rity

of

the

co

mp

an

y

Time

We

are

here

2011 2014

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@joachimheinz

THANK YOU!

@joachimheinz

de.linkedin.com/in/joachimheinz/

[email protected]

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De Bosch reis naar een social business Joachim Heinz

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Transcript of De Bosch reis naar een social business Joachim Heinz