oGCDPWelcome
tooGCDPsession
Ardian WidjajaPresident
AIESEC in Indonesia
DaesolMCVP OD
AIESEC in Vietnam
PRESIDENTOur role PRESIDENTas
butNOT operation
as
FacilitateFacilitate
EARLY EXPECTATION! !
Won’t Provide Solution
President’s point of view
TIER 4 0 - 25
TIER 3 26 - 100
TIER 2 101 - 100
TIER 1 200+
Please make a group based on Tier
Stage
What is Product to CEO
7 Areas that CEO has to consider
1. Value Proposition
4. Customer & Employee’s Relation
5. Competition among Market
Value Customer Employee
Relation Competitor Impact Finance
Impact
Recall back how oGCDP linked into vision
Let’s AssessWhat role did you play as LCP to that 7 areas?
What role that you should play as LCP in that 7 areas?for Elect :
for Current :
Value Customer Employee
Relation Competitor Impact Finance
Impact
Let’s Discuss1. What is your ambition towards this program?
2. What is the thing that is stopping you to grow?
What are 3 biggest challenges that hinders our growth?
2 things to be considered
Conversion Delivery
How can we increase our conversion rates? (AF to MA)
What assumptions did you just make in the discussion?
How many of you actually know your conversion rates?
Africa AP CEE IGN MENA WENA
405147
17
4542
oGCDPRegional NPS ScoreGCDP NPS Analysis
GCDP NPS evolution per stage
Q3 2013 Q4 2013 Q1 2014 Q3 2013 Q4 2013 Q1 2014 Q3 2013 Q4 2013 Q1 2014
NPS 41 50 47 24 34 40 35 42 49
%promoter/re-ma 24% 28% 30% 16% 20% 24% 29% 16% 32%
%promoter 54% 58% 57% 46% 53% 56% 53% 57% 62%
%detractor 13% 8% 10% 22% 19% 16% 18% 15% 13%
%passive 33% 34% 33% 32% 28% 28% 29% 28% 25%
Response Rate 42% 50% 52% 36% 48% 46% 44% 44% 45%
Matched Realized Complete
Regional Assessment 1 Jul–30 JUN
iGCDP AP
Top Detractor CountVisa 1753JD 1540
Comm 827Matching support 676
oGCDP AP
Top Detractor CountVisa 2144
Comm 1446JD 1149
Matching support 785
What is your key realisation from those data?
Regional Assessment 1 Jul–30 JUN
iGCDP AP
Top Detractor CountVisa 1753JD 1540
Comm 827Matching support 676
oGCDP AP
Top Detractor CountVisa 2144
Comm 1446JD 1149
Matching support 785
oGCDP usually blame iGCDP for bad experience that EP got during internship
What’s your contribution as Sending Entity to deliver the best experience for your EP?
RA REMA ATTRACT MATCH EXPERIENCE DELIVERY
Good Case Practice
India, MoC & TaiwanOne of the best OPS
International Relation
Constantly communicate our Vision
If you have to achieve 10 times bigger than what you plan?
What will be your focus?
Thank You!Thank You!