Data.com Connect Presents: Mike Brooks - 5 Secrets to Effective Cold Calling

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Transcript of Data.com Connect Presents: Mike Brooks - 5 Secrets to Effective Cold Calling

Page 1: Data.com Connect Presents: Mike Brooks - 5 Secrets to Effective Cold Calling

Tweet your learning's using #ConnectWebinars or @ConnectMembers for a chance to win a

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Page 2: Data.com Connect Presents: Mike Brooks - 5 Secrets to Effective Cold Calling

Welcome to today’s webinar:

“5 Secrets to Effective Cold Calling”

Visit our Website: www.MrInsideSales.com Email: [email protected]

Page 3: Data.com Connect Presents: Mike Brooks - 5 Secrets to Effective Cold Calling

Free Resources to Help You Sell More Over the Phone: www.MrInsideSales.com = Free Ezine Sign Up!

Special Bonus: “Ten Techniques to Make You Closer of the Month” http://mrinsidesales.com/webinartraining.htm = Free Training Webinars On Phone Scripts, Closing Techniques and more http://mrinsidesales.com/insidesalestrainingblog/ Tons of Free Phone Scripts! Past articles and word for word scripts on cold calling and closing sales by phone

Page 4: Data.com Connect Presents: Mike Brooks - 5 Secrets to Effective Cold Calling

What You’ll Learn Today:

Cold Calling Best Practices

•  How to avoid getting screened out by the gatekeeper •  Use the most effective opening •  How to build instant rapport •  How to overcome initial resistance •  How to qualify for timeline

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There are Lots of Ways to Generate Leads…

•  Marketing Activities •  Referrals •  Social Media • Networking/Tradeshows

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Cold Calling is the ONLY Lead Generation Activity Directly

Under Your Control

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Now Let’s Look at Five Prospecting Best Practices

•  Using a proven technique to get past the gatekeeper

•  Use the most effective opening

•  Build instant rapport

•  Overcome initial resistance

•  Learn how to identify timeline

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How to Get Past the Gatekeeper:

“Hi, could you please connect me with_________, please?” “Can I tell them who is calling?” You respond with: “Yes, please, please tell him _______ _______ with the (your company) is holding please.”

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Use the Most Effective Opening:

First: What NOT to do: Nothing identifies you as a salesperson more than saying: “How are you today?”

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Instead, Use a Different Opening to Grab Your Prospect’s Attention

•  “How’s your Thursday going?”

•  “I hope you’re doing O.K.”

• “Is it raining there, too?”

•  “Can you hear me OK?”

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How to Build Instant Rapport

“________, we haven’t spoken yet…. “I got your name from….. “And briefly, I just wanted to see if what we provide might be able to help you (organize your lead flow better..), let me ask you:

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Now ask a quick qualifying question: “Are you using Salesforce or some other kind of CRM?” “How are you currently recording and logging your calls?” Or any other question to engage your prospect…

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The One Response to Handle Initial Resistance

This one response will work when you get: “I’m not interested” or, “We already have a company”

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How to Handle Initial Resistance

“ I understand ________, and I’m not calling to sell you anything today. Instead, I’m here to see if there might be a fit between our two companies, and if there is, then to offer you an additional resource you might be able to use later on. Let me ask you…”

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•  “If I could show you a way…” •  “What would it mean to you if you could….”

•  “How important is it for you to…”

•  “Are you still the person who handles….?”

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Just Send Me Your Information

“I’d be happy to email you our information. (Prospect’s name), I have a 64 page PDF file that I can email you, but let me ask you just a couple of quick questions so I can only send you that part that you’d be most interested in…”

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How to Qualify for Timeline

•  “If you like what you see after the demo, what would be the next steps on your side?”

•  “If you think this solution will work for you, what would be your timeline for getting started?”

•  “If after the demo this is something you’re interested in taking advantage of, could you move on it in the next couple of weeks?”

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Successful Prospecting is Made Up of:

•  Being Prepared in Advance •  Using Proven Scripted responses •  Practicing Perfection on each call

And here’s how you can do that in every area of your sales presentations:

Page 19: Data.com Connect Presents: Mike Brooks - 5 Secrets to Effective Cold Calling

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