DATACOM - CKEY Networks Systems/wanswitch.pdf · Datacom Systems, Inc. is the key that unlocks...

WANswitch™

HARDWAREguide

WANswitch™/W2358DSL

LINKS

1 2 3 4 5 6 7 8

analyzer Aanalyzer B

daisy Adaisy B


DATACOMsystems

Empowering Network Professionals™

DATACOMSYSTEMS INC™

i

March 2002

W2358DSL

Part Number: 541-0052-C.01

WANswitch™

HARDWAREguide

iii

CopyrightCopyright © 2002 by Datacom Systems, Inc. All rights reserved.Printed in the United States of America. No part of this publicationmay be reproduced, stored in a retrieval system, or transmitted, inany form or by any means, electronic, mechanical, photocopying,recording, or otherwise, without the prior written permission ofDatacom Systems, Inc. legal department at 9 Adler Drive, EastSyracuse, New York 13057-1290, or call 315-463-9541.

License AgreementNotice To All Users: For the specific terms of your license touse the software that this documentation describes, consult thereadme.1st, license.txt, or other license document that accom-panies your software, either as a text file or as part of the soft-ware packaging. If you do not agree to all of the terms set forththerein, do not install the software. If applicable, you mayreturn the product to the place of purchase for a full refund.

Proprietary NoticeThis document contains proprietary information about theWANswitch™ and is not to be disclosed or used except as autho-rized by written contract with Datacom Systems, Inc.

Trademark AttributionDS3 ACTIVEtap™, DS3switch™, FDDIswitch™, FIBER-splitter™, FIBERswitch™, FIBERSWITCHsystem™, GIGABIT-switch™, INSERTswitch™, INSERTunit™, LANswitch™,MULTINETswitch™, NETlogic Pro™, NETspan™, PERMA-LINK™, PROline™, RMON SWITCHINGanalyzer™,UNIVERSALswitch™, and WANswitch™ are trademarks ofDatacom Systems, Inc. 1ST in Switching Solutions®,DATACOMsystems®, LANclipper®, MANAgents®, andMULTIview® are registered trademarks of Datacom Systems,Inc. All other registered and unregistered trademarks are thesole property of their respective owners. All specifications maybe changed without notice.

Preface HARDWAREguide, Audience . . . . . . . . . . . . . . . . . . . . . .vCustomer Service, World Wide Web . . . . . . . . . . . . . . . . .vi

IntroductionProduct Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Hardware Installation Connection Instructions (LM 2000 NIC) . . . . . . . . . . . . . .2Connection Instructions (WANic) . . . . . . . . . . . . . . . . . . . .4

Specs General, Electrical Environmental, Mechanical . . . . . . . .A1

Panel DescriptionFront Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B1Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B3

Daisy-ChainDaisy-Chain Addressing, Connection Instructions . . . . . .C1Hardware Installation (LM 2000 NIC) . . . . . . . . . . . . . . .C3Hardware Installation (WANic) . . . . . . . . . . . . . . . . . . . .C5

Troubleshooting General, No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D1Control Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D3Access Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D5

Warranty Warranty, Limitation On Liability . . . . . . . . . . . . . . . . . .E1

iv

TABLE OF

CCOONNTTEENNTTSS

v

HARDWAREguideThis HARDWAREguide is written assuming that you areinstalling the WANswitch™ with a network analyzer such asSniffer Technologies DSS/RMON Pro console as the nerve cen-ter of a Distributed Sniffer System. Further, it is assumed thatswitch configuration will take place at a central location usingDatacom Systems ATTACHit™ switch control software forWindows9x/NT/2000. Below is a description of how thisHARDWAREguide is organized.

Section/Appendix ContentsPreface HARDWAREguide Purpose

and ScopeIntroduction Product OverviewHardware Installation of SwitchSpecifications Switch InformationPanel Description Front & Rear DetailsDaisy-Chain Multiple SwitchesTroubleshooting Solving Common ProblemsWarranty Our Guarantee to You

AudienceThis HARDWAREguide is written for the person who mustinstall and connect a WANswitch™. The installer is assumed tobe familiar with Windows9x/NT/2000, know how networksoperate, and have operating knowledge of a network analyzersuch as Sniffer Technologies DSS/RMON Pro.

PPRREEFFAACCEE

Customer ServiceThis HARDWAREguide was written to help you get to knowyour new WANswitch™ quickly and easily. We would wel-come any comments or suggestions you may have regardingthis HARDWAREguide. Please send your remarks and rec-ommendations via mail, telephone, facsimile, or Internet E-mail.

Datacom Customer Service personnel are available from 8 AMto 5:30 PM Eastern time, weekdays. Customer Service is avail-able via telephone, facsimile, and Internet E-mail. Outside ofsupport hours, please leave a voice message and our CustomerService Staff will return your call as soon as possible.

Mail: Datacom Systems, Inc.Customer Service9 Adler DriveEast Syracuse, NY 13057-1290

Tel: (315) 463-9541FAX: (315) 463-9557E-mail: [email protected]

World Wide WebYou can obtain additional information about DatacomSystems, Inc. and its products and services from the WorldWide Web at http://www.datacomsystems.com.

vi

PPRREEFFAACCEE

1

Product DescriptionUntil Datacom’s WANswitch™, there has been no means ofcost effective resource sharing to monitor all the networklinks of a Wide Area Network. The WANswitch™ fromDatacom Systems, Inc. is the key that unlocks network vis-ibility between links of a Wide Area Network environment.The WANswitch™ provides a connection that allows accessto meet whatever monitoring or analysis requirements yournetworks may have.

Like many network managers, you have an urgent need toprovide easy connectivity between an Analyzer and anarray of attached Wide Area Networks. The DatacomWANswitch™ is capable of providing connectivity for V.35,RS232, RS422, RS423, RS530, X.21, V.10, and V.11 WideArea Networks.

The WANswitch™ is capable of moving Wide AreaNetwork protocol analyzers transparently from one net-work link to another under computer control. TheW2358DSL is designed to permit sharing two WAN proto-col analyzers between 8 network links or up to 32 networklinks by daisy-chaining four WANswitches™.

IINNTTRROODDUUCCTTIIOONN

Connection Instructions (LM 2000 NIC)The typical installation described herein will be for aWANswitch™ with the Pentium II Sniffer Technologies singleport WAN RS/V (LM 2000 NIC) Analyzer running Sniffer®

Distributed Analysis Software.

Installation for a single W2358DSL is shown in Figure 1using DRL311-2-4 V.35 Y-Cables to connect to the WideArea Networks. Installation for a single W2358DSL isshown in Figure 2 using a Model M3415A WANlink™ Panelto connect to the Wide Area Networks. Make the W2358DSLinterconnection between a DSS Analyzer and individual net-work links as follows:

Step 1: Connect the MONITOR port of one of the DSSAnalyzers to the Common A port of the WANswitch™ using aDRL312-3 Common Cable.

Step 2: Connect the MONITOR port of the other DSSAnalyzer to the Common B port of the WANswitch™ using aDRL312-3 Common Cable.

Step 3: Connect the DRL341-3-3 Control Y-cable DB9Male lead labeled “A” to the COM 1 port of one of the DSSAnalyzers.

NOTE: For single DSS Analyzer installations the DB9 Malelead labeled “B” has been factory tie-wrapped into a 2-inchcoil approximately 8-inches from the common connector so itcan be easily stored above, below, or hang innocuouslybehind the DSI switch. To install two Analyzers the DB9Male lead labeled “B” tie-wrap is removed to make theentire lead length available for installation.

Step 4: Connect the DRL341-3-3 Control Y-cable DB9Male lead labeled “B” to the COM 1 port of the other DSSAnalyzer.

Step 5: Connect the DB9 Female lead of the DRL341-3-3Control Y-cable to the Control port of the WANswitch™.

Step 6: Connect network cables to each link port.

Step 7: Connect the Power Supply 5-pin Male DIN connectorinto the POWER port of the WANswitch™ and then plug thePower Supply into the external power source wall receptacle.A green light within the center of the Datacom front panellogo indicates power is on.

2

HARDWARE

IINNSSTTAALLLLAATTIIOONN

3

Figure 1 - W2358DSL WANswitch™ using DRL311-2-4 V.35 Y-Cables

Figure 2 - W2358DSL WANswitch™ using a WANlink™ Model M3415A Panel

WANlink™/M3415A

Link 1

Link 5

Link 2

Link 6

Link 3

Link 7

Link 4

Link 8

BridgeRouter

Original Link Cableto CSU/DSU

(Eliminates Y-cables)

CSU/DSU

DRL150-X (M34, M-F) orDRL214-X (M34, M-M) orDRL215-X (M34, F-F)

DRL312-3 Cable

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Common A

Daisy A

Link

Control

Power▲

Links

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Common B

Daisy B

** X = length in feet, standard cable X = 3 feet

Network AssociatesDSS AnalyzerSniffer TechnologiesDSS Analyzer


DRL341-3-3Control Y-cable DRL312-3 Common Cables

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1

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Daisy A

Link

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Network AssociatesDSS/SIS AnalyzerSniffer TechnologiesDSS Analyzer

DRL341-3-3Control Y-cable DRL312-3 Common Cables

CSU/DSU

BridgeRouter

DRL311-2-4 Y-cableBridgeRouter

CSU/DSU

DRL311-2-4 Y-cable

A B

A B

4

HARDWARE

IINNSSTTAALLLLAATTIIOONNConnection Instructions (WANic)The typical installation described herein will be for aWANswitch™ with the Sniffer Technologies two port WANRS/V Analyzer running Sniffer® Distributed AnalysisSoftware.

Installation for a single W2358DSL is shown in Figure 3using DRL311-2-4 V.35 Y-Cable to connect to the Wide AreaNetworks. Make the W2358DSL interconnection between aDSS Analyzer and individual network links as follows:

NOTE: The DRL459-3-3 Common Cable will also operate inan RS232 environment, but a DRL469 Male to Femaleadapter is required to be used in conjunction with theDRL459-3-3 Common Cable. Upon request, the adapter willbe sent out Next Day Air free of charge after calling andreceiving authorization from Datacom Technical Support.

Step 1: Connect the DRL-459-3-3 Common Cable DB60Male lead to the MONITOR port of the DSS Analyzer.

Step 2: Connect the DRL-459-3-3 Common Cable DB15Female lead labeled “A” to the Common A port of theWANswitch™.

Step 3: Connect the DRL-459-3-3 Common Cable DB15Female lead labeled “B” to the Common B port of theWANswitch™.

Step 3: Connect the DRL341-3-3 Control Y-cable DB9Male lead labeled “A” to the COM 1 port of the DSSAnalyzer.

NOTE: For single DSS Analyzer installations the DB9 Malelead labeled “B” has been factory tie-wrapped into a 2-inchcoil approximately 8-inches from the common connector so itcan be easily stored above, below, or hang innocuouslybehind the DSI switch.

Step 4: Connect the DB9 Female lead of the DRL341-3-3Control Y-cable to the Control port of the WANswitch™.

Step 5: Connect network cables to each link port.

Step 6: Connect the Power Supply 5-pin Male DIN connectorinto the POWER port of the WANswitch™ and then plug thePower Supply into the external power source wall receptacle.A green light within the center of the Datacom front panellogo indicates power is on.

5

Figure 3 - W2358DSL WANswitch™ using DRL459-3-3 V.35 and RS422 Common Y-cable

2

1

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8

7

Common A

Daisy A

Link

Control

Power▲

Links

▲

Common B

Daisy B


DRL341-3-3Control Y-cable

DRL459-3-3 Common Cable

CSU/DSU

BridgeRouter

DRL311-2-4 Y-cableBridgeRouter

CSU/DSU

DRL311-2-4 Y-cable

AB

EnvironmentalOperating Temperature: 0O to 40O C (32O to 104O F)

Storage Temperature: -30O to 65O C (-22O to 149O F)

Humidity: less than 95% non-condensing

MechanicalW2358DSL:Dimensions: 1.750" (H) x 19.000" (W) x 13.375" (D)

(includes 19" rack mount brackets)

44 mm (H) x 483 mm (W) x 340 mm (D)

A1

SSPPEECCSSGeneralThe WANswitch™ provides effortless visibility into a widerange of network types with easy connectivity. Also,Datacom’s line of WANswitches™ allows resource sharingwith one or two analyzers to meet your network analyzingrequirements. Table A1 shows the WANswitch™ capacity,network type, network connectivity, product weight, andshipping weight.

ElectricalNominal Power Requirements: The WANswitch™ has beenprovided with an external power supply requiring 100-240Volts AC at 50-60 Hertz. This supply is provided as a stan-dard, no charge accessory. The DC voltage and current out-put ratings are +5 Volts DC at 4.0 Amperes, +12 Volts at 1.0Amperes, and -12 Volts at 0.6 Amperes. This power supply isprovided with Safety Extra-Low Voltage (SELV) circuitswhich separate hazardous voltages with a grounded systemon the primary input. The power supply has been certified byDentori T-mark, UL, CUL, and TUV and is CE approved.

Nominal Power Dissipation: 10 Watts

A2

Table A1 - WANswitch™ Specifications

WANswitch™ SWITCHCAPACITY

NETWORKTYPE

NETWORKCONNECTIVITY

PRODUCTWEIGHT

SHIPPINGWEIGHT

W2358DSL 2x8 WAN DB15 13 20

Front PanelThe front panel of the W2358DSL is illustrated in FigureB1. The front panel has indicator lights that display the con-nection status of each channel.

An explanation of the indicator lights follows:

W2358DSLPower

A green light within the center of the Datacom logo indicatespower is on.

Links: 1 through 8

A green light below a number legend indicates a completedconnection has been made from that WAN link to theCommon A port. A red light below a number legend indicates

a completed connection has been made from that WAN linkto the Common B port.

Daisy AA green light next to the Daisy A legend indicates that theDaisy A port is connected to the next WANswitch™ CommonA port.

Daisy BA red light next to the Daisy B legend indicates that the DaisyB port is connected to the next WANswitch™ Common B port.

B1

PANEL

DDEESSCCRRIIPPTTIIOONN

B2

Figure B1 - W2358DSL Front Panel

LINKS

1 2 3 4 5 6 7 8

analyzer Aanalyzer B

daisy Adaisy B


DATACOMsystems

Rear PanelThe rear panel of the W2358DSL is illustrated in Figure B2.The rear panel is the location for all cable connections andthe power input connection.

An explanation of each rear panel legend follows:

W2358DSLLinks: 1 through 8

These connector ports are shielded DB15 Females and areused for connecting to 8 network links. Any link can beswitched to the Common port.

Daisy AThis connector port is a shielded DB15 Female and is cabledto the next switch Common A when the WANswitch™ isdaisy-chained.

Common AThis connector port is a shielded DB15 Male and is cabled tothe MONITOR port of a DSS or previous switch Daisy Aport if daisy-chained. The WANswitch™ connects the select-ed network link port (1-8) to the Common A port.

Daisy BThis connector port is a shielded DB15 Female and is cabledto the next switch Common B when the WANswitch™ isdaisy-chained.

Common BThis connector port is a shielded DB15 Male and is cabled tothe MONITOR port of a second DSS or previous switchDaisy B port if daisy-chained. The WANswitch™ connects theselected network link port (1-8) to Common B port.

ControlThis connector port is a shielded DB9 Female and is cabledto the COM 1 port of both DSS’s or to the previous switchLink port if daisy-chained. If the user prefers, this port maybe used by any compatible PC where Datacom SwitchControl Software resides, or by a modem for remote opera-tion. Because this port has a modified RS232 configuration,Datacom Systems supplied control cabling must be used.

LinkThis connector is a shielded DB9 Male and is cabled to theControl port of the next WANswitch™ when daisy-chained.

PowerThis connector is a 5-pin DIN Female circular connectorused to cable to either the provided 100-240 Volts AC, 50-60Hertz external DC power supply, or the optional 35-72 VoltDC external DC power supply.

B3

PANEL

DDEESSCCRRIIPPTTIIOONN

B4

Figure B2 - W2358DSL Rear Panel

2

1

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6

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8

7

Common A

Daisy A

Link

Control

Power▲

Links

▲

Common B

Daisy B

Daisy-Chain AddressingIMPORTANTPRIOR to installing any WANswitch™ in a daisy-chain, theaddress of each individual switch must be set one switch at atime to perform the daisy-chain address configuration. Thehardware connection to perform this configuration from astand-alone computer platform is explained next. After thehardware connection has been accomplished, the address ofeach individual switch must be set one at a time with theATTACHit program as described in the DATACOMswitchSOFTWAREguide.

Connection InstructionsThe typical daisy-chain addressing installation describedherein will be for a WANswitch™.

Step 1: Connect the COM1 port of the computer platform tothe Control port of the WANswitch™ using a DRL341-3-3cable as shown Figure C1.

Step 2: Connect the Power Supply 5-pin DIN Male connectorinto the Power port of the WANswitch™ and then plug thePower Supply into the external power source wall receptacle.A green light within the center of the Datacom front panel logoindicates power is on.

C1

DDAAIISSYY--CCHHAAIINN

C2

Figure C1 - Connectivity for Daisy-Chain Addressing

DRL341-3-3 Control Y-cable

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1

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6

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8

7

Common A

Daisy A

Link

Control

Power▲

Links

▲

Common B

Daisy B

ServerorPCA

B

Hardware Installation (LM2000 NIC)Please note that daisy-chaining capability is limited to fourWANswitches™, thereby providing access to as many as 32segments using four 8 port WANswitches™. The explanationbelow will focus on the Pentium II Sniffer Technologies sin-gle port WAN RS/V (LM 2000 NIC) Analyzer runningSniffer® Distributed Analysis Software installation configu-ration to multiple W2358DSL WANswitches™ shown inFigure C2. The installer will eliminate some connectionsdiscussed if only one DSS Analyzer is present. To makeinterconnection between multiple WANswitches™, twoAnalyzers, and individual network links, follow the stepsbelow:

Step 1: (NOTE: If a WANswitch™ is to be used in a mixedswitch daisy-chain, it must be the first switch.) Install eachswitch in the order that corresponds to it’s respective switchaddress. Connect the MONITOR port of each DSS to theCommon A and Common B ports, respectively, of the firstWANswitch™ using DRL312-3 cables. Then connect the DaisyA and Daisy B ports of the first WANswitch™ to the Common Aand Common B ports, respectively, of the second WANswitch™

using DRL312-3 cables. Any subsequent daisy-chainedWANswitches™ have their Daisy A and Daisy B ports connect-ed to the Common A and Common B ports, respectively, of thenext WANswitch™ using a DRL312-3 cable.


NOTE: For single DSS Analyzer or daisy-chain installationsthe DB9 Male lead labeled “B” has been factory tie-wrapped into a 2-inch coil approximately 8-inches from thecommon connector so it can be easily stored above, below, orhang innocuously behind the DSI switch. To install twoAnalyzers the DB9 Male lead labeled “B” tie-wrap isremoved to make the entire lead length available for instal-lation.


Step 4: Connect the DB9 Female lead of the DRL341-3-3Control Y-cable to the Control port of the WANswitch™. Anysubsequent daisy-chained WANswitches™ connect theirtheir Link port using a DRL341-3-3 Control Y-cable DB9Male lead labeled “A” connected to the Control port of thenext WANswitch™ with the DB9 Female lead of the DRL341-3-3 Control Y-cable.

Step 5: Connect network cables to the desired Network portsof each WANswitch™.

Step6: Connect the Power Supply 5-pin DIN Male connectorinto the Power port of the WANswitch™ and then plug thePower Supply into the external power source wall receptacle.A green light within the center of the Datacom front panellogo indicates power is on.

After the daisy-chain hardware installation is complete, theswitch control software must be configured or reconfigured.Refer to the DATACOMswitch SOFTWAREguide.

C3


C4

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Common A

Daisy A

Link

Control

Power▲

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▲

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Daisy B



DRL341-3-3 Control Y-cable DRL312-3 Common Cables

SniffMaster®

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Common A

Daisy A

Link

Control

Power▲

Links

▲

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Daisy B

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Daisy A

Link

Control

Power▲

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▲

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Daisy B

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Common A

Daisy A

Link

Control

Power▲

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Common B

Daisy B

DRL312-3 Common Cables



Address 0

Address 1

Address 2

Address 3

Up to 32 Segments

BA



DRL341-3-3 Control Y-cable B A

B A

BA

Figure C2 - W2358DSL WANswitch™ Daisy-Chain Installation with LM2000 NIC

Hardware Installation (WANic)Please note that daisy-chaining capability is limited to fourWANswitches™, thereby providing access to as many as 32segments using four 8 port WANswitches™. The explanationbelow will focus on the Sniffer Technologies two port WANRS/V Analyzer running Sniffer® Distributed AnalysisSoftware installation configuration to multiple W2358DSL

WANswitches™ shown in Figure C3. To make interconnec-tion between multiple WANswitches™, one Analyzer, andindividual network links, follow the steps below:

NOTE: The DRL459-3-3 Common Cable will also operate inan RS232 environment, but a DRL469 Male to Femaleadapter is required to be used in conjunction with theDRL459-3-3 Common Cable. Upon request, the adapter willbe sent out Next Day Air free of charge after calling andreceiving authorization from Datacom Technical Support.

Step 1: (NOTE: If a WANswitch™ is to be used in a mixedswitch daisy-chain, it must be the first switch.) Install eachswitch in the order that corresponds to it’s respective switchaddress. Connect the DRL-459-3-3 Common Cable DB60Male lead to the MONITOR port of the DSS Analyzer.

Step 2: Connect the DRL-459-3-3 Common Cable DB15Female lead labeled “A” to the Common A port of theWANswitch™.

Step 3: Connect the DRL-459-3-3 Common Cable DB15Female lead labeled “B” to the Common B port of theWANswitch™. Any subsequent daisy-chained WANswitches™

have their Daisy A and Daisy B ports connected to the CommonA and Common B ports, respectively, of the next WANswitch™

using a DRL312-3 cable.


NOTE: For single DSS Analyzer or daisy-chain installationsthe DB9 Male lead labeled “B” has been factory tie-wrapped into a 2-inch coil approximately 8-inches from thecommon connector so it can be easily stored above, below, orhang innocuously behind the DSI switch. To install twoAnalyzers the DB9 Male lead labeled “B” tie-wrap isremoved to make the entire lead length available for instal-lation.


Step 7: Connect the DB9 Female lead of the DRL341-3-3Control Y-cable to the Control port of the WANswitch™. Anysubsequent daisy-chained WANswitches™ connect theirtheir Link port using a DRL341-3-3 Control Y-cable DB9Male lead labeled “A” connected to the Control port of thenext WANswitch™ with the DB9 Female lead of the DRL341-3-3 Control Y-cable.

Step 8: Connect network cables to the desired Network portsof each WANswitch™.

Step 9: Connect the Power Supply 5-pin DIN Male connec-tor into the Power port of the WANswitch™ and then plug thePower Supply into the external power source wall receptacle.A green light within the center of the Datacom front panellogo indicates power is on.

After the daisy-chain hardware installation is complete, theswitch control software must be configured or reconfigured.Refer to the DATACOMswitch SOFTWAREguide.


C5

C6

Figure C3 - W2358DSL WANswitch™ Daisy-Chain Installation with WANic

2

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Daisy A

Link

Control

Power▲

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Daisy B


SniffMaster®

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Daisy A

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Daisy B

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Daisy A

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Daisy A

Link

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Power▲

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Daisy B




Address 0

Address 1

Address 2

Address 3

Up to 32 Segments



DRL341-3-3 Control Y-cable B A

B A

BA

BA DRL341-3-3 Control Y-cable

DRL459-3-3 Common Y-cable

Although Datacom Customer Service is ready to serve youweekdays from 8:00 AM to 5:30 PM Eastern time, you may beable to solve the common problems listed in this section bytrying the solutions suggested. If not, a Customer Service

Representative will be glad to assist you at (315) 463-9541.Please do not attempt to return a switch prior to receiving anRMA number from Datacom Customer Service.

D1

PROBLEM TROUBLESHOOTING SUGGESTIONS

Please check the obvious:Ensure that the Power Supply 5-pin DIN Male connector is inserted into position inthe POWER port.Check that the power cord is properly attached.Verify that the external power source wall receptacle has power available. Try plug-ging another device into the outlet to see if it works.

If you have a known good power supply or power cord, try replacing either or both andretest.

Contact Datacom Systems, Inc. Customer Service for further assistance.

No power;logo LED does not light;switch “dead”

TROUBLE

SSHHOOOOTTIINNGG

D3


Please determine that the switch in question is physically connected to the DSS Analyzer fromwhich control is being attempted. Also, determine that you have the correct SniffMaster®

Console Internet Protocol (IP) address for the DSS Server physically connected to the switch.

For API software only, verify that the segment port has been enabled with the “ ” showingin the left column of the Topology window of the Sniffer Technologies SniffMaster® Consolesoftware.

If a communications time-out has occurred, confirm that the proper Control Cable is in use.A DRL341-3-3 Control Y-cable must be used because the Control port is a modified RS232that will work only with the Datacom-supplied cables. If the proper cable has been used, sub-stitute a known good DRL341-3-3 Control Y-cable.

The DSS Analyzer from which you are trying to control the switch may be defective. If theswitch will control by using another available DSS Analyzer, the original DSS Analyzer isdefective.


Cannot control switch

TROUBLE

SSHHOOOOTTIINNGG

D5


Confirm that the Common Cable connects the WAN Common Port of the WANswitch™ to theWAN MONITOR port of the DSS Server.

If you are unable to capture data or access one segment, swap out the cable with a known goodDatacom Systems cable.

Disconnect the patch cable from the suspect switch port. Reconnect it to a switch port thathas been working properly. If the problem exhibited by that segment is the same as thesuspect port, the problem is the cable not the switch.Disconnect a patch cable from a switch port that is functioning properly and reconnect itto the suspect port. If the suspect port still fails, the problem is in the switch. ContactDatacom Systems, Inc. Customer Service.

If the problem occurs consistently on all ports of the switch and the cables have been verifiedand checked, try connecting the hub or MUX directly to the DSS Server monitor card, bypass-ing the switch. If the DSS Server now allows analysis, the problem is in the switch. ContactDatacom Systems, Inc. Customer Service.


Cannot select segment port.

TROUBLE

SSHHOOOOTTIINNGG

E1

WWAARRRRAANNTTYYWarrantyDatacom Systems, Inc. (DSI) warrants that the hardware which itsupplies will be free from significant defects in materials and work-manship for a period of two years from the date of delivery(Warranty Period), under normal use and conditions.

In the event of a problem with a switch;• Contact Datacom Customer Service for determination that the

switch requires replacement• DSI will ship a functionally equivalent replacement switch to you

within one business day by prepaid overnight air• Return the failed switch, freight prepaid, with the Datacom

Customer Service RMA number clearly marked on the outside ofthe package, to arrive within ten days at Datacom Systems Inc.,9 Adler Drive, East Syracuse, NY 13057-1290, USA

Customers outside North America, contact DSI regarding timing ofa replacement switch, but shipping, handling, and duty charges toand from the factory will be the customer’s responsibility.

In the event of other than a switch defect, contact DatacomCustomer Service for assistance and Datacom will repair or replacethe defective equipment and send it to you, freight prepaid. If DSIdetermines that the equipment is not defective, it will return it toyou, freight collect.

ALL ITEMS FOR RETURN MUST HAVE A RETURN MATERIALAUTHORIZATION (RMA) NUMBER FROM DATACOM CUSTOMERSERVICE AT (315) 463-9541. ITEMS WITHOUT AN RMA WILL BEREFUSED OR RETURNED FREIGHT COLLECT.

DSI shall have no responsibility for any deficiency resulting fromaccidents, misuse, modifications, power disturbances (e.g., lighten-ing, ESD, use of a power supply not specified by DSI, etc.), or var-ious other forms of disaster, e.g., earthquakes, floods, etc. Ifreturned equipment is found to have failed under any of these cir-cumstances, the customer will be invoiced for repair or replace-ment of that switch or hardware.

Limitation On LiabilityThe warranties set forth above are exclusive and in lieu of all otherwarranties. Datacom Systems, Inc. (DSI) makes no other war-ranties, expressed or implied, and DSI expressly disclaims all otherwarranties, including but not limited to implied warranties of mer-chantability and fitness for a particular purpose. Moreover, the pro-visions set forth above state DSI’s entire responsibility and yoursole and exclusive remedy with respect to any breach of warrantyor contract.

No liability for consequential damages. Under no circumstancesand under no theory of liability shall DSI be liable for costs of pro-curement of substitute products or services, lost profits, lost sav-ings, loss of information or data, or any other special, indirect, con-sequential or incidental damages, arising in any way out of the saleof, use of, or inability to use, any DSI product or service, even ifDSI has been advised of the possibility of such damages.

DATACOM SWITCH AND RELATED

PP RR OO DD UU CC TT SSACTIVEtap™

MODEL TAPS TOPOLOGY CONNECTIVITY

DS3AT1 1 DS3 BNCDS3AT4 4 DS3 BNCDS3AT8 8 DS3 BNC

DS3switch™MODEL PORTS TOPOLOGY CONNECTIVITY

DS3-8CSL 2x8 DS3 BNC

G824S 1x8 Gigabit single-mode Dual SCG824M-SP 1x8 Gigabit multimode Dual SCG824S-SP 1x8 Gigabit single-mode Dual SCGX824S-SP 1x8 Gigabit single-mode Dual SCA812M 1x8 ATM OC12 multimode Dual SCA83M 1x8 ATM OC3 multimode Dual SCA412S 1x4 ATM OC12 single-mode Dual SCA43S 1x4 ATM OC3 single-mode Dual SCF83M-SP 1x8 100BaseFX multimode Dual SC

FIBERSWITCHsystem™MODEL PORTS TOPOLOGY CONNECTIVITY

G824M 1x8 Gigabit multimode Dual SCF83M 1x8 100BaseFX multimode Dual SC1X8SY-LX 1x8 Gigabit single-mode Dual SC1X8SY-SX 1x8 Gigabit multimode Dual SC2X8SY-LX 2x8 Gigabit single-mode Dual SC2X8SY-SX 2x8 Gigabit multimode Dual SC2X8SY-ATM 2x8 OC3-OC48 single-mode Dual SC4X8SY-LX 4x8 Gigabit single-mode Dual SC4X8SY-SX 4x8 Gigabit multimode Dual SC

FIBERsplitter™MODEL TAPS TOPOLOGY CONNECTIVITY

FS4MSL 4 100FX, OC3, OC12, Gigabit Dual SCFS4SSL 4 OC3, OC12, Gigabit Dual SCFS8MSL 8 100FX, OC3, OC12, Gigabit Dual SCFS8SSL 8 OC3, OC12, Gigabit Dual SC

INSERTswitch™MODEL PORTS TOPOLOGY CONNECTIVITY

RT3216FDSL 1x16 10/100 Full Duplex RJ45

LANswitch™

MODEL PORTS TOPOLOGY CONNECTIVITY

MX16100E/TSL 2x16 10/100BaseT or RJ454/16 Token Ring

MULTINETswitch™MODEL PORTS TOPOLOGY CONNECTIVITY

D28100BTSL 1x8 • 10/100BaseT and RJ45 •1x8 WAN DB15

SPAN Traffic FIBERswitch™MODEL PORTS TOPOLOGY CONNECTIVITY

GX824M-SP 1x8 Gigabit multimode Dual SC1X8SP-LX 1x8 Gigabit single-mode Dual SC1X8SP-SX 1x8 Gigabit multimode Dual SC2X4SP-LX 2x4 Gigabit single-mode Dual SC2X4SP-SX 2x4 Gigabit multimode Dual SC2X8SP-LX 2x8 Gigabit single-mode Dual SC2X8SP-SX 2x8 Gigabit multimode Dual SC4X16SP-LX 4x16 Gigabit single-mode Dual SC4X16SP-SX 4x16 Gigabit multimode Dual SC

SPAN + Insert Traffic FIBERswitch™MODEL PORTS TOPOLOGY CONNECTIVITY

2X8SP4-LX 2x8+4 Gigabit single-mode Dual SC2X8SP4-SX 2x8+4 Gigabit multimode Dual SC4X8SP4-LX 4x8+4 Gigabit single-mode Dual SC4X8SP4-SX 4x8+4 Gigabit multimode Dual SC

WANswitch™MODEL PORTS TOPOLOGY CONNECTIVITY

W2358DSL 2x8 WAN DB15WX8T1/E1SL 2x8 WAN RJ48WX16T1/E1SL 2x16 WAN RJ48

02/27

/2002

Datacom Systems Inc.9 Adler Drive • East Syracuse, New York 13057TEL: (315) 463-9541 • FAX: (315) 463-9557http://www.datacomsystems.com

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