Data Networks MANAGED COMPUTING PROGRAM...ranging from VTSP to VCP Apple Consultants Network member,...

©2014 Data Networks

A Simpler Approach to

Enterprise Computing

Data Networks

MANAGED

COMPUTINGPROGRAM

E N D U S E R C O M P U T I N G D A T A C E N T E R O P T I M I Z A T I O N I N F R A S T R U C T U R E + S E C U R I T Y

©2014 Data Networksdatanetworks.com

TREND CHALLENGE

Devices as a strategic asset

More mobile 24/7 workforce

Tighter budgets

Longer refresh cycles

Outsourced IT

Emerging tech and applications

Improved asset tracking and SLAs

Achieving strategic IT objectives

Need for anytime, anywhere computing

Support costs eclipsing value of assets

Maintaining multiple contracts

Managing a diverse “fleet” of devices

2

THE CHANGING EUC ENVIRONMENT

What are YOUR Business Challenges?


1.Plan

2. Deploy

3. Manage4. Support

5. Refresh

MANAGED COMPUTING PROGRAM

What is it?A fully-featured lifecycle management solution that ensures uninterrupted access to EUC resources:

Comprehensive

Turn-Key

Brand-Agnostic

Priced Per Seat

Hassle-Free IT

More Device Value - Less Time and Effort!

3


BUILDING YOUR END USER PLAN

Discovery + Reliable Guidance Capture goals and requirements

Document current hardware and software assets

Recommend devices and platform

Investigate alternate technologies (e.g. VDI)

Plan optimal refresh cycle and re-use strategy

4

1. Plan

2. Deploy

3. Manage4. Support

5. Refresh

We’re Experts on the Leading Brands


1. Plan

2. Deploy

3. Manage4. Support

5. Refresh

DEPLOYING END USER DEVICES

Ready From Day One Procurement support

End-to-end order and delivery management

Staging, configuration, imaging

Managed logistics

Setup, testing, enrollment, QA

Cart kitting and wire management

Waste removal

5

Deploying 35,000+ Devices Annually from our Staging and Configuration Center with 100,000 sq ft of secure warehousing space.


1. Plan

2. Deploy

3. Manage4. Support

5. Refresh

MANAGING END USER DEVICES

Greater Visibility of Assets Custom asset tagging

Capture standard and customer-specified data points

Track hardware throughout the warehousing, deployment and repair cycle

Custom inventory and asset reporting

6

TrakITTM

Keeps Trackof Your IT throughoutthe entire lifecycle.


1. Plan

2. Deploy

3. Manage4. Support

5. Refresh

SUPPORTING END USER ENVIRONMENTS

Never Without a Working Device In-warranty and out-of-warranty

hardware repair

On-site parts locker option

Hardware swap and loaner programs

Service desk with phone, email and web-based support

Reporting

7

On-site or Depot Hardware Repair Services put devices back into users’ hands faster.


1. Plan

2. Deploy

3. Manage4. Support

5. Refresh

REFRESHING END USER ENVIRONMENTS

Maximize Asset Value Replace

Re-purpose and “cascade”

Securely Retire Old Assets Decommission and wipe to required

specs

Asset recovery and residual value services

Green disposal

8

When to Replace? We can help you identify devices with support costs that exceed their value.


ADDITIONAL SERVICES

Chromebook “White Glove” services OS update

Deployment

Device Enrollment

Wireless Activation/Configuration

Cart and charging station solutions

BYOD and MDM solutions

Microsoft SCCM and management solutions

Knowledge Transfer Device and OS “Basic Training”

Product roadmaps and events

Demo/evaluation units

9


BENEFITS OF THE PROGRAM

Increased end user productivity

Greater IT staff efficiency

Better refresh planning and inventory management

A more secure, up-to-date environment with less effort

Device flexibility and adaptability to

emerging trends

Single point of contact for issue resolution

Optimum value from hardware

“No Surprises” pricing structure

Hassle-Free IT

10


PARTNER CERTIFICATIONS

Your Single Source for ITProducts + Services

Dell Premier Partner and Customer Appointed Service Provider (CASP) certified to provide warranty repair work

CompTIA Network, A+, IT Project, and Security Certified Professionals

Google Apps and Chrome Management authorized reseller

Microsoft Gold Certified Partner with multiple specialties, and Authorized Education Reseller (AER)

Novell Gold Partner with professional certifications ranging from CNS to Master Certified Novell Engineer (MCNE)

VMware Enterprise Solution provider with certifications ranging from VTSP to VCP

Apple Consultants Network member, Authorized Service Provider, MCT and MCT+, ACMT

Authorized reseller for Acer, HP, Lenovo, and a Samsung Authorized Service Provider

11

E N D U S E R C O M P U T I N G D A T A C E N T E R O P T I M I Z A T I O N I N F R A S T R U C T U R E + S E C U R I T Y

©2014 Data Networks

THANK YOU!

800-283-6387

Corporate Headquarters309 International Circle

Suite 120Hunt Valley, Maryland 21030

Staging + Config Center1225 Bengies Road

Middle River, Maryland 21220

Data Networks MANAGED COMPUTING PROGRAM...ranging from VTSP to VCP Apple Consultants Network member,...

Documents

Transcript of Data Networks MANAGED COMPUTING PROGRAM...ranging from VTSP to VCP Apple Consultants Network member,...