Data Governance for the Executive
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Transcript of Data Governance for the Executive
Data Governance for the Executive
“Raising the Bar”
Based on the recently released book
“Data Governance for the Executive”
By Jim Orr
Director, Information Builders, Inc.
December 8, 2011
Welcome!
Data Governance for the Executive
Copyright 2011
Data Governance
Data quality
Data integration
Data modeling
Data security & privacy
Data lineage
Metadata management
Stewardship
Copyright 2007, Information Builders. Slide 2
Business rules
Data standards
Data analytics
Work flow management
Measure, monitor, trend & report
Data entry
Data storage
Yes, data governance involves each of these activities,
domains and more. However, today’s webinar will not
cover any of this in detail. Instead, we will focus on what
executives and business leaders need to know.
Broad interpretation and scope…
Data Governance for the Executive
Copyright 2011
Data Governance for the Executive
1. Alter age-old opinions and introduce new concepts
2. Demonstrate value (holistic & nonconventional)
3. Implementing structure that supports fundamental
requirements for success
Changing perceptions and influencing business leadership
Agenda
Data Governance for the Executive
Copyright 2011
Data management practices/policies
Technology
Business process
Organization strategy and policy
Culture
What influences data and information outcomes?
All are interconnected, have upstream
and downstream dependencies, and
need to be governed
Data Governance for the Executive Changing Perceptions
Financial Assets
Centralized ownership,
authority, accountability
Standard policies and
procedures
Common chart of accounts
Formal audits
Regulated
Well documented
Part of planning process
Data Assets
Fragmented ownership, little
authority or accountability
Minimum standards/inefficient or
non-existent policies/procedures
Few/no common data models or
methods
Limited/no audits
Unregulated/loosely regulated
Poorly documented
Seldom part of planning process
Similar assets but managed very differently
Need to treat data like a financial asset.
Data Governance for the Executive Changing Perceptions
Data Governance for the Executive
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It is not just about the data and technology…
The term “data governance” can imply tactical, IT centric data
management activities with a flair for bureaucracy. To the
contrary it is about
Information Asset Management
that drives business performance.
What you call it and how you view it as an
organization can be the difference
between success and failure
Data Governance for the Executive Changing Perceptions
Data Governance for the Executive
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Data Governance for the Executive
New horizons
Changing Perceptions
A data governance discipline represents a collection of individuals that
serve as custodians over the data and information assets of a company
or agency from both a business and technical perspective.
As the discipline matures, it cultivates intellectual property and gains
unprecedented visibility into the organization’s business processes, data
and information assets. This insight exposes hidden opportunities,
challenges, and risk that impact the company business. It also provides
the mechanism to accentuate the opportunity and mitigate the risk.
Because of this, data governance serves as a solid framework for
administering the data and information assets of an entire organization
or at minimum, the data life cycle.
Data Governance for the Executive
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#1 Reason for Success
Identifying and
demonstrating economic
value.
Copyright 2007, Information Builders. Slide 8
Economic
Justification
Where and how to find the
value.
Data Governance for the Executive Demonstrating Value
Data Governance for the Executive
Copyright 2011
Data Governance may be the last frontier
for materially
• Reducing costs
• Improving revenues
• Mitigating risk
• Driving compliance
in mid-market, enterprise, and global
organizations and across all industries.
Why all the buzz?
Data Governance for the Executive Demonstration Value
Data Governance for the Executive
Copyright 2011
On average, companies estimate they are losing $8.2 million
dollars annually because of data quality issues with 22% of
businesses estimating losses over $20 million per year.
- Gartner Group (8/4/2009)
On average, companies estimate they lose over $5 million dollars
annually due to data related problems with 20% of businesses
estimating losses over $20 million per year.
- Forbes Insights (April 2010)
What the industry is telling us…
Data Governance for the Executive Demonstrating Value
Data Governance for the Executive
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The economic impact of ineffective data management, data quality, and
governance is predicted to be much higher than analyst report because
You Simply Don’t Know What You
Don’t Know!!
For every known data governance benefit and opportunity there are many
more just like it buried beneath a complex maze of corporate practices,
disparate systems, culture, and bureaucracy.
What the industry has taught us…
Data Governance for the Executive Demonstrating Value
Data Governance for the Executive
Copyright 2011
Business
Process
Copyright 2007, Information Builders. Slide 12
(1) Program (2) Data
Management
Operations
5 primary areas to find value for
data governance
Data Integration
Data Modeling
Data Quality
Metadata
Management
Security &
Privacy
Data Standards
Stewardship
Monitoring &
Metrics
Business Rules
Data Lineage
Reporting
MDM
BI
CRM
CDI
DW
(3) Projects
EDW
DM
360° View
Data Migration
Data Integration
(4) Business
Operations
Order to Cash
Supply Chain
Mail & Transport
Asset Mgmt.
Sales &
Marketing
Customer
Service
Risk &
Compliance
Business
Analytics &
Research
Customer
Definition
Merger &
Acquisition
Planning &
Budget
Business Partner
Integration
Data Enrichment
Security &
Privacy
(5) Organization
Strategy & Policy
Taxes & Fees
Social and
Human Services
ERP
Workflow
Management
Data Governance for the Executive 5 Ways to Demonstrate Value
Structure
Scope
Prioritization
Policy
Roles &
Responsibilities
Authority &
Accountability
Issue Resolution
Power to
Question
Transparency
Weights &
Balances
CoE
Business Align.
Strategy &
Direction
Agility to
Respond
Data Governance for the Executive
Copyright 2011
Data Governance
Copyright 2007, Information Builders. Slide 13
Organization
Structure
How do we make this operational?
Data Governance for the Executive
Copyright 2011
1
1 1
Direction
Scope
Prioritization
Structure
Organizational alignment
Policy definition
Issue resolution
Roles and responsibilities
Authority and accountability
Funding
Education
Communication
Data integration
Data quality
Data modeling
Metadata management
Data lineage
Work flow management
Security
Data standards
Business rules
Business process
Reporting & metrics
Stewardship
Customer definition
Acquisition & merger
Data enrichment
Risk & compliance
Overlapping Scope
&
Interdependencies
Each are unique and require different
focus, solutions, skills, and approaches.
However, each are highly interdependent
on one another.
Administrative (Formal Oversight)
Technical (Tools & Data Management)
Business (Policy, Process, Standards,
Opportunities, Risk)
Data Governance for the Executive 3 Operational Components
Data Governance for the Executive
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$ Business Value $
Technical and
Business Data
Governance Layer
(not all inclusive list)
Data Quality Data
Integration
Administrative Data Governance
Information & Data Quality Optimization
Business
Process
Data
Stewardship
Project Optimization (MDM, EIM, CRM, EPI, BI, EDW, DW, 360 degree view)
Data
Management
Domains
The benefit of a strong administrative arm
Data Governance for the Executive Purpose
Data Governance for the Executive
Copyright 2011
Legitimacy
Corporate visibility
Span of control over data
Span of control over business process
Funding
Senior management involvement
Skill & position Each of these must be reflected directly or
indirectly in the structure of a data governance
organization. The more an organization can
satisfy these requirements the more successful
their program will be.
Primary structural requirements for success
Data Governance for the Executive Structure
Data Governance for the Executive
Copyright 2011
Copyright 2007, Information Builders. Slide 17
Senior Management
Formal Office of: Data Governance or
Information Management or
Information Asset Management
Council
Wildcard
It’s not so much about
about the boxes and
reporting structure as it is
about their relationships,
how they actually work
together, and why
Data Governance for the Executive Structure
Structural concepts that satisfy many foundational
requirements for success
Every organization structure is
different. These concepts can
be applied in a number of ways.
Data Governance for the Executive
Copyright 2011
Questions?
Copyright 2007, Information Builders. Slide 18
On behalf of DATAVERSITY and Information Builders, thank
you very much for your time and interest today!
To order or learn more about “Data Governance for the Executive” go to: Amazon.com:
http://www.amazon.com/Data-Governance-Executive-James-Orr/dp/0615531911/
Or
Senna Publishing, LLC
https://sites.google.com/a/sennapublishing.com/senna-publishing/
Jim Orr
Information Builders, Inc.
James_Orr @IBI.com
(719) 534-3116
To learn more about
Information Builders, our
technology and
information management
solutions visit:
https://www.ibi.com