Data and Analytics Roadshow 2018

Adelaide - 9th April | Sydney - 10th April | Canberra - 11th April | Perth - 13th April | Melbourne - 17th April | Brisbane - 18th April | Wellington - 24th April

Managing data, people, technology and processes for transformational business-critical outcomes in the public sector

Introduction

Who will Attend?

C-suite (e.g. CIO, CTO, CDO, CISO), Secretaries/Assistant Secretaries, Directors and Managers of business units/departments/branches in the Public Sector with responsibility for:

• Analytics / business analytics• Data• Enterprise Architecture• Data Scientists• IT• Growth and Capability• Strategy and Performance

Adelaide - 9th April | Sydney - 10th April | Canberra - 11th April | Perth - 13th April | Melbourne - 17th April Brisbane - 18th April | Wellington - 24th April

Innovative organisations embrace the transformative value of data-driven decisions; success is synonymous with its ability to create a clear framework and embed the right data culture, people, culture, technology and processes to derive real business value.

Data and Analytics Roadshow 2018 is case-study driven, non-technical program, designed to show how the public sector can get a holistic view of data, and use it to make smarter business decisions: Grow revenue or optimise spend, enhance operational capabilities, manage enterprise risks and compliance mandates, as well as create happier customers. Network with senior executives who have a vested interest in D&A, brainstorm and bounce ideas with speakers and delegates; take insights to strengthen your 2018 game plan.

As Australia’s/New Zealand’s leading executives tasked with driving the data agenda in the public sector, you will engage in discussions with transformational data and business leaders who will share their journeys in operationalising analytics to derive business value though:

• Creating an analytics strategy and roadmap

• Building up analytics capability with getting the right skill mix and talent

• Determining the appropriate data technology that best support the mission, requirements and capabilities

• Securing data throughout the data analytics process and storage in order to protect the integrity and confidentiality of information

• Innovative data linkage to improve accessibility and capability.

“This is the second year I have attended the data and Analytics roadshow and it did not disappoint. Always a great opportunity to think differently about data and expand on the ideas of others” - Comcare

Speakers

WELLINGTON | 24TH APRILWendy Hamilton - Director of Information and Business Intelligence Department Of Justice Martin McMullan - Connected Journey Solutions Director Nz Transport Agency Liz MacPherson - Chief Executive and Government Statistician Nz Government Haydn Read - Chief Data & Analytics Officer and Head of Infrastructure Programmes, Auckland City Council

PERTH | 13TH APRILGarry Hunt - Chief Executive Officer City of Joondalup Peter Titmanis - Executive Director, Innovation, Performance and Research Department Of Education WATom Eitelhuber - Program Manager Data Linkage WA Lisa Buckleton - Principal Spatial Analyst WA Police

ADELAIDE | 9TH APRILPeter Worthington-Eyre - Chief Data Officer Department Of The Premier And Cabinet Sanjay Mazumdar - Chief Executive Officer D2D CRC Rachel Newrick - Director, Governance and Engagement Department of the Premier and Cabinet, Government of South AustraliaDr Simon Dunstall - Research Director, Decision Sciences Program Data61

MELBOURNE | 17TH APRILChris Moon - Chief Information Officer Environment Protection Authority VictoriaTony Aramze - Chief Information Security Officer RMITAndrew Holcombe - Assistant Director Enterprise Architecture Department Of Justice and RegulationDonna Watson - Manager Digital Channels Customer Service Public Transport VictoriaSven Bluemmel - Information Commissioner, Office of the Victorian Information CommissionerDr Simon Dunstall - Research Director, Decision Sciences Program Data61

SYDNEY | 10TH AprilClare Gardiner-Barnes - Deputy Secretary Freight, Strategy And Planning Transport For NSW Anthony Nolan OAM JP - Innovation Officer & Data Scientist - Smarter Data Australian Taxation Office Lachlan McCalman - Senior Research Engineer, Team Leader, Inference Systems DATA61 Ian Oppermann - CEO & Chief Data Scientist, Data Analytics Centre Elizabeth Tydd - NSW Information Commissioner and CEO; Information & Privacy Commission

BRISBANE | 18TH APRILCharlotte Crabtree - Executive Director, Data Sharing and Analytics, Strategic ICT Department of Science, Information Technology and Innovation Greg Watts - Chief Information Officer Public Safety Business Agency Geoff Waite - Executive General Manager, Risk and Intelligence/ Assistant Under Treasurer, Corporate Group QLD Treasury Philip Green - Privacy Commissioner, Office Of The Information Commissioner Dr Brent Richards - Medical Director of Innovation Gold Coast University Hospital Maree Adshead - Chief Executive Officer Open Data Institute Queensland

CANBERRA | 11TH APRILElizabeth Milne - Assistant Secretary- Data Science & Engineering Department Of Defence Matthew James - Deputy Director, Australian Institute of Health and Welfare John Bowdery - Director of Customer Experience ACT Government Ric Clarke - Director, Emerging Data and Methods Australian Bureau Of Statistics

2018 Speakers

Clare Gardiner-Barnes

Deputy Secretary Freight, Strategy

and PlanningTransport for nsw

Lachlan McCalmanSenior Research Engineer, Team

Leader, Inference SystemsDATA6

Peter TitmanisExecutive Director,

Innovation, Performance and

Research Department of Education WA

Ian OppermannCEO & Chief Data

ScientistData Analytics

Centre

Elizabeth TyddSW Information

Commissioner and CEO; Information & Privacy Commission

NSW Minister

Peter Worthington-Eyre

Chief Data OfficerDepartment Of

The Premier And Cabinet

Sanjay Mazumdar, Chief Executive

Officer D2D CRC

Rachel NewrickDept. of the Premier

and Cabinet, Government of ASDir. Governance &

Engagement

Charlotte CrabtreeDept. of Science,

Information Technology &

InnovationExecutive Dir., Data Sharing & Analytics,

Strategic ICT

Greg WattsChief Information

Officer Public Safety Business Agency

Geoff WaiteExecutive General

Manager, Risk & Intelligence/

Assistant Under Treasurer, Corporate

Group Qld Treasury

Philip GreenPrivacy

Commissioner Office Of The Information

Commissioner

Dr Brent RichardsMedical Director of

Innovation Gold Coast

University Hospital

Maree AdsheadChief Executive

Officer Open Data Institute

Queensland

Chris MoonChief Information

Officer Environment Protection Authority

Victoria

Tony AramzeChief Information Security Officer

RMIT

Andrew Holcombe, Assistant Director

Enterprise Architecture

Department Of Justice & Regulation

Donna Watson, Manager Digital

Channels Customer Service

Public Transport Victoria

Garry HuntChief Executive Officer City of

Joondalup

Tom EitelhuberProgram Manager Data Linkage Wa

Lisa BuckletonPrincipal Spatial

Analyst WA Police

Elizabeth MilneAssistant Secretary-

Data Science & Engineering

Department Of Defence

Matthew JamesDeputy Director,

Australian Institute of Health and

Welfare

John Bowdery, Director of Customer

Experience Act Government

Ric ClarkeDirector Emerging Data and Methods Australian Bureau

Of Statistics

Wendy HamiltonDirector of Information

and Business Intelligence

Department Of Justice

Martin McMullanConnected Journey Solutions Director

NZ Transport Agency

Liz MacPhersonChief Executive and Government

Statistician NZ Government

Haydn ReadChief Data &

Analytics Officer and Head of

Infrastructure Programmes, Auckland City

Council

Dr Simon DunstallChief Data &

Analytics Officer and Head of

Infrastructure Programmes, Auckland City

Council

Sven Bluemmel Information

Commissioner Office of the

Victorian Information

Commissioner

Anthony NolanOAM JP, Innovation

Officer & Data Scientist

Smarter Data Australian Taxation

Office

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Agenda

08:30 Registration and Welcome Coffee

08:45 Welcome from Public Sector Network

08:50 Opening Remarks from Conference Chair

09:00

Whole-of-Government Reforms: Architecting a Clear, Robust Data Strategy

Linking data sets is a highly valuable tool for research and analysis across policy, legislation, investment, prevention and intervention measures; especially in efforts to protect children, combat family violence and build patient-centred health initiatives. Out-dated data management infrastructures and data silos in various formats and various degrees of quality call for the dismantling of legal, cultural, and technological barriers to information sharing.• Practical solutions to address the lack of willingness among agency or department

personnel • Building a federated framework that allows control and flexibility in the way data is

organised, processed, analysed and deployed with tools and sponsorship to ensure data integrity

• Articulating desired outcome/s so that parameters are set to extract, secure and share specific data

• Prioritising insights based on ‘size of the prize’, whilst considering these gains in relation to speed and complexity

• Measuring economic and qualitative successes as evidence of value created to fund future projects

• When priorities change: Realignment of data strategy and resources so that it continues to meet the changing needs of the organisation

09:20

Data Culture: Collaborative Problem Solving Focused on Delivering Human and Economic Value• Engaging early with stakeholders to articulate the value of D&A to the business and to

investors who increasingly see D&A as a transformative strategy• Anchoring the data mindset at the core of the organisation so that policy development and

programme design start with data questions; then mapping the findings back to business issues and challenges it addresses

• Translating requests for solutions to specific business problems into actionable D&A projects

• Fostering an overarching enterprise-wide data driven approach, not point solutions, when identifying data requirements and analytics capabilities that underpin investment decisions

• Defining data sharing methods within the agencies for the current purpose, and in addressing future issues that may not be anticipated.

09:40

Driving Success in High Performance Data-Driven Organisations with the Latest Technological Advancements

Technology, when cleverly applied, intrinsically plays a pivotal role in unlocking greater capabilities and efficiencies. This session will share the most current examples of how technological enablers are cleverly applied to uncover truth and meaning from data for digital transformation.

Agenda

10:00

Interactive Roundtable Discussions

These highly interactive roundtable sessions run for 40 min: focal points of discussions are critical issues, lessons learnt and best practice. Each attendee is invited to participate in 2 roundtable sessions: one in the morning, one in the afternoon. We encourage all delegates to voice their own challenges as it will help your peers gain a better understanding of what you are experiencing; enabling them to provide tailored feedback and suggestions that you will find useful.

Big Data and Analytics Information Management Best Practice Data Visualisation and Dashboards Data Security

Innovations to bridge the gap between data science and analytics research and practices

big data and advanced analytics challenges, opportunities and collaborations towards promoting, building and shaping next-generation data science innovation, creative data-enriched government.

Expediting open data management and data sharing practises across the public sector

Transitioning to, and nurturing, a data-driven work paradigm

Leveraging interagency and cross agency collaboration to increase process efficiency and avoid data duplication

Aesthetics and Clarity: Designing concise, engaging and useful visualisations to communicate complex and nuanced information

Supporting information flow

Choosing appropriate metrics to effectively communicate current state, trends, and directions of the organisation

Best practice data protection and privacy

Understanding potential challenges with Open Data sharing policies

Data warehousing, storage and subsequent cyber security threats

Information risk management strategies

10:40 Morning Tea Break

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Agenda

11:00

Information, Privacy and Stakeholder Management Greater Customer Service and Experiences

Unearthing massive stores of sensitive public information and combining these for big data insights are turnkey steps for program improvement, workforce operational gains and cost reduction. However, before these benefits can be realised, the public’s heart has to be won over. Not an easy feat as myriad privacy concerns loom and the Australian public are hesitant to share the enthusiasm.• Privacy: Redefining the term and give it meaning and relevance for the modern digital

world• Exploring the connections between privacy, time and an inability to hit delete• Establishing confidence that the agency can be trusted to balance the benefits with risks

to privacy.• Interpreting the value of statistics/data in terms meaningful to your stakeholders to incite

excitement and communicate valuable social and economic insights or useful new apps.

11:20

Building Ethical Algorithms and Deploying AI: Using New Forms of Data and Code to Securely Deliver Greater Customer Service and Experiences

Customers expect great, personalised, engaging, seamless service as a baseline. Meeting that expectation poses a challenge when a balance has to be struck with other competing priorities: cost and operational efficiencies and improved risk management practices. Get it right to gain the trust of the public; get it wrong and suffer their ire.• Balancing competing priorities, understanding social expectations, and accounting for

different types of disadvantage• What AI can do for us today: Automating decision making using new forms of data and

algorithms to bring greater customer service and expand your capacity to transact in a cost-effective way

• Eliciting the ethical requirements of the system from its designers, and converting requirements into a mathematical objective to establish trust and a common language for sharing via common data standards and data sharing agreements

• Monitoring the algorithm’s ability to meet that objective • Tailoring the entire offering to better align to customer needs to create a more natural,

intuitive and personal “conversation” with their clients• Mastering the application of advanced analytics and big data to uncover greater

possibilities

11:40

Interactive Roundtable Discussion (Continued)

These highly interactive roundtable sessions run for 40 min: focal points of discussions are critical issues, lessons learnt and best practice. Each attendee is invited to participate in 2 roundtable sessions: one in the morning, one in the afternoon. We encourage all delegates to voice their own challenges as it will help your peers gain a better understanding of what you are experiencing; enabling them to provide tailored feedback and suggestions that you will find useful.

12:20

PANEL: The session will focus on the topics below as well as additional comments from the audience:• What are the biggest challenges preventing successful implementation of Data Analytics

initiative in the Public Sector?• Leadership and the organisation: Finding the right people and data skills to build capacity • Creating a comprehensive data strategy, tied to business outcomes, to get the best of data

across your entire organisation• Data management and governance: cultural change posed by shared and open data

paradigms• Overhauling architecture and technology for digital transformation• Next step in creating reliable and state of the art data analytics implementations to improve

service delivery• How to embed and nurture a progressive data culture for the organisation’s service

delivery and innovation plans• Exciting apps to use data to transform the way we interact with our citizens• The next disruptors: Preparing for innovations and advanced capabilities

13:00 Conference Chair’s Closing Remarks & Networking Lunch

Feedback

“The roadshow was a great way to see what others are up to and provides invaluable networking opportunities to further our learning”- City of Boroondara

“A very well balanced range of speakers delivering measured and thoughtful insights”

- Catholic Education Melbourne

“Very informative sessions with impressive speakers and hosts!”

- Dept Human Services

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About Us

About us

PSN is a research company that represents public sector professionals across Australia and New Zealand and develops roundtables, seminars, and conferences to suit current areas of interest. Our growing online community spans across Federal, State, and Local government

departments, healthcare, and education, allowing members to share information, access the latest in government news and innovation, and engage with other like-minded individuals on a secure and closed-door network.

PSN Events Pty Ltd a Subsidiary of Public Sector Network Holdings Pty Ltd ABN - 46 617 870 872 | 34/60 Margaret Street, Sydney NSW 2010